1 salary survey_2015

$ALARY

Library, archives, knowledge,

information & records management.

2015

SURV£Y

Introduction

Commercial & private sectors - commentary

Commercial & private sectors - results

Public, charity and not-for-profit sectors - commentary

Public, charity and not-for-profit sectors - results

Trends

Contact

3

4

5

9

10

15

16

CONTENTS

As global market leaders in Knowledge and Information

Management recruitment (KIM), we are asked on a daily

basis for our advice on salaries: what to offer, what to ask

for, how it compares to the market and whether it will attract

the right people. With this thirst for information in mind, we

felt it was a good time to formally conduct research and

produce this first annual survey for the information industry.

Given the continued improvement of the economy and the growing number of

opportunities for candidates, I hope that employers find this guide timely and helpful

for finding and retaining the best talent. I also hope that it enables employees to

effectively benchmark themselves against their peers and to look at their sector and

location, allowing them to have a more informed opinion when making their next

pivotal career move.

On behalf of both the TFPL and Sue Hill KIM teams, thank you to everyone who took

the time to complete the survey. Your input and support is very much appreciated.

In t roduct ion by Chr is Jones, Managing Di rec tor

About this survey: The survey was emailed to candidates and clients on the SHR & TFPL databases in April 2015 and was hosted online via Survey Monkey. We had 1,557 responses and

1440 analysable questionnaires. All salaries are per annum figures and represent the annual basic salary before deduction of tax, national insurance and pension contribution. All other

cash payments are excluded. The average salary is obtained by arranging all the salaries paid for any particular role, or group of roles, in order of magnitude from high to low and by

selecting the most common (mode) value. The job categories and sectors chosen are based on the core areas of recruitment for the TFPL and SHR teams and the regular requests from

clients in these sectors to benchmark salaries for new and existing roles. If you have any comments, criticisms or suggestions relating to the survey, please contact us – details on page 15.

S A L A R Y S U R V E Y 2 0 1 5

4

Commercial & Private sector – Commentary by Tracey South, Manager

2014/15 saw us concentrate on recruiting within commercial organisations, while our colleagues at Sue

Hill moved to partner with the not-for-profit, academic and public sectors. With a concentrated focus on the

commercial sector, it has been interesting to see the developments in hiring patterns over the last 12 months.

There have been some very clear areas of

demand, demonstrated most clearly in Knowledge

Management roles within law and professional

services organisations. It is pleasing to note that

the demand has mainly come from growth instead

of a like-for-like replacement. There appears to be

a real sense of investment happening in this area.

Coupled with this growth has been a growing call

for client facing skills – a reflection of information

management teams working more closely with the

core business. Forward planning roles such as

strategists, analysts, researchers and insight have

also seen a tremendous rise in demand.

There is no doubt that we are suffering a

skill shortage in Knowledge and Information

Management, seen most acutely in the experience

bracket of 2-5 years. It seems that we are

paying the price for the lack of hiring activity

post-2009 crash. The knock-on impact has

affected the number of graduates coming into the

profession, perhaps because it appears to offer less

employability than other professions. Additional

signs of a tightening market have been seen in the

number of counter offers made to keep good people

in the business, increased signing on bonuses, and

a demand for our benchmarking services. However,

the pressure to keep wage increases to a minimum

for current employees remains in force.

With a tight skills market, we’ve seen a huge rise

in the number of overseas hires being made in

the last 12 months. The vast majority are from

within the EU – their language skills highly sought

after in London, and with a still flat Central

European market.

What do the next 12 months have in store for

us? We predict permanent hire growth continuing

to outstrip interim demands, financial services

continuing to grow strongly and the senior legal

market bouncing back to life.

