1 northside isd fleet safety program debby glass risk management coordinator benefits & risk...
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Northside ISD Fleet Safety Program
Debby GlassRisk Management CoordinatorBenefits & Risk Management OfficeNovember 19, 2009
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Learning Objectives Provide the importance of a consistent fleet
safety program for school districts. Identify the process for Vehicle Accident
Reporting currently used at Northside ISD, roles/responsibilities and the benefits of the program.
Annually review shared data to ensure departments understand impact of fleet safety program and their contribution to the program’s success.
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Overview of NISD Fleet 1133 NISD Vehicles on the road
681 Buses Over 50,000 students transported daily 8 million plus miles annually Provide to and from school, field trips, sports activities,
after school programs, etc. 389 Trucks/Vans
Service over 100 Campuses/Buildings Also 51 trailers utilized throughout District
63 Additional Vehicles 41 Police Department Vehicles 22 Assigned to Departments
Total of 11 million plus miles driven annually.
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FLEET SAFETY PROGRAM12 ELEMENTS TO PROGRAM
1) POLICY STATEMENT/PURPOSE
2) RESPONSIBILITIES
3) VEHICLE ASSIGNMENT & USE
4) INSURANCE LIABILITY
5) DRIVER EVALUATION & POINT SYSTEM
6) DRIVER QUALIFICATION/DISQUALIFICATION
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FLEET SAFETY PROGRAM 12 ELEMENTS TO PROGRAM
7) ACCIDENT REVIEW & QUALIFICATION PANEL
8) RECORDKEEPING
9) SAFE VEHICLE OPERATING PROCEDURES
10) ACCIDENT AND LOSS REPORTING PROCEDURES
11) VEHICLE RENTAL
12) EDUCATION
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Purpose
This program applies to District employees who use District owned, rented, and leased vehicles while furthering the business of NISD.
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Objective
To provide instruction regarding driver eligibility, accident reporting procedures, driver training requirements and guidelines regarding the use of District vehicles, and rented and leased vehicles. To establish standards regulating vehicle maintenance storage and use.
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2) Responsibilities - Very Detailed
Hiring Authorities – Principals/Directors (or designees)
Supervisors Employees Benefits & Risk Management Assistant Superintendent of HR (or
designee)
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3) Vehicle Assignment & Use
District vehicles. What employees can/cannot do.
Detailed expectations of drivers who operate District vehicles. Operate with Care…….
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4) Insurance Requirements
NISD’s current insurance coverage.
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5) Driver Evaluation & Point System MVR checks on all NISD drivers and
employees who drive on District business. (annually and periodically)
Point system for driving violations applies to employees that drive District vehicles. Acceptable: 0 points Marginal: 2-4 points receive counseling, training. Probation: 5-9 points receive counseling,
required to attend DDC within 60 days at employee’s cost.
Unacceptable: 10 points may not drive on behalf of the District.
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6) Qualification/Disqualification
Driver Prerequisites Valid Texas Driver License Obtain Texas Driver License within 30
days of hire Disqualification
10 Points Failure to obtain a Texas Driver License
within 30 days of hire. Out of service order for CDL Drivers
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Results of Disqualifications When Driving is an Essential Function:
Employee will not be allowed to continue to drive on company business at any time.
Employee may be assigned non-driving duties as authorized by the Superintendent or designee.
Employee may ride as a passenger if approved by the Hiring Authority.
All the above is only during the Resolution Period. (Does not apply to CDL Drivers.)
Other assigned duties can not be grieved by the employee for any reason.
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Resolution Period
Employee may appeal to the Accident & Review Panel and/or,
Find another position within the District (non driving position). If appealed, panel meets to review all
documented evidence.
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7) Accident Review & Qualification Panel
Purpose: To review appeal by an employee relating to whether the employee caused a motor vehicle accident and is disqualified from driving. Risk Management Representative Department Rep. from affected dept. Non-involved Director, Principal or VP/AP Transportation Director or Assistant Director Non-involved HR Representative
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After Resolution Period
Employee status not resolved: Hiring Authority may recommend
termination, reclassification, transfer or demotion. Other assigned duties can not be grieved
by the employee for any reason. Employee may voluntarily resign their
position and reapply later for same or similar position.
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8) Recordkeeping Maintain the Following Records
Vehicle Records – date of purchase, VIN number, amount of purchase, inspection dates, license plate dates, etc.
Driver Records – copy of driver’s current license and all MVR’s requested.
Accident Records – all supporting documents pertaining to all vehicle accidents.
Sign in sheets or certificates of attended Driver Safety Training or Defensive Driving Course.
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9) Safe Vehicle Operating Procedures
Comply with Federal, State, Local and Administrative Regulations.
Not abusing the vehicle, Ie., excessively racing cold engine, riding clutch, ignoring warning light indicators, overloading a vehicle, using vehicle for something other than what it is designated for.
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10) Accident and Loss Reporting Procedures – Employee
Stop, identify self, call Supervisor and NISD PD.
