1 purchase card on-line system (pcols) continuous learning module for the cardholders supervisor
TRANSCRIPT
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Purchase Card On-Line System (PCOLS)
Continuous Learning Module
for the Cardholders Supervisor
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Using the Webinar Tool
General Webinar Information
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NOTE POD
CHAT POD
Using the Pods
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FILE SHARE POD
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Provide Your Information
Type in chat window
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Training Overview
Help and Support
Purchase Card On-line System (PCOLS) Overview
Enterprise Monitoring and Management of Accounts (EMMA)
Authorization, Issuance and Maintenance (AIM)
PCOLS Reporting
Data Mining (DM)
Risk Assessment Dashboard (RAD)
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Help and Support
PCOLS Help Desk
Phone: 800-376-7783, com 269-961-7307, or DSN 661-7307
Email: [email protected]
Operation Hours: 24x7
PCOLS DAU Continuous Learning Module CLG005
http://icatalog.dau.mil/onlinecatalog/courses.aspx?crs_id=1704
Contains: Role-Based Training for PCOLS
PCOLS Website at DAU Acquisition Community Connection (ACC)
https://acc.dau.mil/pcols
Contains: Site Deployment Packet, Interactive Tutorials, Frequently Asked Questions (FAQs), System User Manuals (EMMA, AIM)
milConnect link for work address update
RAPIDS Self Service link for email address update
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PCOLS Overview
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Enterprise Monitoring and Management of Accounts (EMMA)
Used to provision users into roles in a hierarchy
Based on roles, grants access to the other PCOLS applications
Authorization, Issuance and Maintenance (AIM)
System to issue and maintain Managing Accounts (MA) and Cardholder Accounts (CA)
Interfaces with the (currently) two banks
Store account information
PCOLS Reporting
Provides reports based on Purchase Card accounts and users of AIM
PCOLS Components
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Data Mining (DM)
Developed by third party vendor (FICO)
Reviews all transactions of all CAs and scores the transactions based on risk of fraud, misuse, or abuse
Flagged transactions are to be reviewed and verified by the A/BO
Risk Assessment Dashboard (RAD)
Reports an organization’s “health” in the Purchase Card Program
Health is based on risk-indicating controls
PCOLS Components (cont’d)
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Banking Systems
PCOLS does not replace transaction-level, bank-operated systems
Access Online and CitiDirect
Will be used before and after PCOLS implementation
Will provide capability to approve transactions
=
Access Online
CitiDirect
duplicative
PCOLS
Not /
PCOLS migrates manual Purchase Card processes to an electronic equivalent
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Pools
Pools are used to establish a group of individuals provisioned in the same roles in an organization
A/OPC and A/BO Supervisor roles – allows all members of the pool to own the same set of actions. For example, any pool member can act on any account associated with the organization.
A/BO role – AIM includes all pool members in the list of available A/BOs for an account; however, individual users MUST be assigned as Primary or Alternate A/BO for an account in order for the A/BO to have access to the account.
Cardholders (CH) Supervisor – AIM includes all pool members in the list of available CH Supervisors for an account. An individual must be assigned as the CH Supervisor for an account in order for the CH Supervisor to have access to the account.
Resource Manager – AIM allows all users assigned as an RM or RM Pool member in an organization to act on any account associated with any RM in the organization.
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Enterprise Monitoring and Management of Accounts
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Learning Objectives
EMMA Background
Defining: Provisioning
Roles
Purchase Card Program hierarchy
How to: Redeem Your Token
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Detailed Overview
Program-wide application
Captures hierarchies to grant system access to authenticated users
The hierarchy incorporates Supervisors into the program
Uses the Common Access Card (CAC) to link an individual to a role
Allows A/OPCs to create roles under their own, to complete the hierarchy in an organization
Other systems, such as AIM, use the roles in EMMA to grant permissions within the applications
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Provisioning
Electronic process of documenting the chain of command in the Purchase Card hierarchy
Top-down process
Assigning uniquely identified individuals to specific roles
Enhances strategic program management
Increases security
Allows for improved future risk management
Provisioning steps (the A/OPC performs all of these steps)
Add an Organization
Add a Role
Assign a User to the Role
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This is the role targeted by this PCOLS training.
