12 angry men summary key points/events that stood out
TRANSCRIPT
12 Angry Men
Summary Key points/events that stood out
Persuasion
Moving people to a position they do not currently hold– Why is effective persuasion important to your career
and day-to-day work life? Org’s are less hierarchical People are more inclined to ask “Why?”
How NOT to Persuade
Strongly state your position first– Upfront, hard sell
Why doesn’t this work?– Give others something to argue against– Others think about how your position is “wrong”
instead of listening to the arguments that follow
Attributes of effective persuaders
Open-minded– Listen to others concerns– Prepared to adjust viewpoints & incorporate others
ideas– As a result, others
Trust the persuader & will listen Don’t fear being manipulated Others more likely to “buy in” when they feel they are part
of/included in the process
Process of Persuasion
Learning & negotiating process leading colleagues to a shared solution– Dialogue & learn others opinions, concerns
Establish relationship credibility: – Honest & steady (not known for mood swings)– Trustworthy, share credit for ideas
Why does the above help persuade others?