Summon aid for injured. Take pictures if camera available. Refuse to sign any liability wavier
indicating that you are not injured. If Private vehicle, notify your personal
insurance company. Complete vehicle accident report.
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Accident and Loss Reporting Procedures – Supervisor
Report to the scene of the accident, if possible. Investigate the accident (including pictures) Ensure all witness reports are completed Get a written Incident Statement from the driver.
(handout) Complete the on-line Vehicle Accident Report. Use mapquest for assistance in “drawing” area. Submit all the above info to person in your office.
This person is to submit all info. To the Benefits & Risk Management Office within 24 hours.
Heads up call to Risk Management.
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Accident and Loss Reporting Procedures – Risk
Management
RM receives “heads up” call. Determine if RM staff needs to
respond to accident scene. Once report is received, review,
determine who’s at fault, either: Send to Insurance Company or TPA Subrogate
Work closely with Insurance Company or TPA for resolution.
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The Way We Were……… Sent email with large
quantity of pics. Pictures were distorted
or unusable. Report was vague or
incomplete. Only Transportation
investigated and provided above data.
No heads up call, received call from adverse driver first.
Sometimes we were given the video, sometimes we weren’t.
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The Way We Are…….. Shared “K” Drive for pictures/reports Initial training on Accident Investigation
processes, and is ongoing. All departments that have fleet now
conduct accident investigation and complete reports/pics.
All Departments immediately notify RM when vehicle accident occurs.
VHS or digital data is delivered to RM within 24 hours of accident.
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11) Vehicle Rental
Comply with NISD Administration Regulation.
Report any Accidents or Citations to Supervisor.
Complete Vehicle Accident Report.
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12) Education
Fleet Safety Administration Regulation provided to all New Hires.
Safe Driver Training for all New Hires and all Employees Every Three Years.
Trailer Safety Training Annually (if applicable).
Defensive Driving Course (at employee’s cost).
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Questions
Questions/comments regarding Fleet Safety Program?
Next……… Annual Transportation Claims Review Meeting.
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Annual Transportation Claims Meeting
Held between February and March of each year.
Attendees: NISD Transportation Director, Assistant Director, Station Managers, Safety Specialist, Crawford & Co. Claims Manager, Adjusters, Finance Manager, Insurance Broker Rep, TAPS Rep., NISD Risk Management Staff.
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Annual Transportation Claims Meeting Purpose:
To review open claims, costly claims. Discuss concerns and ideas. View videos of specific accidents and discuss
pro/cons or what if’s. Share new information or tools that can be used
to enhance all efforts. Accident Investigation Process Scene Investigation Importance of Photographs VHS versus Digital Cameras
Review graphs/data.
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Total AL Claims by Station Comparison
All Data derived from information submitted to NISD Risk Management from respective locations.
2007-2008 Comparison by Station
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35
38
34Culebra
North
Rhodes
South
2008-2009 to date
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17
23
36
Culebra
North
Rhodes
South
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Damage to District Owned Property Vs. Other Driver’s Fault Vs. All Other Claims
Our Driver's Fault: 49%
Damage to Own Property
22%
Other Driver's Fault: 29%
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3 Year Data - Quarterly Bus Transportation Claims
3532
39
30
3638
32
41
15
25 23
0
5
10
15
20
25
30
35
40
45
Aug - Oct Nov - Jan Feb - April May - July
06-07
07-08
08-09
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Top 6 Types of AL Claims in Last 3 Years
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51
58
21
64
20
0
10
20
30
40
50
60
70
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7 Year Comparison of Total Transportation AL Claims
92
57
90
114
151
123132
93
0
20
40
60
80
100
120
140
160
1
2001-2002
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
2008-2009
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7 Year Comparison of Bus Accident Claims Vs. Total Fleet
92 93
472 472524
573 590635
682
9057123
151114 132
720
0
100
200
300
400
500
600
700
800
Total #Accidents
TotalNumber ofBuses
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Cost – 7 Year Comparison of Paid/Reserves
83,414
0
409,102
0
420,987
0
206,141
0
501,093
14,156
212,351
14,000
249,673
109,360
42,007
29,200
0
100,000
200,000
300,000
400,000
500,000
600,000
Reserves
Paid
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On-going Communication Constant communication with the
Transportation, Maintenance, and Warehouse Departments.
Work closely with the Transportation Training & Safety Specialist.
Review accident reports, request additional data, interview driver’s, witnesses, etc.
Assist with problem solving to eliminate driver errors, routes, etc.
Periodically attend in-service meetings and share data.
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Trailer Safety Video Partnered with NISD Maintenance Dept. to
develop a “Trailer Safety” video utilizing the NISD Staff Development Dept. Gross Vehicle Weight Rating and Towing Capacity Hitching a Trailer Test the Brakes Loading the Trailer Tie Downs – Securing the Trailer Road Safety – Reference Transportation Codes Skids – Different when Pulling a Trailer Summary VIDEO
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Questions/Comments
Thank You for Attending!