Purchase Card Hierarchy
Option—provision one role or the otherOption—provision one role or the other Intermediate RM
DMDC Application Representative
PCPO Representative
Acquisition Executive Agent Component Resource Manager (RM)
HCA Agent Major Resource Manager
A/OPC
A/OPC Supervisor
High-Level A/OPC
RM Supervisor
RM
RM PoolA/BO Supervisor A/BO Pool Cardholders Supervisor
Cardholder
User of EMMA only
User of AIM and EMMA
User of AIM only
Targeted users for training
Key
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Tokens
In EMMA, the token links your CAC identifier to the role in which you are provisioned
The process of using your token is called “redeeming a token”
Your A/OPC may give you up to 30 days to redeem the token before it expires
A token will be received and redeemed for each role provisioned
Once you have redeemed your token, your A/OPC will be notified by email
If you receive a message that an error occurred, contact your A/OPC
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Tokens can be redeemed two ways
1. Click on the first URL in the email
OR
2. Enter provided token on login page
Redeeming a Token
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Redeeming a Token (cont’d)
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Logging on to PCOLS
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Ogle web site: o to the PCOLS Single Sign-on (SRS):https://www.dmdc.osd.mil/appj/pcols-web/
Logging in
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Notice and Consent
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Registered User Logon
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Select Application
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Authorization, Issuance and Maintenance
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Learning Objectives
AIM Background
Roles and Responsibilities
How to: Log On
Check Your Task Inbox
Issue a Cardholder Account
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Detailed Overview
A workflow tool used to perform various Purchase Card Program account issuance and maintenance functions such as: Updating Purchase Limits
Changing Merchant Category Codes (MCCs)
Ensuring that ongoing training requirements are met
Ensuring that lines of accounting are current
Draws from hierarchies recorded in EMMA to determine who has responsibility and permission to initiate and approve requests for Account issuance and maintenance
A live interface with the bank systems allows Account requests to be sent electronically
Daily feeds from the bank systems allows both systems to be up to date with the current Account information
Does not replace any existing systems to review and approve card transactions
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Users of AIM
RM and RM Pool are interchangeable in AIM
Cardholders access AIM only during the Cardholder Account establishment They must use a token to log into the application
User of AIM
Limited User of AIM
A/OPC
A/BO Supervisor
A/BO Pool
Cardholder
RM
Cardholders Supervisor
RM Pool
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Roles and Responsibilities - Cardholders Supervisor
Approve Cardholder requests
Only when the issuing A/BO and the CH Supervisor roles are not filled by the same individual
Maintain Cardholder Accounts
Conduct periodic reviews to ensure the appropriateness of Cardholder limits
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Selecting a Role
If you hold multiple roles or are in multiple organizations, select the role that you would like to act upon for this session
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Tasks for both Managing and Cardholder Accounts will be seen in the Task Inbox
Checking your Task Inbox
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Profile
All users see “Your User Information” section This information is pulled
from your CAC certificates and the DEERS database
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Success / Error Messages
Green Bar indicates the action was successful
Red Bar indicates the action failed
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Cardholder Accounts
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Issuing a Cardholder Account
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Issuing a Cardholder Account (cont’d)
a. A/OPC or A/BO initiates Cardholder Account (CA) request
Selects the Managing Account that will hold the new CA
Enters required CA information
When complete, an email notification is sent to the nominated Cardholder with an AIM token-embedded link
b. Cardholder accepts nomination
Acknowledges that they must complete the required training prior to the CA being issued and checks the training acknowledgement box
Checks the Acknowledgement of Cardholder Responsibility box
When complete, a PCOLS Task is sent to the Cardholders Supervisor or A/BO Supervisor
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Issuing a Cardholder Account (cont’d)
c. Cardholders Supervisor or A/BO Supervisor approves CA request
If the Cardholders Supervisor is not the issuing A/BO, the Cardholders Supervisor verifies the request
If the Cardholders Supervisor is the issuing A/BO, the A/BO Supervisor verifies the request
Reviews the Card/Convenience Checks Issuance Options and update, if necessary
Reviews the Purchase Limits and update, if necessary
The requested Purchase Limits may not be increased
Reviews the MCCs and updates, if necessary
When complete, a PCOLS Task is sent to the RM
CardholdersSupervisor
Approve CA request
CH Sup = A/BO?
Yes
No
A/BO Supervisor
Approve CA request
Receive notification
if involved in account issuance
Receive notification
if involved in account issuance
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Issuing a Cardholder Account (cont’d)
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Issuing a Cardholder Account (cont’d)
d. RM fills out financial information and approves the CA request
Reviews Accounting Validation Code, Default Accounting Codes, Purchase Limits, and MCCs and updates, if necessary
When complete, a PCOLS Task is sent to the A/OPC
e. A/OPC fills out required data and approves CA request
Reviews Office Name, Justification, Organization Name, Card/Convenience Check Issuance options, Purchase Limits, UIC*, Identity Verification*, and MCCs and updates, if necessary
Certifies that the Cardholder has completed their training and enters the date of completion
Certifies that the Required Delegations and Appointments letter was issued and enters a date for review
Enters Special Designations for the CA
* Navy users only
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Issuing a Cardholder Account (cont’d)
f. AIM sends the CA request to the bank
If the bank rejects the request, it goes to the A/BO for revision
Rejections may stem from entry of incorrect data or violation of a business rule, such as entering incorrect LOA or DAC information
If there is a connection error, the CA request will return to the A/OPC’s AIM Task Inbox for resubmission
g. After one business day, AIM generates an email notification to all roles involved in issuance that the CA is active, based on bank confirmation
The Purchase Card will then be shipped; once received, the card must be activated following standard bank procedures
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Issuing a Cardholder Account (cont’d)
Cardholder Account has been successfully established!
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PCOLS Reporting
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Learning Objectives
PCOLS Reporting Overview
PCOLS Reporting users
PCOLS Reports
How to: Select a role
Select a report
Run a report
Generate a report
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PCOLS Reporting Overview
Provides a defined set of reports based on Purchase Card accounts and users of AIM
Reports can be generated only for organizations in which a user is associated
PCOLS Reporting uses data from AIM, EMMA, and DEERS
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PCOLS Reporting Users
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PCOLS Reports
Purchase Card – allows users to view a list of Cardholder Accounts that meet the selected reporting criteria.
Training Due Report- allows users to view the number of accounts that training is due for A/BOs, Cardholders or both.
Note: The PCOLS data base will be updated during the 2:00am to 5:00am EST system unavailability window; therefore, current data in all reports will not be available until the next business day.
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Selecting a Role
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Selecting a Report
Upon selecting your role folder, you will be presented with a list of reports that are available to the selected role.
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Running a Report
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Generating a Report
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Purchase Card On-line System (PCOLS)
This concludes the PCOLS Continuous Learning Module for the
Cardholders Supervisor