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    Entrepreneurship

    Siva Rangaswamy

    Nov 2011

    1Copyright 2011, Siva Rangaswamy

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    Recap

    2Copyright 2011, Siva Rangaswamy

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    The IPL Factor ! Idea

    Idea to Product roadmap Product to Market roadmap

    Market to Growth/Sustainability roadmap

    Competition Profile

    People Complementary Competence/Skills Enthusiasm & Cultural Fit

    Hard-work & Integrity

    Launchpad First Customer(s)

    Funding

    Market Visibility3Copyright 2011, Siva Rangaswamy

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    Business Plan Preparation

    1. Mission Statement

    2. The Team

    3. Market Summary

    4. Opportunities

    5. Business Concept6. Competition

    7. Goals & Objectives

    8. Financial Plan

    9. Resource Requirements10. Risks & Rewards

    11. Key Issues4Copyright 2011, Siva Rangaswamy

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    EBITDA

    Minus

    Earnings / Net Profit / PAT / Net Income / Bottom Line

    Minus

    Use of FundsFixed Assets Working Capital

    Facilities / Equipment Products / Services

    PBIT / Operating Profit

    Minus

    Business Financial Model

    5

    Source of Funds

    Share Capital Loan Capital Retained Profits( or Reserves)

    Gross Margin/Gross Profit

    Minus

    Operating Expenses

    SalesProduct/Service Costs

    Interest

    DepreciationDepreciation

    Tax

    Minus

    Dividend Retained ProfitsCopyright 2011, Siva Rangaswamy

    Shareholder Equity ?

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    Balance Sheet

    6Copyright 2011, Siva Rangaswamy

    Balance Sheet as of 31st March, 2011 (all figures in Lakhs)

    (USES OF FUNDS)Fixed AssetsLand & Buildings 230Plant & Equipment 170

    Vehicles 70 470

    Current Assets

    Stock 320Debtors 190Cash 10 520

    Current LiabilitiesLess: Creditors 290 290

    Working Capital 230

    Net Assets Employed 700

    (SOURCES OF FUNDS)Issued Share Capital30,00,000 * 10 Rs. Share 300

    Reserves

    Retained Profits 200

    Shareholder Funds 500

    Loan Capital 200

    Net Capital Employed 700

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    Business Performance Ratios

    7Copyright 2011, Siva Rangaswamy

    Gross Profit

    = Gross Profit / Sales

    Operating Profit

    = PBIT / Sales

    Net Profit / Earnings / Bottom Line

    = PAT / Sales

    EPS

    = PAT / No. of Shares

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    Current Ratio

    = Curr. Assets / Curr. Liab.

    = (Stock + Cash + Debtors + S.T.Investments) / Curr. Liab.

    Quick Ratio (or Acid Test Ratio)

    = (Cash + Debtors + S.T.Investments) / Curr. Liab.

    Liquidity Ratios

    8Copyright 2011, Siva Rangaswamy

    S.T. = Short Term = Less than 1 year

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    Exercise Work(Back of Envelope Plan / Elevator Pitch)

    Form groups (2 minimum)

    Select & Discuss a Business Concept (15 minutes)

    Scribble your Business Plan Presentation (in 2 pages max, free style)

    Present to whole class, (each group member to have a presentation roleideally)

    9Copyright 2011, Siva Rangaswamy

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    Funding

    10Copyright 2011, Siva Rangaswamy

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    Debt v/s Equity Considerations ?

    11Copyright 2011, Siva Rangaswamy

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    12Copyright 2011, Siva Rangaswamy

    Debt v/s Equity Funding ??

