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1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April 12, 2010 Focus: Reducing Incidents of Substantiated Maltreatment in Care

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Page 1: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

1

No child who has already

been maltreated should

ever be hurt again on our

watch.

Provider G-Force MeetingDivision of Family & Children ServicesApril 12, 2010

Focus: Reducing Incidents of Substantiated Maltreatment in Care

Page 2: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Spotlight on Hypotheses 3 & 4(Developed at the March 2010 Provider G-Force Meeting)

Hypothesis 3: High levels of substantiated maltreatment in care are being driven by confusion around broad definitions.

Hypothesis 4: What we do for children in foster care, and the providers who care for them, in the first 30 days affects child and organizational outcomes.

Page 3: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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April 2010 Provider G-Force Agenda

I. Provider Findings: Follow up from March 2010 Provider G-Meeting (Hypothesis 4)

II. DFCS Findings: Review of Substantiated Maltreatment in Care within First 30 Days of Entering Care (Hypothesis 4)

III. Andy Barclay: Perspectives on Maltreatment in Care

IV. Analysis of Maltreatment in Care Cases Substantiated for Inadequate or Lack of Supervision & Inadequate Medical Care (Hypothesis 3)

V. Homework Assignment for May 2010 Provider G-Meeting

Page 4: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Provider Findings: Follow up from March 2010 Provider G-Force Meeting

Hypothesis 4: What we do for children in foster care, and the providers who care for them, in the first 30 days affects child and organizational outcomes.

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Analysis of Children Entering Providers’ Care between February 22, 2010 & April 7, 2010

Questions Addressed:

Is this child a good match for your facility’s resources?

Did you assign someone to work with the child?

What has been the level of communication with the DFCS case manager?

Are there any emerging issues with this child?

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CPA: Children Entering Care

119 children entered providers’ care during this period.

The number of previous placements ranged from none to ten.

Children ranged in age from 7 days to 18.

All indicated someone had been assigned to work closely with the child.

Only 2 indicated child not a good match for them.

Communication with DFCS: Good (78), Average (30), and Poor (5).

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CPA: Emerging Issues

Behavioral Health Concerns

Mild depression

Required psychiatric hospitalization

Hospitalized due to PCP in system (16 year-old)

Recent AWOL

Behavior problems / Possible disruption

Educational Concerns

Recently expelled from school / may be moving to a CCI (16 year old)

Medical Concerns

Child pretends to be ill

Medical issues

Other

No visitation schedule

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CCI: Children Entering Care

99 children entered facilities between February 22, 2010 and April 7, 2010.

The average age of the children was 14.

The number of previous placements ranged from none to at least twenty with an average of four.

Only one said poor communication with DFCS; most good to average.

Only two children indicated to not be a good match for the facility’s resources (children were noted to be involved in chronic fighting and cutting behavior).

Page 9: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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CCI: Emerging Issues

Behavioral Health

Abandonment / Adjustment Issues

Aggressive behavior

Chronic fighting

Chronic smoking / nicotine dependence

Clinical prognosis is poor

Suicidal / Cutting behavior

High anxiety

Compulsive behavior

Behavioral Health Continued

Sex offender treatment

Sexual promiscuity

Educational Concerns

Expelled from school

Truancy

Other Concerns

Medical condition

Turning 18 in May and will not have completed high school

Temporary DFCS case managers

Page 10: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Provider Findings: Substantiated Maltreatment Cases

Providers responded to the following questions:

What were the circumstances involved in the substantiated maltreatment incident?

What were the unmet behavior needs that may have led to the substantiated maltreatment incident?

What could have been done or done differently to prevent the substantiated maltreatment?

What were some of the lessons learned as a result of this substantiated maltreatment incident?

Page 11: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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CCI: Circumstances Involved in the Substantiated Maltreatment Incident

Children leaving facility without approval / incident not reported by staff timely

Staff and child confrontation

Inadequate medical attention / follow-up

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Unmet Behavior Needs

No opportunity to pursue relationships

Youth not ready for a community-based placement

Greater level of supervision needed

Page 13: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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What Could Have Been Done to Prevent the Substantiated Maltreatment Incident from Occurring?

