12 disability inclusion action plan (diap): 2017-2021 ... · late item - council report page 8 item...

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LATE ITEM - Council Report Page 6 Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017. 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 Report prepared by: Senior Coordinator Social Development and Capacity Building File No.: GRP/09/5/3/7 - BP17/853 REPORT SUMMARY In 2014 the Disability Services Act 1993 was replaced by the NSW Disability Inclusion Act 2014 (DIA). Under the new Act, Local Government Authorities are required to undertake Disability Inclusion Action planning (DIAP). In order to strengthen a robust service sector and to achieve the maximum benefits to the community, The City of Ryde joined Hunters Hill and Lane Cove Council’s in the development of a DIAP by taking a strategic regional approach. The Draft Plan is flexible in its approach as it contains specific actions to cater to the needs of Ryde’s local demography. In December 2016 Elton Consulting was jointly engaged by the three Councils to undertake the preparation of the DIAP. Following an extensive consultation period during March 2017-May 2017, the draft DIAP was prepared with actions and strategies addressing the four key areas: Developing positive community attitudes and behaviours Creating liveable communities Supporting access to meaningful employment Improving access to services through better systems and processes The City of Ryde submitted its proposed DIAP to the Office of the Local Government (OLG) and Disability Council of NSW as a Draft in Confidence document on 30 June 2017. This was done to ensure that Council met the specified deadline. The development of the DIAP, also offered an opportunity for the City of Ryde to review Council’s current Social Justice Charter in order to provide a strategic framework for Council’s DIAP. The DIAP was placed on public exhibition from 17 July - 13 August 2017. At the close of the exhibition period, three (3) submissions were received. The submissions regarded the methodology for consultation to be a very positive process. The feedback provided constructive suggestions strengthening actions already outlined across the four domains within the plan. The details of the submissions are outlined within the body of this report.

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Page 1: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 6

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021

Report prepared by: Senior Coordinator Social Development and Capacity Building File No.: GRP/09/5/3/7 - BP17/853

REPORT SUMMARY In 2014 the Disability Services Act 1993 was replaced by the NSW Disability Inclusion Act 2014 (DIA).

Under the new Act, Local Government Authorities are required to undertake Disability Inclusion Action planning (DIAP). In order to strengthen a robust service sector and to achieve the maximum benefits to the community, The City of Ryde joined Hunters Hill and Lane Cove Council’s in the development of a DIAP by taking a strategic regional approach. The Draft Plan is flexible in its approach as it contains specific actions to cater to the needs of Ryde’s local demography. In December 2016 Elton Consulting was jointly engaged by the three Councils to undertake the preparation of the DIAP. Following an extensive consultation period during March 2017-May 2017, the draft DIAP was prepared with actions and strategies addressing the four key areas:

Developing positive community attitudes and behaviours

Creating liveable communities

Supporting access to meaningful employment

Improving access to services through better systems and processes

The City of Ryde submitted its proposed DIAP to the Office of the Local Government (OLG) and Disability Council of NSW as a Draft in Confidence document on 30 June 2017. This was done to ensure that Council met the specified deadline. The development of the DIAP, also offered an opportunity for the City of Ryde to review Council’s current Social Justice Charter in order to provide a strategic framework for Council’s DIAP. The DIAP was placed on public exhibition from 17 July - 13 August 2017. At the close of the exhibition period, three (3) submissions were received. The submissions regarded the methodology for consultation to be a very positive process. The feedback provided constructive suggestions strengthening actions already outlined across the four domains within the plan. The details of the submissions are outlined within the body of this report.

Page 2: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 7

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

RECOMMENDATION: (a) That Council endorse the adoption of the Disability Inclusion Action Plan 2017-

2021 for the effective coordination and delivery of programs and services to facilitate disability inclusion across the City of Ryde.

(b) That Council write to the members of the community who wrote submissions

and participated in the process, advising them of Council’s decision and thanking them for their contribution.

ATTACHMENTS 1 Draft Disabilty Inclusion Action Plan (DIAP) Report Prepared By: Gunjan Tripathi Senior Coordinator Social Development and Capacity Building Report Approved By: Angela Jones-Blayney Acting Director - Customer and Community Services

Page 3: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 8

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

Discussion The draft Disability Inclusion Action Plan (DIAP) 2017-2021 (ATTACHMENT 1) is an opportunity for Council to play a leading role in changing community attitudes, creating liveable communities, facilitating employment and economic opportunities while improving access to services through better systems and processes for people with disability. In December 2016, Elton Consulting was jointly engaged by Ryde, Hunters Hill and Lane Cove Councils to undertake the preparation of the DIAP. Legislative Requirements In 2014 the Disability Services Act 1993 was replaced by the NSW Disability Inclusion Act 2014 (DIA).