    All Equity 50% Debt

    50% Equity

    PBIT -5.0 -5.0

    Interest 0 -1.0

    PBT -5.0 -6.0

    Tax 0 0

    PAT -5.0 -6.0

    No. of Shares 20 10

    EPS -0.25 -0.6

    Year 1

    All Equity 50% Debt50% Equity

    10.0 10.0

    0 -1.0

    10.0 9.0

    2.0 1.8

    8.0 7.2

    20 10

    0.4 0.72

    Year 3

    Initial stages, when PBIT negative, Equity preferable.. As more profits, Debt preferable

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    Sources of Finance

    13Copyright 2011, Siva Rangaswamy

    Sources of Finance

    Equity Debt

    Internally

    generated

    Issue of

    Shares

    Long Term(Eg.Debentures,

    Bonds,)

    Medium Term(Eg. Banks, Lease)

    Short Term(Eg. Trade Credit)

    Sources of Long Term Finance Sources of Short/Medium Term Finance

    Short Term -> Upto 1 Year , Medium Term -> 1 to 10 yrs, Long Term -> 10 Years

    Angels

    & VCs

    (Bootstrap)

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    Debt v/s Equity Funding ??(When do you go for each ?)

    14Copyright 2011, Siva Rangaswamy

    Debt Preferred When

    Existing Gearing Ratio low Track Record of Performance Strong Cash Flow forecast

    Lower interest rates Quality Assets as Security for LoansGrowth / Maturity Phase Retain control on business Avoid EPS dilution Tax shields from interest payments

    Equity Preferred When

    Existing Gearing Ratio high Start-up Biz with no record Initial losses & C/F deficit forecast

    Rising Interest rates Mostly intangible assets Biz risk is high Wish to avoid restrictive clauses Strong appetite in market

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    Debt Funding Entitys Outlook

    Other sources of funding ? Are they in place ?

    Sufficient cash generated for payments of Interest / Principal ?

    Any physical assets or other forms of collateral/security ?

    Debt to Equity Ratio in your Financial Statements

    15Copyright 2011, Siva Rangaswamy

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    Equity Funding Entitys Outlook

    How funds will be used ?

    Business Proposition (Idea -> Product -> Market)

    Competitive advantage of biz in marketplace over long term ?

    Experience and Capability of the Management Team

    Is the plan fully funded or additional equity needs in future ?

    Return on Equity ?

    Growth Prospects => Potential for capital appreciation /dividend stream

    Return on previous Equity injections, if any

    Exit Strategies/Plans

    16Copyright 2011, Siva Rangaswamy

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    Business Planning

    17Copyright 2011, Siva Rangaswamy

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    Why a Detailed Business Plan ?

    Securing Finance

    Operational Management & Budgeting

    Resolving Conflicts, Building Consensus amongst Promoters

    Communicate a common Vision, Mission and Goals

    18Copyright 2011, Siva Rangaswamy

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    The Business Planning Process

    19Copyright 2011, Siva Rangaswamy

    STRATEGIC PLANNING

    Vision, Mission & Objectives

    Environmental Analysis

    Industry & Competition Analysis

    Product & Portfolio Analysis

    SWOT Analysis

    Generation of Strategic Options

    Market Analysis

    Market Forecasts

    Operational PlanBusiness Modeling

    Evaluate Funding Issues Risk Analysis

    Approved Business Plan

    Implement Business Plan

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    Strategic Planning

    20Copyright 2011, Siva Rangaswamy

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    Environmental Analysis

    Speed of Environmental Change

    Stable strategy can be developed in advance

    Dynamic

    Turbulent strategy evolved as events unfold & uncertainty reduces

    PEST Analysis

    Political (Tax policies, Govt Spending, Trade Regulations, Corruption Levels)

    Economic (Employment Levels, Inflation, Interest Rates, Stock Markets,

    Credit Availability, Oil & Commodity prices)

    Social (Population, Age, Rural/Urban Migration, Cultural shifts)

    Technological (R&D investments, Production methods, New tech adoption

    rates)

    21Copyright 2011, Siva Rangaswamy

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    Position v/s Leverage v/s Opportunities

    22Copyright 2011, Siva Rangaswamy

    POSITION LEVERAGE OPPORTUNITIES

    Logic Establish Position Leverage Resources Pursue Opportunities

    Steps Identify attractive marketLocate a defensible position

    Fortify and Defend

    Establish a Vision

    Build Resources

    Leverage across Markets

    Jump into Confusion

    Keep Moving

    Seize Opportunities

    Execute & Finish Well

    Answer to ? Where should we be ? What should we be ? How do we proceed ?

