linkThe Citrix Online Connection

NOVEMBER 2007

CommunityConnectionHelping Hands andGenerous Hearts

Q&A with Boris AlvesIntegrating Volunteer Work

Blue Man GroupSpeaks Up for GoToMyPC

The Great PumpkinIt’s Not Just a Tasty Pie Filling

fromthepresident

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All,

The holiday season is already upon us! We’ve had a very exciting and (at times) challenging year. As we head toward the finish line, we are poisedto meet our financial goals and more importantly, introduce some of ourmost innovative and exciting new products and features to our customers!Last week, we launched Multi-Broker Spring for GoToMeeting/GoToWebinar.By the time you read this, GoToAssist Express will be live with the mostcomplete beta version to date and our VoIP and telephony capabilities aregetting better by the day! Customer centricity is taking hold across thecompany. Thanks to your efforts we are finding new and innovative ways toimprove the customer experience.

As I review this month’s issue, I’m inspired by our team’s commitment toothers. Community Connection, our employee-run philanthropy program, ismaking a positive difference in our community. This issue highlights some ofthose efforts and reminds us how we can each help. As we celebrate theseason of giving, let’s take time to help others through volunteerism,support for your local food bank or charity and of course please rememberthe children through the ever popular Toys for Tots or your local organizationfor children.

As always, I encourage you to find time during the holidays to relax andrefresh yourself. We have a lot of work still to do this year, and we’re gettingready for another exciting year ahead!

Happy holidays, everyone!

Brett Caine

contents3 online news

company news and events, employee awards,anniversaries and new hires

10 cover storyCOL’s philanthropy program

13 in the spotlight Boris AlvesThomas Moraitis

16 community connectionsupporting our communities

19 customers rock!Blue Man Productions

20 page turnersThe Science of Successby Charles G. Koch

21 citrite sceneactivities and after-hours,weddings and births

27 news you can usemove it or lose it

28 contestwheels up

29 it’s a wrapdeep thoughts from the editor

Cover: “Do what you can, with what you have, where you are.”

-- Theodore Roosevelt

onlinenews

8.1.07-10.31.07

Eight YearsRobin HernandezAlbert AlexandrovBernardo De AlbergariaMary MonaghanCynthia MoxnessJohn ConnollyEmel ZaimKatherine DavisTodd Smith

Seven YearsMichael PyleMagne LandDavid Redmond

Six YearsThomas FreemanKimberly CoalsonPer Blix

Five YearsVishal MittalMichelle OhJaime GarciaScott MarshallEderson PiolaDavid RasmussenAimee MillerAlleah Gogley

employeeanniversaries

COL Web SiteReskin The Citrix Online Web site used tobe the red-headed stepchild in thefamily of COL-related sites. Foryears it stood stagnant and drabwhile GoToMyPC.com,GoToMeeting.com and the restreceived regular content anddesign updates.

But look out – CitrixOnline.comis back, fresh from a makeoverworthy of “What Not To Wear.”

The site now matches the style of the other product sites and comes equippedwith content tailor-made for search engine optimization (what we in the industrycall “SEO”). CitrixOnline.com now has the ability to create revenue, recruitemployees and generally make us look cool.

Erik Kreis, who spurred the initiative along with Brent LaSala, said theredesigned site will work wonders for the Citrix Online image.

“It’s the first point of contact for lots of people looking into our services for thefirst time,” he said. “The new site shows them that we care about and maintaineverything we do. “Plus, the old site looked outdated.” Kreis said the redesignwas a team effort, giving props to Sarah Brown, Diane Soini, Luke Mooney,Mircea Oprea and others for their contributions.

– Trey Clark, eCommerce

Tech Team Tops in Total AudioCongrats to the Tech Team, QA and Ops for their Beta 1 release of GoToMeetingv4.0 and Webinar v2.0 with Total Audio. This innovation will blend telephoneand voice over IP simultaneously and permits MAC organizers for GoToMeeting.Citrites can expect to be invited to participate in the upcoming Beta 2 – staytuned for further developments.

Annual Citrix Analyst Day in Florida Representatives from the executive and communication teams at COL joinedindustry analysts in Key Biscane to provide an update on business performanceand key imperatives for leadership in 2008. The COL team gave a presentationon becoming the #1 choice for small business to benefit from collaboration andremote access services.

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employeeanniversariesFour YearsBrett CaineWhitney ClarkMonique MillerRebecca SzerwoChristine BroderickLaura LeaverScott Thomas RomesserLesley SperlingNicholas PavlickMalia BascheBrandon CavenderElke Thompson

Three YearsLynn WrightMatthew KuhnMichael DaigleKavitha SrinivasanMichael ZiebellJustin BrownErik KreisRochelle CrowLynn WrightSarah BrownRichard TheobaldChristine KlingmanGregg TylerVic WaltonShannon Garrison-BellJustin StoneScott WennergrenTim Kepford

Sydney PR Team WinsBig for “ShrinkingHoliday Syndrome”Campaign Asia Pacific PR Awards presented the“Certificate of Excellence” for both theConsumer Launch Campaign of the Year andTechnology Campaign of the Year categories.The campaign helped to raise brand profile inthe ANZ market by highlighting that three outof four Australians were being interrupted bytheir employers during their precious holidays.

The campaign encouraged Australianbusinesses to adopt the online collaborationtechnologies GoToMyPC and GoToMeeting toraise employee satisfaction and improveemployee retention. Great job to the PR team in Australia!

Recent AwardsTop trophies we’ve collected this fall include:• Laptop Magazine Ultimate Choice Award

for 2007 (GoToMyPC)• Laptop Magazine Editors’ Choice Award

(GoToMeeting)• IP Contact Center Pioneer Award

(GoToAssist)• KMWorld Trend Setting Product of 2007

(GoToWebinar)• 2007 TMC Labs Innovation Award presented

by Customer Interaction Solutions• VNUNet.com (U.K.) Business Software

Supplier of the Year (Citrix Online)• CA FIT Business Award (Citrix Online)

Amersham DigsTeam EMEA is moving on January 7 to their new offices in Amersham, Bucks just a few miles away from their old home in Chalfont Park. The colorscheme chosen to match one of our product color themes — pea green!Among the amenities are a small gym, server room, soundproofed Webinarroom and more. —Deena Al-Dabi, Sales (UK)

USC EngineeringStudents VisitCitrix OnlineAfter attending the USCEngineering job fair October 11,Recruiting and the Citrix OnlineTechnical Management teamdecided to invite selectcandidates to an all dayinterviewing event. The responseto our booth at the job fair wasover whelming and we receivedstacks of resumes forconsideration!

On October 30, Recruitingorganized an all day open househosted for MS students from USC.From over 400 resumes received,we invited 45 students tointerview with more than 30engineers and managers. Thesegroups included QA, Broker, Reporting and Database, Operations, Endpointand the Communications team! The day began with a bus picking uppotential 2008 talent for Citrix Online at 8 a.m. at USC and arriving at CitrixOnline at 10:30 a.m. Tom Freeman, VP of Engineering, conducted apresentation for Engineering in the morning and Anshuman Kanwar,Manager and Network Engineer, conducted a presentation about theTechnical Operations team in the afternoon.