2

8

1

88

673

5

21

8

8

11

2 5

5

5 8

5

5

4 3

52

1

9

12

5

3

57

S A L A R Y S U R V E Y 2 0 1 5

5

Job t i t le

L O N D O N R E S T O F U K

Legal

S A L A R YMin

45

30

30

25

20

20

15

15

25

25

20

15

50

35

30

25

15

30

40

25

25

20

30

30

25

20

Average Salary

55-60

35-40

30-35

30-35

30-35

25-30

20-25

20-25

30-35

25-30

20-25

15-20

55-60

45-50

35-40

25-30

20-25

45-50

40-45

25-30

30-35

25-30

30-35

30-35

25-30

35-40

Max

60

60

45

40

40

30

25

25

40

30

25

25

80+

55

45

35

30

75

55

40

40

50

50

50

40

45

Min

50

45

40

35

35

25

20

20

30

25

20

15

70

40

35

30

20

65

40

35

35

25

35

35

30

30

Average Salary

55-60

55-60

45-40

35-40

40-45

25-30

20-25

20-25

35-40

25-30

20-25

15-20

85-95

50-55

40-45

35-40

30-35

70-75

50-55

45-55

35-40

30-35

35-40

35-45

35-40

35-40

Max

85

60

70

40

60

35

35

30

55

30

25

25

120+

60

50

40

35

90

65

60

55

55

50

55

50

50

Chief/Head Librarian

Deputy Librarian

Information Manager

Systems Librarian

Librarian/ Subject Librarian

Assistant Librarian/Information Officer/Specialist

Senior Library Assistant

Library Assistant

Records Manager

Records Officer

Records Assistant

Archives Assistant

Head of Knowledge

Knowledge Manager

KnowHow Officer

Knowledge Officer

Web/Content/Database Assistant

Head of Research

Competitive Intelligence Researcher/Analyst

Research Analyst - Sector specialist

Market Analyst

Research Analyst - Generalist

Market & Insight Researcher/Analyst

Business Analyst

Information / Research Analyst

Researcher

Legal is the best sector to work for addi t ional benef i ts – 88% of respondents

in this sector said thei r employers of fered a benef i ts package

70% of people in Financial Services got benef i ts and 69% across

other commercial sectors

70% 69%88%

Figures are in Bri t ish Pound Sterl ing (£) and (K) for thousand per annum

S A L A R Y S U R V E Y 2 0 1 5

6

Job t i t le

F inancia l Serv ices

L O N D O N R E S T O F U KS A L A R YMin

60

35

30

30

20

50

30

25

20

60

35

35

35

30

75

45

45

40

45

35

35

30

30

25

Average Salary

70-75

50-55

35-40

30-35

20-25

65-70

40-50

25-30

20-25

85-95

45-50

40-45

40-45

45-50

90-95

55-60

60-65

55-60

45-50

40-45

50-55

60-65

45-50

30-35

Max

120

70

45

40

30

85

55

35

30

120+

65

60

55

50

120

65

80

65

60

60

60

60

50

40

Min

50

30

25

25

15

40

25

20

20

55

30

30

35

25

50

35

30

35

25

20

25

25

25

20

Average Salary

55-60

45-50

30-35

25-30

20-25

60-70

30-35

20-25

20-25

55-60

45-50

50-55

40-45

35-40

55-60

50-55

55-60

55-60

25-30

20-25

30-35

50-55

40-45

25-30

Max

70

60

40

35

25

75

40

25

25

80

60

55

50

45

90

55

70

60

40

40

55

55

45

35


Information Manager


Assistant Librarian/Information Officer/Specialist

Information Assistant

Head of Records

Records Manager

Records Officer

Records Assistant

Head of Knowledge

Information Architect

Knowledge Manager

Web/Content/Database Manager

Knowledge Officer

Head of Research




Market Analyst

Business Analyst

Information/Research Analyst


Researcher

Data Analyst

47% of those work ing in the f inancia l serv ices indust ry don’ t hold an

in format ion-re la ted qual i f ica t ion

L ibrary & in format ion qual i f ica t ions in F inancia l Serv ices:

47%

NONEMastersBachelorsOtherNon UKPostgraduatePhD

1% 10% 14% 18%4% 6%


S A L A R Y S U R V E Y 2 0 1 5

7

Min

50

45

45

45

30

25

25

20

35

30

20

15

45

30

20

20

Average Salary

55-65

45-50

50-55

45-50

35-40

25-30

25-30

20-25

40-45

35-40

25-30

15-20

60-65

30-35

25-30

20-25

Max

120

55

70

50

45

35

30

25

50

45

30

25

80

50

30

25

Min

40

45

40

25

20

20

20

15

30

20

15

15

40

25

20

15

Average Salary

50-55

45-50

65-70

35-40

25-30

20-25

20-25

15-20

35-40

20-25

15-20

15-20

50-55

30-35

20-25

20-25

Max

120

50

60

40

35

25

25

20

40

35

20

20

75

45

30

25


Deputy Librarian

Information Manager

Systems Librarian


Assistant Librarian/ Information Officer/Specialist


Library Assistant/ Information Assistant

Head of Archives

Archivist

Assistant Archivist

Archives Assistant

Head of Records

Records Manager

Records Officer

Records Assistant

Job t i t le

O ther Commerc ia l

L O N D O N R E S T O F U KS A L A R Y

I f you’ re in te res ted in work ing abroad look to the commerc ia l sec tor

Alongside Financial Services this sector had that highest proport ion of people

working outside the UK (13%)


13 %

S A L A R Y S U R V E Y 2 0 1 5

8

Chief Knowledge Officer

Head of Knowledge


Taxonomist

Knowledge Manager


Knowledge Officer


Head of Research



Research Analyst – Sector specialist

Market Analyst

Business Analyst

Information / Research Analyst

Research Analyst – Generalist

Researcher

Data Analyst

Job t i t le Min

70

70

60

60

40

30

20

20

60

45

30

35

30

35

30

30

30

25

Average Salary

115-120

85-90

65-70

60-65

40-45

30-35

20-25

20-25

80

45-50

40-45

40-45

30-35

35-40

30-35

30-35

35-40

25-30

Max

150+

110

80

70

65

50

35

30

100

60

55

55

55

50

40

45

45

35

Other Commerc ia l (cont .)

Min

65

65

30

30

20

25

15

20

55

40

30

25

25

30

20

25

20

20

Average Salary

75-80

65-70

35-40

35-40

25-30

30-35

15-20

20-25

70

45-50

40-45

40-45

30-35

45-50

25-30

30-35

25-30

20-25

Max

120+

75

55

55

50

35

25

30

75

50

50

45

45

50

30

40

35

30


The major i ty o f people work ing in the Commerc ia l Sec tors are

in Research and Analys is - 33%

22%

5%

18%

13%9%

22% are in Knowledge Management , 18% in In format ion Management ,

13% in L ibrar ies, 9% in Records Management and 5% in Archives


S A L A R Y S U R V E Y 2 0 1 5

9

Since September 2014, Sue Hill Recruitment (SHR) and TFPL have been working as two teams. SHR

recruits within the public and not-for-profit sectors, and TFPL operates in the commercial arena. Our clients

choose to work with us for our specialist knowledge, extensive networks, comprehensive databases and

bespoke advertising solutions.

In the academic world, we have seen increasing

demand for competent customer service skills

in prospective candidates. It’s important for

universities to meet the rising expectations

of a more consumer-driven student body and

to score well in national league tables and

student satisfaction surveys. While demand has

remained high for the provision of temporary

and interim candidates within universities, we

have seen permanent recruitment increasing

over the last year – especially at junior to middle

management level.

We are seeing skill shortages in developing

areas due to the fast-pace of technology and

the need for readily available information

from reliable resources. These skills gaps

include open access and digital resources

within information or collection management.

This has created a candidate shortage, and

the candidates with these skills are in high

demand for project and permanent roles. We

have also seen a shortage of some of the

more traditional skills due to this shift, such

as cataloguing – not necessarily considered

an attractive field in the growing wake of data

curation.

