11 may 2021 - iaa

11 May 2021

This workshop is not recorded

Please submit all questions using the chat function so that we can collate them and provide answers to all participants.

IntroductionsSean Patrick – GM Oceanic ServicesDeclan Mangan – Operations Manager Shannon ATCConall O'Muirgheasa - Station Manager ShannonPeter Silke - Air Traffic Controller - ShannonDarren Pollard – Operations Manager Dublin ATCRay Whitsell – Head of Operations North Atlantic CommsCathal Mac Criostail – Manager Airspace & NavigationBrian Flynn – Network ManagementDave Usher – Head of Customer Relations

Background• Significantly less traffic due COVID-19

• Controllers working fewer flights

• Reduced activity across the Industry

• Optimistic that traffic will bounce back

• Recovery towards normal must be safe

Goals for Today

• To share information with you on our operations as we prepare for return to growth

• To understand your operational issues and any changes to SOPs due to reduced flying hours

• Ensure we all have sufficient understanding to ensure a safe return to “Normal Ops”

Agenda• Aireon ALERT

• Preparation for Return to Normal Operations

• Changes at Irish Airports & in Irish Airspace

• What can we do to assist your operation as you begin to increase capacity?

• Environmental Challenges

Aireon ALERT

Sean Patrick – GM Oceanic Services

Preparation for Return to Normal Ops

COVID – 19 Response• We recognised potential to close Operations

• Contingency plan implemented

• Emergency rosters introduced

• Teams separated to avoid cross contamination

• Enhanced sanitation rules introduced

• Building Occupancy kept to a minimum

COVID – 19 Response

• 7 positive cases cross our operational units

• Other staff removed as close contacts

• H24 Operations continued

• ANSP committed to H24 service provision

Staffing• Cost containment measures implemented

• Recruitment programme stopped

• Two student controller programmes terminated

• Some early retirements – not replaced

• All staff have taken a pay cut

• We have to strike the balance between cost and having sufficient capacity when traffic returns

Refresher Training• Remaining staff working quieter & less

complex traffic

• Simulators used to maintain skills

• Ongoing reviews of safety issues around a traffic increase.

• Timing of training is critical

• SAFETY FIRST

Safety Actions• ATCO R/T reviews regularly carried out

• Aligned with neighbouring ANSPs on common safety goals

• Workshops with local Airlines and GA community

• Keen to understand the issues from the Airline side

• Pilot/ATCO workshops planned

• Let us know if you would like to participate

Questions & Comments

Please use Chat Function

Changes at Irish Airports

New Dublin Tower• Built to facilitate parallel runway operations

• Opening impacted by COVID-19

• Planned to be operational end Q2 2021

• New Equipment for enhanced efficiency• Frequentis Communication System• Integrated ATS (E-Strip and ASMGCS)

• Enhanced sightlines across the airfield

• No New Procedures

Cork Airport

• Cork Airport will close to facilitate runway refurbishment works.

• The Airport plans to close the runway from 12 Sep 2021 to 22 Nov 2021

Changes in Irish Airspace

• PBN Transition & Implementation Plan for Ireland

• ICAO Global Air Navigation Plan(GANP)

• EU SES ATM Masterplan

Airspace & Navigation

• NAVSPEC for Dublin, Cork and Shannon CTRs

• Removal of certain legacy/ obsolete NAVAIDs

• GNSS/GBAS/SBAS

• Better use of Airspace



• Challenge: Multiple Deliverables to support varying drivers

• Environmental benefits come from good airspace design

• Prioritising projects necessary in consultation with IAA SRD(PANS-Ops and Airspace)

We will ensure airspace design is supportive of the Environmental agenda including:

• Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA)

• CEM: Collaborative Environmental Management

• ECAC DOC 029: Noise Contours


Airspace Changes• Introduction of new points on UK boundary

BOFUM / ENDEQ

• This is for traffic into UK airspace

• Relaxing of level capping with neighbouring ANSP’s

• Change of oceanic interface procedures for No OTS day

Miscellaneous

• CEROC En-Route Contingency Centre

• Project plan for introduction of ADS-B

• Increase in the number of test/validation flights

Military Activity

• Increase in Due Regard flights on the High Seas

• Observed by all ANSPs on or interfacing the NAT

• Discussions being held with Military to share info on operations.