The students met members of Recruiting as well as various managementteams and were able to tour the facility and learn more about opportunitieshere. Most of all, they learned why we consider it to be one of the top placesto grow your career! This was a full day dedicated to interviewing these 45students which ended when the bus departed at 6:00 pm, safely returningthem to campus.

Overall, the event was a technical recruiting success and helped usidentify over 20 potential candidates for our growing hiring needs! Thanks toall who participated! — Kim McKee, HR

The eCommerce team celebratedwith us at All Hands, announcingwe’ve surpassed the 300,000mark for number of GoToMyPCcustomers! Great news, everyone!

HR Shiever accepting the awardfor his team’s product campaignstrategies.

new hires8.01.07-10.31.07

Kristin Dahlen Liem TruongMark WaittBen HamiltonBrenda PalmerKip SigmanCagdas GeredeHamid TahsildoostJill DetrickTarak JawareTimothy TistaertWilliam HarveyBarney LyonsMarissa TheisRosminah BrownPrakash SubramanianSheryl PerrineDouglas ChristDaniel GabieAdam Lathers

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Bell Ringer Commitment LeadershipExcellence

Cyrus Christian

AnshumanKanwar

Hansel Larson

FlorianWinterstein

Donna Gill

Sara Abbott

YogeshwarShenoy

Kyle Gruel

David Courtright

Lisa Horner

Laura Smith

Five employees attended theSSPA conference, L to R:Deanna Lynn, Mark Ligeza,Doug Sillers, GretchenNemechek and AnaRuvalcaba.

Employee Award WinnersCongratulations to the following Citrites who were presented with Value andBell Ringer Awards at the All Hands meeting on October 19!

Customer Board of Advisors Our 4th Annual Customer Board of Advisors (CBOA) event took place at theJames Hotel in Chicago on September 26-28. There were 26 attendeesincluding 11 key customers who participated in over a day and a half ofmeetings, networking and quality time. This event marked the first year ofinternational participation including companies BT and BP. Hear what ourBoard of Advisors are saying about Citrix Online:

• “Citrix Online is a ‘class act’.”• “GoToAssist is a great product – simple, functional, and easy to use.”• “Citrix Online has clear business goals/objectives and a great track record

on the execution of those strategies.”• “Client Services is a clear differentiator and provides a value-added service!”

Patti Poole, director of key client services, took the reins for the first time andlooks forward to recruiting new members as we expand the CBOA to representall products! Feel free to contact Patti at patti.poole@citrix.com if you feel youhave a potential candidate to participate on the 2008 CBOA panel.

— Grace Burns, Events

World Workplace in New Orleans Steve Nicholson and Todd Buranen traveled to New Orleans in October forWorld Workplace 2007, an annual conference and exposition produced by theInternational Facilities Management Association.

World Workplace encompasses the vast educational and networkingopportunities available through IFMA which has over 185,500 members in 65countries. In fact, two Citrites serve on the IFMA Santa Barbara chapter board ofdirectors, vice president Todd Buranen and former president Dan Gabie.

The knowledge and experience of the Association is consolidated into athree-day, world-class gathering of facility professionals, educators, studentsand companies for the continued advancement of the facilities managementprofession. The World Workplace experience includes a conference focusedentirely on education and a unique tradeshow that incorporates productdemonstration and instruction.

Steve and Todd were happy to meet people who used Citrix Online’s suite ofproducts to stay connected with their office. They even noticed fellowattendees logging into their computers via GoToMyPC and were happy to hearfrom FM professionals how highly they regard our COL products.

– Todd Buranen, Facilities

Tradeshow HighlightsDreamforceSan Francisco, CA | Sept 16-19The annual Dreamforce conference attracts over 7,000 attendees with 200breakout sessions, 170 partners in exhibit hall, a Demo theatre, top notchspeakers, and INXS as headlining entertainment for one of their receptionparties. The highlight of the show was the high volume of prospects andcustomers we were able to reach. We interacted with 170 people in a span ofthree days including generating a handful ofopportunities for deals and add on business. We had seven people attend the conferenceincluding: Ryan McGinnis, Tonea Songer, MarcoInnocenti, Scott Romesser, Beth Gilbert, AnaRuvalcaba and Joe Cox.

SSPA Fall ConferenceNew Orleans, LA | Sept 30-Oct 2 Service & Support Professionals Association(SSPA) is the largest and most influential industry trade group for technologyservice and support professionals. “Enabling Breakthrough Customer Success”was the conference theme and show highlight include Citrix Online’s selectionas the runner up for the Fall 2007 SSPA Recognized Innovator Award:Innovation in Interaction Quality. The winners were selected by a panel of sevenjudges, including industry insiders and SSPA members.

update your SAPcontact infoRemember to check yourSAP contact informationto ensure all informationis up to date. In SAP, click“Employee Self Service”and select “PersonalInformation” on the menutab. Under “DetailedNavigation”, confirm thedetails of your PersonalData, Address andEmergency Contact, andyou’re good to go!

new hires(con’t)

Raffaello ColasanteGeorgi ShopovJoshua SchmidtOlv-Joergen GrolleMathieu HofmanFrederic MayotAndrew KigerCharles MylesStiliyan IlievGeorgi GeorgievJohn AndlemanShelley PetrieEliot WinderAleksey SaninBrian HanneyCourtney GreenwellSara LantzTeresa ParkerDavid ZopfParameshwaran MurliAndrew FyfeAndres VergaraAdam RothJun RaccaDaniel GrenningAshwin SampathBarry King

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Khadija and Gerry working theCOL stand at Sage Visions inTelford, England on Nov. 1.

‘reply to all’emailetiquette A reminder from Vic in IT:With the recent increasein ‘Reply to All’ messagesgoing out over theBulletin, use this optionvery carefully. Remember,you're sending about 530emails when you do that,so if only five or tenpeople might be interestedin the information thatyou're adding, don't do it.

BTW, ‘item sold’follow-up emails toBulletin are acceptable.

9

Sage SummitChicago, IL | Nov 3-6Sage Summit is Sage Software’s premier customernetworking and educational conference with over 2,000attendees. At the conference, we interacted with hundreds ofshow attendees, and prospected about a dozen opportunitiesfor potential product trials and sales. Amber Mills, BobLovering, Grace Burns, James Morgan and Vince Laraattended the conference.

Government Technology ConferenceCanberra, Australia | Oct 15-16The conference was attended by over 100 Senior IT Decision Makers in thefederal, state and local government agencies, enabling Citrix Online to expandvisibility in the Australian government sector.

Edwin De Ron andStephen Smith made someconnections and delivereddemos at the Citrix BeneluxConference in Antwerp,Belgium on Nov. 7. SimonPresswell was a featuredspeaker, delivering our SaaSand Simpler Is Bettermessaging to a group ofconference attendees.

— Grace Burns, EventsJonathan Silver in Canberra L to R: Edwin, Stephen and Simon in Antwerp.

l ink Sweeps Three MarCom Awards The MarCom awards, presented by theAssociation of Marketing and CommunicationsProfessionals, recognized our very own linknewsletter with awards in three categories: aPlatinum Award for Employee Publication/Internal Newsletter; a Gold Award for

Design/Newsletter; and for Newsletter Cover Design, link earned anHonorable Mention!

