13 g tm ismg client operations r1.0

Internal Use Only▲

ISMG Client Operations

Intended audience: Staff with Skill Certificate Level III or LowerReleased by GU Product Support Dept.

Internal Use Only▲▲

Version Description

References

1. iBSC Alarm Management Guide

2. iBSC Dynamic Data Management Guide

Version Date Author Checked by Revision Record

R1.0 2011-02-01

None


Course Objectives:

To be familiar with the functions of dynamic data management and fault management

To be familiar with the basic operations of dynamic data management and fault management


Contents

Alarm ManagementDynamic Data Management


Contents

Alarm Management Basic Concept

Alarm & Notification Query Creating & Modifying Alarm Rules Maintenance Suggestion Setting


Basic Concept – Alarm Management

Alarm management is a function group that OMM manages the alarms and notifications on the devices it manages, including the following aspects:

Monitor real-time alarms Present alarms in a visualized way, e.g. sound, light, or alarm box Customers can acknowledge/unacknowledge alarms Clear alarms Notify the person-in-charge of the alarms by emails or short

messages. View the details of the alarms and related events Make a summarization about the alarm troubleshooting methods and

save them


Basic Concept – Alarm Classification

Based on property, alarms can be divided into: Alarm Notification

Based on time, alarms can be divided into: Current alarm History alarm

Based on alarm object, alarms can be divided into Current alarm History alarm Communications alarm Environment alarm Processing alarm Service quality alarm


Basic Concept – Alarm Level

There are four alarm levels, which are indicated in descending order of severity as Critical, Major, Minor, and Warning


Alarm Management Interface

1. Main menu 2. Toolbar 3. Resource View, Management View 4. Realtime Alarm Monitor 5. Status Bar


Alarm Management – Operations Operations Description

SynchronizationTo ensure the completeness and consistency of the displayed alarm data, the user can synchronize the alarm data of

a specified NE manually.

Acknowledge After new alarms are generated in the system, the user needs to acknowledge and handle these alarms.

Unacknowledged If the acknowledgement method or the acknowledgement information is incorrect, the user can use this this function to

restore the alarm to the unacknowledged status.

ClearAfter the current alarms are handled, these alarms can be cleared by executing alarm clean-up on the OMM. The

alarms cleared will be saved as history alarms.

ForwardWhen checking the current alarms, the user can send important alarms to the assigned person-in-charge by emails or

short messages so as to increase the alarm handling efficiency .

Create rules

By the rule creation function, the user can create new alarm rules based on the alarm data existing in the alarm list. When creating new rules, the system will initiate the parameters corresponding to the newly created rules with the properties of the alarms selected.

Details Check the detailed data of an alarm

Specified alarms monitoring The user can put the current alarm into a dialog box for monitoring

Locate alarm By the alarms displayed on the rack diagram, we can locate the board with faults.

Alarm assignThe user assigns current alarms, which will then be handled by relevant engineers. Thus, problems in the system can

be solved the soonest possible. The assignment can be send to the persons-in-charge by either mobile or email.

Go to Topo Map Click Fault Management > Topology Management, and choose the icon of the NE on which the alarm occurs.

Export All Columns

By this operation, we can export all alarm notifications or the specified files in the Alarm View opened. The format of the files exported may be TXT, EXCEL, PDF, HTML, and CSV.

Print Print the data in the alarm or notification view being opened by the user.

Details Check the details of a notification.


Contents




Querying Alarm & Notification

Current alarm query Current notification query History alarm query Alarm device query Combined alarm query


Querying Current Alarm

On the Fault Management interface, right-click the NE to be monitored, and choose Show Current Alarm to display the current alarms of the NE, as shown in the figure below.


Querying Current Notification On the Fault Management interface, right-click the NE to be monitored, and choose Show

Current Notification to display the current notifications of the NE, as shown in the figure below.

Internal Use Only▲▲Querying History Alarm – Opening the Query History Alarm Window On the Fault Management interface, choose Query > View History

Alarms to display the history alarms related to the NE in list, as shown in the figure below.

