10 barriers to service excellence: and how to …...2017/08/06 · 6.0 10 barriers to service...
TRANSCRIPT
10 Barriers to Service Excellence:
and How to Overcome Them
Joe Woodard
Woodard™
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1. Lack of Purpose
Slide titleSlide title2. Poor systems
Slide titleSlide title3. Disempowered Teams
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4. Reactivity
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6. Overload
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• Sample text • Sample item 2 7. No Measurements
8. Expectations
9. Hourly Billing
10. Fear
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