Jim’s Excellent AdventureJim Mercer, a COL employee since 1999, has embarked upon his journey toEngland where he is working on a six-month project which began in August.He’ll be assisting with existing projects as well as presenting additionalopportunities at the UK/ Chalfont office. EMEAbusiness has taken off as several Corecustomers needed the Key AccountManagement (KAM) treatment. Jim is managingaccounts such as HSBC Finance Corporation,NHS Blood Group, OTE Telecom and SercoLearning among others. Ultimately’ Jim will traina full time replacement and return to the Statesby the end of December. To add to all theexcitement, Jim and his wife Kristin areexpecting their first child March ’08!

Jim Mercer and his wife Kristinaboard the famous London Eye.

10 11

CommunityConnectionfocuses onfour areas of service:

• community social programs

• health• environment• culture

If you would like to join the Community ConnectionTask Force or have morequestions about ourprogram, e-mailThomas.Moraitis@citrix.com

coverstory

NUMBER OF HOURS 650 CITRIX ONLINE EMPLOYEES COULD VOLUNTEER TO GIVE: 5,200

NUMBER OF HOURS CITRIX ONLINE EMPLOYEES VOLUNTEERED IN 2007...

AMOUNT COLLECTED BY CITRIX ONLINE EMPLOYEES IN 2007 FOR...

HABITAT FOR HUMANITY

360

RED CROSS BLOOD DRIVE

29 Units of blood

FOOD BANK FOOD DRIVE

1,213 lbs of food

FOOD BANK FOOD DRIVE

1,600 Dollars

WARM BLANKET DRIVE

1,000 Plus

ALZHEIMER’S WALK

2,200 Dollars

CULTURAL

5HEALTH

15SOCIAL

16ENVIRONMENTAL

6

LOCAL SCHOOL DRIVES

30 Drives

MULTIPLE SCLEROSIS BIKE

4,191Dollars

AMERICAN CANCER SOCIETY

810 Dollars

NON-PROFIT ORGANIZATIONS HELPED THIS YEAR BY TYPE OF SERVICE

Santa Barbara Trust forHistorical Preservation

Profant Foundation for the Arts

Santa Barbara YoungProfessionals Club

Santa Barbara Youth Symphony

Goleta Valley Art Association

Team Bike Challenge

Red Cross, Blood Systems

Multiple Sclerosis Walk

Multiple Sclerosis Bike Tour

Arthritis Foundation

Santa Barbara Triathlon

MS Bike Tour and Festival

Doctors Without Borders

Concern America

Alzheimer’s Association

Warm Blankets for San DeigoFire Survivors

The Garry Betty Foundation for Cancer Research

Child Vikaas International

Santa Barbara Life GuardAssociation

American Cancer Society

Surfrider Foundation

Community EnvironmentalCouncil

Carbonfund.org

Sierra Club Foundation

Colorado Horse Rescue

Wildland Firefighters Association

Food Bank of Santa Barbara County

Domestic ViolenceSolutions

Recording for the Blind and Dyslexic

CARE

Habitat for Humanity

Toys for Tots

Transition House

Computers for Families

Boys and Girls Club of Santa Barbara

Special Olympics

Operation Family Fund

Santa Barbara Library Literacy Program

Girls, Inc.

Page Youth Center

Unity Shoppe

Scholarship Foundation of Santa Barbara

OTHERS

64SURFRIDERS FOUNDATION

216SANTA BARBARA FOOD BANK

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“Community Connectionis a way to participate in fun and interesting events while also contributing to the community and raising the profile of Citrix Online.”

– Derek Piasecki

“Community Connection gets stronger with every employee who gets involved.”

– Liz Werhane

Connecting with our Communities Community Connection is Citrix Online’s employee-run corporate philanthropyprogram, chartered in 2005 to encourage employee volunteerism and supportcharitable and cultural programs for nonprofit organizations that reflect thepassions and interests of employees.

Through Community Connection, we donate money, employee-volunteerhours and goods to dozens of charitable organizations in our communities.Although we’ve made tremendous contributions already, we’re not even closeto reaching our true potential. Community Connection can multiply individualefforts. So if you’re willing to put in a little effort, here are some of the waysyou can, quite simply, help your community.• Pitch in! Citrix Online has 673 employees worldwide and a generouscompany-sponsored Volunteer Day policy. If everyone used their volunteer dayin a year, that’s potentially 5,384 hours of community service that we couldbe providing in the various communities where we live! If you don’t knowwhich organizations need help, Community Connection can help match youwith a project that you’ll care about. • Citrix Online budgets thousands of dollars to give to nonprofits. Employeescan help nonprofits they care about receive grant money for special projects bysubmitting an application to the employee-run task force. A few minutes of yourpaperwork could turn into hundreds of dollars for a nonprofit who needs our help. • Full-time employees who personally donate to nonprofits can double theirdollars through corporate matching from Citrix Systems. Contribute up to$1,000 total to one or more organizations, then send a donation receipt alongwith this corporate matching form to our corporate offices in Ft. Lauderdale. • Community Connection makes giving convenient. It organizes the collectionof your food, toy and blood drives at our office buildings, and coordinatesdelivery to the appropriate agency.• When community projects like the Team Bike Challenge come up, CommunityConnection provides leadership to organize teams and employee participation.• COL also works with Gifts in Kind International to deliver product donations.

It’s pretty fantastic!In California, Santa Barbara is one of the highest-ranked counties in the

number of nonprofits per capita. And that’s just one of many communities thatCOL employees live and work in. We can do more.

You can get involved in all of the ways listed above and if you want to takeit one step further, you can join the Community Connection Task Force. TaskForce members lead Community Connection projects and review fundingproposals submitted by employees and outside organizations. The committeemeets four to six times per year during lunchtime and meetings often hostguest speakers from nonprofit groups.

– Thomas Moraitis, Communications and Liz Werhane, eCommerce

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Q&A with Boris AlvesSr. Integration Engineer

Q: How do you stay active in the SB community as well asthe broader community?A: I’m involved with Community Connection and have beenvolunteering to help with projects. We look at grants and evaluateproviding funds to non-profit organizations and projects likeHabitat for Humanity. I was involved with helping to motivatepeople to get involved in the I Madonnari street painting festival atthe Santa Barbara Mission. Q: What other projects have you worked on recently?A: About four months ago, two others from Citrix Online and Iwent to Vons Supermarket on Calle Real to collect food for theSanta Barbara Foodbank. Vons had pre-printed bags thathighlighted suggested donation items people could shop for. The food drive endedup with 2,400 lbs of food, 800 of which were collected through our efforts. Q: What are you working on currently?A: We recently organized a Citrix Online Food Collection which lasted for threeweeks, through November 12. We put green bins across the various COL buildingsto collect canned and non-perishable foods from Citrites. We placed a bag inemployees’ mailboxes which suggested what foods were best to donate. Q: What was the process of planning and executing a large-scale food drivelike this?A: Community Connection needed volunteers to put on the food drive and Ivolunteered. We contacted Jane Lindsey of the Foodbank who is the liaison betweencompanies and the organization. It’s really about interfacing the needs of theFoodbank and what COL can provide. Then Facilities places the bins across the COLcampus and distributes the bags – they really do a lot of the legwork to make ithappen. Once we collect the food, we need volunteers to create packages and makesure that the food is in a good, safe condition and not tampered with or damaged.Then we’ll put it into rations and send it off.Q: What do you hope to do in the long run with Community Connection andprograms like the food drive?A: It would be good to establish a team to work on special programs. CommunityConnection is a great venue to get to know others and provide help. Ideally, we coulduse a Volunteer Coordinator within Community Connection to help with thescheduling. What’s great about Community Connection and projects like the fooddrive is that it makes it easy to give. It’s very simple!

inthespotlight

Boris and the team gearup to transport bins filledwith goodies.

