10 citibank travel and purchase card electronic tools overview
TRANSCRIPT
Citibank® Travel and Purchase Card Electronic
Tools Overview
Robert S. RobbinsVice President
GSA SmartPay Conference
Citibank Presents:Continue the Revolution
Citibank® Commercial Cards, Government Services
The Ninth Annual GSA SmartPay Conference - Philadelphia, Pennsylvania
The Ninth Annual GSA SmartPay Conference
Citibank® Travel and Purchase Card Electronic Tools Overview
Robert S. RobbinsAugust 21, 2007
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Goals and Objectives
• Provide an overview of Citibank’s electronic tools– CitiDirect® Card Management System– Citibank® Electronic Reporting System– Citibank® Custom Reporting System– Citibank® Online Statements
• Assist with your selection of the appropriate hands-on session to better manage your program
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Agenda
• Electronic Tools and Reporting Update
• Benefits of Electronic Tools and Reporting
• CitiDirect® Card Management System
• Citibank® Electronic Reporting System
• Citibank® Custom Reporting System
• Citibank® Online Statements
• Key Resources
• Summary
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Electronic Tools and Reporting Update
• CitiDirect® Card Management System– Card Maintenance– Reallocation
• Citibank® Electronic Reporting System– Paper to electronic reporting– Secure site for lead A/OPC to upload and download data
• Citibank® Custom Reporting System– Enhanced subscription features such as calendar day subscriptions and
elimination of report overwriting– Email notification on executed reports
• Citibank® Online Statements– Payments on individually billed accounts – View unbilled activity– A/OPC access now available
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Benefits of Electronic Tools
• Improved: – Security of program information: Multi-Factor Authentication– Ability to analyze and manage data– Payment options– Ability to share reports
• Reduced:– Work effort and time– Delivery timeframe– Delinquencies– Storage and associated costs
• Environmentally friendly and complements e-gov
• Complements strategic sourcing initiatives
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Benefits of Electronic Tools – Technology Tools Overview
Access also through: www.citimanager.com
www.cards.citidirect.com
CARD MANAGEMENTTRANSACTION ALLOCATION
Access by
• Cardholders
• Program Administrators
CitiDirect®Card Management
System
www.cards.citidirect.com
REPORTINGDATA MINING
Access by
• Program Administrators
• Financial Officers
• Auditors
• Others
Citibank® Custom Reporting System
www.electrpts.cards.citidirect.com
SECURE DOCUMENT DELIVERY
Access by
• Program Administrators
Citibank® Electronic Reporting System
www.onlinestatements.cards.citidirect.com
STATEMENT VIEWINGONLINE PAYMENTS
Access by
• Cardholders
• Program Administrators
Citibank® Online Statements
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Benefits of Electronic Tools – Where to go?
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Benefits of Electronic Tools
Web-Based Tools
CitiDirect® Card Management System
Citibank® Custom Reporting System
Citibank® Electronic Reporting System
Citibank® Online Statements
Registered users can access our Web-based tools through the following links:
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Citibank Travel Card Electronic Tools Overview
CitiDirect® Card Management System
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CitiDirect® Card Management System (CCMS)
• Description– System that allows you to manage your card program online and
view transactions
• User profile– Control access through entitlements
• Features– Setup, modify or view accounts – Purchase Log– Review transaction data for 36 months– Review cardholder e-statements– Monitor status of disputes – Reallocate transactions to specific lines of accounting– Use e-statement approval process
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System - Tutorial
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CitiDirect® Card Management System
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CitiDirect® Card Management System
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CitiDirect® Card Management System – Schedule
8:00 am – 9:10 amWednesdayCitiDirect® Card Management System,
Hands-on Training for the Navy
9:30 am – 10:40 amWednesdayCitiDirect® Card Management System for Experienced Users, Hands-on Training
Tuesday
Tuesday
2:00 pm – 3:10 pmCitiDirect® Card Management System Hands-on Training for Purchase Log and Purchase Card Reallocation
12:30 pm – 1:40 pmCitiDirect® Card Management System for NEW Users, Hands-on Training
12:30 pm – 1:40 pmWednesdayCitiDirect® Card Management System for NEW Users, Hands-on Training (REPEAT)
