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1 Quantifying the Risk of Disability and Death using Medical Claims Data (US patent 7,249,040 and patents pending) Presented at: The National Predictive Modeling Summit December 13, 2007 Greg Binns, PhD

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1

Quantifying the Risk of Disability and Death using Medical Claims Data

(US patent 7,249,040 and patents pending)

Presented at:

The National Predictive Modeling Summit

December 13, 2007

Greg Binns, PhD

Confidential 2

Overview

Challenges Enhanced Risk Selection Loss Ratio Analysis and Model Validation Clinical profiling for disease management Summary and discussion

3

Challenges for Disability and Life Risk selection

Manual rates—little discrimination Experience—little credibility and the Lexian PDF

implies credibility worse than you thought Competition—wild variability in pricing the same case

Risk management Pricing multiple lines Clinical profiling for disease management

Solution—use clinical information from medical claims for more accurate forecasts, pricing and DM

4

Enhanced Risk Selection

5

Strategy—Winning by Changing the Rules

Using better information (all medical claims and diagnoses)

Forecasting claim cost more accurately using proprietary Clinical/Statistical Models

Modifying the distribution system—review all groups in medical plan or TPA then quote on groups with the greatest profit potential

6

More Accurate Risk Selection—All Lines, All Groups

CUSTOMIZEDCLINICAL

STRUCTUREby Line

RAWDATA

INTEGRATEDPERSON ANDGROUP DATA

CLINICAL/STATISTICALANALYTICS

LTD

LIFE

CAPCOST™ and FIRST DOLLAR

SPECIFIC & AGGREGATESTOP LOSS

STD

DECISIONSUPPORT:

STOP LOSS

Data and Process

Steps

Underwriting/Decision Support

Products

7

Paradigm Shift

Evaluate risk and target favorable groups using Clinical/Statistical Models Provide more accurate pricing of Disability and Life for

medical customers Lower loss ratio and its variability Cross-sell with first dollar or medical stop loss coverage

Lower future risks—target high risk Disability and Life employees for disease management

8

Evaluating Disability and Life Risk

Medical claims and eligibility data required for cases to be underwritten

Medical and Disability or Life claims do not need to be linked at the person or group level for model development—key breakthrough

Different Clinical/Statistical Models required for different insurance products

Compare clinical risk to demographic and experience—Clinical/Demographic Ratio

9

Clinical/Statistical Models

Benefits of medical underwriting without the cost or intrusion

Far greater range in the person-level estimate of incidence rates and severity

Direct estimate of future risk—forward looking

Clinical profile for disease management

10

Chain of Events for Disability/Death—No Clinical Condition Condition Develops Diagnosis and

Treatment (usually) Disability/Death

Female 45-49Unknown Clinical

Conditions

Female 45-49Develops

Lung Cancer

Probability ofDisability=.004

Female 45-49Disabled withLung Cancer

ProbabilityProbability Lung CALung CA

=.0001=.0001

Probability LTDGiven Lung CA

=.09

11

Need Probability of LTD claim, Given Medical Condition (e.g., Cardiovascular)

Probability (LTD claim|Cardiovascular) = Prob(LTD claim & Cardiovascular)/ Prob(Cardiovascular)

CardiovascularDisease

LTDClaims

LTD &Cardiovascular

Overlap

No LTD &No Cardiovascular

12

Bayes’ Theorem Example for Cardiovascular Disease and LTD

Probability of (LTD Claim | Cardiovascular)=

[Prob(Cardiovascular | LTD Claim)* Prob(LTD Claim)]/

Prob(Cardiovascular)

13

Life Clinical vs. Demo Models—Group Forecast Accuracy Improves due to

Increased Precision at Person Level

Female 45-49LifeType IncidenceDemo 0.00118

Lung CA 0.10362

AMI 0.02396

HIV 0.01734

Breast CA 0.00676

Preg Comp 0.00002

14

LTD Clinical vs. Demo Models—Group Forecast Accuracy Improves due to

Increased Precision at Person Level

Female 45-49LTD EP 90 DaysType Incidence Duration Expected Months Expected CostDemo 0.004 50.8 0.20 $198.00

MS 0.036 101.0 3.31 $3,309.00

CVA 0.033 74.0 2.22 $2,222.00

Lung CA 0.092 25.5 2.14 $2,135.00

Preg Comp 0.003 1.8 0.01 $5.00

15

Preliminary Validation for LifeGroups with High Clinical/Demo Ratios have much higher

actual death rates than Low Clinical/Demo Groups but similar Demographic Risk

Clinical/Demographic Ratio from 2006 Medical Claims by Manual Rate and 2007 Actual 5 Month Death Rate/1,000 Employees with Medical Coverage