AIC• A• AIC 002/21 announced a review of Irish Airspace• Over 200 comments received.• Online virtual consultation completed• An opportunity to make changes for Airspace

Users• CCO/CDO• Shorten STARS for airports• Look at how we can make things cleaner and

greener for our customers

North Atlantic Communications

(NAC)

ShanwickOceanic

NAC Traffic Levels

NAC Risks & Mitigations• HAZID completed with reference to Traffic

levels and associated remedial requirements in July 2020.

• Refresher training syllabus modified in conjunction with Regulator to reflect HAZID

• Refresher training completed by all Ops Staff during 2020

• 2021 Refresher training scheduled and certified by Regulator

NAC Simulator training• Military e.g. Due Regard/MARSA/Mid-Air

Refuelling/Blocking Flight levels• Neg 8.33 MHz spacing/Abeam Reports/Relay Omni &

Hilda• South East Corner (T9/T290/T213/Flights calling on

128.360MHz incl. Emergencies)• Oceanic Clearance requests and deliveries/Addressing • Weather Reports/Transfer of Communications/FR• TCAS/Diversions/MAYDAY/Severe Turbulence/Low

Fuel Temperature

Network Issues

Network

What can we do to assist your operation as you begin to increase capacity?

How can we help?

• We understand that many of our Customers have seen changes in Ops personnel. Can we be of assistance?

• We can help with airspace availability / flight planning for Currency Maintenance, Test Flights, Check Flights, Training Flights, Re-familiarisation flights etc

Environmental Challenges

Challenges• Sustainability is key to future of the industry

• Stakeholders demanding action

• Combined approach required• Fuel• Technology• Procedures

• Ireland’s RP3 Env. targets unlikely to be met.

• Draft targets set at 2020 actual performance …. traffic at <42% of pre-COVID levels

Joint Initiatives

• We are very happy to work with Customers on environmentally efficient projects

• Opportunities to bring University of Limerick on board as a research partner

• Partner in Airbus fello’fly project

Customer’s Operational

Expectations / Experiences

Tell us:

Please use the Chat function to tell us about:

• Your experience of “No OTS” days

• Changes to SOPs due to currency issues

• Differences in how you will operate in Irish Airspace

Wrap Up

Pre-Season Workshops

We intend to hold Customer Operations Workshops twice per year

• Jan/Feb – before the Summer Season

• Sep/Oct – before the Winter Season

Initially on Teams but we look forward to being able to welcome you to one of our facilities in the not too distant future

IAA Restructuring

• Government Policy to separate the ANSP and Regulator

• Vesting day is scheduled for Aug 2021

• Name of ANSP will change but has yet to be confirmed

• Change will be transparent to Customers

• No change to service delivery

En-RouteShannon ACC - Shannon FIR/UIR

Position Direct Phone Mobile Phone E-mailH24 Station Manager + 353 61 366 148 + 353 87 329 6798 [email protected]

North Atlantic HF CommunicationsPosition Direct Phone Mobile Phone E-mail

H24 Station Manager + 353 61 703 809 + 353 87 235 7393 [email protected]

TerminalDublin ACC & Tower

Position Direct Phone Mobile Phone E-mailH24 Station Manager + 353 1 806 7334 + 353 87 978 3134 [email protected]

Shannon TowerPosition Direct Phone E-mail

H24 Operations + 353 61-471868 [email protected] Tower

Position Direct Phone E-mailH24 Operations + 353 21-4316389 [email protected]

Operations Contacts

mailto:[email protected]





Declan Mangan – Operations Manager [email protected]

Darren Pollard – Operations Manager [email protected]

Jonathan Byrne – Manager Cork & Shannon Terminal [email protected]

David Usher – Head of Customer [email protected]

Operations Contacts





Any Final Questions & Comments


We look forward to working with you & your Crews as we all

return towards normal operations

Thank you for your time today.

11 may 2021 - iaa

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