3:30 pm – 4:40 pmWednesday
CitiDirect® Card Management System for Experienced Users, Hands-on Training
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Citibank Electronic Tools Overview
Citibank® Electronic Reporting System
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Citibank® Electronic Reporting System
• Description– Secure web-based report and file delivery system
• User profile– Control access through entitlements
• Program Administrators• Approving Officials
• Features– View, download, and search standard TBR reports – View summary and transaction detail– Receive e-mail notifications– Upload or download files securely
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Citibank® Electronic Reporting System
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Citibank® Electronic Reporting System
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Citibank® Electronic Reporting System
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Citibank® Electronic Reporting System
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Citibank® Electronic Reporting System - Schedule
2:00 pm – 3:10 pmWednesdayCitibank® Online Statements and Citibank® Electronic Reporting System, Hands-On Training for All Users
9:30 am – 10:40 amThursdayCitibank® Online Statements and Citibank® Electronic Reporting System, Hands-On Training for All Users (REPEAT)
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Citibank Electronic Tools Overview
Citibank® Custom Reporting System
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Citibank® Custom Reporting System
• Description– Web-based ad hoc reporting tool
• User profile– Control access through entitlements
• Hierarchy driven• Query save capability
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Citibank® Custom Reporting System
• Features:– Access your card database files to create custom reporting– Review up to 18 months of data including Level 3 data if passed
by merchant– Access folders with: Global Shared Reports, Agency Shared
Reports, Standard Report, My Reports– Subscribe or schedule reports– Support agency data mining initiatives
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Citibank® Custom Reporting System
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Citibank® Custom Reporting System – Customize It
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Citibank® Custom Reporting System – Shared Reports
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Citibank® Custom Reporting System – Shared Reports
Citibank® Custom Reporting System – Over 650 Data Fields!
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Citibank® Custom Reporting System
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Citibank® Custom Reporting Systems – ATM Transactions
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Citibank® Custom Reporting Systems - Delinquency
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Citibank® Custom Reporting Systems – Delinquency Report
Citibank® Custom Reporting Systems – Delinquency Report
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Citibank® Custom Reporting System—Schedule
3:30 pm – 4:40 pmTuesdayCitibank® Custom Reporting System for the Travel Card, Hands-on Training for Advanced Users
2:00 pm – 3:10 pmTuesdayCitibank® Custom Reporting System, Creating Reports for New Users, Hands-on Training
12:30 pm – 1:40 pmTuesdayCitibank® Custom Reporting System, The Basics for New Users, Hands-on Training
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Citibank® Custom Reporting System—Schedule
3:30 pm – 4:40 pmWednesdayCitibank® Custom Reporting System, Creating Reports for New Users, Hands-on Training (REPEAT)
12:30 pm – 1:40 pmWednesdayCitibank® Custom Reporting System for the Travel Card, Hands-on Training for Advanced Users(REPEAT)
9:30 am – 10:40 amWednesdayCitibank® Custom Reporting System for the Purchase Card, Hands-on Training for Advanced Users
8:00 am – 9:10 amWednesdayCitibank® Custom Reporting System, The Basics for New Users, Hands-on Training(REPEAT)
9:30 am – 10:40 amThursdayCitibank® Custom Reporting System for the Purchase Card, Hands-on Training for Advanced Users(REPEAT)
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Citibank Electronic Tools Overview
Citibank® Online Statements
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Citibank® Online Statements
• Description– Secure web-based statement and payment tool
• User profile– Control access through entitlements
• Billing account reviewer• Cardholders
• Features– Review twelve cycles of historical statements– Receive e-mail notification when statement is ready to view– Download in PDF, Microsoft Excel® or CSV– Self-register for access to accounts– Initiate password reset– Initiate payment for individually billed travel– Review newly posted, unbilled transactions
