11 golden rules for web analysts 2010 ralf_haberich

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Love Your Web Analytics! - 11 Golden Rules for Web Analysts - October 2010

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Page 1: 11 golden rules for web analysts 2010 ralf_haberich

Love Your Web Analytics!- 11 Golden Rules for Web Analysts -

October 2010

Page 2: 11 golden rules for web analysts 2010 ralf_haberich

LOVE Your

October 2010

Ralf

Hab

eric

h, w

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habe

rich.

de |

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w.w

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naly

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blog

.de1.)

- but always check the tool performance.

W e b A n a l y t i c s

Page 3: 11 golden rules for web analysts 2010 ralf_haberich

2.)Do not get confused by marketing press releases of other vendors – but CHECK the content very precisely. October 2010 Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

Page 4: 11 golden rules for web analysts 2010 ralf_haberich

Dive DEEPER and DEEPER into your solution – but do

not get lost.October 2010 Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

3.)

Page 5: 11 golden rules for web analysts 2010 ralf_haberich

Use your Web Analytics knowledge

in discussion with other departments –

but make sure you talk about facts.October 2010

Ralf

Hab

eric

h, w

ww

.ralf-

habe

rich.

de |

ww

w.w

eb-a

naly

tics-

blog

.de

4.)

Page 6: 11 golden rules for web analysts 2010 ralf_haberich

5.)Visit congresses –

but do not show your BUSINESS CARD if you

do not want to get annoyed by vendor

talks.October 2010

Ralf

Hab

eric

h, w

ww

.ralf-

habe

rich.

de |

ww

w.w

eb-a

naly

tics-

blog

.de

Page 7: 11 golden rules for web analysts 2010 ralf_haberich

6.)Exchange opinion

with users of other companies – but do not compare

PageViews or Duration, talk about

Conversion, Engagement,Mobile Analytics

and insider - views.October 2010

Ralf

Hab

eric

h, w

ww

.ralf-

habe

rich.

de w

ww

.web

-ana

lytic

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Page 8: 11 golden rules for web analysts 2010 ralf_haberich

Manage

to have the attention of your Board about your figures – but be aware of unusual questions.

October 2010 Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

7.)

Page 9: 11 golden rules for web analysts 2010 ralf_haberich

7a.)Use the TURNOVER

INCREASE due to Web Analytics for salary discussion – but do

not get greedy.October 2010 Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

Page 10: 11 golden rules for web analysts 2010 ralf_haberich

8.)

Involve the whole team – and do not get hold back

by limited user account possibilities of your tool.

October 2010Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

Page 11: 11 golden rules for web analysts 2010 ralf_haberich

October 2010 Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

9.)

Page 12: 11 golden rules for web analysts 2010 ralf_haberich

10.)Do not care about Top 10 Rules – use your OWN BRAIN and turn Web Analytics into a powerful and relevant source for Optimisation and Future changes.

October 2010 Ralf Haberich.www.web-analytics-blog.de

Page 13: 11 golden rules for web analysts 2010 ralf_haberich

11.)Do not do reporting – do ANALYSIS. But

know about the insights from

reporting status.October 2010 Ralf Haberich, www.ralf-haberich.de | www.web-analytics-blog.de

Page 14: 11 golden rules for web analysts 2010 ralf_haberich

ralf haberich.*

www.web-analytics-blog.dewww.ralf-haberich.de

*General Manager Germany|Austria|Switzerland, comScoreOctober 2010

Thank you. Follow me on twitter (twitter.com/Haberich)