    Advantage /

    USP

    Unique & Valuable Market

    Position

    Unique & Valuable

    Inimitable Resources

    Key processes and unique

    simple rules

    Best suited to Well Structured Slowly ChangingMarkets

    Well Structured Moderately

    Changing Markets

    Rapidly Changing, Ambiguous

    Markets

    Risk Altering Position whenconditions change

    Slow to build new resources

    as conditions change

    Tentativeness in executing

    Opportunities

    Duration of

    Advantage

    Sustained Sustained Unpredictable

    Performance

    Goal

    Profitability Long-Term Dominance Growth

    Retailing in India ? Indian IT / BPO ? Consumer Electronics ?

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    Entrepreneurial v/s Strategic

    23Copyright 2011, Siva Rangaswamy

    Entrepreneurial

    Actions

    StrategicActions

    InnovationInternationalizationOrganizational Learning

    Top Management TeamsGrowth

    GROWTH

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    Innovation v/s Risk Matrix

    24Copyright 2011, Siva Rangaswamy

    High Innovation & High Risk

    Reduce risk by lowering

    investment & operational Costs

    Maintain innovation

    Outsource high investment ops.

    Joint venture options

    Low Innovation & High Risk

    Increase innovation

    Develop competitive advantage

    Minimize investment

    Reduce financing costs

    Franchise option Abandon venture ?

    High Innovation & Low Risk

    Move quickly

    Protect innovation

    Lock in investment & operational

    costs via control systems, contracts

    & other measures

    Low Innovation & Low Risk

    Defend present position

    Accept limited payback

    Accept limited growth potential

    Low Risk High Risk

    LowInnovation

    HighInnovation

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    Business Plan Preparation

    1. Mission Statement

    2. The Team

    3. Market Summary

    4. Opportunities

    5. Business Concept

    6. Competition

    7. Goals & Objectives

    8. Financial Plan

    9. Resource Requirements10. Risks & Rewards

    11. Key Issues25Copyright 2011, Siva Rangaswamy

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    Vision, Mission & Objectives

    VISION Sets out the purpose (what business of the organization), and

    Direction of the business (where it is trying to go)

    MISSION

    What needs to be done to translate vision into reality

    OBJECTIVES

    Specific and quantified targets to measure success of strategy and

    business plan

    Should be S.M.A.R.T., i.e.,

    Specific, Measurable, Achievable, Relevant, Time-Bound

    26Copyright 2011, Siva Rangaswamy

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    27Copyright 2011, Siva Rangaswamy

    Business Plan Format(PPT)

    Financial Statements(EXCEL)

    Templates For Business Planning

    Business Plan Format(DOC)

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    Typical Lifecycle of a Venture

    29

    Copyright 2011, Siva Rangaswamy

    New Venture

    Development

    Business Led Technology Led

    Start-up

    ActivitiesVenture

    Growth

    Business

    Stabilization

    Innovation or

    Decline

    Revenues,

    Profitability,

    Productivity

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    Most Challenging Transition

    Amongst the different transitions that are possible, probably themost difficult to achieve and also perhaps the most important

    for organizational development is that of moving from a one-

    person entrepreneurially managed firm to one run by a

    functionally organized, professional management team.

    - Hofer/Charan

    30Copyright 2011, Siva Rangaswamy

    Reasons include

    -Highly centralized decision making

    -Overdependence on one or two individuals

    -Inadequate repertoire of managerial skills & training

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    Managerial v/s Entrepreneurial

    31Copyright 2011, Siva Rangaswamy

    Managerial Mindset Entrepreneurial MindsetDecision Making

    Assumptions

    Past is best indicator of Future.

    Most decisions can be quantified.

    New idea or New insight from

    a unique experience likely to

    provide emerging trends

    Values Quantitative Analysis based.

    Critical decisions will need rigorous

    analysis.

    Driven more by real-world

    experiences and insights

    Beliefs Law of Large Numbers. Chaos &uncertainty can be resolved by

    analyzing right data.

