10th annual amical conference 12-15 june 2013, john cabot university, rome information technologies...
TRANSCRIPT
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Information Technologies and Services at Universities
Discussion
Volin KaragiozovProfessor of Computer ScienceAmerican University in [email protected] [email protected]
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Items to be discussed
• IT and Library Services• Open Source versus Commercial solutions• Security and IT services• ???
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
IT Services• Are you satisfied of the IT services provided at your university?• How to measure the users satisfaction? How often surveys
within community are conducted. Who should initiate such surveys – students/faculty/administration/IT service departments?
• What new service would like to see? What are your expectations related to the latest technology achievements in terms of the prospective and emerging services – cloud technologies, mobile applications, location based services, integrated solutions (ERP), etc.
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
IT services
• Basic services– Connectivity – 100 Mb/sec – 1Gb/sec (transition to IPv6)– WiFi access (coverage and accessibility)– E-mail – storage – shared drives– “data centers”
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Specialized IT Services
• Course Management Systems – Open Source/Commercial – – Moodle, dotLRN, …..– Blackboard?
• ERP systems – admission, registrar, financial affairs, student services, etc.
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Library Services
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Digital Library UniverseComplex framework
– bringing together many disciplines and fields,– spanning data management, – information retrieval, – library sciences, – document management, – information systems, – web image processing, – artificial intelligence, – human-computer interaction and – digital curation - selection, preservation,
maintenance, collection and archiving of digital assets
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Open Source versus Commercial Solutions
• Are you using at your universities Open Source systems?
• How such systems have been implemented?• Who is responsible for the maintenance? • How is the users support organized?
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Digital Archives and Repositories
DSpace – (www.dspace.org)• American University in Cairo - http://dar.aucegypt.edu/• American University of Central Asia - http://elibrary.auca.kg:8080/dspace/• American College of Thessaloniki - http://dspace.act.edu/jspui/• American University of Sharjah - https://dspace.aus.edu/xmlui/
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Security and IT Services
• How the security and protection measures/restrictions affect IT services?
• How the policies for computing and communications are created – have they been communicated, discussed within the community prior to introducing them by the administration?
• Do you have in your university end-point security systems with application control implemented (example – Sophos).
• Do you think that there is a good balance between the availability – integrity and confidentiality (CIA).
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Security - Basic Components – CIA• CIA – Central Intelligence
Agency• Related to computer security
CIA means:– Confidentiality– Integrity– Availability
• CIA is the basic security concept The seal above is a photograph of the original sign from the CIA's first building on E Street in Washington, DC
10th Annual AMICAL Conference 12-15 June 2013, John Cabot University, Rome
Security/Access