Internal Use Only▲▲Querying History Alarm – Select Query Conditions Click Quick Query, and select the query conditions on the pop-up

window. Then click Ok to start querying history alarm.

Internal Use Only▲▲Querying Notifications – Open the Query Notification Window On the Fault Management interface, choose Query > View

Notifications, as shown in the figure below.

Internal Use Only▲▲Querying Notifications – Select Query Conditions Click Quick Search.

Select query conditions, and click OK to start querying notifications.


Querying Alarm Device – Alarm Rack

The ISMG supports selection of NEs on the resource view. The alarms of each NE are displayed and queried on the rack diagram.

On the rack diagram, the alarm severity level is displayed by the indicators flashing in different colors.

Move the cursor to the board with alarms to display the alarm data, which provides the number of alarms of each severity level and alarm status of this board.


Querying Alarm Device – Show Alarm Rack

On the Fault Management interface, right-click the NE to be viewed, and choose Show Alarm rack on the pop-up menu, as shown in the figure below.

Internal Use Only▲▲Querying Alarm Device – Show Current Board Alarm On the rack diagram of the alarm rack, right-click the board to be queried, and choose Show

Current Board Alarm or Show Current Board Notification to query the current alarms or notifications of the board.


Querying Alarms – Combined Query

Combined alarm query: The user inputs and saves some query conditions in advance, and then selects one or more existing conditions to query alarms.

Steps: Choose Query > View Current Alarms, as shown in the figure below.


Querying Alarms – Combined Query On the pop-up Query Current

Alarms window, select query conditions, and click OK to query alarms.


Contents




Alarm Rule Management – Overview Most alarm handling operations are based on alarms rules.

Alarm Rules Specifications

Alarm Persisting Rule

When the period the alarm lasts reaches the value configured, the system will trigger the timing alarm, and change the alarm grade or generate new alarms according to the rules defined.

Alarm Counting Rule

When the number of alarms reaches the value configured, the system will generate a new alarm.

Alarm Delaying Rule

It defines the period within which the alarm will not be reported and displayed if it disappears automatically. If the alarm still exists within the defined time, it will be reported and displayed.

Alarm Restraining Rule

The user needs to define main alarms and the minor alarm. When the main alarms exist, only the main alarm are displayed on the client, and the minor alarm are restrained and cannot be seen on the client. Only after the main alarms restored can the minor alarms be displayed.

Alarm Merging Rule All the alarms satisfying the rule are displayed as one alarm on the client.

Alarm Atuto Handle Rule

After this rule is selected, the alarms satisfying this rule will be kept within the equipment and will not be reported to the ISMG.

Alarm Compress Rule

This rule is used to compress similar alarms that appear within a period into one alarm for reporting.


Alarm Rules Management – Overview

Alarm Rules Specifications

Alarm User Filtering Fule

This rule determines whether an alarm sent to the client can be displayed on the alarm list. The rule is effective only to the user who defines this rule, and will not affect the alarm client logged in to by other users.

Alarm Global Filtering RuleThis rule determines whether an alarm needs to be sent from the server to the client. It is

effective to all users.

Alarm Discarding RuleIf an alarm satisfies this rule, this alarm will be discarded by the alarm module, and the

data will not be stored into the ISMG.

Alarm Forwarding RuleThis rule is used to send the defined alarms to the administrator by short messages or

emails.

Alarm Clearing RuleThe alarms satisfying the rule will be deleted automatically, and saved into the system as

history alarms.

Alarm Acknowledgement Rule

The existing or restored alarms that are known to the field engineer will be changed to acknowledged status once they are reported to the ISMG.

Notification Global Filtering Rule

This rule is used to make some notifications invisible to all users, so as to reduces the number of notifications that need concern from the users. By this rule, the data will be stored into the system only for statistics collection and other purpose.

Notification Discarding RuleThe notification satisfying this rule will be discarded by the platform alarm module, and will

not be stored into the ISMG.

