1 u.s. bank fleet virtual pay kick off session december 2014 call in number: 877-362-8996 conference...

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1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Page 1: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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U.S. Bank Fleet Virtual Pay

Kick Off Session

December 2014

Call in number: 877-362-8996

Conference id:46851090

Page 2: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Agenda

Welcome and introductionsFleet Virtual Pay overview and highlightsFleet Virtual Pay processFleet Virtual Pay communication materialsFleet Virtual Pay soft launch recapOpen discussion, questions

Page 3: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Fleet Virtual Pay Overview & Highlights

Page 4: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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What is Fleet Virtual Pay?

Fleet Virtual Pay is a complementary payment solution to the U.S. Bank Voyager Fleet card.

Fleet Virtual Pay provides drivers with a unique, card-less, single-use MasterCard account to pay for maintenance or unexpected repairs when their Voyager Fleet Card is not an option.

Available at MasterCard accepting merchants, Fleet Virtual Pay offers drivers a convenient payment alternative without sacrificing control and flexibility in situations where the Voyager Fleet Card is not accepted.

Page 5: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Control & Convenience for Fleet Managers & Drivers

A unique, 16 digit MasterCard account number that can only be used once

The account can be set with transaction specific purchase parameters including merchant, date range & payment amount

Provides deeper over sight into employee spending by capturing fleet enhanced data on transactions • Product code, line item detail, # units, etc., for maintenance transactions

Is available 24/7 at participating merchants

Eliminates:• The need for drivers to carry multiple cards• Post-purchase reimbursements• Calls to the office for assistance or to secure a purchasing card account

Page 6: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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How Merchants benefit from Fleet Virtual Pay

Drives additional commercial fleet related spend to their business

Provides an easy, scalable payment method across multiple U.S. Bank clients

Eliminates invoicing and collections

Guarantees payment within 48 hours

Low-cost alternative to Voyager card acceptance

Leverages existing bank card point-of-purchase processes

Integrates easily - If a merchant accepts MasterCard, they can process Fleet Virtual Pay transactions

Page 7: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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How Fleet Virtual Pay Works

Request

•Driver presents their Voyager Fleet Card• Instructs merchant to call U.S. Bank for a virtual account number and instructions

Call

•Merchant calls U.S. Bank and provides the following:•Driver’s account number and information•Driver/Vehicle ID•Actual cost of the maintenance, repair or service

Validate

•U.S. Bank checks the driver’s account settings•U.S. Bank provides the merchant with account number

Process

•Merchant processes transaction assigned account number for the exact amount of the purchase•Merchant uses their established MasterCard point-of-sale processes

Monito

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•Transaction flows through all standard fleet processing and posting steps •Transaction is viewable on clients bill & in Fleet Commander® Online

Page 8: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Business Processes Affected

Billing• Combined data on the bill• Includes both Voyager Fleet Card & Fleet Virtual Pay transactions

on a single bill

Reporting• Consolidated reporting data• Voyager Fleet Card & Fleet Virtual Pay information available in a

single program management tool -- Fleet Commander® Online

• Eliminates purchasing card or direct billing usage as payment methods for vehicle maintenance & repairs

• Keeps spend on fleet payment tools

Page 9: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Fleet Virtual Pay Communication Fleet Virtual Pay communication materials

• Product overview• Driver instructions• Merchant overview

Merchant Training Micro-Site• Sponsored by MasterCard• Includes training & assessment on Fleet Virtual Pay for

registered merchants• For registering on the site and learning about Fleet Virtual Pay,

merchants: Receive a $10 U.S. Bank Rewards Card & Get a chance to in a four-day, three night MasterCard Priceless

Cities get away for two

Page 10: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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For additional information or assistance regarding Fleet Virtual Pay:

Drivers, Fleet Managers, & Merchants are encouraged to contact U.S. Bank

at 800-987-6590

©2014 U.S. Bank National Association. All trademarks are the property of their respective owners.

Page 11: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Fleet Virtual Pay Soft Launch Recap

USB development to support Fleet Virtual Pay delivered in March 2014 Outreach to select SOT merchants for soft launch also commenced in March

2014 Soft launch planning activities with initial participating agencies began in April

with kick off sessions in May 2014 First SOT Fleet Virtual Pay transaction took place at the end of May 2014 for

TCEQ Participating agencies began FVP transactions in earnest throughout the

summer and fall months Soft launch objectives:

• Validate the Fleet Virtual Pay product is working as expected: Supplements the Voyager Fleet Card through greater acceptance at repair/maintenance merchants where

Voyager isn’t an option Is easy to use for the driver & fleet manager Brings value to the client’s business processes (e.g. fleet centric billing & reporting) Provides appropriate level of control through the “precise pay & payment control features” Eliminates the need for purchasing card or direct billing usage as payment methods for vehicle maintenance &

repairs

• Validate Fleet Virtual Pay outreach & awareness efforts for soft launch participating merchants are effective

• Test product, related materials and support model

Page 12: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Thank You!

Our sincere thanks to the 11 agencies who participated and partnered with us to test the product, the driver experience, the merchant experience, the support model and the collateral materials.

Your insights, feedback and support were invaluable in getting the product market ready for the full SOT implementation.

Page 13: 1 U.S. Bank Fleet Virtual Pay Kick Off Session December 2014 Call in number: 877-362-8996 Conference id: 46851090

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Open Discussion & Questions?