11-1 computer systems 11-2 business applications of technology 11-3 other technology issues
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C H A P T E R. 11. Business and Technology. 11-1 Computer Systems 11-2 Business Applications of Technology 11-3 Other Technology Issues. 11-1 Computer Systems. Goal 1 Identify the main elements of a computer system. Goal 2 Describe input devices and processing activities. - PowerPoint PPT PresentationTRANSCRIPT
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
11-111-1 Computer Systems
11-211-2 Business Applications of Technology
11-311-3 Other Technology Issues
1111C H A P T E R
Business and TechnologyBusiness and Technology
SLIDE 2© 2012 Cengage Learning. All Rights Reserved.
11-111-1 Computer Computer SystemsSystems
Goal 1 Identify the main elements of a computer system.
Goal 2 Describe input devices and processing activities.
Goal 3 Explain computer storage media and output types.
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
KEY TERMS
● computer system● hardware● software● computer network● central processing unit (CPU)● program● computer language● operating system software● application software
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11ELEMENTS OF A COMPUTER SYSTEM
● Input
● Processing
● Memory and storage
● Output device
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C H A P T E R 11
COMPUTER NETWORKS
● Global computer network (Internet)● For accessing the World Wide Web● For exchanging e-mail
● Local computer network (intranet)● Functions like a typical website● Used to share information within an
organization
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C H A P T E R 11
Checkpoint
● List the four main elements of a computer system.● Input device(s)● Processing unit● Memory and storage● Output device(s)
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C H A P T E R 11
INPUT AND PROCESSING
● Input: getting started
● Processing: making things happen● Word processing● Desktop publishing● Database software● Spreadsheet software● Presentation software
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C H A P T E R 11
Checkpoint
● What are common input devices?● Common input devices include keyboard,
mouse, game controller, joystick, touch-sensitive screen, scanner, voice-activated system, microphone, and camera.
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C H A P T E R 11
MEMORY AND OUTPUT
● Memory and storage● Saving for later
● Output● Obtaining results
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C H A P T E R 11
MEMORY CAPACITY
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C H A P T E R 11
Checkpoint
● How do internal and external memory differ?● Internal memory is inside the computer and
holds a fixed amount of data. External memory is not stored within the computer and it is highly portable.
SLIDE 12© 2012 Cengage Learning. All Rights Reserved.
11-211-2 Business Applications Business Applications of Technologyof Technology
Goal 1 Describe the components of a management information system (MIS).
Goal 2 Identify computer applications in service industries.
Goal 3 Discuss e-commerce activities.
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
KEY TERMS
● management information system (MIS)
● computer-assisted instruction (CAI)
● e-commerce
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11MANAGEMENT INFORMATION SYSTEMS
● A management information system (MIS) is a coordinated system of processing and reporting information in an organization. ● Managers need information to make business
decisions. ● Computer systems and software are essential
parts of MIS.
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C H A P T E R 11
COMPONENTS OF AN MIS
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C H A P T E R 11
DATA SOURCES
● External data sources
● Internal data sources
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C H A P T E R 11
THE MIS IN ACTION
1.1. Identify the information needs of the organization.
2.2. Obtain facts, figures, and other data.3.3. Process, analyze, and organize data in a
useful manner.4.4. Distribute information reports to those
who make decisions.5.5. Update data files as needed.
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
Checkpoint
● What are the four components of a management information system?● The four components are gathering data,
analyzing data, storing data, and reporting results.
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11TECHNOLOGY IN SERVICE INDUSTRIES
● Public service
● Education
● Health care
● Financial services
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
Checkpoint
● What service industries make extensive use of computers?● Service industries that make extensive use of
computers include public service organizations such as government, military, and police agencies; educational institutions such as local school districts, community colleges, and universities; health care facilities, such as hospitals and doctors’ offices; and financial services industries, such as banks and insurance companies.
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C H A P T E R 11
E-COMMERCE
● E-commerce refers to conducting business transactions using the Internet or other technology.
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C H A P T E R 11
TYPES OF E-COMMERCE
● Four types of e-commerce● Business-to-Consumer (B2C)● Business-to-Business (B2B)● Consumer-to-Business (C2B)● Consumer-to-Consumer (C2C)
● E-commerce matrix
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C H A P T E R 11
E-COMMERCE ACTIVITIES
● Providing product information
● Promoting a company
● Selling online
● Conducting market research
● Making payments
● Obtaining parts and supplies
● Tracking shipments
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C H A P T E R 11
GLOBAL E-COMMERCE
● Importing and exporting
● Videoconferencing
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
Checkpoint
● What do the notations B2C and B2B mean?● The notation B2C refers to the Business-to-
Consumer e-commerce model, while B2B means the Business-to-Business e-commerce model.
SLIDE 26© 2012 Cengage Learning. All Rights Reserved.
11-311-3 Other Technology Other Technology IssuesIssues
Goal 1 Explain workplace uses of technology.
Goal 2 Identify home and personal applications of technology.
Goal 3 Discuss social concerns related to technology.
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C H A P T E R 11
KEY TERMS
● robotics
● artificial intelligence (AI)
● expert system
● computer-aided design (CAD)
● telecommuting
● piracy
● computer virus
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C H A P T E R 11
WORKPLACE TECHNOLOGY
● Robotics
● Expert systems
● Computer-aided design (CAD)
● Telecommuting
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C H A P T E R 11
Checkpoint
● How is computer-aided design (CAD) used by businesses?● Businesses use CAD to experiment with
many variations of sizes, shapes, and materials before spending time and money on building prototypes or starting actual production.
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C H A P T E R 11HOME AND PERSONAL TECHNOLOGY
● School and homework
● Home robotics
● Household record keeping
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
Checkpoint
● What types of technology tools are available to students?● Available tools include word processing
software for preparing written assignments, Internet browsers for conducting research, online dictionaries and encyclopedias, and presentation software for creating slide shows.
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C H A P T E R 11SOCIAL CONCERNS OF TECHNOLOGY
● Employment trends
● Health concerns
● Computer crime
● Privacy concerns
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© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e
C H A P T E R 11
Checkpoint
● How do companies suffer from software piracy?● Software piracy robs the creators of software of
their legal profits. ● It is very expensive to develop new software, often
requiring teams of hundreds of workers for a single program.
● Because of software piracy, companies have fewer dollars available to spend on creating new software.