10 years after 2004 eu enlargement the benefits & impact of modern retail brussels, 18 march...
TRANSCRIPT
10 YEARS AFTER 2004 EU ENLARGEMENT
THE BENEFITS & IMPACT OF MODERN RETAILBrussels, 18 March 2014
Renata Juszkiewicz, Vice-President EuroCommerce President POHiD
President CEE Commerce Council
BENEFITS & IMPACT OF MODERN RETAIL SINCE 2004
Shopping in the 90’s
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Shopping in the 90’s
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Shopping in the 90’s
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SHOPPING TODAY
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SHOPPING TODAY
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SHOPPING TODAY
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BENEFITS & IMPACT OF MODERN RETAIL
• Major impact on transformation process in CEE region
• Modernisation of the retail sector made CEE region attractive to investors
• Stimulating consumption and production creating breakthrough in local food processing industries
• Contributing to growth in other sectors and stimulating export market
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CONTRIBUTION MODERN RETAILTO ECONOMIES
• Foreign investment €100 billion
• Annual sales €62 billion
• Jobs created 400,000
• New stores 8,000
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TAKE A LOOK BACK (1)
• State-owned retail companies & weak competition
• Limited food product ranges & quantity
• Poor customer service
• Mono- and small store formats
• Outdated technologies
• Low food quality & safety standard
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TAKE A LOOK BACK (2)
• Large unsaturated domestic markets
• Association agreements with EU
• Supportive new regulations
• Improving infrastructure
• Strong human capital base
• Lack of know how & capital resources
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MODERN RETAIL CHANGING CONSUMER’S EXPERIENCES
• Affordable and low prices due to strong competition
• Widening consumer choice, offering promotions, sales and innovation
• Higher quality and standards
• Reflection of changing life styles and respective nutrition demands: high quality food; convenience food; healthier diet etc.
• Different modern commerce formats: discounters, supermarkets, hypermarkets etc.
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INTRODUCTION CONSUMER RIGHTS BY MODERN RETAIL
• Consumer empowerment
• Guarantees and warrantees
• Ability to return products
• Redress & customer service and technical departments
• Food safety & sustainability
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OPPORTUNITIES CEE REGION
• 15 % productivity gap
• Export to Western Europe
• Private label products modern retail
• Support dialogue with modern retail to increase business friendly environment
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INCREASE BUSINESS FRIENDLY ENVIRONMENT
• Create a level playing field for all retail formats
• Increase legal certainty for businesses
• Invest in local cooperation and production
• Correct implementation and enforcement of EU law
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Thank you for your attention