Permanent senior level appointments remain at

a low level, with only a handful of newly created

positions each year. Where we have seen a

small growth in this area is primarily outside of

the UK in developing economies such as Kenya,

Pakistan and Sri Lanka.

More broadly across the junior to mid-level roles,

clients are beginning to move beyond simply

hiring replacement staff to recruiting for growth.

This is a positive sign for recruitment and shows

confidence in the economy. While salaries

remained relatively flat in the second half of

2014, there has been an encouraging uplift in

those that require a specialist skillset, notably

cataloguing, open access and digital curation.

Flexibility is becoming a key offering from our

not-for-profit clients across the board, giving job

seekers the work-life balance that is so highly

sought-after. This incorporates telecommuting at

a more senior level. This open-minded approach

to working hours gives both temporary and

permanent workers the opportunity to fulfil their

non-work commitments, as costs of childcare

and looking after our increasingly elderly society

continue to soar.

2

8

1

88

673

5

21

8

8

11

2 5

5

5

5

9

12

5

3

57

Publ ic , char i ty and not- for-pro f i t sec tors – Commentary by Suzanne Wheat ley, Manager

S A L A R Y S U R V E Y 2 0 1 5

10

Min

15

40

25

15

15

<15

<15

45

25

20

15

20

15

65

25

25

15

45

25

30

Average Salary

60-65

50-55

35-40

25-30

25-30

25-30

15-20

50-55

35-40

25-30

15-20

25-30

20-25

60-65

30-35

30-35

20-25

45-50

25-30

35-40

Max

75

55

50

55

45

30

55

55

50

30

25

30

25

65

35

35

25

60

35

40

Min

55

30

30

15

15

<15

<15

45

35

20

20

30

15

40

25

35

20

45

30

25

Average Salary

70

50-55

30-35

35-40

25-30

25-30

20-25

50-55

40-45

30-35

20-25

30-35

20-25

45-50

25-30

35-40

25-30

45-50

40-45

25-30

Max

85

70

40

55

45

35

30

55

45

35

30

40

25

60

30

45

30

60

50

45

Job t i t le


Deputy Librarian

Systems Librarian

Librarian/Subject Librarian

Assistant Librarian


Library Assistant

Head of Archives

Archivist

Assistant Archivist

Archives Assistant

Records Manager

Records Assistant

Head of Knowledge

Knowledge Manager/Officer



Head of Research

Information Manager

Information Officer/Specialist

A C A D E M I C

Academic


The academic sec tor has been h i r ing a lo t in the past 12 months - 26% of those work ing in

the academic sec tor have been in the i r ro le fo r less than a year

The Legal sec tor has been h i r ing the leas t – only 14% are new to the i r jobs,

in the Heal thcare sec tor the f igure is 22%

26%14% 22%


10

S A L A R Y S U R V E Y 2 0 1 5

11

Job t i t le


Deputy Librarian

Systems Librarian


Assistant Librarian

Library Assistant

Records Manager

Records Officer

Records Assistant

Head of Knowledge

Knowledge Manager


Head of Research

Research Analyst - Sector Specialist

Information Manager

Information Officer/SpecialistFigures are in Bri t ish Pound Sterl ing (£) and (K) for thousand per annum

Heal thcare/NHS

L O N D O N R E S T O F U KS A L A R YMin

30

25

20

15

20

15

20

15

15

40

30

20

60

45

30

20

Average Salary

40-45

30-35

30-35

25-30

25-30

15-20

30-35

20-25

15-20

45-50

35-40

25-30

60

45-50

30-35

20-25

Max

60

50

40

35

30

20

40

25

25

55

45

35

70

50

40

30

Min

45

35

25

25

20

20

35

20

15

40

40

30

65

40

30

25

Average Salary

55

55-60

35-40

30-35

25-30

20-25

55-60

15-20

0-15

55-60

45-50

30-35

70

50-55

35-40

35-40

Max

75

60

45

45

30

30

70

30

20

70

55

35

75

60

45

45

Heal thcare sec tor workers are the most l ike ly to hold an MA/MSc in L ibrary

and In format ion Management

– 35% comple ted the i r taught masters, whi le th i rd sec tor saw 13% and

government /NGO a s l igh t ly h igher 19%.

