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10 Points for HCM Success in the Non-Profit Sector  

AAHCM Annual Meeting May 2014

Brent T. FeorenePresidentColonnade Healthcare Solutions

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Accept the fact that your program will not breakeven on a stand alone basis in a fee-for-service environment.

Red Ink

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Understand, embrace and advance the mission of your health system (academic, community, rural provider or tertiary referral center)

Know Thy Mission

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Learn and respond to your C-Suite’s pain points

Why Does Your Leadership Lose Sleep?

Fee-for-Value

Re-admissions

VBP

Dual Eligibles

ACO

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Expense Control

Keep a watchful eye on health system cost allocations

Understand the impact of staff categorization on compensation

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Enlist and empower a physician advocate/ champion

Physician Leader

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Build your internal alliances… Develop mutually

beneficial working relationships with relevant health system programs & services

Home Care

Hospice

Discharge planning

Care Management

Geriatric consults

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Develop strong collaborative partnerships with community-based service agencies to create a “Patient Centered Medical Neighborhood”

…and your external partners

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Patient Centered Medical Neighborhood

Behavioral Health

Adult Day Care

Complex CareClinic

Home Care, Private Duty & DME

Skilled Nursing Facility Patient Centered

Medical Neighborhood Palliative Care

Clinic/Hospice

Telemedicine/ Telemonitorin

g

Geriatric Assessment &

Consultation

Area Agency on Aging & Other Community Agencies

House Calls

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Collect data (yours and those you work with) and have strong reporting capabilities

Data is KingProve your value

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Marketing and Foundation OfficesA Golden Opportunity for All

For your program For Marketing & The Foundation

Source of patients, market awareness and funding for your program

Provide extraordinary community goodwill and brand positioning

Philanthropic donations

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Sweat the small stuff

Coding

Billing

Scheduling

Visit Follow-up

Internal Audits

Charting

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Thank You!