Monique Miller and friends lend helping handsfor the gradual rebuilding of Gentilly.

Monique Miller Returns toPost-Katrina New OrleansIn October, I had the pleasure of getting together withtwenty of my closest friends from college for a five-day reunion in New Orleans, where we attendedLoyola University more years ago than any of us care

to admit. In addition to a full social and gastronomic schedule, we had allagreed to devote one day of the trip to assisting the recovering residents. Uponseeing the destruction left by flood waters, which had flowed over the brokenlevies on that fateful day in August of 2005, I was simply broken-hearted. Evennow, two years later, recovery seems a daunting proposition.

After Katrina, residents of the flooded areas did not know where to turn forhelp. Communication was almost nonexistent for weeks, further hindering theresponse by government and humanitarian agencies. The Gentilly district ofNew Orleans was 80% flooded and its 40,000 residents were among themost-severely affected by the Katrina levy breaches. Out of the doom andgloom, however, rose local heroes that are demonstrating to their neighborsthat recovery, while hard, is absolutely possible. One such hero is Gentillyresident (and GoToMyPC customer), Scott Darrah.

Recognizing that his neighbors were accustomed to looking to each other intimes of need, Scott founded the Gentilly Civic Improvement Association (GCIA)and brought residents together to define their recovery plan. The association’searly successes have attracted an external recovery team of specialists, whichhave a proven track record of successful urban redevelopment of other areas inthe US that have experienced similar devastation. With more residentscommitted to rebuilding comes more schools and hospitals in the area, which, inturn convince more pre-Katrina residents to return.

My college friends and I spent our volunteer day making street signs forone neighborhood of the GCIA. Despite the residents’ gratitude, we could nothelp but feel that our efforts were trivial, given the enormity of theneighborhood’s needs. Once we learned more about their situation, we clearlyunderstood that we could help them the most by communicating their needs tothe rest of the country and providing information about how to safely makefinancial contributions, directly to those that need them. Our duty is to explainhow people can donate money, without fear of corruption or waste, which willfurther the projects of the GCIA and directly contribute to the recovery of itsstreets, schools, playgrounds and residences.

—Monique Miller, Sales

how you can help1. Contribute to the Gentilly CivicImprovement Association (GCIA).By sponsoring one of theneighborhood initiatives listed ontheir Web site, you can feel goodknowing that your donations wentto a specific project, such as:GCIA Security Needs –www.gcia.us/documents/Gentillygroupsaimistofightcrime_000.docGCIA Rebuilding Donations –www.gcia.us/join.html Help GCIA by Making OnlinePurchases at iGive.com –www.igive.com/welcome.

2. New Orleans Musician’s ReliefFund. Their goal is to provideimmediate assistance to displacedNew Orleans musicians with aslittle red tape as possible.www.nomrf.org.

3. When you have the power tochoose the location of an event ormeeting, choose New Orleans –the French Quarter needs yourbusiness to survive. The area’sbeen secured by LA State Troopersto ensure the safety of tourists.

4. Friends of New Orleans is anot-for-profit organization thatcommunicates the activities thatare helping New Orleans andsurrounding Parishes recover andthe local organizations behindthose efforts. www.friendsofneworleans.org.

When buying toys for thechildren in your life thisyear, don’t forget to pickup a few special toys forthe U.S. Marine CorpsReserve Toys for TotsProgram. Bring your new,unwrapped toys to a container near yourkitchen. The drive endsDecember 19.

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Start to Finish withThomas Moraitis,Communications Creative Manager

Q: Thomas, we normally don’t pry like this with ourinterviewees, but I know you want to tell us: whatare your stats?A: I’m 56, and my starting weight was 234 lbs. TodayI weigh 174 lbs and my target weight is 164 lbs. Thisyear, I achieved my big fitness goal which was tocomplete the Santa Barbara Triathlon last August.Q: What finally made you decide to begin a weightloss program? A: My daughter’s wedding and the triathlon.Comments like “you will feel better” and “you are atrisk for a heart attack” just didn't work for me. I haveonly one daughter and more than anything I wantedto make that special day as sweet as my love for her.I had an idea: lose some weight, record and sing

“Unforgettable” with her, and then play the recording for our father-daughterdance. It was, as I hoped, the most beautiful moment we ever shared. InSeptember 2006, I was sitting in a booth at the Santa Barbara Triathlon,where Citrix Online was a sponsor. I watched the crowd and said to myself,“Here are people my own age, fit and running a triathlon. What’s keeping mefrom doing this next year?”Q: What diet program are you following? A: The Hospital Diet, which is my own invention. We work next door to a hospitalcafeteria and they have food for lunch that you don't really want to overeat:soup, salad, meat and vegetables. My dietician, Lillian Salazar, a cafeteria chiefhas watched my transformation. I told her one day we’d be on Oprah! Mondaythrough Friday I have a breakfast bar from the Zone Diet (against my doctor’sadvice), but I have some meat and veggies or salad for lunch. I eat a normaldinner but leave food on my plate (against my mother’s advice).Q: How long have you been on your weight-loss program? A: For two years. The first year I lost 30 pounds for my daughter’s wedding.The second year I lost 30 pounds for the triathlon. Q: What were the most difficult obstacles? A: There were three: 1) being lazy – I would watch a sports activity andwonder where do they get the drive? How do they get the energy? 2) beingfat. It’s hard to run when you’re fat. So it helped to first lose some weightbefore going full steam into getting fit, – and 3) being comfortable. I wasn’thappy being fat, but it didn't hurt either. I had accepted being husky.

Q: What kinds of physical activities do you do?A: 1. Swimming. I swim at the UCSB pool four times a week at lunchtime.

2. Biking. after ten 24-mile trips to Ojai from my home in Ventura, it wastime to make the big purchase: a carbon frame road bike. I started biking with the Channel Islands Cycle Club. I would ask Neil, “Do you think I can do55 miles?” He would say, ”Yes Thomas, you can.” I surprised myself over and over again.

3. Running. This was the most difficult for me, but a few months ago I bought an iPod nano and Nike sensor system. This was a big help in getting my feet to move. I love to dance, so running to beats-per-minute music was a motivator to up the pace.

4. Walking. I enjoy walking on the beach and listening to the waves. I walk a half mile to the hospital for my lunch. I also enjoy walks with my wife.