CCI

Discussion of self-confidence and age-appropriate relationships

Conflictual relationship between staff and youth. This staff should not have accompanied youth to next placement.

Increased training for staff on supervision during “high activity” times (chores, meals, free times)

CPA

Extensive training for foster parents on disciplinary policy

Page 14: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Lessons Learned as Result of the Substantiated Maltreatment Incident

CCI

Alternate patterns of bed checks to minimize youth familiarity with staff behavior.

Emphasis on de-engagement skills with staff so they are not drawn into conflicts with youth.

Increased staff during critical periods.

Restrict access to chemicals

Ensure adequate supervision and medical care

CPA

Closer monitoring of homes by case managers

More individualized time with children by case managers

Greater vigilance needed in assessing/detecting potential red flags

Page 15: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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DFCS Findings: Review of Children with Substantiated Maltreatment in Care Incidents in First 30 Days

Qualitative case review completed on all cases

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Case Review Analysis of Substantiated Cases Presented at March 2010 Provider G Meeting

After detailed case review completed of substantiated cases presented at the March 2010 Provider G Meeting, we found that only 63% of the substantiated incidents actually occurred after the child entered foster care.

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Length of Time in Care Prior to Substantiated Maltreatment

Length of Time in Care at Time of Incident

Number of Children

1 month or less 22

2 to 3 months 26

4 to 6 months 33

7 to 12 months 56

13 to 24 months 55

25 to 36 months 39

37 to 48 months 13

49 to 72 months 18

73 months or more 10

Total 272

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Findings Related to Children Not in the Foster Care at the Time of the Substantiated Incident

Of the 202 substantiated incidents initially thought to have occurred during the first 30 days in care, only 22 were determined during that period.

There were also 19 cases that were substantiated maltreatment in care but the actual incident date was more than 30 days after coming into care.

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Strategies to Increase Accuracy of SHINES: Maltreatment in Care Reporting

Train case managers on appropriate procedures for documenting maltreatment in care

Provide clarity on definitions related to maltreatment in care

Immediate notification to staff when data problems discovered

Routine SHINES queries and case reviews to ensure accuracy of SHINES information

Development of a Special Investigation Unit

Enhance SHINES to increase business intelligence related to maltreatment in care (mandatory fields, prompts, etc.)

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DFCS: Insights Gained from In depth Review of Cases

Georgia can better define it’s policy definition of maltreatment and practice guidance for handling investigations of “institutional abuse” that includes foster home and kinship/relative settings.

Clarity regarding the CPS/Licensing interface.

Provide better guidance when reports occur in pre-adoptive homes including the unique needs of children and their pre-adoptive parents during and after the investigation process

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Analysis of Substantiated Maltreatment in Care within 30 Days of Entering Care

Hypothesis 4: What we do for children in foster care, and the providers who care for them, in the first 30 days affects child and organizational outcomes.

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Summary of Characteristics of Children with Substantiated Maltreatment in First 30 Days

Substantiated maltreatment incident for half of the cases was inadequate or lack of supervision.

There were 14 boys and 8 girls with substantiated maltreatment incidents.

Twenty-one of the 22 children had been in at least one other placement prior to current placement: 19 had one placement prior and two had already been in two placements. The one child not in previous placement was only 9 days old but siblings had been in a previous placement.

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Qualitative Findings Regarding Children in Care for 30 Days or Less

Angela Coulon, Carla Simms &

Katherine Herren

- Nature of the Maltreatment Incidents -

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Substantiated Inadequate Supervision Circumstancesfor Children Who Had Been in Care for 30 Days or Less

Case manager found two children home alone when she went to the foster home to pick them up for court.

Three children left home alone while foster parent took her daughter to college. When she returned, 9 day old child was unresponsive and later died.

Case manager visited foster home and found home to be filthy. In addition, the child, who has special needs, was alone and unsupervised by a lake.

Two children involved but therapist reported that one of the children had a burn on her left arm; no information on how child was burned.

Five children involved in sexual encounter at a Resource Center.

Seventeen year old reported that foster father kissed and rubbed her in several places.

12 year old alleged that a friend of the foster parent grabbed him by the shirt and threw him against the wall.

