1 meaningful e-learning founder and president mcweadon.com badrul huda khan, ph.d

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Meaningful E-Learning

Founder and PresidentMcWeadon.com

Badrul Huda Khan, Ph.D.

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ContentContent StudentsStudentsInstructorInstructor

E-learning is an instructional model that allows instructor, students, and content to be located in different, noncentralized locations so that instruction and learning occur independent of time and place.

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A high quality e-learning system

must be meaningful to all stakeholders groups:

• Learners• Instructors• Technical & Support Staff• Organization

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An e-learning system is more likely to be

meaningful to learners when it is • easily accessible• clearly organized• well written• authoritatively presented• learner‑centered• affordable• efficient• flexible, and has a • facilitated learning environment.

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When learners display a high level of participation and success in meeting a course's goals and objectives, this can make e-learning meaningful to instructors.

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When learners enjoy all available support services provided in the course without any interruptions, it

makes support services staff happy as they strive to provide easy-to-use, reliable services.

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Finally, e-learning is meaningful to an organization when it has a sound return-on-investment (ROI), a moderate to high level of learners' satisfaction with both the quality of instruction and all support services, and a low drop-out rate.

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Today, I would like to introduce a Framework which I believe will help us identify important criteria for quality E-Learning.

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Eth

ical

Eth

ical

Inst

itutio

nal

Inst

itutio

nal

Resource

Resource

Support

Support

On-line and off-line resources & support

ManagementManagement

Meaningful

PedagogicalPedagogical

Evalu

atio

n

Evalu

atio

n

Technological

TechnologicalIn

terfaceIn

terfaceD

esign

Desig

n

Learning and teaching issuesInfrastructure, hardware and software Physical layout and navigation Content development and maintenanceAcademic, administrative & student services Ethical considerations in e-learningAssessment of learner, evaluation of learning environment

Learning

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Stakeholder Focused E-LearningPut each stakeholder group (learners, instructors, technical staff, etc.) at the center of the octagon and ask questions along the eight dimensions. By doing this exercise, you will be able to understand critical e-learning issues for each group.

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5. MANAGEMENT5.1 E‑Learning Content

Development5.2 E-Learning Maintenance

6. RESOURCE SUPPORT6.1 Online support6.2 Resources

7. ETHICAL7.1 Social and Political

Influence7.2 Cultural Diversity7.3 Bias7.4 Geographical diversity7.5 Learner diversity7.6 Digital Divide7.7 Etiquette7.8 Legal issues

8. INSTITUTIONAL8.1 Administrative Affairs8.2 Academic affairs8.2 Student services

1. PEDAGOGICAL1.1 Content Analysis1.2 Audience Analysis1.3 Goal Analysis 1.4 Medium Analysis1.5 Design approach1.6 Organization1.7 Methods and Strategies

2. TECHNOLOGICAL2.1 Infrastructure planning2.2 Hardware2.3 Software

3. INTERFACE DESIGN3.1 Page and site design3.2 Content design3.3 Navigation3.4 Accessibility 3.5 Usability testing

4. EVALUATION4.1 Assessment of learners4.2 Evaluation of the instruction

& learning environment http://BooksToRead.com/framework/dimensions.htm

Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

What types of content are appropriate to teach via a variety of E-Learning approaches?

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

Content Suitability Testing

STABLE Content

DYNAMIC Content

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

• Who are the learners?

Does the institution have adequate information about the learners at a distance?

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

Does the course provide clear expectations of what the student is required to do?

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

Does the course utilize multimedia attributes of the Internet and digital technologies? - text

- audio

- video

- graphics

- other (specify)

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

• What is the instructor’s role?

- more facilitative than

didactic

- more didactic than facilitative

- a combination of both

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

• Does the course provide a sense of continuity? (e.g., each unit of the lesson builds on the previous unit, etc.)

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Pedagogical Content

Audience

Goals

Medium Medium

Design

Organization

Methods

• Does the course promote Inside Collaboration by providing a supportive environment for asking questions, clarifying directions, suggesting or contributing resources and working on joint projects with class members?

Interface DesignPage and Site

Design

Content Design

Navigation

Accessibility

Usability Testing

Is the program designed to be accessible by a wider user population?

(A common accessibility concern in the USA -- Is the course 508 compliant?)