Q: And how do you keep yourself motivated? A: I set new goals. After the Santa Barbara Triathlon, a friendat work asked if I was going to do the Carpinteria Triathlon. Ithought about it and said yes. I am keeping up the workouts.Getting compliments has been encouraging, and I‘ve boughtsome new clothes. I went from a 44 waist to a 33. I wore alot of loose camp shirts to cover the fat. Now I enjoy wearinga belt and tucking my shirt in. When I run and see mysilhouette, I can’t believe it's me. I finished a 100-mile bikefor MS in October. At work I manage our CommunityConnection program, and instead of just sponsoring athleticevents, I want to participate in them. I went to the doctor toget some questions answered over a year ago. If I lost weightand got fit, I could be weaned off my high blood pressuremedications. Recently, he reduced my meds. There’s stillmore to lose, so I’m not there yet.Q: Do you have any weight-loss tips for our readers? A: 1. Find your motivation – look at the road ahead. Is there a wedding, a

high school reunion, a triathlon, a marathon or something BIG that can help motivate you?

2. Get help – at the start you’ll want to learn the right way to do activities. 3. Make a few good choices each day – get used to splitting a meal when

you go out. Order soup. Eat slowly. Leave food on your plate. Don’t eat all the bread. Enjoy a burger without the bun.

4. Enjoy chocolate once in a while, but not every day – I did something great for myself this year. Is it time for you to take that first step? All those who know you and love you want the best for you and will support you. Amaze them with your progress. Amaze them so they can in turn amaze others. Amaze YOURSELF!

Finishing theCarpinteriaTriathlon with abetter time, anddown 60 lbs.

Celebrating the fatherand daughter dance anddown 30 lbs.

join inEmail Anne.Illgen@citrix.com if youwould like to beincluded on our emaillist for informativeTriathlon meetings andworkouts.

16 17

Citrix fills Empty Bowls COL helped fill “Empty Bowls” at the 10th annual benefit luncheon held at theSanta Barbara Woman’s Club-Rockwood supporting the Foodbank of Santa Barbara.Raising funds for the Foodbank is integral in their mission to collect and distributenutritious foods to over 100,000 people from Carpinteria to Santa Maria.

Empty Bowls generated over 500 supporters who donated $25 or more tochoose a handmade ceramic bowl to fill with donated soup and bread.

Citrix Online donated $2,500 to the cause and was recognized in the event’spromotional posters and printed material as a corporate sponsor. “It’s reallywonderful to be part of a company that supports important community endeavorslike Empty Bowls,” said Citrite Elizabeth Cholawsky who, along with Bernardo deAlbergaria, gave their time to serve food at the event. Bernardo said, “it remindedme of my college days as a waiter, nothing beats a thankful smile when servinggreat food! It’s great to see the difference we can make in our own community.”

Proceeds of Sale Benefits Local CharityAfter witnessing the ‘Bulletin Phenomenon’ characterized by the ability of anyitem, however practical or obscure, to find an immediate new COL owner, theFacilities team coordinated a moving sale for a major pre-move downsize.

With little storage in the new building; patio furniture, chairs, and much more weresold on October 23rd at the PTC Patio to facilitate the upcoming move. It was a zooout there with about 150 employees scrambling to buy a hot bargain.

Instead of listing a price, shoppers were asked to give a donation whichwent to the Teddy Bear Foundation. Over $900 was raised for this local charitywhich provides financial support for the families of children who have cancer.

More info: www.teddybearcancerfoundation.org

RideShare WeekCitrix Online participated in RideShare Week, held in Santa Barbara County during theweek of October 15-19 and organized by Traffic Solutions, a division of the SantaBarbara County Association of Governments. Each participant pledged to use analternative mode of traveling to work at least once during RideShare Week.

Fourteen Citrix Online employees tracked their mileage using TrafficSolutions’ MileTracker tool during RideShare Week. Most employees carpooled,but many participants also telecommuted, biked and utilized mass transit. As agroup, Citrites saved over 65 gallons of fuel valued at $700. As a result of theirparticipation, COL employees reduced their carbon footprint by approximately1,250 lb. In total, 574 Santa Barbarians worked together during RideShareWeek to save over 2,500 gallons of fuel and $28,000, reducing their carbonfootprint by an impressive 24.6 tons.

– Kathleen Gavenman, Engineering

Participants gather in ahealing circle.

MS Bike TourOn October 20, Citrites geared up for the MS Bike Tour, headed by Michael Guarnieriwho has been Captain of Team Citrix Online for three years. The Festival and Tourwas bigger than ever with the Santa Barbara, Ventura and Los Angeles chaptersmerging into the Southern California chapter; it was also better than ever assponsors offered food, free massages to participants and entertainment to all!

Participating Citrites pledged to ride 30, 75 or 100 miles and raise at least$350 each. Special kudos to Rita Sauv who raised $593, Brian Green whoraised $618, and Thomas Moraitis who made the 100 mile trek from Camarilloto Ojai and back up to Santa Barbara – whew!

By “using their health to help the health of others” as Michael said, $4,141was raised by the team and COL also donated an additional $1,250 to covertheir registration fees. Next year, Team Citrix bike shirts?

More info: www.nationalMSSociety.org

Alzheimer’s Memory Walk For the first time ever, the annual Alzheimer's Association® Santa BarbaraMemory Walk included a team from Citrix Online.Though few in number, the team made quite an impact -- thanks in no smallpart to the spectacular fund-raising efforts of Meredith Cota, who raised animpressive $1,725.00 toward the team's $2,200 total funds raised.

The COL Team included Liz Werhane, Rebecca Szerwo, Sarah Brown,Meredith Cota – and Meredith's sister Cathy Ward.

The walk was held at Chase Palm Park on August 24. A non-competitivewalk, the event drew participants of all ages to complete the walk along thewaterfront to Los Banos Del Mar Pool and back.

— Sarah Brown, eCommerceMore info: www.alz.org/cacentralcoast/index.asp

Surfrider Foundation’s Paddle OutCitrix Online was the main corporate sponsor of the hugely successful 3rd Annual Paddle Out event. The theme of the Paddle Out was “Turn theTide on Ocean Pollution” and helped to raise over $3,000 for the SantaBarbara Chapter of the Surfrider Foundation. The COL logo adorned the left sleeve of all of the organic cotton T-shirts the Paddle Out supporters and participants received in their goodie bags.

Guest speaker for the event was South African surfing legendand former world champion, Shaun Tomson. Also joining the healing circlewere members of the Chumash tribe in a traditionally carved wooden canoe.

The Surfrider Foundation is a non-profit environmental organizationdedicated to the protection and enjoyment of the world's oceans, waves andbeaches for all people, through conservation, activism, research and education.

—Susan Baker, Customer CareMore info: www.surfrider.org/santabarbara/

Citrites gear up for the trek atMemory Walk.

Pictured left to right are:Barbara and Michael Guarnieri,Daisy Flores, Roger Paskell,Thomas Moraitis, CyrusChristian, Rita Sauv, DerekPiasecki and Heidi Wieland

communityconnection

Citrix Online’s lobby was thedrop off point for collectingmore than 1,000 blanketsdonated for families wholost their homes in therecent Southern Californiafires. Boyd MoveManagement donated atruck, drivers, and gas todeliver the blankets to aRed Cross distributioncenter. For all SouthernCalifornia companiesimpacted by the wildfires,COL is also providing 60days’ free use of GoToMyPCand GoToMeeting.

