1 what helps in getting best out of consultant be truthful, approachable and supportive to the...
TRANSCRIPT
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WHAT HELPS IN GETTING BEST OUT OF CONSULTANT
• Be truthful, approachable and supportive to the consultant
• Do not be defensive, secretive and protect information from consultant.
• Do not be afraid of providing too much information to consultant
• Select consultant for his competence to deliver as per project objectives
• Designate a contact person as nodal officer to interface with consultant.
• Trust your consultant and have faith in him.• Provide written information and communicate in
writing.
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WHAT HELPS IN GETTING BEST OUT OF CONSULTANT
• Clarify your expectations, deliverables and outcome right in the beginning.
• Honestly communicate to the consultant if you have difficulty in meeting his expectations
• Involve all stakeholders in defining the scope of work and deliverables.
• Draft an agreement that is fair and just to both parties.
• Do not harass the consultant in release of payments• Respect the consultant as an expert.• Do not treat consultant as a contractor• Be a good listener. Respect the opinion of the
consultant.
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WHAT HELPS IN GETTING BEST OUT OF CONSULTANT
• Clarity on IPR ownership in the contract.• Avoid litigation and use alternative dispute
resolution mechanism e.g. Conciliation and Arbitration.
• Have unambiguous payment terms to avoid conflict later
• Indemnify the project• Let everyone in the organization know
about the objectives of the project and the consultant.