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Citibank® Online Statements
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Citibank® Online Statements
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Citibank® Online Statements
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Citibank® Online Statements
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Citibank® Online Statements
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Citibank® Online Statements
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Citibank® Online Statements
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Citibank® Online Statements - Schedule
2:00 pm – 3:10 pmWednesdayCitibank® Online Statements and Citibank® Electronic Reporting System, Hands-On Training for All Users
9:30 pm – 10:40 amThursdayCitibank® Online Statements and Citibank® Electronic Reporting System, Hands-On Training for All Users (REPEAT)
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Citibank® Travel Card Electronic Tools Overview
Summary of Hands-on Sessions
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Benefits of Electronic Tools – Technology Tools Overview
Access also through: www.citimanager.com
www.cards.citidirect.com
CARD MANAGEMENTTRANSACTION ALLOCATION
Access by
• Cardholders
• Program Administrators
CitiDirect®Card Management
System
www.cards.citidirect.com
REPORTINGDATA MINING
Access by
• Program Administrators
• Financial Officers
• Auditors
• Others
Citibank® Custom Reporting System
www.electrpts.cards.citidirect.com
SECURE DOCUMENT DELIVERY
Access by
• Program Administrators
Citibank® Electronic Reporting System
www.onlinestatements.cards.citidirect.com
STATEMENT VIEWINGONLINE PAYMENTS
Access by
• Cardholders
• Program Administrators
Citibank® Online Statements
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Citibank Electronic Tools Overview - TUESDAY
3:30 pm – 4:40 pmTuesdayCitibank® Custom Reporting System, Creating Reports for the Travel Card, Hands-on Training for Advanced Users
2:00 pm – 3:10 pmTuesdayCitiDirect® Card Managements System, Hands-on Training for Purchase Log and Purchase Card Reallocation
12:30 pm – 1:40 pmTuesdayCitiDirect® Card Managements System for New Users, Hands-on Training
12:30 pm – 1:40 pmTuesdayCitibank® Custom Reporting System, The Basics for New Users, Hands-on Training
2:00 pm – 3:10 pmTuesdayCitibank® Custom Reporting System, Creating Reports for New Users, Hands-On Training
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Citibank Electronic Tools Overview - WEDNESDAY
12:30 pm – 1:40 pmWednesdayCitibank® Custom Reporting System for the Travel Card, Hands-on Training for Advances Users
9:30 am – 10:40 amWednesdayCitibank® Custom Reporting System for the Purchase Card, Hands-on Training for Advanced Users
8:00 am – 9:10 amWednesdayCitiDirect® Card Managements System, Hands-on Training for the Navy
8:00 am – 9:10 amWednesdayCitibank® Custom Reporting System, The Basics for New Users, Hands-on Training
12:30 pm – 1:40 pmWednesdayCitiDirect® Card Management System for New Users, Hands-on Training
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Citibank Electronic Tools Overview – WEDNESDAY cont.
3:30 pm – 4:40 pmWednesdayCitibank® Custom Reporting System, Creating Reports for New Users, Hands-on Training
2:00 pm – 3:10 pmWednesdayHow to Use Citibank® Online Statements and the Electronic Reporting System, Hands-on Training for All Users
3:30 pm – 4:40 pm
3:30 pm – 4:40 pmWednesdayCitiDirect® Card Management System for Experienced Users, Hands-on Training
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Citibank Electronic Tools Overview - THURSDAY
9:30 am – 10:40 amThursdayCitibank® Online Statements and Citibank® Electronic Reporting System, Hands-on Training for All Users
9:30 pm – 10:40 pmThursdayCitibank® Custom Reporting System for the Purchase Card, Hands-on Training for Advanced Users
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Summary
• Introduced products
• Discussed benefits of electronic tools
• www.citimanager.com
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Questions?
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Reminders
• Thank you for attending this session!
• Visit the Citibank Welcome Center– Room 104 A/B, 1st Floor– National Industries for the Blind will have a display of products– Conference Slide Show – come see yourself shine!
• Visit the Citibank Technical Demonstration Center– Room 106 A, 1st Floor
• Please take a moment to complete your GSA survey for this session!
• Citibank party is tonight!– Convention Center, Great Hall, Level 3 at 7:00 PM!
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