Alarm Regrading Rule

This rule is used to redefine the severity level of a specified alarm within a certain period, and change the severity level of the alarm satisfying the condition to a new level defined by the rule.

Internal Use Only▲▲Alarm Rules Management – Adding Alarm Rules Steps On the Fault Management interface, choose Setting > Management

Rule Setting to open the window for setting alarm rules.

Internal Use Only▲▲Alarm Rules Management – Adding Alarm Rules Select a rule type and click the “Add”

icon on the toolbar, and then the system will display the alarm rule dialog box, as shown in the figure on the right.

Internal Use Only▲▲Alarm Rules Management – Adding Alarm Rules (1) Finish all the

configuration items on the pop-up window, and click OK to add an alarm rule.

Internal Use Only▲▲Alarm Rules Management – Adding Alarm Rules (2)


Alarm Rules Management – Shortcut Bar

Shortcut bar: provides buttons for frequently-used functions. Add: add new alarms rules Edit: edit existing alarm rules Delete: delete alarm rules Activate: start executing alarm rules Stop: stop alarm rules Refresh: refresh alarm rule list


Contents




Maintenance Suggestion Setting - Overview

Based on long-term network operation, users can sum up the experience about how to handle common problems, which can be used to handle similar problems appearing later. The maintenance suggestion is from this summed-up experience.

Internal Use Only▲▲Maintenance Suggestion Setting – Open the Maintenance Suggestion Setting Window On the Fault Management interface, choose Setting > Maintenance

Suggestion Setting to open the Maintenance Suggestion Setting window.

Internal Use Only▲▲Maintenance Suggestion Setting – Shortcut BarThe shortcut bar of the Maintenance Suggestion Setting tab provides

the following functions. Import Export Add Edit Delete Refresh Search

Internal Use Only▲▲Maintenance Suggestion Setting – Adding Maintenance Suggestions On the shortcut bar of the Maintenance Suggestion Setting tab, click

the “Add” icon to display the Maintenance Suggestion window, as shown in the figure below. Finish the configuration items, and click OK to add a maintenance suggestion.


Review

How to assist commissioning work with Fault Management? What operations should be performed, if it is hoped that an alarm

will not be displayed on the ISMG?


Contents

Alarm ManagementDynamic Data Management


Dynamic Data Management

Functions of Dynamic Data Management A Interface Management N7 Signaling Management MSC Office Management BTS Dynamic Data Management Board Related Operations


Dynamic Data Management – Functions

Dynamic data management is used to fulfill the dynamic management of ground resources and wireless resources, including the following operations: Query, Block, Unblock, Active, Inactive, Equip, Reset, Channel Statistics Query, and some GPRS related operations, such as, BVC Block, BVC Unblock, BVC Reset, BVC Signaling Reset, and BVC Status Query

Prerequisites for opening the Dynamic Data Management window The user has logged in to the Client successfully The client is connected with iBSC normally.


Dynamic Data Management – Notices

Dynamic data management manages the ground resource and the wireless resource that have dynamic properties. If the resources do not have dynamic properties, they will not be displayed on the Dynamic Data Management window.

Dynamic data management modifies the status of the ground resources and wireless resources that have dynamic property. Because the operation involves the iBSC, the communications between the ISMG and iBSC must be stable.

The operations dynamic data management will affect the status of the ground resources and wireless resources, and thus affect call quality. Therefore, the risks should be evaluated before the operations.

Because the iBSC environment affects the dynamic data management operations greatly, any error of the iBSC operation may cause dynamic data management failure.

Internal Use Only▲▲Dynamic Data Management – Opening the Dynamic Data Management Window

Click View > Dynamic Data Management.


A Interface Management – PCM Management

Open the PCM Management tab, and perform Status Query, Block, Unblock, and Equip to the PCM on the A interface.

Internal Use Only▲▲A Interface Management – Trunk Line Management Open the Trunk line Management tab, and perform the Status Query,

Block, Unblock, and Equip operations to the trunk on the A interface. The Monitor function aims to feed the changes of the monitored object back to the

user in time. After the monitor command is sent out, the changes of the monitored object will be reported to the user immediately until the user stops the monitoring.