Elizabeth and Bernardodish it out for charity.

heal the ocean

Karen Kelly was on the eventboard for the recent Heal theOcean Benefit on heldSeptember 29th at QADfeaturing Jack Johnson and Taj Mahal.

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Coal Oil Point Reserve— Digging Deep to Make a Difference Citrix Online has teamed up with the SurfriderFoundation to provide a number of volunteeropportunities at the COPR. Citrites have removedice plant, pulled weeds, planted native grasses and taken out invasive pampasgrass among other things at the peaceful and beautiful location at UCSB’s westcampus. The COPR was established in 1970 and spans 158 acres whichprovide a coastal and estuary habitat for many threatened and endangeredplant and animal species including the Snowy Plover, Peregrine Falcon and theCalifornia Least Tern.

The results of the ice plant removal are amazing and the spot that the Citritescleared is now completely filled with native wetland plants including Jaumea,Saltgrass, Frankenia and Heliotrope. The next scheduled event at the COPR isTuesday, December 4th. Please contact Susan Baker if you are interested inparticipating at susan.baker@citrix.com. —Susan Baker, Customer Care

More info: http://nrs.ucop.edu/Coal-Oil-Point.htm

Support Your Local B.U.N.S.!Citrites gathered to support the B.U.N.S. (Bunnies Urgently Needing Shelter)annual Bunny Festival fundraiser. Citrites helped out at the event bysupervising the kids’ corner bounce-house, painting little faces, making snow

cones and working at the crafts table.B.U.N.S., located within the SB County dog shelter, is

a local non-profit organization dedicated to providing safeand caring homes for Santa Barbara County’s homelesslagomorphs. Long-term volunteers provide top-notchcare, education and support to would-be bunny owners.

Thanks to all who showed up in support of this greatorganization!

– Amber Mills, EventsMore info: www.bunssb.org

Laura Eltherington,Liz Werhane, a littlebunny and Jessica

Laine enjoy thehopin’ festivities at

the B.U.N.S.fundraiser.

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customersrock!Blue Man Productions produces Blue Man Group theatricalshows and concerts, which combine music, comedy andmultimedia theatrics. All shows feature three non-speaking,blue-painted men and a band; the original three performersfounded the company and now oversee day-to-dayoperations. Based in New York City with regional offices inmajor North American and European cities, the show hastoured across South America, Europe, the U.S. and Canada.

since 2005

Blue Man Productions uses GoToMyPC to give mobile andremote employees secure access to desktop resources asthey expand the business globally. Home-based employeesachieve a better work/life balance and touring productionteams around the world enjoy full access to their officeapplications – including memory-intensive CAD programs.

With 70 mobile and remote employees using GoToMyPCaround the world, Blue Man Productions finds remoteaccess supports their ambitious international growthstrategy, boosts productivity, decreases IT headaches andkeeps their data secure.

“I love GoToMyPC. It makes it easy for our mobileemployees to connect to their desktop from anywhere inthe world. This service is playing a big role in helping BlueMan Productions expand into new markets and reach newaudiences.” – Peter Yagecic, director of technology

www.gotomeeting.com/pre/corp/caseStudies.tmplwww.blueman.com

our customer

COL customer

use case

their success

customer’s voice

read more at

Voice of the Customeris COL’s program toleverage the power ofthe customer experienceto tell the Citrix Onlinestory through casestudies, press releases,media articles andvarious speakeropportunities. For moreinformation or tonominate a customer forreference activity, callValerie Van Sande at ext.2373 or emailVoiceOfTheCustomer@citrixonline.com

Care, Share and GiveThrough Community Connection, Citrix Online pledged$1,000 in support of the Santa Barbara Unity Shoppe thisholiday season. Watch for the video to be aired on Cox-TV Channel 8 during the December 15 live telethon.

More info: www.unityshoppe.org/telethon.htm

Sensational singers show up to belt out a verse forthe 21st Annual Unity Shoppe Telethon video.

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COL EmployeesGet on the BallIf you see a bouncing head in the cubenext door, don’t be alarmed. It’s not a left over Halloween decoration but rather a

product of the latest ergonomic craze. At the recent EasternErgonomic Conference in New York, a facilities director from Googlementioned that they had begun using “ball chairs” for their noveltyas well ergonomic benefits. A physical therapist reiterated thebenefits of the chairs by explaining that the balls force you to sitproperly, utilizing core muscles and balance through “active sitting.”

Morgan Pinney brought this idea back to consider the role ofthese balls in preventing back and neck problems among Citrites.“We want to be the type of company leading the pack on how weprovide for our employees.”

So far, about 50 ball chairs have been delivered, with Financebeing the first department to catch the craze. There are the two types of ball chairs:the large green balls and the smaller purple balls on a stand with a backrest foradditional support and stability. There have been no reports of Citrites flying off theirball chairs or incidents of death by large rubber ball, so no need to worry. As Morgansays, “You pretty much have to lose your senses to fall off.” If you’re interested inmaking the switch, submit a ticket to Facilities.

Stillhouse Noodlers Place 2nd Performing together on stage for the first time, Barry McGuire’s band The StillhouseNoodlers rocked out like ol’ pros at the Old Time Fiddler’s Convention at TheStowhouse in Goleta, earning 2nd place! With 100 competitors playing fiddle, guitar,banjo and band, The Stillhouse Noodlers stood out with their a medley of their ownarrangement, as well as their unique name which refers to the Oklahoman sport ofusing one’s own hand as catfish bait! Way to go Noodlers!

EMBD Wine, Dine and Play DetectiveOn September 13-14th, the Enterprise Marketing & Business Development team enjoyed their annual department outing. They kicked off the 1-1/2 dayexcursion with a traveling Murder Mystery Tour where they were able to witness and solve a staged ‘murder’ after visiting a fewcrime scenes between Santa Barbara and San LuisObispo Counties.

After solving the case, they enjoyed a fabulous lunch,wine tour and tasting in the beautiful Edna Valley of SanLuis Obispo. The day continued into the night with diningand dancing at an amazing, rustic, 1800's style barn andconcluded with an overnight stay at the Sycamore MineralSprings Resort in Avila Beach.

— Grace Burns, EMBD

citritescene

Kris Oster goes ergo.

Detective Sharpo,the TravellingMurder Mystery’sCrime SceneInvestigator withthe ‘victim’ of agunshot wound.

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The Science of Successby Charles G. KochWhen Charles Koch writes a book on how to manage, we should listen.Charles Koch is the CEO of Koch Industries, the largest privately-held companyin the world. He led the company from revenues of about $40 million in 1961to $90 billion in 2006, a 2100-fold increase. In The Science of Success, Kochgives us the 30,000 view of how he runs Koch Industries.

Koch is an MIT trained engineer who experimented with and infusedeconomic principles into the policies of Koch Industries. He looked at societiesfor guidance, finding that property rights motivate people to obtain, protect anddevelop resources; that incentives tied directly to societal goals (of course)encourage people to improve their society; and that, in a competitive market,the highest-cost producer who reduces production when it is unprofitabledictates product pricing.