    Law of small numbers. Singleor several isolated incidents

    quickly become pivotal inputs

    Approach to Problems Problems represent unfortunate

    turn of events that threaten

    financial projections.

    Problems represent an

    opportunity to detect

    emerging changes & possibly

    new biz opportunities.

    So what is ideally required in terms of above 2 business philosophies ?

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    What does it take to make this transition ?

    1. Major modifications in Entrepreneur behaviour2. Day-to-Day decision making procedures must be changed.

    Expanded participation and formal techniques/procedures.

    3. Key operating tasks must be institutionalized. i.e. new people

    to supplement/replace existing indispensable individuals

    4. Mid-Level management to be developed.1. Specialists to learn to become functional managers.

    2. Functional managers to learn to become General Managers.

    5. Company strategy to be modified, if reqd, to achieve growth

    6. Org.structure, Mgmt. Systems and Procedures to be slowly

    modified to fit new strategy and new managers

    7. Professional board of directors

    Source: Hofer/Charan32Copyright 2011, Siva Rangaswamy

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    Using a Balanced Scorecard for

    Organizational Transformation

    3333Copyright 2011, Siva Rangaswamy

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    Balanced Scorecard

    34

    1 in 10 organizations executetheir strategies successfully

    72% of CEOs believe thatexecuting their chosenstrategy is more difficult thandeveloping a good strategy

    34Copyright 2011, Siva Rangaswamy

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    Strategy v/s Execution Challenge

    35

    StrategicStrategic

    SuccessSuccess

    At RiskDoomed FromDoomed From

    The StartThe Start

    Missed

    Opportunity

    Strategy

    Formulation

    Flawed Sound

    Flawed

    Sound

    Strategic success requires going beyond successful strategyformulation to successful strategy execution

    Strategy Execution

    1

    35Copyright 2011, Siva Rangaswamy

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    Strategy Execution ChallengeThere are generally accepted tools to manage finances, customers,

    processes, and people. But what about strategy?

    The Balanced Scorecard is the vehicle that fills the

    Strategy Management Gap

    Financial Management Tools

    EVA

    Balance Sheets

    Income Statements

    Shareholder Value Analysis

    Customer Management Tools

    Customer Satisfaction Measurement

    Customer Relationship Management

    Segmentation Analysis

    One-to-One Marketing

    Process Management Tools

    Six Sigma

    Supply Chain Integration

    Cycle Time Reduction

    TQM

    People Management Tools

    Core Competencies

    Knowledge Management

    Pay for Performance

    HRIS

    Strategy Management Tools

    ?

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    STRATEGY:They made strategy the centralorganization agenda

    FOCUSED:They created incredible focus on the

    strategy

    ORGANIZATION:They mobilized their employees to actin fundamentally different ways,guided by the strategy

    The Balanced Scorecard Is a Performance Management

    Program That Puts Strategy at the Center of the Process

    Strategy-Focused Organizations

    STRATEGY

    37Copyright 2011, Siva Rangaswamy

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    Strategic Theme:Operating Efficiency

    ProfitabilityFinancial

    Learning

    Morecustomers

    Ground crewalignment

    Lowestprices

    Fewer planes

    Flight

    Is on time

    Customer

    Internal

    Fast groundturnaround

    BSC Airlines Industry Example

    What will drive operating efficiency? More customers on fewer planes

    How will we do that?

    Attract targeted customer segments who valueprice and on time arrivals

    What must the internal focus be? Fast turnaround

    Will our people do that?

    Educate and compensate ground crewregarding how they contribute to the firms

    success Employee stockholder program

    38Copyright 2011, Siva Rangaswamy

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    Objectives

    Fast groundturnaround

    Statement of

    whatstrategy

    mustachieve and

    whatscritical to its

    success

    Target

    30 Minutes 90%

    The level ofperformance

    or rate ofimprovement

    needed

    Strategic Theme:

    Operating Efficiency

    ProfitabilityFinancial

    Learning

    More

    customers

    Ground crewalignment

    Lowestprices

    Fewer planes

    Customer

    Internal

    Fast groundturnaround

    Diagram of the cause and effect

    relationships between strategicobjectives (Strategy Map)

