1 the retention rate is a measure of employment duration and answers the question, “how well do...
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The retention rate is a measure of employment duration and answers the question, “How well do workforce development participants sustain employment?”
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Retention Rate – What Does It Mean?
This slide presentation addresses
definition of retention rate
calculation of the measure
and
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The presentation is approximately 4 minutes.
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Retention Rate – The Slide Show
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Retention Rate
Retention – Percent of participants who have been employed in four continuous quarters after completing services.
The Definition
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1) Participants who completed services and got a job within six months of completing services,
The selection criteria for the retention report include two subsets.
2) Participants who remained employed for four continuous quarters.
and
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Retention Rate – Who is counted?
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All participants
Did participant complete services and get a job within six months of completing services?
No, not includedYes, “Total Exited & Placed” column
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Retention Rate – Total Exited & Placed
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Participants completed services and got a job within six months of completing services.
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Retention Rate – Services Completed
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This is the services completion date.
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Retention Rate – Who is counted?
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All participants
Did participant complete services and get a job within six months of completing services?
No, not includedYes, “Total Exited & Placed” column
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2
Did participant stay employed four quarters?
Yes, “Total Retained” column
2No, not included
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Retention Rate – Total Retained
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Participants were employed four continuous quarters.
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Records where participant had at least one hour of work during the quarter of completing services or the quarter after completing services.
Total Exited and Placed
Retention Rate – Denominator
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Retention rate =
Denominator =
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Records where participant had at least one hour of work during the quarter of completing services or the quarter after completing services.
Total Exited and Placed
Retention Rate – Numerator
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Numerator
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Retention rate =
Denominator =
Total Retained
=2
Records where participant had a minimum of one hour of work in each of the four quarters after the quarter of completing services.
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Retention Rate – The Report
Retention rate
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All records where services were completed during 3Q 2002 and records where participant had at least one hour of work during the quarter of completing services (3Q 2002) or the quarter after completing services (4Q 2002).
Total Exited and Placed
Retention Rate – An Example
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Retention rate =
=
Total Retained
=2Records where participant had a minimum of one hour of work in each of the four quarters after the quarter of completing services (3Q 2002).
Services Completed – 3Q 2002 (July 1, 2002 through September 30, 2002)
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Did participant have one hour of work during the quarter?
Total Exited and Placed
Retention Rate – An ExampleTotal Exited & Placed
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Retention rate =
=
Total Retained
=2
All records with a services completed date of – 3Q 2002 (July 1, 2002 through September 30, 2002) are selected.
3Q 2002
If yes, count in Total Exited and Placed column
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Total Exited and Placed
Retention Rate – An ExampleTotal Exited & Placed
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Retention rate =
=
Total Retained
=2
3Q 2002 4Q 2002
If participant did not have one hour of work, go to next quarter.
Did participant have one hour of work during 4Q 2002?
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Total Exited and Placed
Retention Rate – An ExampleTotal Exited & Placed
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Retention rate =
=
Total Retained
=2
3Q 2002 4Q 2002
Did participant have one hour of work during 4Q 2002?
If yes, count in Total Exited and Placed column.
If no, don’t count in Total Exited and Placed column.
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Total Exited & Placed – A Review
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The Total Exited & Placed column are participants who completed services and got a job within six months of completing services.
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Total Exited and Placed
Retention Rate – An Example Total Retained
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Retention rate =
=
Total Retained
=2
Services completed quarter – 3Q 2002 (July 1, 2002 through September 30, 2002)
Services completed during 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Now let’s look at the numerator – “Total Retained”
A participant must have a minimum of one hour of work in each of the four quarters following the quarter of completing services to be counted in the Total Retained column.
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Services Completed – 3Q 2002 (July 1, 2002 through September 30, 2002)
4Q 2002
Is there at least one hour of work in 4Q 2002?
No, participant has not worked four continuous quarters – not counted as retained.
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Services Completed – 3Q 2002
4Q 2002
Is there at least one hour of work in 4Q 2002?
Yes, go to next quarter.
1Q 2003
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Services Completed – 3Q 2002
4Q 2002 1Q 2003
Is there at least one hour of work in 1Q 2003?
No, participant has not worked four continuous quarters – not counted as retained.
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Services Completed – 3Q 2002
4Q 2002 1Q 2003
Is there at least one hour of work in 1Q 2003?
Yes, go to next quarter.
2Q 2003
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Services Completed – 3Q 2002
4Q 2002 1Q 2003
Is there at least one hour of work in 2Q 2003?
2Q 2003
No, participant has not worked four continuous quarters – not counted as retained.
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Services Completed – 3Q 2002
4Q 2002 1Q 2003
Is there at least one hour of work in 2Q 2003?
2Q 2003
Yes, go to next quarter.
3Q 2003
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Services Completed - 3Q 2002
4Q 2002 1Q 2003
Is there at least one hour of work in 3Q 2003?
2Q 2003 3Q 2003
No, participant has not worked four continuous quarters – not counted as retained.
Retention Rate – An Example Total Retained
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Total Exited and Placed
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1
Retention rate =
=
Total Retained
=2
Records with the services completed quarter of 3Q 2002 and the participant had at least one hour of work during 3Q 2002 or 4Q 2002.
Services Completed - 3Q 2002
4Q 2002 1Q 2003
Is there at least one hour of work in 3Q 2003?
2Q 2003 3Q 2003
If yes, participant has worked in all four quarters and is counted as retained.
Retention Rate – An Example Total Retained
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Total Retained – A review
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Participants were employed four continuous quarters.
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Total Exited and Placed
Retention Rate – Interpretation
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Retention rate =
=
Total Retained =2
Services Completion date – July 1, 2002 through September 30, 2002
Let’s use an actual example of the Retention Rate using the report. In this example, we will use Region 6
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Total exited and placed
Services completed date
Total retainedRetention rate
Retention Rate – Interpretation
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Total exited and placed
Retention Rate – Interpretation
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1
Retention rate =
=
Total retained =2
Services Completion date – July 1, 2002 through September 30, 2002
How is a retention rate of 54.06% for Region 6 interpreted?
1,417
2,621
= 54.06%
A retention rate of 54.06% means that slightly over half of the participants completing services during July 1, 2002 through September 30, 2002 remained employed for four continuous quarters following the quarter after completing services.
Region 6
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This concludes the slide show. Questions may be directed to:
John Glen
503-947-1234
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