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Peter

CAREEROBJECTIVE

My objective is to be a productive team member within a company thatwill allow me to utilize my exceptional customer service and clientmanagement abilities, outstanding organizational and interpersonalskills as well as my strong computer background.

_______________________________________________________________________

EDUCATIONBachelor of Science in Information Technology

The University of Phoenix Phoenix, AZ_______________________________________________________________________

CORESTRENGTHS

Client and account management

Customer service and sales support

Effective communication skills

Flexible and adaptable to changing environments

Detail-oriented, strong follow-through abilities

Windows 95/98/NT/ME/2000/XP/Vista and MS-DOS

MS Excel, Word, Access, Project, PowerPoint, Publisher and FrontPage

MS Outlook, Outlook Express and Lotus Notes_______________________________________________________________________

EMPLOYMENTHISTORY

Nationwide InsuranceProperty and Casualty Agent 2007

2009

The Mark Gilliam Agency, Inc. Alpharetta, GA

Provided rate quotes and wrote policies for homeowners,personal auto and commercial insurance

Managed clients accounts and made suggestions as tocoverage and additional products and services based on theirneeds and situations

Assisted policyholders in making changes to their existingpolicies, as well as troubleshot and solved any issues that arosein an office servicing more than seven thousand policies

Prospected and developed leads for new clientele

Responsible for maintaining and growing not only my book ofbusiness, but the agencys, as well. This includes, but is notlimited to, cross-selling current clients.

Nationwide - B & R Insurance & Financial Services Leland, NC

Provided rate quotes and wrote policies for homeowners,personal auto and commercial insurance

Assisted policyholders in making changes to their existingpolicies in an office servicing more than three thousandinsureds

Processed all brokered homeowners paperwork received. Thisincluded, but was not limited to, renewals, amended

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Peterdeclarations, new business declarations, cancellation notices,billing and additional premium notices.

Maintained and balanced my own cash drawer each day

Lazar WebScapes Atlanta, GAOwner, Designer 2004 -

present

Published and webmaster the following websites:o www.abeautifulevent.net (A Beautiful Event, Inc.)o www.lazarwebscapes.com (Lazar WebScapes)o www.markgilliamagency.com (Mark Gilliam Agency, Inc.)o www.taylorgilliamphotography.com (Taylor Gilliam

Photography)o www.day7salonandspa.com (Day 7 Salon and Spa)o www.joannemirandadesigns.com (Joanne Miranda

Designs)

Next Media, Inc. Wilmington, NCOn-Air Radio Personality, Board Operator 2005 2006

Ensured that all programming, including, but not limited to

commercials, special broadcasts, live broadcasts, locally andnationally broadcast games ran according to schedule, andcomplied with both the stations and sponsors requests andneeds

Researched and prepared material for a live, weekly call-inradio talk show

Co-hosted a live, weekly call-in radio talk show

Co-produced and co-wrote promotional advertisements andshow material used both by the live, weekly call-in radio talkshow and the station

Assisted the station in bad weather by remotely resetting theradio stations transmitter via telephone

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