13%

19%

35%

S A L A R Y S U R V E Y 2 0 1 5

12

10%

Min

35

30

30

20

25

15

30

15

15

<15

40

25

15

50

25

35

30

30

25

25

50

35

30

20

40

20

Average Salary

40-45

35

30-35

30-35

25-30

20-25

35-40

55-60

20-25

0-15

40-45

25-30

20-25

50-55

30-35

35-40

40-45

30-35

25-30

25-30

50-55

40-45

40-45

20-25

40-45

20-25

Max

60

45

40

50

35

25

55

35

25

20

50

35

30

55

40

40

50

40

35

30

55

50

55

30

55

25

Job t i t le Min

45

35

35

25

25

15

45

25

20

<15

65

25

25

65

30

30

25

30

30

25

50

40

35

20

40

20

Average Salary

60

35-40

35-40

30-35

25-30

20-25

55

25-30

25-30

0-15

70

25-30

25-30

75

35-40

30-35

25-30

30-35

35-40

25-30

60

50-55

50

20-25

40-45

20-25

Max

85

55

45

45

35

25

70

40

30

30

80

40

30

85

45

40

35

40

40

35

65

60

60

30

55

30

Government



Deputy Librarian

Systems Librarian


Assistant Librarian

Library Assistant

Head of Archives

Archivist

Assistant Archivist

Archives Assistant

Head of Records

Records Manager

Records Officer

Chief Knowledge Officer


Knowledge Manager


Know How Officer

Knowledge Officer




Information Manager


Business Analyst

Researcher

GOVERNMENT & NGO:

15% of government workers have comple ted a postgraduate d ip loma (PgDip)

in l ib rary and in format ion s tudies – more than any o ther sec tor

6% of Th i rd Sec tor employees have one, as do 10% of Local Author i ty and Publ ic L ibrary

15%6%


S A L A R Y S U R V E Y 2 0 1 5

13

Min

35

25

25

25

<15

<15

<15

30

20

<15

<15

25

15

15

45

25

30

55

20

25

30

60

20

Average Salary

50

30-35

25-30

30-35

20-25

15-20

15-20

30-35

20-25

20-25

15-20

25-30

20

15-20

45-50

25-30

40-45

55-60

20-25

25-30

30-35

65

20-25

Max

65

35

35

35

25

25

25

45

30

25

20

30

25

20

50

35

45

60

25

35

35

65

30

Job t i t le


Deputy Librarian

Systems Librarian


Assistant Librarian


Library Assistant

Head of Archives

Archivist

Assistant Archivist

Archives Assistant

Records Manager

Records Officer

Records Assistant

Head of Knowledge


Knowledge Manager




Information Manager

Business Analyst


Min

35

30

25

20

<15

15

<15

35

25

<15

<15

25

20

15

55

40

30

25

20

30

30

65

25

Average Salary

55

35-40

25-30

25-30

20-25

15-20

20-25

35-40

25-30

25-30

15-20

25-30

20-25

15-20

60

45

30-35

25-30

25-30

35-40

35-40

70

30-35

Max

70

40

45

40

30

30

30

60

50

45

25

40

25

25

70

55

45

45

30

40

45

70

35

Thi rd Sec tor


THIRD SECTOR:

Thi rd sec tor workers are the most l ike ly to hold a PhD

– 4.2% earned themselves th is t i t le

4%2.5% 2.4%

Those work ing in academia

come second a t 4% and Government and NGO 3rd a t 2.4%.

