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MRF Limited, Kottayam

DECLARATION

I, Mr .AKHIL K PHILIP, hereby declare that the project Report titled ‘A study on the impact of quality of work life on Absenteeism of employee’ at MRF Limited, Kottayam, submitted to the Mahatma University, kottayam, Kerala is a record of the original work done by me and no part of it has been submitted earlier for award of any Degree, post Graduation or similar title of any other University or Institution.

KMM COLLEGE OF ARTS AND SCIENCE


ACKNOWLEDGEMENT

With great pleasure I hereby present with full satisfaction, a report titled ‘A study on the impact of quality of work life on Absenteeism of employees’ at MRF, Limited , Kottayam.

First of all I thank almighty for standing by me throughout the project and making it possible for me to complete the project within the given period

I am extremely grateful to my beloved parents for their excellent encouragement and support

I convey my gratitude to my external guide Mr. Sivanandan, Chief HRM and Mrs. Premala P. Skariya, Welfare Manager,MRF Limited, Kottayam allowing me to do this project work in their esteemed organization

I acknowledge my sincere gratitude to Asst. Prof Dr: Austin Joseph, my faculty guide for his valuable guidance and encouragement. I also express my deep sense of gratitude to all the faculty members in the Department of MBA, K M M Institute of Management for their support

I extend my token of love to all my friends for their support and encouragement for the successful completion of this project.



TABLE OF CONTENTS

Chapter No: Title Page No:DeclarationAcknowledgementExecutive Summary

1 Introduction 11.1 Introduction to the Study 21.2 Significance of study 41.3 Scope of the Study 41.4 Statement of the problem 41.5 Objective of the study 4 1.5.1 Hypothesis 51.6 Method of study 5

2 profiles 72.1 industry profile 8 2.1.1 Competitors 142.2 company profile 17 2.2.1 History of MRF 18 2.2.2 mission and vision 23 2.2.3 Board of Directors 23 2.2.4 Policies of MRF Limited 24 2.2.5 sister Concerns 25 2.2.6 MRF Limited Kottayam Unit 26 2.2.7 kottayam Plant Facts and Figures

27

2.3 product profile 283 Literature review 294 Research Methodology 32

4.1 Introduction 334.2 Research Design 334.3 Method of Data Collection 334.4 Tools and Techniques of analysis 34



4.5 Duration of the Study 354.6 Scope and Limitation of the Study 35

5 Data analysis and Interpretation 375.1 diagrammatic Representation of the Data

38

5.2 Statistical analysis 715.3 Interpretation of Data 72

6 Finding, Recommendations and Conclusions

73

6.1 findings 746.2 Recommendations 776.3 Conclusion 77Bibliography 78Appendix 81



List of Tables

SL.NO

Title Page No.

2.1 History of MRF 18 2.2 Board of Directors 232.3 Kottayam plant facts and Figures 275.1.1 Analysis on the basis of Gender 385.1.2 Analysis on the basis of Marital Status 385.1.3 Analysis on the basis of Age group 395.1.4 Analysis on the basis of Educational Qualification of the

Respondents40

5.1.5 Analysis on the basis of Monthly Income 415.1.6 Analysis on the basis of Employees work Experience 425.1.7 Level of Respect given in the Work place 435.1.8 Betterment of Work Life 445.1.9 Analysis on the basis of Employees Working Hours 455.1.10 Co-operation with the Management 465.1.11 Present Working Condition 475.1.12 Analysis on the basis of safety and Possible Working Conditions 485.1.13 Analysis on the Basis of Need of Trade Union 495.1.14 Promotion Possibilities in MRF 505.1.15 Superior is Concerned about Welfare activates 515.1.16 Receiving Guidance from superior 525.1.17 Holidays provided in the form of Festivals are Sufficient 535.1.18 Wage and salary 545.1.19 Co-operation with Colleagues 555.1.20 Receiving leave Facilities for illness 565.1.21 Level of Punctuality 575.1.22 Receiving Appreciation from Top Level for