0.84

1.14

1.67

2.43

1.601.67

1.751.68

0

0.5

1

1.5

2

2.5

3

Clinical/ Demo <0.5 Clinical/ Demo .5 to 1.0 Clinical/ Demo 1.0 to 2.0 Clinical/ Demo >2.0

Death

Rate

/1,0

00

Actual 5 Month Death RateDemo Expected Death Rate/ 1,000 Medical Employees

16

Preliminary Validation for LTDGroups with High Clinical/Demo Ratios have 55% Greater Experience/Manual Ratio than Low Clinical/Demo Groups

LTD Preliminary Validation

0.95

1.31.28

1.99

0

0.5

1

1.5

2

2.5

Low Clinical/Demographic Ratio High Clinical/Demographic Ratio

Ind

ex

Clinical/Demo Ratio Experience/Manual

17

Group Level Clinical Risk— About 1/3 Groups 10%+ Over,

1/3 Groups 10%+ Under Demo Average Clinical/Demographic Ratio by % Groups

21%

11%

16%

18%

10%

24%

0%

5%

10%

15%

20%

25%

30%

<.80 .81-.90 .91-.99 .1.00-1.09 1.10-1.19 1.20+

Clinical/Demo Ratio

% G

rou

ps

18

Potential Profit Impact

Based on one client’s LTD data for cases under 1,000 lives Avoiding the worst 5% of cases would result in

increasing margins from 14% to 36% Assume avoid ½ of bad groups, margin becomes

25% or 11% increase Profit improved by targeting groups with low

clinical risk compared to demographic risk 21% groups have clinical/demo ratio<.80 10% premium reduction gives clinical loss

ratio=(.8/.9)*(current loss ratio)=.89 or lower of current

19

Potential Profit Impact (cont.)

Life validation Groups with Clinical/Demo Risk<2.0

75% claims 86% premium Implies 13% reduction in current Loss Ratio=

[(.75 claims)/(.86 premium)] *(current LR)= 87% current LR Groups with Clinical/Demo Risk>2.0

25% claims 14% employees or premium in those groups Implies 79% increase over current Loss Ratio

10% reduction in loss ratio is target for LTD and Life

20

Pricing Strategy

Current manual and process flow remain as foundation for underwriting

Blend Clinical/Demographic Ratio into pricing using credibility theory—include experience if reasonable credibility

Pricing considerations Price sensitivity and persistency rates Competitors and their strategy New vs. renewal for ancillary lines—note all groups

are medical renewals due to data requirements Discounts for multiple ancillary lines

21

Example Pricing Grid LTD: Clinical/Demo Ratio

Clinical/ Demo Ratio % Groups % Employees

Discount/ Load

<.25 0% 0% ?.25-.69 15% 8% -20%.70-.79 20% 17% -15%.80-.89 10% 11% -10%.90-.99 10% 15% -3%

1.00-1.09 15% 15% 10%1.10+ 30% 34% 15%

22

Pricing Considerations—Correlations between Lines

LTD STD Life Med

LTD 1.0

STD .68 1.0

Life .64 .21 1.0

Med .75 .65 .35 1.0

23

Clinical Profiling for DM

24

Example Clinical Profile for Disease Management—Summary

LTD Morbidity Profile: Summary Level

10.5%

20.4%

27.5%

1.8%

24.6%

91.7%

9.8%

31.2%

5.3%

24.1%

20.2%

1.8%

15.4%

68.5%

7.2%

19.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Cancer Circulatory Digestive Liver Mental Musculoskeletal Nervous Trauma

Group ABC Average

Clinical areas w ith potentialfor excess disability

25

Example Clinical Profile for Disease Management—Mental Disorders

LTD Morbidity Profile: Mental Details

7.6% 7.6%

9.4%

0.0%

6.3%

3.1%

5.7%

0.3%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

Depression Other Neurosis Psychosis

Pre

vale

nce

Group ABC Average

Potential for excess disabilityand difficult to confirm objectively

26

Example Clinical Profile for Disease Management—Musculoskeletal Disorders

27

Summary

Medical plans will have huge competitive advantage Superior risk selection using medical claims Cross-sell with medical or stop loss coverage Cash flow—Life and LTD premium about 3% medical

High persistency rates favor incumbent—change is slower than anticipated but inevitable

Future risk mitigation through disease management

28

Additional Topics

Privacy issues Individuals Groups

Modeling other lines Other?

29

Thanks

Greg Binns, [email protected]

847.295.2891 phone847.295.2892 fax