1.05 characteristics of effective teams - abss.k12.nc.us · characteristics of effective teams...
TRANSCRIPT
Characteristics of Effective TeamsCommon Purpose
The goals are meaningful to each
team member.
There is clear unity of team function.
1.05 Understand concepts of teamwork
Characteristics of Effective TeamsCommon Purpose
� Every person on the health care team must understand the role of other team members.
� This understanding:
– helps clarify individual responsibility
– establishes goals and expectations
– provides a picture of the patient’s total care
1.05 Understand concepts of teamwork
Act of exchanging information
Free Communication
Characteristics of Effective Teams
1.05 Understand concepts of teamwork
� Informal, comfortable atmosphere
� Free to express feelings and ideas
� Everyone participates
� Disagreement is viewed as good opportunity for improvement
� Attend patient conferences
– listen
– express opinions
� Aware of cultural differences
Characteristics of Effective TeamsFree Communication
1.05 Understand concepts of teamwork
Reliability, dependability
Trust
Characteristics of Effective Teams
1.05 Understand concepts of teamwork
� Team members rely on each other, understanding their own strengths and weaknesses.
� Members are dependable, performing their duties to the best of their ability
� All members must function within legal boundaries
Characteristics of Effective TeamsTrust
1.05 Understand concepts of teamwork
Working together for a
common goal
Collaboration
Characteristics of Effective Teams
1.05 Understand concepts of teamwork
Collaboration
� Team members will:
– have positive attitude and ability to laugh at themselves
– be friendly and cooperative with others
– be open minded and willing to compromise
– support and encourage others
Characteristics of Effective Teams
1.05 Understand concepts of teamwork
Characteristics of Effective Teams
Consensus Decisions
General agreement and the process of getting there.
1.05 Understand concepts of teamwork
Characteristics of Effective Teams
Consensus Decisions
� Look for the best win-win outcome for the team.
� Make decisions at a point where there is general agreement.
� Address conflict and work through it to achieve the desired result.
1.05 Understand concepts of teamwork
Characteristics of Effective Teams
Complementary Skills
� Good skills that build and unite a team.
� Skills required to function as a unit.
1.05 Understand concepts of teamwork
Characteristics of Effective Teams
Complementary Skills
� Every team member has a role and a specific contribution to make to the team.
� Health team members are professionals with different levels of education, ideas, backgrounds, and interests.
� Each member adds to make the whole bigger than the sum of its parts.
1.05 Understand concepts of teamwork
A pledge or a promise
Commitment
Characteristics of Effective Teams
1.05 Understand concepts of teamwork
Commitment
� Teams work toward desired outcome.
– directed
– motivated
– persistent
� Effective teams are the result of hard work, patience, practice and the focus on quality health care for the patient.
Characteristics of Effective Teams
1.05 Understand concepts of teamwork