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Trivium Education Services Private Limited- Online Tutoring
Trivium Education Services Private Limited
Test Preparation Counseling Online TutoringAssessments Curriculum Course Content Essay Grading
Manya Group: An Overview
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Primary focus
Strategic partner
Offices
Organization Size
Growth
Test preparation and Admission counseling services for students aspiring to study abroad
Structure
Education Process Outsourcing services for international K-12 B2B clients
The Princeton Review
N/A, EPO growth >100%
20 across North, East, and South IndiaCorporate Head Quarters based in New Delhi
1 including Corporate Head Quarters and Tutoring Center
400+ (approx 200 full time) including teachers ~90 including tutors and content writers
~150% Y0Y (Year Over Year) since 2002
Private limited companyFranchise relationship with The Princeton Review
Private limited companyPromoted by Manya Group and a consortium of partners
Trivium Education Services Private Limited
Tutor.com
Combined annual revenues ~ $4Mn
Trivium Education’s overall service portfolio
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Assessment services• K12 Formative /
Summative• Ready made tests• Entrance exams• Item banks• Art stimuli• Item alignment, accuracy
check, cloning
Quality items• Strong education and
experience• Robust quality and
project management
Team• ~60 subject matter
expert tutors• Experienced managers
Grades• K12, College
Subjects• Science• Mathematics• English reading• Business topics
Essays written for• Entrance exams: GMAT,
GRE, SAT, MCAT, ACT• K12 and other custom
online courses
Scale and reliability• ~60-80 essays per day
per grader• Ability to scale team
size, currently ~8 graders
• Quick turn-around due to multiple shifts
• Focus on quality
Essay gradingOnline tutoring E-learning contentAssessments
Products and services• Custom courseware• Virtual interactive
animation• Illustrations / artwork• Platform migrations• Accessibility updates,
proof reading
Team• Instructional designers• Animators• Graphic artists• Content writers and
editors
We work for some of the best education companies in the world
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High level organization structureTotal organization size ~ 80
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Head Publishing
Project Managers
Science Developers
Math Developers
Instructional Designers
Graphic/Interface Designers
Flash Programmers
Project Managers
SME/Quality
1
1
5
4
Assessments
K12 courses in collaboration with
Operation Manager
SME
Tutors
4
2
45
Tutors
Head Tutoring
CEO, DirectorTanveer Kapadia
Trivium Education Services Pvt. Ltd.
Graders(hand scoring)
8
Quality1
2
Quality/Training1
Project Managers1
Grading
DirectorAditya Bhatia
DirectorAraddhana Mahna
Corp services
Human resources
Finance/Accounting
IT
5
1
2
A brief introduction of our industry
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International Data IDC research shows that by 2008, online education market will grow more than twice the online education market in the United States will reach 13.5 billion U.S. dollars, while the global online education market will reach 21 billion U.S. dollars.
Online tuitions market in India currently small ($0.5-1 Mn) but will expand rapidly ($ 65-100 Mn by 2015) based on only 1% share of overall tuitions market. The potential of the market is enormous ($5B growing at 20%)
TutorVista started off as an online tutoring service providing leveraging on technology and cost arbitrage catering to students in the US. That part of the business has gained significant traction, and is profitable. So, valuations could be more aligned to the consumer internet part of the business helping the valuation level of $200M
In dollar terms, the numbers that I have seen suggest that the market is around $4 billion – Jeff Cohen, CEO, Sylvan Learning, 2010
WashingtonPost author, Mike Chediak, says that according to Sloan Consortium, more than 2.6 million students studied through online tutoring and educational courses last fall. This number is up from 1.9 million back in 2003, which is about a 23% growth rate in only one year.
Role
• Provide online tutoring in specialized subject to High Grade/College Grade US students
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• Participate and contribute to quality upgrade processes and brainstorming.
• Contribute to the Team Level / Management meetings
Basic Requirements
• Strong subject knowledge
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• Good English communication
• Basic computer operating skills
• Hands on experience in surfing internet, using search engine tools like google
Why choose Trivium?
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Opportunity to work in an exciting new industry
Great environment; corporate stability as well as exciting and fun filled start up experience
Attractive financial remuneration
Growth opportunity in a fast growing industry
Formal training and learning opportunities
Long term benefits
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2
3
4
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Trivium manages online tutoring differently
• Quality more important than quantity– We want to be the highest quality tutor provider company in the
world– The purpose of teaching is to ensure learning in a consistent
manner
• You are a member of Trivium family – Treat you like a full time employee not part time staff– Open door policy on issues, access to senior leadership– Long term relationships to grow career in education sector
• Opportunity to learn and grow– Become SME, Team lead, Manager, etc based on performance
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Career Growth - Tutoring
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6.5 L to 7.5 Lakhs
Up to 3.8 Lakhs
Up to 3.2 Lakhs
Up to 2.80 Lakhs
Up to 2.40 Lakhs
Up to 2.15 Lakhs
Above 36 months
Tenure
24 – 36 months
24 months
12 – 24 months
6 – 12 months
0 – 2 months
Functional as well as professional training is provided to all our tutors
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Functional training
• Subject training• Topic coverage• Sample questions
• Anatomy of a great tutoring session
• Qualities of a good online tutor
• How to handle different types of students
• Managing quality on an ongoing basis
Professional training
• Effective communication
• Time management
• Quality management processes
• Project management best practices
• Effective meetings
• MS Office tools for success
Key pillars of a successful careerWe have high expectations from our tutors
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Discipline
Subject matter expertise(Constant upgrade of knowledge through self learning and training)
Performance Business ethics
Incentives, growth, success• Attendance
• Guidelines & Policies
• Training
• Session quality
• Content expertise
• Consistent results
• Proactive communication
• Leave planning
• Honest conduct
Performance driven culture and lucrative salary
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Fastest certification
•Certification in 3 weeks•Consistent quality•Rs 1,500/-
Tutor of the week
•Highest error free session•Highest student ratings•Rs 400/-
Loyalty bonus
•6 months anniversary•Consistent quality performance
Tutor of the month
•Highest error free session•Highest student ratings•Up to Rs 600/-
Education assistance
•Long term commitment•Consistently ranked in the top
Earn Up to 22,000/-
Interview/certification process
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Trivium subject test
Client subject test
online tutoring training
Client mock tutoring session
Demonstrate subject knowledge
1.80% cleared for next step2.70% supplementary test
Building basic online tutoring capabilities
Demonstrate online tutoring capability
90% Cleared for the Mock