    FlightIs on time

    Cycle timeoptimization

    Key actionprogramsrequired to

    achieveobjectives

    InitiativeMeasurement

    On Ground Time On-Time

    Departure

    How successin achievingthe strategy

    will bemeasured and

    tracked

    BSC Airlines Industry Example

    39Copyright 2011, Siva Rangaswamy

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    Growth Challenges

    40Copyright 2011, Siva Rangaswamy

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    Major Challenges of Growth

    People

    Process

    Brand

    Customer

    Money (Financial)

    41Copyright 2011, Siva Rangaswamy

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    Managing People Challenges

    42Copyright 2011, Siva Rangaswamy

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    People Challenges in a Startup

    Starry eyed people from large corporates with a romanticized

    view of making things happen. How do you deal ?

    Good folks who want to live the Startup life without wantingto start one themselves. How do you deal ?

    43Copyright 2011, Siva Rangaswamy

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    People Challenges in Growth

    Attract & Retain Talent Identify Critical Positions

    Fractal Leadership !!! Southwest Airlines

    Indian example ?

    Company Focus in Initial v/s Later Years

    Initial - Product Development, Delivery and Sales

    Quality, HR, Finance dictating growth in later years

    Think like a big company right from the start

    44Copyright 2011, Siva Rangaswamy

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    Performance Management Systems

    System that everybody understands

    Regularly communicates with People

    Review of its efficacy, via external survey of your employees

    Focus on leadership development

    Support network for your leaders

    45Copyright 2011, Siva Rangaswamy

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    Process v/s Freedom ?

    46Copyright 2011, Siva Rangaswamy

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    Why Process when Growing ?

    Growth means

    New Ideas

    New Products / Services

    New People

    New Channels / Markets

    New Systems & Procedures

    ALL GROWTH IS INHERENTLY DESTRUCTIVE !!!

    Centripetal v/s Centrifugal

    47Copyright 2011, Siva Rangaswamy

    P/E ratio in Growth - Process to Empathy Ratio

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    Customer Centricity

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    Are all customers good ?

    IF A man is known by the company he keeps

    .. What is a Company Known by ?

    Which kind of customers to avoid then ?

    4 suggested characteristics of a potential customer Techno-Managerial ability

    Trust

    Sense of Equality

    Commercial Win-Win Survivability of the contract long after exit of people who decided/signed that !!!

    Good Sellers find Good Buyers. Cycle of Sustainable Growth !

    49Copyright 2011, Siva Rangaswamy

    Source : High Performance Entrepreneur, Subroto Bagchi

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    Things can still go wrong. !!!

    Reasons why many start-ups fail ?

    50Copyright 2011, Siva Rangaswamy

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    Reasons why Start-ups Fail ?

    Difference amongst founders

    Unresolved role-clarity and ownership patterns

    Underfunding / Poor Funding leading to Cash Flow challenges

    Deadly embrace (with a specific technology, offering, market or a customer)

    Cannot let it go !!

    Poor Corporate Governance

    Too Big Too Soon !! (examples ?)

    Wrong choice of investing partners (VCs, M&As etc)

    Stress

    (Source: High Performance Entrepreneur, Subroto Bagchi)

    51Copyright 2011, Siva Rangaswamy

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    A Really Valuable Company ?

    52Copyright 2011, Siva Rangaswamy

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    Intrinsic (Real) value of a Company ?

    Human Capital

    Intellectual Capital

    Customer Capital

    The three are highly inter-dependant and enrich each other

    53Copyright 2011, Siva Rangaswamy

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    The Indian Ecosystem for

    Entrepreneurial Initiatives

    54Copyright 2011, Siva Rangaswamy

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    Networking Ecosystem in India

    Pune Open Coffee Club (POCC)

    TiE, Pune Chapter

    Nasscom EMERGE

    Proto.in

    LinkedIn Groups

    55Copyright 2011, Siva Rangaswamy

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    Tejas Networks Case

    56Copyright 2011, Siva Rangaswamy

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    Thank You

    [email protected]

    98505 50568

    57Copyright 2011, Siva Rangaswamy