Under the new Act, Local Government Authorities are required to undertake Disability Inclusion Action planning or DIAP. The timeframe required NSW Councils to prepare a disability inclusion action plan or planning process (DIAP) was stipulated to be 1 July 2017 (S12 of DIA 2014). The DIA clearly stipulated that consultations with people with disability must be undertaken and documented as part of the action planning process (S12 of DIA 2014) and the action plans must be submitted to the Disability Council of NSW (S12 of DIA 2014). The outcome of the consultation process was inclusive of the four domains of the plan, as follows:

Developing positive community attitudes and behaviours Creating liveable communities Supporting access to meaningful employment Improving access to services through better systems and processes

Policy Context NSW is currently undergoing a period of major reform in the disability sector. There is an on-going commitment for improving inclusion for people with disability. The plan facilitates NSW Government’s commitment to identifying and breaking down the barriers which prevent those with disability from enjoying the same opportunities and choices as everyone else. It aligns with the Australian National Disability Strategy and obligations under the United Nations Convention on the Rights of Persons with Disabilities.

In Australia 1 in 5 people live with disability. Overall, 19% of men, and 18% of women have disability.

Page 4: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 9

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

The figures below shows the social and physical impact of disability in Australia, particularly the need for specialist services, age specific care and social stigma attached to young people who are living with disability.

Source: ABS 2015 Survey of Disability, Ageing and Carers

Within Ryde, 4% of people identify as having a disability but the impact of disability is likely to be closer to the national average of 20% if we factor in carers/ family members who provide supportive care. This demonstrates that the impact of disability is much higher across the community. Of the three local government areas The City of Ryde has a high culturally and linguistically diverse (CALD) population (and a high proportion of people speaking a language other than English as their first language). Language can present an additional barrier for people with disability seeking services in the area, and can increase the risk of social isolation. The City of Ryde 2025 Community Strategic Plan The DIAP is well aligned with the City of Ryde’s 2025 Community Strategic Plan and its objective of Creating a City of Wellbeing. The Plan specifically addresses the following goals: Goal two: all residents feel supported and cared for in their community through the

provision of ample services and facilities. Goal three: residents feel secure and included in an environment where they can

connect socially and are supported by their neighbours. Review of Social Justice Charter Social Justice is the recognition of the rights of all people to take an equal place and have an equal opportunity to participate in our society. It is underpinned in Australia by our adoption of the Universal Declaration of Human Rights. As local government, we can strengthen social justice through supporting people to be active in their community, promoting tolerance and embracing our diversity. Local Government facilitates working in partnership with our community and all tiers of government to support a just society. City of Ryde understands the importance for our community to challenge discrimination and to create a community that gives everybody a fair go.

Page 5: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 10

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

City of Ryde’s Social Justice Charter was first written in 2008 and the DIAP provided us an opportunity to refresh Council’s commitment for social justice by embedding the Charter within one document. The Social Justice Charter provides a framework to support and progress the actions within the DIAP. The revised Charter focuses on high level objectives of building an inclusive and fair community with the following aim and vision statements: Aim To respect and recognise the human rights of all who live, work and play in our community by reducing disadvantage, strengthening well-being and making sure no one is left out socially or economically. Vision Under the Charter we strive to meet our vision as a diverse, inclusive community that creates opportunity for all ages, abilities and backgrounds. We achieve this through delivering social inclusion, economic resilience, environmental health and cultural vitality. Principles The guiding principles of the social justice charter outline Council’s leadership role in promoting human rights, social equity and anti-discrimination ideals, specifically:

• Recognition of Indigenous Australians • Cultural diversity • Equity • Community participation and • Social inclusion

Regional Approach in Developing the DIAP The City of Ryde joined Hunters Hill and Lane Cove Councils in the development of a DIAP by taking a regional approach in order to strengthen a robust regional service sector and to achieve the maximum benefits to the community. As part of the process of developing the DIAP, people living with a disability and their families were placed at the core of the consultation process and the plan was developed using a bottom up approach. The development of the plan included the engagement of friends, families and people who support those living with disability, the general community, community organisations and service providers. The process also included input from Councillors and Council staff.

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LATE ITEM - Council Report Page 11

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

Feedback was sought on issues that reflected the DIAP’s regional approach, as well as local opportunities and the barriers to improving inclusion within the community. Respondents to the consultation process were requested to consider that the DIAP would be implemented by the three Councils and reminded of the importance of raising issues under the control and influence of Council. The consultation process captured all the information provided by the community. The barriers and opportunities identified through the consultation process determined the actions and strategies incorporated into the DIAP. Consultation Process As a component of the development of the joint Disability Inclusion Action Plan (DIAP), the City of Ryde in collaboration with Hunters Hill and Lane Cove Councils, conducted a consultation process during March and May 2017. This consultation process included members of the community, council staff and relevant service providers. Promotional Strategy for Consultation The consultation strategy for the DIAP was designed to be accessible, informative and provide sufficient diversity of methods of contribution to ensure people could provide their feedback in a way which suited their needs. Options for contributing to the DIAP were promoted through:

Existing council networks and email databases

City of Ryde’s public website

Social media

Advertising in local newspapers

Sending out a flyer to every household.

Table 1 Summary of community and staff consultation activities

Methodology Responses

An online and paper survey which incorporated multiple choice and open-ended questions was made available to the community to respond to.