Internal Use Only▲▲A Interface Management – Circuit Management Open the Circuit Management tab, and reset the circuits on the A

interface.

Internal Use Only▲▲N7 Signaling Management – MTP2 Management The operations of Status Query, Active, and Inactive to MTP2 can be fulfilled on the MTP2

Management tab, as shown in the figured below. Active: Only the active links can be in service status, and thus can bear service messages

normally. Inactive: The inactive links are in out-of-service status, and will not bear any service messages.

Internal Use Only▲▲N7 Signaling Management – MTP3 Management The operations of Status Query, Inhibit, Uninhibit, Monitor Start and

Monitor Stop to MTP3 can be fulfilled on the MTP3 Management tab, as shown in the figured below.

MTP3 Inhibition: The link is in service status at the MTP2 layer but is inhibited at the MTP3 layer, and will not bear any service messages.

MTP Uninhibition: The reversed operation of MTP3 inhibition.

Internal Use Only▲▲N7 Signaling Management – N7 Linkset Management

Query the status of the N7 linkset on the N7 Linkset Management tab, as shown in the figure below.

Internal Use Only▲▲N7 Signaling Management – N7 Office Management Perform the Status Query, Monitor Start, and Monitor Stop

operations to the N7 office on the N7 Office Management tab, as shown in the figure below.


MSC Office Management Perform the Status Query, Enable, Unload, Disable, Reset, and IP Resource Reset

operations to the MSC office on the MSC Office Management tab. Disable: Disable MSC manually, and then the load of the messages sent to the MSC will

be reallocated immediately. Unload: The unloaded MSC cannot receive the access request from the initial MS, but

the signaling allocated to the MSC will still be routed to and processed by the MSC. Reset: Reset the global BSC logically. The BSC releases services and notifies the MSC.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – Cell Management Perform the Status Query, Block, Unblock, DSP of PS Cell Query, and Change Cell

to Designed DSP operations to the cell on the Cell Management tab, as shown in the figure below.

DSP of PS Cell Query: Query the information of the DSP processing the PS services of the cell.

Change Cell to Designed DSP: Change the DSP processing the PS services of the cell.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – TRX Management Perform the Status Query, Block, Unblock, and TRX IPRBDSP

Query operations to the TRX on the TRX Management tab, as shown in the figure below.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – TS Management Perform the operations of Status Query, Block, Monitor Start, Monitor

Stop, Force Handover, Connect Status Query by Channel, and Connect Status Query by IMSI to the TS on the TS Management tab, as shown in the figure below.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – Module Management Stop the flow control and adjust the UPUDSP of the CMP module on

the Module Management tab, as shown in the figure below.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – Cell Channel Management Query the channel status of the cell on the Cell Channel

Management tab, as shown in the figure below.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – TRX Group Management Query the TRX group IPRBDSP and change the TRX group to the designed

DSP on the TRX Group Management tab, as shown in the figure below.

Internal Use Only▲▲BTS Dynamic Data Management: Radio Resource Management – IPRBDSP Management Clear the TRX group on the IPRBDSP Management tab, as shown in the

figure below.

Internal Use Only▲▲BTS Dynamic Data Management: BTS Equipment Management Choose BTS Equipment Management > Abis TS Management >

Abis TS Usage Management, and query the status of the Abis TS usage.

Internal Use Only▲▲BTS Dynamic Data Management: BTS Equipment Management Choose BTS Equipment Management > Abis TS Management > Abis TS

Resource Management, and perform the Status Query, Block, Unblock, Monitor Start, and Monitor Stop operations to the Abis TS resource.


Board Related Operations

Perform the Normal Reset, Board Reset, Normal Exchange, Force Exchange, Query CPU Occupation Rate, System Clock Query, and Resource Info Query operations to the board, as shown in the figure below.


Review

How to query whether the A interface status is normal or not? How to query whether the channel status of the cell is normal or

not?

Internal Only▲Internal Only▲

13 g tm ismg client operations r1.0

Documents