Koch brought capitalist economics to corporate management, with somevariations. For example, in Koch Industries, compensation is tied tocontribution—did your actions bring the company higher long-term value? Ifso, you are rewarded with spot bonuses and “decision rights” in relation toyour accomplishments. “Decision rights” are a corporate substitute for society’s“property rights”. Encoded in an employee’s “roles, responsibilities andexpectations,” decision rights normally come with a management role, butKoch Industries grants decision rights to employees who draft and executeeconomically successful proposals and who demonstrate the urgency,discipline and sense of accountability needed to make good future decisions.You don’t have to manage people to gain authority.

Most companies approximate economic principles in their policies, but fewmake broad economic principles explicit in their mission and drill them intoevery employee. There are many management ideas discussed in this too-briefbook. I found myself wanting more at the end: wanting to know the details ofKoch’s incentive program, wanting examples of how people gained decisionrights and what they did with those rights, wanting to see how these principlescould be applied in my own efforts. I want more from Koch. In this case,“wanting more” is an endorsement.

— Dan Greening, Research (San Francisco)

Email link@citrixonline.com with “The Science of Success” in the subject line,and you’ll be entered in the drawing to receive one of 10 free copies of thebook! Enter by 5 pm on Monday, December 10.

pageturnersbirths

Robbie Wade July 22(Angel &Michael Wade

Gabriella ElisabethThompsonSeptember 26(Elke & Gordon Thompson)

“Even successfulcompanies struggle tokeep up because, givenhuman nature, we tendto become complacent,self-protective and lessinnovative as webecome successful. It is often more difficultto overcome successthan adversity. At KochIndustries, we havecountered this tendency,in part, by relentlesslyapplying our businessphilosophy.”

– Charles G. Koch

22 23

Santa Barbara Triathlon GroupNine bold and brave Citrites swam, biked and ran their way to the finish lineat the 25th Annual Santa Barbara Triathlon on August 25-26. The CitrixOnline Triathlon Group trained together in preparation and supported eachother, making the event a huge success. “It was so much fun that I got the

bug and participated in the Carp Triathlonone month later,” said Val Kemmerer, amember of the Triathlon Group andparticipant in the event.

In addition to athletic participation, COL had a booth at the Expo which was expertlymanned by Shannon Garrison-Bell, MarkBishop, Corena Bahr and Zack Brodskythroughout the weekend.

Although the Citrix Online TriathlonGroup is on a break from group trainingtogether in the off-season, Citrites areencouraged to begin a routine and join theTriathlon Club when it resumes mid-February. Until then, please feel free tocontact Anne Illgen atanne.illgen@citrix.com or extension 2955.

— Anne Illgen, Sales Operations

GoToToastmasters News and EventsWant to learn more about Citrix Online’s veryown Toastmaster's Club? You can attend ournext meeting, social function or check out oursite at http://gototm.freetoasthost.com/

Bring-a-Guest GoToToastmaster’s hosted afree pizza lunch for members and their guestson October 18 at the Rincon Conference Room.The Bring-a-Guest meeting was lead by VP of Membership Danelle Gin andnotably was our most successful guest event ever, with approximately 50members and guests in attendance!

More info: Danelle.gin@citrix.com

Gabe Bischof Wins Humorous Speech Contest! On October 20, GabeBischof from eCommerce won a well-deserved 3rd Place in the Division EHumorous Speech Contest in Solvang, where contestants delivered fun,

humorous and exaggerated speeches. The title of Gabe’s speechwas “This Place Isn't Big Enough for All 10,000 of Us” and wasGabe’s first time participating in a Speech competition,congratulations Gabe!

Happy Hour Club members and guests enjoyed a fun happy hour onNovember 15 at the Blue Agave restaurant in downtown Santa Barbara.

What’s Your Point? Congrats to Genny Sowers on receiving her Masters in Acupuncture andOriental Medicine and logging over 1,000 hours at the community clinic!Genny has hung her shingle at 5266 Hollister and started accepting patientsfor acupuncture and herbal remedies in November. Her hours are flexible (and,yes, she will continue working at COL, too). Genny welcomes your questionsand suggests you give acupuncture a try!

More info: Genevieve.Sowers@hotmail.com or call (805) 729-3858.

Oh, My Aching BackWe all have those days where we wish we could magicallyslip away to a relaxing spa. Well, twice a month you can!Employees can sign up for a 10 minute massage ($10) or a20 minute massage ($20) with massage therapist Dani Piolaat the San Nicolas Conference Room at the AT&T Building.Dani will be having a raffle for all existing clients at the endof December with the grand prize of a free one-hour fullbody massage! To reserve your spot, keep an eye out forBulletin postings or join the chair massage email list.

More info: Gwyneth.Ramirez@citrix.com

Funnyman Gabe Bischof with histrophy. Way to go, Gabe!

Dani working out thekinks in the San Nicholas Spa.”

wedding bells

Congrats to BeckyBrooks on herengagement to NickDellar. The two are set totie the knot June 2008!

Mark Bishop, Anne Illgen, Shannon Garrison-Bell and Mark’s girlfriend Jessica Leclercholding down the fort at the COL booth.

Val Kemmerer and fiancé JeffDachenhaus celebrate crossing thefinish line at their first Triathlon!

weddings

Edwin & Jessica de Ron September 21Wed in the Netherlands

Alda & Izzy Lira BordenJuly 28

Doug Sillers & Linn Hartvig October 21

best of thebulletin:kitchen on fire!Liz Werhane recentlysent Mentor chefs afriendly reminder aboutkitchen safety as shediscovered the empty– and plugged in –Panini grill melting aplastic bag. A tip fromJanelle Laguette andSmokey the Bear: donot throw sugar orflour on a grease fire –one cup can create theexplosive force of twosticks of dynamite.Good to know!

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Pumpkin Contest

Most Ghouglishly Amusing1. Mario Batres, “Beer-O-Lantern” EE2. George Shopov, “Invisible Pumpkin”3. Sarah Brown, “Raptor Pumpkin” D4. Maya Chase, “All Your Pies Belong

to Us” Z

Honorable Mentions:Tina Gross, “The Masked Mudergra” CCrystal Kindschy, “Witch” TGayle Turner, “Goleta Bob” QMaryanna Piacentini, “Hawaiian Pumpkin” UBrenda Dentinger, “Yoda Pumpkin” NBrooke Fredericks, “Mr. Potato Pumpkin” LAnd all Pirate Pumpkins G

Must Likely to Disturb the Peace1. Lindsay Weiman, “Diego De La

Muerta” A2. Mallika Bachan, “mmm” FF3. Scott Wennergren, “Spirit of

the Harvest” B4. Michelle Gridley, “Face the Flame” Y

Most Hauntingly Horrific1. Dana Fisher, “WebEx Sales Rep” BB2. Jason Vogt, “Aargh” E3. Artist Unknown, “The Satanic Star” H4. Gwyneth Ramirez, “Headless

Horseman” M

Honorable Mentions:Shirley Chin, “Too Early for Christmas

Pumpkin” JAric Monts-Homkey, “Mr. Data Spike” R

Phoenix Pumpkin Contest 1. Angel Wade and Chase Kron,

“The Screaming Tree” X2. James Morgan and Chris Casillas,

“Chuck-o-Lantern” F3. Caryn Lambert and Matt Camden,

“My Chest is Being Ripped Apart” P4. Bryan Rappoport and Devin Cook,

“GoToPumpkin” DD

A Haunting Halloween This Halloween was truly spooky and festive with the annual PumpkinContests in Santa Barbara and Phoenix, the Customer Care Costume Contest,the eCommerce Halloween party and costume contest, and office trick-or-treating for Citrites and their kids!