Overa l l 2.5% of our survey respondents had a PhD


13

S A L A R Y S U R V E Y 2 0 1 5

14

Min

50

35

25

20

<15

<15

<15

30

25

<15

25

15

25

20

30

25

30

20

20

Average Salary

55

40-45

30-35

25-30

15-20

15-20

15-20

35-40

20-25

25-30

30-35

15-20

25-30

25-30

30-35

35-40

30-35

20-25

20-25

Max

65

50

35

45

20

25

20

45

35

30

35

20

30

30

35

40

40

35

30

Job t i t le


Deputy Librarian

Systems Librarian


Assistant Librarian


Library Assistant

Head of Archives

Archivist

Assistant Archivist

Records Manager

Records Assistant

Knowledge Manager


Knowledge Officer


Information Manager


Researcher

Min

50

30

40

25

15

15

<15

50

25

25

30

15

35

25

25

30

40

25

25

Average Salary

55-60

40-45

40-45

30-35

15-20

20-25

15-20

55-60

30-35

25-30

35-40

15-20

40-45

30-35

25-30

35-40

50-55

30-35

25-30

Max

65

50

45

45

20

35

30

60

40

30

40

20

50

35

35

40

60

35

30

Local Author i ty + Publ ic L ibrar ies


LOCAL AUTHORITY & PUBLIC L IBRARIES: Local author i t ies

and publ ic l ib rar ies have more jobs around the count ry than any o ther sec tor

– 52% of respondents in th is sec tor were based outs ide London

24% for Th i rd Sec tor and only 20% Financia l Serv ices

2420Third Sec tor

F inancia l Serv ices

52Outside London


14

S A L A R Y S U R V E Y 2 0 1 5

15

16%E A R N£25K~£30K

What does the average Library & Information Professional look l ike?

42%LIBRARY SECTOR

Female68%

MA/MSC LEVEL48%

E D U C A T E D24%H AV E B E E N W O R K I N G I N T H E I N D U S T RY F O R

1-3 YEARS

W O R K I N L O N D O N

60%

IN AN ACADEMIC INSTITUTION

27%

15

S A L A R Y S U R V E Y 2 0 1 5

16

Our Group

As part of Progility Plc we are proud to be able to offer our customers the full range of support services

from across the group – our success is founded on a collaborative working practice.

Research SharePoint

PROFESSIONALDEVELOPMENT

IT

Publishing & Content Provision

Knowledge & Information Management

PersonalDevelopment

Insight & Intelligence

Leadership & Management

Risk & Compliance

Project Management

Records & Document Management

S u e H i l l R e c r u i t m e n t a n d T F P L a r e p a r t o f P r o g i l i t y P l c – w w w . p r o g i l i t y . c o m

8 0 B o r o u g h H i g h S t r e e t , L o n d o n S E 1 1 L L T : 0 2 0 7 3 7 8 7 0 6 8

Progility Recruitment

Through our combined expertise we offer a seamless recruitment service across

information, knowledge, market research, insight, analytics, big data, records, and

project and programme management

ILX

An internationally recognised provider of professional learning and consulting

solutions - delivering Portfolio Programme & Project Management, IT Service

Management, Risk Management and Business Financial Literacy learning solutions.

WoodSpeen

Offers range of Apprenticeships programmes in Health & Social Care, Business

and Administration, Customer Service, Team Leading, Retail, I.T., Childcare,

Hairdressing & Barbering, Manufacturing, Warehousing & Storage.

CONTACT US

For further information on any of our courses, or to request a copy of our course directory please contact:

T: 020 7751 7169 E: [email protected]

TFPL Learning

TFPL Learning is the specialist training and development service company for the library, knowledge and

information management industry. We offer over 100 specialised courses across 11 disciplines:

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E: [email protected]

www.tfpl.com

S u e H i l l R e c r u i t m e n t a n d T F P L a r e p a r t o f P r o g i l i t y P l c – w w w . p r o g i l i t y . c o m

8 0 B o r o u g h H i g h S t r e e t , L o n d o n S E 1 1 L L T : 0 2 0 7 3 7 8 7 0 6 8

E: [email protected]

www.suehill.com

1 salary survey_2015

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