Page 25: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Substantiated Physical & Sexual Abuse Circumstances for

Children Who Had Been in Care for 30 Days or Less

Foster Parent spanked 3 year-old child with a belt for misbehaving in school.  During the spanking, child was hit in the face with the belt and a welt left on his face.

Four year-old child had "claw marks" going down both sides of her face. Child was also ill and in need of medical attention.

Three year-old child was spanked by an uncle sustained injuries (bruises).

Twelve year old child had "grab-type" marks and scratches on his arm from wrist to shoulder.

Foster Parent reported that foster child used the hand of the foster parent to self-masturbate.

Sixteen year old child reported that a staff member at the CCI was sexually inappropriate with her.

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Perspectives on Maltreatment in Care: Andy Barclay

Review of DFCS Maltreatment in Care Cases

What is Maltreatment in Care?

Federal / National Perspective on Maltreatment in Care

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Hypothesis Three: High levels of Substantiated Maltreatment in Care are Being Driven by Confusion Around Broad Definitions

Data review of 272 children with substantiated maltreatment incidents between June 2008 and February 2010

Qualitative reviews of Inadequate Supervision and Inadequate Medical Care (two predominant categories)

Page 28: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Characteristics of Children with Substantiated Maltreatment in Care Incidents

Age: Average age of 10

Time in Care: Average of 15 months and a Median of 10 months in care

Time in Current Placement: Average of 5 months with a median of 3 months

Number of Placements: 43% of children were in their first placement while 46% had been in one previous placement prior to current placement at time of the substantiated maltreatment incident

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Region Number of Cases Percent of Total in State

1 12 4.4%

2 20 7.4%

3 28 10.3%

4 15 5.5%

5 11 4.0%

6 15 5.5%

7 3 1.1%

8 15 5.5%

9 10 3.7%

10 5 1.8%

11 13 4.8%

12 12 4.4%

13 47 17.3%

14 16 5.9%

15 11 4.0%

16 14 5.1%

17 25 9.2%

Total 272

Regions of Substantiated Maltreatment Incidents from

June 2008 – February 2010

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Placement Type of Substantiated Maltreatment in Care Cases from June 2008 – February 2010

Number of Cases Percent of Total

CCI 66 24.3%

CPA 49 18.0%

DFCS Foster Home 97 35.7%

Relative 10 3.7%

Adoptive Home 6 2.2%

Hospital 5 1.8%

Non Relative Paid 4 1.5%

Other Resource 4 1.5%

YDC 5 1.8%

Other 26 9.6%

Total 272

Page 31: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Number of Previous Placements for Children with Substantiated Maltreatment in Care Incidents from June 2008 through February 2010

Number of previous placement

Number of Children Percent

0 116 42.6%

1 124 45.6%

2 26 9.6%

3 6 2.2%

Total 272

Page 32: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Qualitative Review Findings

Analysis of the following substantiated incidents:

Inadequate or Lack of Supervision

Inadequate Medical Care / Medical Neglect

Page 33: 1 No child who has already been maltreated should ever be hurt again on our watch. Provider G-Force Meeting Division of Family & Children Services April

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Inadequate or Lack of Supervision

Absence of supervision generally refers to:

Caretaker physically absent

Caretaker physically present but involved in other tasks

Level of supervision not sufficient for to meet child’s vulnerability

Knowledge and skill set of staff does not match the needs of the child

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Inadequate Medical Care

Inadequate medication generally involves:

Child not provided with prescription medication or no follow-up to medication management.

Caregiver refusing to provide medical care or did not provide timely.

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Emerging Hypotheses

Children with high number of placements Lack stability Need for more intense services and support

Critical “smoke” factors are being missed before the “fire” Silent child Inadequate professional lens for emerging risk Transition practice for children in care Caseworker

Recruitment, selection and setting of values and standards for foster parents and facility staff may be selecting-in the wrong people for the job Are we assessing for a different job than we are giving

them?

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Homework for May 2010 Provider G-Force Meeting DFCS:

Explore the data around children with high number of placements

Providers: Identify 5-10 kids with serious medical issues,

pull cases, understand from removal to placement (ex: feeding tube)

Be prepared for discussion around emerging hypotheses 6 and 7

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Monday, May 10, 2010

Next Provider G-Force Meeting