1 partnerships lisa gilliss, m.ed. manager - technology assisted learning unit learning &...
TRANSCRIPT
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Partnerships
Lisa Gilliss, M.Ed.
Manager - Technology Assisted Learning UnitLearning & Development
RCMPOctober, 2008
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OVERVIEW OF PRESENTATION
• RCMP Context• History of elearning at RCMP• Partnerships Stories• Way ahead• Questions
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RCMP CONTEXT
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RCMP CONTEXT
• 30 000 employees (15,000 police officers)• 3 territories, 8 provinces• More than 190 municipalities and 184
Aboriginal communities• 750 detachments (remote locations)• Shift work. 24/7.• Bilingual• Little time for training!
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• Started in 1997 – Cadet Program re-design– 10 000 learning files/objects
• Making books digital– RCMP U– Lots of content – html
• Vista CE - 1999
• Vista 4 - 2006
E-LEARNING HISTORY AT RCMP
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Investigator’s Toolbox• Performance Support System - 35,000 files– No tracking / No assessment abilities– No restrictions based on users – Needed an LCMS / LMS
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AGORA
• LCMS• Internal branding name is “Agora” – Agora: a Greek word meaning “a central location to
meet, discuss and find information”.
• Every National elearning course in available in French and in English
• Only available on the intranet (infoweb)
• Secure access – Ex: Under Cover course
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A few numbers
• 28,000 online courses completed (2007-2008)• 35% of all formal training in the RCMP• 160 M dollars training budget• 1.1 M e-learning budget (mostly salaries)• Mandatory 1 day course cost 2-4 million• E-learning development cost 50 - 100K
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Quantity vs Quality
• Focus on quantity, numbers, speed of release• Not focused on quality training, andragogy or
performance improvement. • Forgetting the learner
» Examples: CLC
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Way AheadAs we move forward with advanced
learning technologies the biggest mistake we could make is think that we can do this alone.
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THE WAY AHEAD: PARTNERSHIPS
Partnerships are key to the future of advanced learning technologies at the RCMP.
• Canadian Police Knowledge Network (CPKN)• DND• Federal Law Enforcement Training Centre
(FLETC)• Justice Institute of BC (JIBC)• CBSA, CSC, OGD• FBI• US Secret Service
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THE WAY AHEAD: PARTNERSHIPS
• CPKN
– CPIC
– FIPA
– NSOR
– Investigative Communications
– Harassment in the Workplace, etc.
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THE WAY AHEAD: PARTNERSHIPS
• DND– Use of Serious Games • Recreating Schools• Enhancing ERT training
– CDA– Virtual Environments– Advanced Distributed
Learning (ADL) Lab
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THE WAY AHEAD: PARTNERSHIPS
• FLETC– Terrorist Indicators, Ambush– Driving Sim– Research
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THE WAY AHEAD: PARTNERSHIPS
• Course content • Course design• Ideas / lessons learned• Software• Expertise• Infrastructure• Virtual environments• Research and testing• Gaming• Investing in our partnerships!
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Bottom Line
– Police forces sharing content and resources
– Reducing duplication
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THE CURRENT TEAM
Technology Assisted Learning Unit• Manager• 1 content project manager / instructional designer• 1 technology manager / instructional designer• 5 multimedia developers• 1 Lawyer• 1 application administrator • 1 course coordinator
* 24/7 helpdesk support provided by National Helpdesk
