September 911, 2013Anaheim, California

SAP BPC Forecasting: Anywhere, Anytime with Mobile Apps

Susan BeyerNTT DATA, Inc.

2Agenda

What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data

anywhere, anytime Jump on the Mobility bandwagon

3Agenda

What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data

anywhere, anytime Jump on the Mobility bandwagon

Sales Since 1975

Cause of Consumerization of IT in the 1970s?

The Apple ][ personal computer and VisiCalc (Visual Calculator) the first Spreadsheet program

Cause of Consumerization of IT in the mid-2000s?

PC Sales versus Tablet Sales

Who is Winning in the Enterprise?

Enterprise Mobile Trends in 2013 iOS To Dominate

Enterprise Mobile Trends in 2013 iOS To Dominate

What Employees Want

Move away from classic (Java) BlackBerry devices iOS (iPhone, iPad), Android, and Windows Phone 7/8 Bring Your Own Device (BYOD)

Do more on Smartphones and Tablets instead of laptops Access company data Take training IT Administration

Dynamic, easy to use and understandable software Typically not found on classic (Java) BlackBerrys

Employees want consumer tools and devices in the workplace

What Employers Want Securing Company DataEmployers want to provide more consumer support, but are worried

How do we secure company data Protect company data from hackers, device thieves, and malware Enforce strong device passwords Remotely wipe devices that are lost or stolen

How do we manage company and employee devices Be aware of company assets Have visibility into voice and data plans Ensure employees are not roaming without roaming plans

What Employers Want - To Provide Consumer Support

Employers want to provide more consumer support, but are worried

How do we provide more consumer-focused functionality More internal mobile apps Test those apps cost effectively Ease of finding apps Extend training and company communications to mobile Extend the company extension to mobile Safely allow access to social networking

How do we formulate our new mobile architecture Overall development strategy Infrastructure architecture to satisfy multiple mobile platforms

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Agenda

What is the whole buzz about Mobility?

How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data

anywhere, anytime Jump on the Mobility bandwagon

Prior to Mobility Labor Intensive - Forecast

Sales people give information to Business Analyst to key into BPC Business Analyst is using BPC via Excel Intensive process Contract creation Revenue Generation

Prone to errors Keying errors BA may not understand change in Contract

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Prior to Mobility Timing is an Issue

Sales Execs have to provide information early so that Business Analyst has time to key in data Last minute updates do not make weekly forecast

Finance does not see contracts and revenue generation until Business Analyst keys in data once a week

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Login

MOBILITY

Gulfmark Appstore MOBILITY

Contracts Overview Initial ViewMOBILITY

CREATE Contract MOBILITY

CREATE Contract > ADD LocationsMOBILITY

CREATE Contract > ADD Locations > ADD DetailsMOBILITY

CREATE Contract > ADD Locations > Mass UpdateMOBILITY

CREATE Contract ConfirmationMOBILITY

Contracts Overview Second ViewMOBILITY

View Contract Higland CitadelMOBILITY

After Mobility Go-Live

Forecast Every Friday Sales people update contracts or create contracts while at customer

site Updates even last minute - can happen on a continuous basis Finance sees contracts and revenue generation throughout the week

in nearly real-time Able to review contracts and revenue generation Able to better understand changes in Forecast

Business Analysts back to analyzing information as opposed to being key clerks

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Whats Happening in Background?

A staging area (multiple tables and views) built that holds all the contract information Loaded with all current information from BPC Updated when new information is entered via native BPC

Mobile App reads and writes to the Staging Area When a contract is created a job is triggered to update BPC tables An email is triggered to inform Finance that a new contract is created A job is triggered to generate revenue An email is triggered to inform Finance that the revenue has been

generated

All this is being done: Without taking BPC offline Continuous process as sales people input new contracts and changes to

existing contracts Default formulas are being trigger in the process

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29

Agenda

What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data

anywhere, anytime

Jump on the Mobility bandwagon

User Research

Requirements Elicitation and

Validation

Taskflow and Scenario Development

User Personas creation

Information/Interaction

Architecture

Mobile Design of Web, Native,

and Hybrid Apps

Prototype Development

Usability Testing and

Assessments

User Research & Planning Architecture & Design Implementation, Prototyping & Testing

What you need to consider

Goal of Delivery Responsive Web Design (RWD)

Web site automatically reconfigures based on the device connecting in real-time

Desktop View

Tablet View

Smartphone View

Typical Mobile App Development

Cross Platform Development Verivo (Pyxis Mobile) PhoneGap

HTML5 Sencha Touch JQuery Mobile

Native Development Android BlackBerry

J2ME (classic) C++, Cascades (new)

iOS Windows Phone 7/8

Enterprise Mobile App Store

Companies want to provide a safe internal place for their apps: Internal, centrally managed app store Provide app ratings and reviews Support all mobile platforms Allow internal developers to upload their apps Apply app security (clear app data, control app access)

Mobile Device Management (MDM)

Traditional enterprise mobile device security model closely follows the old BlackBerry model of total device control Known as Mobile Device Management (MDM)

Advantages are that IT has full control over a mobile device Disadvantages are that the employee, who most likely purchased the mobile device

themselves, must put up with having their personal device completely taken over by their employers IT department allowingthem to see everything,block apps andfunctionality, and wipeit entirely.

Example of an Air-Watch MDM solution

Dual Persona (aka Containerization)

Since many companies have adopted a Bring Your Own Device (BYOD) approach to mobile, traditional MDM is too restrictive and controlling Dual Persona (also known as Containerization) is a method of creating a second persona on

the mobile device specifically for work email, contacts, calendar, and apps. The container has its own security and is fully controlled by the employers IT department,

however the rest of the device is left untouched and invisible to IT. Advantages are that IT

has full control over thework container, but notthe rest of the device

Disadvantages are thatthe email, contacts, andcalendar apps inside thework container may lagbehind the features ofthe devices native apps.Older devices may notbe able to handle acontainer.

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Agenda

What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data

anywhere, anytime Jump on the Mobility bandwagon

Questions

37

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