10 essential retail kp is to display in the digital workplace

[email protected] @LiveTilesUI www.livetiles.nyc

10EssentialRetailKPIstoDisplayintheDigitalWorkplace

SteveJellinek

[email protected] @LiveTilesUI www.livetiles.nyc 1

[email protected] @LiveTilesUI www.livetiles.nyc [email protected] @LiveTilesUI www.livetiles.nyc 2

Thisaccountsforthecostofinventoryproduction,namelymaterialsandmanufacturing.Costsfromshippingandemployeesareexcluded.ThisKPIiscalculatedbyaddingthevalueofyourinventorypurchasedduringatimeperiodtothevalueoftheinventoryheldatthebeginningofthatperiod.SubtractthevalueoftheremaininginventoryattheendofthetimeperiodtoobtaintheCoGS.ThisKPIisthestartingpointforretailerstodetermineproducts’markupoverwholesaleprice,grossmargins,andotherKPIs.

CostofGoodsSold(CoGS)


ThisKPIisthe differencebetweenrevenueandcostofgoodssold.Investopediacalculatesgrossmargin astheratioofprofittorevenue.Forretailers,grossmarginshowsprofitasapercentageofthesalesprice.Thisallowstheretailertoquicklycalculatetheprofitfromasalestotal; forexample,ifyourgrossmarginis25%,andyousell $100,yourprofitis $25.

Gross Margin


Relevantforbrick-and-mortarretailers,thisKPImeasurestheaveragesalesgeneratedfromeachsquarefootofretailspace.Salespersquarefoot givesaretailercomparativeinsightontheperformanceofthestorelayoutandsalesassociates;thisKPIcanindicatewhichlayoutworksbestfordifferentstorebranches.

Sales perSquareFoot


ThisKPIindicatestherateatwhichatypeof inventoryissoldinayear;inorderwords,howquicklyyousellcertainproducts.Retailerscancalculatethisaseitherthecostofgoodssoldorthenetsalesdividedbytheaverageinventory.(Averageinventorycanbecalculatedastheaverageofthebeginningandendinginventoryinaperiod.Usingmultipledatapointscangiveaclearerpictureofinventoryturnover.)

InventoryTurnoverRate


Averagecustomerspendisthetotalsalesrevenueinaperioddividedbythetotalnumberofcustomersforthatperiod.ThisKPIisusefulformeasuringthesuccessofpromotionsorsalesinitiativesamongassociates.

AverageCustomer Spend


Thisistherateatwhichcustomersreturnforrepeatbusiness.Thisrateiscalculatedbysubtractingthenumberofnewcustomersinaperiod(month,quarter,year)fromthetotalcustomersattheendofthatperiod,thendividingbythenumberofcustomersatthestart.ThisKPIcaninformaretailertotheperformanceoftheircustomerservice,thesuccessofpromotionsandtheeffectofcustomersatisfactiononbrandloyalty.

CustomerRetentionRate


Customersatisfactioncanbemeasuredthroughvariousways.Afairlystraightforwardmethodistoincludesurveysin-storeoronlineaftercustomersmakeapurchase.Amoretechnicalapproachwouldusesocialmediaanalyticstogaugepeople’simpressionsthroughcomments,likes,tweetsandposts. Thisdatacanbevisualizedandpresentedingraphsthatcomparecustomersatisfactionoveraspanoftime.

CustomerSatisfaction


Thisindicatestheaveragevalueofeachpurchaseduringagiventimeperiod.(Forecommerceretailers,thisKPIisalsoknown asAverageOrderValue.)ThisKPIisdeterminedbydividingthetotalsalevaluebythenumberoftransactions.Thiscaninformaretailertotheaveragefirsttimeorderofacustomer,whetherpromotionsaregeneratinghigherorlowervaluesofdeals,andhowmanydealsyou’llneedtogeneratetoreachothermetrics(suchasanincreasedgrossmargin).

AveragePurchaseValue


ThisKPIisrelevantforonlineretail(ecommerceoronlinesales).Theconversionrateisthetotalnumberofconversions(desiredactions)takendividedbythetotalnumberofclicks.Aretailercanevaluatewhichonlineadsorcalls-to-actionhavethehighestconversionratesundercertainparameters,andoptimizetheircontentaccordingly.Thisallowstheretailertoputtheircontent infrontofthepeoplemostlikelytoclickandinitiateconversions,leadingtogreaterperformanceinotherKPIs.

ConversionRate


ThisKPIallowsretailerstocomparetheirperformanceinacertainperiodwiththeirperformanceforthesameperiodinprevious years.Retailerscancomparetheperformances ofproducts, locations, departmentsorotherparameterstochartgrowthandmakeforecasts.

Yearover Year


LiveTiles isaglobaltechnologycompanyheadquarteredin

TimesSquare,NewYork,andMelbourne,Australia.Weoffer

modern,userexperience-focusedtechnologysolutionstothe

enterprise,educationandSMBmarketsandareanaward-

winning MicrosoftPartner.Oursolutions includeLiveTiles

DesignforSharePointandOffice365,LiveTiles Build, LiveTiles

PushNotificationsAppandLiveTilesMosaicforOffice365

Education.

1212

ABOUTUS

Ourcustomersrepresentadiverserangeofglobalsectorsandarespread

throughouttheUnitedStates,UnitedKingdom,AsiaPacificandLatin

America.Sincebeinglaunched asastandaloneproducts companyin2014,

LiveTiles solutions havebeendeployed forsomeoftheworld’smosticonic

brandsacrosstheRetail,Manufacturing,FinanceandEducationindustries.

Wearealsoveryproud tohavemanyleadingMicrosoftservice providersas

membersofourLiveTiles PartnerProgramglobally.

Contactusat [email protected] orforgeneralsales

enquiries [email protected]


HEADQUARTERSNEWYORKCITYUNITEDSTATES11TimesSquare,Level15NewYork,10036+16463296640

SYDNEYAUSTRALIALevel5,137-139BathurstStreet,SydneyNSW2000

MELBOURNEAUSTRALIALevel6,60CityRoad,Southbank, VICAustralia3006

1313

CONTACTUS

[email protected]

Stockticker: LVT


THANKYOU

Organizescatteredbusiness applications anddesignbeautifuldashboards andsitesonMicrosoftSharePoint,

Office365andAzure.Giveteamsthefreedomtospend timecollaborating,notcoding.

10 essential retail kp is to display in the digital workplace

Technology