269 responses received across the three council areas.

A joint regional workshop for local service providers to discuss opportunities for and barriers to inclusion.

40 attendees from 31organisations

An online and paper survey which incorporated multiple choice and open-ended questions was made available to Council staff.

Total : 184 respondents • Hunter’s Hill 14 staff • Lane Cove 51 staff • Ryde 119 staff

Page 7: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 12

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

Methodology Responses

Staff workshops at each of the three Councils in April 2017

• Hunters Hill 14 staff • Lane Cove 25 staff • Ryde 28 staff

Meeting -in a-box sessions: Materials were produced to allow for organisations or groups to run their own mini consultation sessions. These were undertaken by Council staff and a number of community groups.

144 participants across 14 sessions • 8 in Ryde with a total of 75 staff participants • 6 in Lane Cove Direct and individual

One-on-one conversations and feedback directly via email.

2 face-to-face meetings with individuals and 6 email responses

Updates to relevant Council Committees A workshop was held with the Access Committee of Council to seek their inputs on the plan.

Public Exhibition The plan was placed on public exhibition during 17 July -13 August 2017. During this period the DIAP was exhibited through the following channels:

Online on Council’s Have Your Say page

Hard copy versions available at all Council libraries and Top Ryde Customer Services desk

Email notification sent to a database of 159 individuals and organisational representatives who participated in the initial consultations

Information dissemination via helpdesk to the Councillors to seek their feedback

The community were also informed and invited to provide feedback via a media release and the Mayoral Column.

Summary of Submissions In total 3 responses were received at the end of public exhibition process. The submissions highlighted the positive nature of consultation process and provided constructive feedback to facilitate actions already outlined within the DIAP. “Ryde Council is to be commended on the proactive nature of both the consultation on the disability inclusion plan and its efforts to establish a truly inclusive community.” Deb Maio – Coordinator Citizen Advocacy Program at Side by Side Advocacy

Page 8: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 13

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

Submission Response

Accessibility of Council website information for people living with Intellectual disability

Agreed – Council is currently exploring ways to provide easy read options for people with disability and will be working with Hunters Hill and Lane Cove Councils to create an App with mobility maps. Reference Draft DIAP: Focus Area 4 action point 1f , 1i, 1j

Wheel Chair First policy Noted – Reference Draft DIAP: Focus Area 2 action point 3a, 3i, 4d,4e

Meeting request to outline the “Hire Up” Program, an online platform for people with disability to connect with support workers, who not only meet their needs but share their interests.

Agreed – a meeting with the resident will be scheduled to assess the Hire Up program to see how it can be facilitated/promoted in the Ryde community.

Financial Implications Implementation plan for DIAP is aligned with the regional strategies, and is set out in pages 23-36 of the document. While actions listed in the DIAP are not designed to be prescriptive – they are flexible to change as technologies and ideas about best practice develop. The actions are structured in a way that they are accountable by responsible officers or directorates within the Council, have time-frames attached to achieve the outcomes and outline potential stakeholders and partners who will help in achieving the outcomes. The action plan sets out actions items under the four key focus areas of the plan and prioritises each action relative to the timing of its implementation being Long, Medium and Short Term and Needs Basis. Specifically: Long term: scheduled to be achieved in up to four years Medium term: scheduled to be achieved in two to three years Short term: scheduled to be achieved within the next twelve months A number of actions outlined in the DIAP align with a range of base budget projects. The focus of the DIAP will be on the actions that can be achieved within the first twelve months to create momentum and impact in the community. Some projects may require additional funding through State and Federal grants, section 94, Voluntary Planning Agreements, and partnerships with other Councils. Decisions on setting the priorities within the plan will be determined by allocation of funding under Council’s Four Year Delivery Plan. Any future spending will need to be approved by Council through future delivery plans of Council.

Page 9: 12 DISABILITY INCLUSION ACTION PLAN (DIAP): 2017-2021 ... · LATE ITEM - Council Report Page 8 ITEM 12 (continued) Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August

LATE ITEM - Council Report Page 14

ITEM 12 (continued)

Agenda of the Council Meeting No. 7/17, dated Tuesday, 22 August 2017.

Options for consideration:

Option 1 That Council endorses the draft Disability Inclusion Action Plan (DIAP) 2016-2021. This is the recommended option as it reflects the outcomes of the consultation with the community, disability service sector and agencies and provides a framework for Disability Inclusion that meets community needs and expectations. Option 2 That Council resolves not to endorse the draft Disability Inclusion Action Plan (DIAP) 2016-2021. This is not recommended as there is a demonstrated need and clear community support for a strategy to provide a framework for Disability Inclusion. Conclusion The DIAP provides a framework for Disability Inclusion within the City of Ryde. It creates an opportunity for planning and development of strategies and actions to facilitate positive outcomes for people living with disability and their families and carers. The action plan outlines practical and strategic projects with a regional approach to ensure the variety of options and opportunities offered by the service sector can be accessed by the broader community.

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