Halloween CostumeContest Customer Care hosted a costume contest followed by alunch of Chinese take-out. Glenn Dobson won Best AllAround as the “Help Desk Geek”, Gregg Tyler won theMost Creative as the “Lobster Fisherman,” BrianMcDaniel won Funniest as the “Over-Inflated PersonalTrainer,” Hamid Tahsildoost won Best Costume Outsideof Customer Care as “Batman”, and Tony Elia was theRunner Up as the “Swashbuckling Pirate.”

Trick or Treat!Residents of Building 14 created aterrific indoor trick-or-treatingexperience as each office wastransformed into themes rangingfrom Candyland to a pirate ship!Each Citrite dressed up inaccordance with the theme oftheir office, offered candy topassersby and invited children ofCitrites to enjoy the festivities.

eek-Comm!The folks in eComm Marketingenjoyed drinks and snacks as theysized up the competition for theirdepartment’s costume contest onOctober 30. Congrats to winnerChienwei Li who made his creativecostume as Bender from the cartoonFuturama with materials from COL’srecycle bin! Second place went toMario Batres as Batman’s sidekickRobin, and third place was SarahBrown as Tippi Hedren fromHitchcock’s “The Birds”.

L to R: Anh-Thy Nguyen, Robert Chan, Terry Holland,Tony Elia, Gregg Tyler, Cat Allday, Michelle Knab, TanyaSmallwood, David Rasmussen and Bob Daigle.

Michelle Knab as Little Red Riding Hood offerssome treats.

Kneeling L to R: Chris Latham, Trey Clark, Janelle Laguette, Malia Basche. StandingL to R: David Baeza, Chienwei Li, Kurt Halversen, Sarah Brown, Ingrid Tseng, BrookeFredericks, Brandon Cavender, Liz Werhane, Morgan Rees, Laura Eltherington, JimLambert, Rosminah Brown, Karen Kelly, Mario Batres and Gabe Bischof.

Winners

Special thanks to allparticipants!

Pack it Up!If you haven’t moved yet, you will soon! Here are a few tips for getting amove on.

1. Plan aheadWith a million other things to occupy your thoughts, it’s easy to put alooming office move on the backburner. But being prepared will save youthe stress of last-minute sorting through your piles of ancient files whichhave taken on a life of their own through the years…or weeks. And let’sbe serious, nobody needs stacks upon stacks of old documents secondonly to the National Archives of D.C. Time to shred those three year-oldemail print outs. Start organizing now and condense the materials you willbe boxing up for the move – it will make the task of unloading andorganizing much less daunting.

2. Mark your territoryAlthough your little brother may have utilized this technique on hisHalloween candy when you were kids, simply licking your possessions isnot enough to claim ownership and ensure the protection of your personalbelongings. Make sure you put moving labels on everything. With so manyboxes floating around each department, it’s easy to confuse the big brownbox containing your important records with your coworker’s big brown boxcontaining Billy Joel records.

3. Know what to pack whereCondense smaller and light objects into largerboxes, while saving the heavy items forsmaller boxes. Make sure to use plenty ofbubble wrap or newspapers to protect yourfragile belongings in boxes. Give specialattention to plants and personal items and,when in doubt, move them yourself.

4. Clean up and clear outDon’t leave your office like you left yourcollege dorm upon departure – clean up alittle before heading out! Here’s to moremoving adventures ahead!

top ten things to toss

1lifetime supply of

old ketchup packets

2plastic name tag holders

(“Hello, My Name is Garth”)

3outdated business cards

4emergency chocolate supply

in bottom of desk drawer

5personal stash of plastic

utensils and napkins (after all, the kitchen

is only 30 yards away...)

6stale energy bars from Y2K

7stale Cocoa Puffs from last month

8dried up Whiteboard pens

9the empty carton from your

old cell phone you sold on the Bulletin last year

10anything you haven’t

used in 2007!

When in doubt, throw it out!(But remember to shredconfidential material and

recycle when appropriate.)

newsyoucanuse

anothermoving sale!Due to the greatsuccess of the lastmoving sale, Facilitieshas organized a sequelto be held on Friday,December 14 from11 am to 1 pm at thePTC Patio betweenbuildings 8 and 9.

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The Communicationsteam indulged in alittle PR R&R at theOjai Valley Inn and Spaon Sept. 14.

Avinash Padmanabhan, Deepesh Tated andSripriya Subramanian test the waters whileriver rafting in Yellowstone National Park.

Deepesh Tated and Kristyl Gomes braveskydiving in Lompoc.

Downt imeFrom wining and dining to jumping from planes, Citrites sure know how tospice up their downtime!

It’s all smooth sailing for the CustomerInsights team during their team buildingadventure at sea.eComm-ers hit the town for Happy

Hour on Oct.11.

Dear Readers,

Congratulations to each of you, individually, for inspiring the cover story forour final 2007 issue of link. It’s impressive that so many of you step up, sooften, help in so many ways. Philanthropy and the spirit of giving is definitelyan important part of our culture here at Citrix Online and says a lot about ourvalues. A grateful ‘well done’ to Thomas Moraitis and our CommunityConnection employee task force for their leadership efforts on behalf of Citrix Online.

Shelley Petrie has joined our link team for this issue as roving reporter andphotographer. She’s done a great job stepping into this demanding positionand I appreciate the ideas, contributions and sense of humor she brings to herwork. Thanks to everyone who responded to her requests (and reminders!) bysubmitting your articles and photographs for this issue.

2007 was a great year for link, winning numerous industry awards andaccolades from our fans here at COL. We endeavor to keep our issues freshand interesting, and to help us plan for next year we’d appreciate yourfeedback on a brief survey regarding our content and your interests (see link at right).

Thanks again, everyone, for all your great content this year! Keep it coming tolink@citrixonline.com.

Cheers,

Valerie

it’sawrap

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take five!Please take five minutesto respond to our brieflink survey athttp://www.surveymonkey.com/s.aspx?sm=9GYEs9dGRZ2fuuxaIrYhdw_3d_3dYOUR OPINIONMATTERS...we appreciateany and all feedback.

Five respondents will berandomly chosen to winone of FIVE $25 gift cardsfrom Amazon.com.

– Thank you!

Shelley PetrieReporter/Photographer

Valerie Van SandeEditor

Thomas MoraitisCreative

28

Who’s ride is that?Match the Citrite to their wheels and you could win a $20 Amazon giftcertificate! Give it your best shot and send your answers tolink@citrixonline.com by 5 pm on Monday, December 10.

contest

A

B

C

D

1

2

3

4

winners!Congratulations to lastissue’s contest winners,who correctly matchedmenu favorites to localrestaurants:

Valerie KemmererRobert LongDerek PiaseckiGwyneth RamirezNathan KindschyMaria MartinezSobin MurickalJason VogtBrooke FredericksNathan Bietz

Ann Bailey

David Baeza

Diane Soini

Hansel Larson