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EthicalSocial/Political

Influence

Cultural Diversity

Bias

Geographical Diversity

Learner Diversity

Digital Divide

Etiquette

Legal Issues

To improve cross-cultural verbal communication and avoid misunderstanding, does the program make an effort to reduce or avoid the use of jargon, idioms, ambiguous or cute humor, and acronyms?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Is the program offered to geographically diverse population? If yes ...

Is the program sensitive about students from different time-zones (e.g. synchronous communications are scheduled at reasonable times for all time zones represented)?

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Technological

Infrastructure Planning

Hardware

Software

Does the course have personnel who can assist learners to set up for starting the course?

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Technological


Hardware

Software

Are the hardware requirements for the course clearly stated?

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Technological


Hardware

Software

Does the course provide links to resources where all necessary software can be downloaded?

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Design

Content Design

Navigation

Accessibility

Usability Testing

Do Web pages look good in a variety of Web browsers and devices--in text-based browsers, all recent versions of Internet Explorer and Netscape, and so on.?

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Design

Content Design

Navigation

Accessibility

Usability Testing

Does the course follow “one idea per paragraph” rule?

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Design

Content Design

Navigation

Accessibility

Usability Testing

Does the course provide structural aids or site map to guide learner’s navigation?

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Design

Content Design

Navigation

Accessibility

Usability Testing

Is the course Website designed to be accessible by a wider user population?

(Is the course 508 compliant?)

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Design

Content Design

Navigation

Accessibility

Usability Testing

How quickly users find answers to the most frequently asked questions on the course site?

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Evaluation

Assessment of Learners

Evaluation of

Instruction & Learning Environment

Does the course have a mechanism in which a learner can be truly measured and not cheat?

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Evaluation

Assessment of Learners

Evaluation of

Instruction & Learning Environment

Does the course have a system to accept students’ online evaluation of the following? - content

- instructor

- learning environment

- learning resources

- course design

- technical support

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Management Content

Development

Maintenance

Is there a project support site for e‑learning production team?

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Management Content

Development

Maintenance

Does the course notify students about any changes in due dates or other course relevant matters (e.g., server down) via following means?- e-mail

- announcement page

- alert boxes

- running footer added to a page

- phone call

- mail

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Resource Support

Online Support

Resources

Does the course provide

troubleshooting (or expert technical support from specialized staff) assistance or a help line?

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Resource Support

Online Support

Resources

Does the course provide examples of previous student's work on the Web?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Does the institution have to get approval from any external entities (who can serve as political barriers) to implement e-learning?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

To improve cross-cultural verbal communication and avoid misunderstanding, does the course make an effort to reduce or avoid the use of jargon, idioms, ambiguous or cute humor, and acronyms?

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The “thumbs up” gesture meaning well done in the US, represents an obscenity meaning in Iraq, Iran, and Thailand.

In Bangladesh it is a derogatory term.

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Does the course present more than one viewpoint on controversial issues?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Is the course offered to geographically diverse population? If yes ...

Is the course sensitive about students from different time-zones (e.g. synchronous communications are scheduled at reasonable times for all time zones represented)?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Is the course designed to have patience for learners who adapt to individualized distributed learning environment slower than others?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Information accessibility issue must be expressed in terms of digital “haves” and “have nots,” a gap expressed in the term “digital divide.”

Is the digital divide issue considered in designing the e‑learning content?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

• Does the course provide any guidance to learners on how to behave and post messages in online discussions so that their postings do not hurt others’ feelings?

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Influence

Cultural Diversity

Bias


Learner Diversity

Digital Divide

Etiquette

Legal Issues

Does the course get students’ permission to post any of the following on the Web?

- students’ photographs

- students’ projects

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Institutional

Administrative Affairs

Academic Affairs

Student Services

Is the institution ready to offer online courses?

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Institutional


Academic Affairs

Student Services

Does the course provide academic quality such as one would expect in a traditional course?

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Institutional

Are instructor/tutor and technical staff available during online orientation?


Academic Affairs

Student Services

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Within the scope of today’s presentation, I have presented few learning issues in the form of questions that you can ask yourself when planning, designing, evaluating or implementing meaningful E-Learning.

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The Framework in Practice and

My Mission

http://www.asianvu.com/courses/

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My New

Book in Persian

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Questions and comments?

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Meaningful E-Learning

Badrul Huda Khan, Ph.D.

Founder and PresidentMcWeadon.com

1 meaningful e-learning founder and president mcweadon.com badrul huda khan, ph.d

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