1 the changing face of ill … now that we have summit
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The Changing face of ILL
… now that we have Summit
2
Article supplier analysis: the findings
Lots of detail about who asked for what, and who owned the requested titles
Tons of numbers, specifically who got what from who
Whether an Alliance member had the material to loan
Whether an Alliance member supplied the material
3
Year of publicationPublication Year
Before 1990
1990
1991
1992
1993
1994
1995
1996
1997
2002
2003
2004
2005
2000 19991998
2001
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Formats
Electronic: 67%implications for negotiating contracts?
Format
Print only29.0%
Electronic only6.9%
Microform at only0.1%
Elec and Micro0.1%
Print and Elec45.9%Print and Micro
3.7%
Print, Elec, Micro14.2%
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Requests
Alliance supplier available: 76%
only one available: 16%
2 or more: 60% 6 or more: 20%
0 1 2 3 4 56 or
more0% 12% 14% 5% 10% 5% 54%
11% 13% 13% 12% 12% 8% 31%11% 11% 7% 17% 8% 10% 35%22% 13% 13% 9% 10% 7% 26%13% 7% 9% 10% 15% 7% 38%17% 13% 8% 5% 8% 10% 39%16% 14% 8% 12% 9% 10% 32%22% 17% 12% 9% 8% 6% 25%15% 11% 11% 7% 6% 8% 42%
6% 0% 6% 9% 12% 12% 56%31% 36% 13% 6% 5% 3% 7%21% 35% 2% 14% 7% 7% 14%25% 17% 19% 16% 10% 4% 10%17% 18% 12% 8% 10% 7% 27%
9% 4% 5% 5% 6% 8% 62%23% 17% 17% 13% 11% 6% 13%14% 10% 13% 11% 11% 7% 34%17% 6% 7% 8% 10% 8% 44%30% 18% 8% 13% 5% 5% 21%16% 11% 14% 10% 9% 8% 33%26% 18% 11% 10% 9% 6% 21%29% 18% 14% 13% 9% 6% 11%23% 15% 10% 10% 8% 6% 28%45% 9% 7% 8% 10% 6% 16%55% 18% 11% 7% 3% 2% 4%18% 16% 13% 10% 10% 7% 26%20% 16% 11% 7% 9% 7% 29%41% 18% 15% 9% 5% 3% 7%21% 15% 13% 13% 11% 9% 18%12% 12% 11% 13% 11% 9% 32%
Alliance suppliers available (percent)
ClarkCWUEOUEvergEWUGFULCLinfMarylMHCCOHSUOITOSUPacifPCCPSUReedSMCSOUSPUSUUOUPUPSUWWOUWhitWSUWWUWU
24% 16% 13% 11% 9% 6% 20%
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Articles received from (supplied by) Alliance members59%
24%43%36%68%65%72%36%75%85%55%37%44%52%66%58%53%18%51%65%27%13%65%58%18%58%70%16%82%54%45%
ClarkCWUEOUEvergEWUGFULCLinfMarylMHCCOHSUOITOSUPacifPCCPSUReedSMCSOUSPUSUUOUPUPSUWWhitWOUWSUWUWWUtotal
Source of article: Alliance?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
MHCC
WU
Maryl
LC
WOU
EWU
PCC
UP
SPU
GFU
Clark
PSU
UPS
Whit
OHSU
WWU
Reed
Pacif
SOU
total
OSU
EOU
OIT
Everg
Linf
SU
CWU
SMC
UW
WSU
UO
Alliance
Not Alliance
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Alliance supplier was available
… and what was supplied by an Alliance member:
100%94%91%89%89%88%87%86%85%84%84%83%83%83%82%80%79%79%78%78%77%77%75%74%71%70%69%59%55%45%
ClarkMHCCPCCCWUEOUWUEWUReedMarylSPUL&CGFUPacifSMCWOUWhitOITWWUEvergLinfUPPSUOSUSUUOSOUOHSUWSUUPSUW
85%82%75%72%70%68%66%65%65%65%59%58%58%58%55%54%53%52%51%45%44%43%37%36%36%27%24%18%18%16%13%
MHCCWUMarylLCWOUEWUPCCUPSPUGFUClarkPSUUPSWhitOHSUWWUReedPacifSOUtotalOSUEOUOITEvergLinfSUCWUSMCUWWSUUO
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OwnersSole ownership of
known loanable copy
UW40%
WSU12%
UO9%
OHSU8%
OSU6%
PSU4%
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Suppliers Alliance SuppliersUW4% UPS
4%GFU4%
L&C4%
Pacif4%
UP3%
Linf3%
WOU2%
WU2%
EOU2%
WSU2%
Reed3%
Whit3%
UO16%
OHSU15%
PSU5%
OSU11%
OIT2%
EWU2%
WWU2%
Sole ownership of known loanable copy
UW40%
WSU12%
UO9%
OHSU8%
OSU6%
PSU4%
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careful when you analyze …
data, content and coding: GIGO
ask, and ask again provide examples and samples
to look at every minute invested in
planning saves you minutes or hours in analyzing
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careful when you analyze …
double-check and spot-check remove the extremes at either
end? if it doesn’t look quite right, ask compare apples to apples and in almost any apple you can
find the worm!
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The changing face of ILL: Summit
enabled by how what
Summit technology access to informationdata analysisproductivitycost
Alliance organization simplificationpre-approvalstructured collaborationcost
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Now that there’s Summit…
finding materials processing
requests
cost speed satisfaction access to
information
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Now that there’s Summit…
“coordinated collaboration” standard agreements: policies
don’t have to look at a list of who will do what
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Now that there’s Summit …
what the union catalog enables: for patrons:
unified searching high success rate (94% filled)
for members: load balancing a powerful tool for analysis, never before
available: consolidated records; real-time comparisons
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Now that there’s Summit …CRL loans to Orbis:
ILL and OB
0
400
800
1200
1600
2000
2000 2001
OB
ILL
Center for Research Libraries holdings; automated requesting for members
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Now that there’s Summit…
“standard agreements: procedures speeds up processing eliminated all those notes about
special requests and special handling – just push ‘em through!
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Now that there’s Summit… courier service
an incentive to have a reliable courier to achieve turnaround time goals
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Now that there’s Summit… shipping
packaging to save $ and time bags bookbands and
labels stickers for
special use
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Now that there’s Summit… processing
processing to save $ and time paging slips-
folding how to use the
email list, when to reply
one-click cancel and transfer request
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Now that there’s Summit… processing
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Now that there’s Summit…
surprise findings on cracked plastics
difficulty comparing mail to courier costs
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Orbis Cascade Alliancewww.orbiscascade.org
www.orbiscascade.org/staffhome
Nancy [email protected]
summit.orbiscascade.org