Regularity/Punctuality58

5.1.23 Level of satisfaction regarding Stress Management ot Stress reduction Program

59

5.1.24 Level of Satisfaction Regarding Canteen Facility 605.1.25 Employees feeling regarding Free to offer Comments and

Suggestions61

5.1.26 Any other Source of Income 625.1.27 Employees Preference to take Leave during night Shifts 635.1.28 Analysis on the basis of Heavy Work Load is a reason for

Absenteeism64

5.1.29 Illness forces to Take Leaves 655.1.30 High Temperature/ Circulation of Fresh air is a Problem 665.1.31 Laziness/Fatigue/Alcoholism leads to Absenteeism 675.1.32 Analysis on the basis of Often Take leaves 685.1.33 Analysis on the basis of Absenteeism will damage Team work 695.1.34 Reason for Absenteeism 705.2.1 Model Summary Regression 71



5.2.2 Coefficients : Regression 72

Sl.No Title Page No5.1.3 Analysis on the basis of Age group 395.1.4 Analysis on the basis of educational qualification of the

respondents40

5.1.5 Analyses on the basis of monthly income 415.1.6 Analysis on the basis of employees work experience 425.1.7 Level of Respect given in the work place 435.1.8 Betterment of Work life 445.1.9 Analysis on the basis of Employees Working Hours 455.1.10 Co-operation with the Management 465.1.11 Present Working Condition 475.1.12 Analysis on the basis Safety and Possible Working conditions 485.1.13 Analysis on the basis of need of Trade union 495.1.14 Promotion Possibilities in MRF 505.1.15 Superior is Concerned about Welfare Activities 515.1.16 Receiving Guiding from Superior 525.1.17 Holidays Provided in the form of Festivals are Sufficient 535.1.18 Wage and Salary 545.1.19 Co-operation with Colllleagues 555.1.20 Receiving Leave Facilities for health Illness 565.1.21 Level of Punctuality 575.1.22 Receiving appreciation from Top Level for

Regularity/Punctuality58

5.1.23 Level of Satisfaction regarding Stress Management or Stress reductionPrograms

59

5.1.24 Level of satisfaction regarding Canteen Facility 605.1.25 Employees feeling Regarding Free to offer Comments and

Suggestions61

5.1.26 Any other Source of Income 625.1.27 Employees Preference to take Leave during Night Shifts 635.1.28 Analysis on the basis of heavy work Load is a reason for

Absenteeism64

5.1.29 Health Illness forces to take leaves 655.1.30 High Temperature/Circulation of Fresh Air is a Problem 665.1.31 Laziness/Fatigue/Alcoholism leads to Absenteeism 675.1.32 Analysis on the basis of Often Take Leaves 685.1.33 Analysis on the basis of Absenteeism will damage team work 695.1.34 Reason for absenteeism 70



EXECUTIVE SUMMARY

MRF Limited is the most reputed tyre manufacturer in India. MRF is the first Indian Company to complete in the international tyre industry. The rich heritage prompted me to choose this company for my study.

The researcher’s objective of the project is to study the impact of Quality of work life on Absenteeism of Employees at MRF Limited, Kottayam ie., whether Quality of work life has an effect on absenteeism. To prove this objective, the researcher used Regression Analysis to prove that there is a significant relationship between quality of work life and Absenteeism. But the findings showed that it in a very small proportion. The Researcher concludes that absenteeism is due to Quality of work life albeit in small proportion and there are some other factors which leads to absenteeism.

The sampling area is MRF Limited; located Vadavathoor at Kottayam. The researcher collected the required information from two sources namely data and secondary data Convenience sampling was used for selecting the sample. The researcher selected 75 workers as the sample and prepared a questionnaire for primary data collection. The secondary data was collected from company records, company websites and company brochures.


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