1

NetTN Executive Steering Committee Meeting

2nd Quarter, 2010

Confidential Under TCA 10-7-504

Confidential Under TCA 10-7-504 2

Network Overview

April through June 2010

Network Availability Apr May June Target

Core (A.1) 100.000% 99.996% 100.000% 99.999%

Edge to Core (A.2) 99.97% 99.97% 99.95% 99.95%

Internet Access WAN (A.5)

100.000% 100.000% 100.000% 99.999%

Internet/Internet 2 (A.6) 100.00% 99.85% 100.00% 99.95%

Site Statistics Apr May June Target

Total Sites 1784 1798 1799  

Compliant Sites (A.2) 1728 1741 1715 100.00%

Non-Compliant Sites 56 57 84  

Confidential Under TCA 10-7-504 3

Network Topography DetailAs of June 30, 2010

NetworkTopography

384 K 206

1.5 M 1011 7 6 1 38 73 4

3 M 72 2 1 50 2

4.5 M 8 1

6 M 2 1

7.5 M 1

9 M 16 M 1

Metro E - 4 M 4 12 1 1 7 1

Metro E - 8 M 19 4 3 1 1

Metro E - 10 M 7 10 1 1 2 4 3

Metro E - 20 M 3 1 1 6 2 3

Metro E - 50 M 8 2 1 1 11

Metro E - 100M 2 16 6 4 158 4

Metro E - 200M 6 2 4

Metro E - 600M Metro E - 750M 1 1

Metro E - 1Gb 1 5

Totals 1345 61 10 16 4 40 318 18 6

CHN SDE LLG PBS OIR TBR PCU UTS EHE

Confidential Under TCA 10-7-504 4

Network Activity

April – June 2010

Network Growth

Organization OIR / TBR

30-day

OIR/TBRMetro-E60-Day

CommunityHealth

e-Health UT LLG PCU PBS SDE TOTAL

Month Apr- June Apr- June Apr- June Apr- June Apr- June Apr- June Apr- June Apr- June Apr- June 

New 50 2 2 0 1 4 1 0 21 81

Change 5 11 0 1 0 0 0 0 3 20

Disconnect 21 0 17 0 0 0 0 0 2 40

TOTAL 76 13 19 1 1 4 1 0 26 141

Expedites 4 1 0 0 0 0 0 0 0 2

Confidential Under TCA 10-7-504 5

Video Metrics

April – June 2010

Metric Apr-10 May-10 June-10

Total Conferences 32 23 35

Total Participating Sites 130 86 146

Total Conference Time (in minutes) 15,880 12,965 20,888

Average Conference Duration (in minutes) 122 151 143

Total Registered Sites 194 194 195

Security Accomplishments

Q2 Managed Security Services - Change Control & Trouble Tickets• MSS Firewall & IDS Change Requests were completed successfully• Severity 1-2 MSS Trouble Tickets Completed Successfully• Severity 1-6 MSS Trouble Tickets Completed Successfully

Q2 Security Consulting Deliverables• Created the “NetTN Firewall Port Block Effectiveness Report” and presented to the NetTN

Program Office to demonstrate success post-implementation• Created the “NetTN Firewall Logging and Alert Recommendations Report” and presented

to the NetTN Program Office. Recommendations were successfully implemented on 43 firewalls

• Developed curriculum & provided Instructor-led NetTN security training classes for LCM Operation Managers, CMS-Tier 1 Help Desk, LCM Engineering, AT&T Labs

• Updated the NetTN Security Incident Response Plan for 2010• Revised “MACD to MSS Provisioning Process” Documentation

• Added URL Filtering for all NetTN Partners• Added Premise-based firewall provisioning information

6Confidential Under TCA 10-7-504

Security Accomplishments

Q2 Security Consulting Deliverables• Created the NetTN Core Penetration Test Report

• Findings presented to NetTN Program Office• Documented the penetration testing server & network configuration

• Met with NetTN Program Office to develop a NetTN End-Site Penetration Test SOW• Created a “NetTN End Site Pen Test Partner Approach & Benefits” slide deck for customer audience• Developed & presented “NetTN End Site Vulnerability Scan Target Scope” and Statement of Work

• Completed Geographic failover testing in the bat cave for CR-2417 - Knoxville to Nashville Internet Egress Failover and Failback Testing

• Developed a NetTN Firewall, IDS and Threat Alerts Configuration Spreadsheet• Documented custom actionable threat management report requirements• Created 43 Custom Firewall Policy Export Reports and disseminated to NetTN Partners

7Confidential Under TCA 10-7-504

8

Project ManagementKey Network Projects Completed

Core Enhancements• Completed installation of additional PER capacity in Nashville, Knoxville and Memphis• Completed physical installation of new IBR and EGR chassis in Nashville and Knoxville• Completed diverse connections on JHNPE1 to Knoxville and Nashville GSR routers• Completed IOS upgrades on new PER chassis in Nashville, Knoxville and Memphis• Completed standardization/migration of OOB connectivity for management routers in

the Central Offices

Internet Egress• 10G MIS Circuit completed in Knoxville

Geographic Failover Test• Performed geographic failover test for Internet traffic between Nashville and Knoxville• Supported the July firewall upgrade work

Confidential Under TCA 10-7-504

9

Project ManagementKey Network Projects Completed (cont)

URL Filtering •Applied Authorized Override enhancement configurations for K12 schools•Transitioned to New URL Filtering Database/Features

Provisioning• Completed TEMA provisioning for new VRF• Completed K-12 provisioning for Franklin County• Completed TSU Multi-homing Design and Implementation

Decommissioning Project• Completed legacy port shutdowns in Nashville and Knoxville for decommissioned equipment

Confidential Under TCA 10-7-504

10

Project ManagementKey Network Projects In Progress

Core Backbone and Equipment Upgrades• RSP/CHOC12 Upgrades postponed as a Q1 activity – complete by October 17• Completion of activation of new IBR and EGR chassis in Nashville and Knoxville (Q4)• Installation and activation of additional PE chassis in Chattanooga (Q4)

Decommissioning• Legacy VRFs and ports will be un-configured (Q4)• Completion is a pre-requisite to the new IBR and EGR chassis turn-ups scheduled for Q4

NSHPE5 Metro Ethernet Aggregation re-grooming• Completed in Q3 for Austin Peay State University and Tennessee Technological University

OIR Egress Monitoring• Began engineering planning for supporting the monitoring of the new OIR Egress link (implemented in Q4)

Confidential Under TCA 10-7-504