1. Keyideas Infotech (P) Limited Transforming your Ideas into Reality10 Common Mistakes in eCommerce Design Web: www.keyideasinfotech.com | www.keyideasglobal.com Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 2. Introduction There are some common mistakes that most of us do while designing a eCommerce site. Here, we are going to focus those mistakes so that we can be more cautious in this regard and can design a perfect eCommerce Site. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 3. 1. Lack of Detailed Product Information Provide as much product information as you can. Sizes, materials, weight, dimensions, and any other pertinent information depending on what the product is. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 4. 2. Hiding Contact Information Put your contact information in an easy-to-find place on every page of your website. The most obvious places to put your contact information are either in your header, the top of your sidebar, or in your footer. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 5. 3. A Long or Confusing Check-out Process Follow the ideal model as closely as you can. If you have to include other pages, try to make them as quick and easy to fill out as possible. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 6. 4. Requiring an Account to Order Theres an easy fix for this. Instead of requiring a customer to sign up for an account before they order, offer them the option at the end of their ordering process. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 7. 5. An Inadequate Site Search Engine Make sure the ecommerce software youre using has a good built-in search engine, or look for plug-ins to extend its functionality. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 8. 6. Poor Customer Service Options Use a ticketing system for customer service inquiries, especially if you dont have a phone number available.Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 9. 7. Tiny Product Images Either provide large images right on the product page or allow users to click on an image to zoom in. You want users to be able to view the image as large as is practical on an average monitor. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 10. 8. Only One Product Image Include more images. Four or five images of each product are ideal, offering enough views to allow a consumer to feel comfortable that they know exactly what theyre getting. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 11. 9. Poor Shipping Cart Design Make sure your cart lets a user add an item and then return to the last page they were on. Even better: allow them to add an item to their cart without ever leaving the page theyre on (by using a mini cart).Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 12. 10. Lack of Payment Options Use a payment service that lets customers pay with each major credit card, and preferably also with an electronic check. Adding a PayPal checkout option increases the choices your customers have. Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 13. Our Services Website Designing and Software SolutionDevelopment Mobile App Development (iPhone, Web Application Development Custom Web Design E-Commerce Development Real Estate Web DevelopmentAndroid, Windows, Blackberry) Custom App Development Database Design and Development Software Testing and Maintenance CMS (Content Management System) Technologies Internet Marketing SEO (Search Engine Optimization) SMO (Social Media Optimization) SMM (Social Media Marketing) ASP.NET, VB.NET, C# PHP, Zend, CodeIgniter, CakePHP iOS, Android, Windows AJAX, Jquery, HTML5, CSS3 WordPress, Joomla. Dotnetnuke Magento, OpenCart, OsCommerceWeb Design & Development | Mobile Application Development | Internet Marketing | Outsourcing 14. Contact Us:Keyideas Infotech (P) Limited Web:www.keyideasinfotech.com www.keyideasglobal.comEmail:info@keyideasinfotech.comPhone:+1 617 934 6763 (USA) +44 20 3286 6763 (UK) +61 2 8006 6763 (AUS)Skype:keyideasphoneFollow Us:Web Design & Development | Mobile Application Development | Internet Marketing | Outsourcing