1 lodge journey to excellence program lodge evaluation tool lodge and section leaders webinar...

44
1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Upload: alannah-nicholson

Post on 23-Dec-2015

217 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

1

Lodge Journey to Excellence ProgramLodge Evaluation Tool

Lodge and Section Leaders WebinarDecember 2011

Page 2: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How do you get your JTE questions answered?

• During tonight’s call and afterward, please direct your questions regarding JTE to [email protected].

2

Page 3: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Differences between Quality Lodge and Journey to Excellence

Quality Lodge• Focused on

processes• Fixed performance

standards• Pass or Fail

– Requirement is met– Requirement is not

met

• Minimum requirements

• Finite ending– “Try again next year.”

Journey to Excellence• Focused on outcomes• Encourages

improvement• Multiple ways to meet

the requirement– Three levels– Increasing in difficulty

• Establish goals to for improvement

• Continuous process– “Next year let’s work on

A, B, and C.”

3

Page 4: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Why the change?

The BSA no longer uses Quality Council, Quality District, Quality UnitWith the its new strategic plan, the BSA

transitioned to the Journey to Excellence

A Lodge Journey to Excellence program…

1) Brings us inline with the BSA’s performance measure;

2) Utilizes the current best practices in performance measurement by using a balance scorecard approach;

3) Focused on continuous improvement and outcomes, has the potential to significantly impact our chapters and lodges.

4

Page 5: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How does it work?

5

Scouting’s Journey to Excellence 2012 OA Lodge Performance Recognition Program

Council name: _____________________________ Council number: _______ Headquarters city/state: ____________________ Lodge name: ______________________________________________ Region: ___________ Section: _____________ To qualify for recognition lodges must renew their 2012 charter on time with appropriate fees and be in compliance with the current editions of the OA Handbook, Guide for Officers and Advisers, Field Operations Guide, Guide to Inductions, and ceremony books.

Item Nbr

Objective Bronze Level Silver Level Gold Level Bronze Points

Silver Points

Gold Points

Finance Total Points: 400

1 Fiscal Management: Develop and successfully execute a lodge annual budget.

Complete and follow an annual budget approved by the lodge executive

committee

Close the year with a positive operating

balance (i.e., operate in the black)

Close with an operating balance at least as great as your

budget projection

75 100 200

2 Contribution to council: Contribute cash, materials or both to the council.

Contribute an average of $2.00 per

lodge member

Contribute the equivalent of $3.50 per lodge member

Contribute the equivalent of $5.00 per lodge member

75 100 200

Membership Total Points: 600

3 Membership Impact: Experience positive growth in membership over the previous year [REQUIRED]

Grow membership by at least 1

Grow membership by at least 1%

Grow membership by at least 3% 75 100 200

4 Ordeal completion: Complete induction of elected Ordeal candidates

Complete induction of at least 60% of

Ordeal candidates or 5% increase

Complete induction of at least 75% of

Ordeal candidates or 5% increase over 60%

Complete induction of at least 90% of

Ordeal candidates or 5% increase over 75%

25 50 100

5 Brotherhood conversion: Convert eligible Ordeal members to Brotherhood [REQUIRED]

Convert at least 30% or 5% increase over

prior year

Convert at least 40% or 3% increase over

30%

Convert at least 50% or 3% increase over

40% 25 50 100

6 Membership retention: Improve retention rate of lodge members.

Achieve 50% or a 4% increase over prior

year

Achieve 60% or a 4% increase over 50%

Achieve 70% or a 5% increase over 60%

75 100 200

Program Total Points: 600

7 Unit elections: Conduct unit elections in council troops and teams desiring them.

Complete elections for at least 90% of requesting units

Complete elections for at least 95% of requesting units

Complete elections for 100% of

requesting units 75 100 200

8 Section and national event attendance: Attend section and national events.

Set and achieve a lodge attendance goal at scheduled section & national

events

Exceed the lodge attendance goal by

10%

Exceed the lodge attendance goal by

20% 25 50 100

9 Lodge communications: Maintain active communications within the lodge.

Have and follow a written lodge

communication plan

Publish a lodge newsletter or update your lodge web site

at least quarterly

Contribute to the council newsletter or

web site 25 50 100

10 Lodge event participation: Improve lodge membership participation at full lodge events.

Average at least 10% of lodge membership

at all lodge events

Average at least 20% of lodge membership

at all lodge events

Average at least 30% of lodge membership

at all lodge events 25 50 100

Page 6: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How does it work?

• The bronze level JTE requirements are similar to the Quality Lodge requirements

• Each criterion has a bronze, silver and gold requirement

• There are some mandatory requirements

• Lodges earn points for each requirement they complete. The sum of the total points earned determines a lodge’s placement on the JTE measurement scale

6

Page 7: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

JTE categories

• Finance• Membership• Program• Council Service• Leadership and Governance

7

Page 8: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Finance

1. Fiscal management: Develop and successfully execute a lodge annual budget.

– Bronze: Complete and follow an annual budget approved by the lodge executive committee

– Silver: Close the year with a positive operating balance (i.e., operate in the black)

– Gold: Close with an operating balance at least as great as your budget projection

8

Page 9: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Finance

2. Contribution to council: Contribute cash, materials or both to the council.– Bronze: Contribute an average of $2.00 per

lodge member– Silver: Contribute the equivalent of $3.50 per

lodge member– Gold: Contribute the equivalent of $5.00 per

lodge member

9

Page 10: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Membership

3. Membership impact: Experience positive growth in membership over the previous year [REQUIRED] – Bronze: Grow membership by at least 1– Silver: Grow membership by at least 1%– Gold: Grow membership by at least 3%

10

Page 11: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Membership

4. Ordeal Completion: Complete induction of Ordeal candidates [NEW]– Bronze: Complete induction of at least 60% of

Ordeal candidates or 5% increase– Silver: Complete induction of at least 75% of

Ordeal candidates or 5% increase over 60%– Gold: Complete induction of at least 90% of

Ordeal candidates or 5% increase over 75%

11

Page 12: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Membership

5. Brotherhood conversion: Convert eligible Ordeal members to Brotherhood [REQUIRED]– Bronze: Convert at least 30% or 5% increase

over prior year– Silver: Convert at least 40% or 3% increase

over 30%– Gold: Convert at least 50% or 3% increase

over 40%

12

Page 13: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

MembershipBrotherhood conversion scenarios

A. If a lodge has a 32% conversion rate then it qualifies for bronze level.

13

Page 14: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

MembershipBrotherhood conversion scenarios

B. A lodge has an 18% conversion rate in 2010. In 2011 a lodge has a 24% conversion rate and therefore qualifies for bronze level. The lodge showed at least a 5% increase (a 6% increase) from the year before (from 18% to 24%). In order for the same lodge to qualify for bronze next year, the lodge must show another 5% increase to at least 29% (a 5% increase) or a 30% conversion rate.

14

Page 15: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

MembershipBrotherhood conversion scenarios

C. If a lodge has a 24% conversion rate in 2010 and a 28% conversion then the lodge does NOT qualify for bronze level. The lodge did not achieve the 30% conversion rate, nor did the lodge show at least a 5% increase from the year before.

15

Page 16: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

MembershipBrotherhood conversion scenarios

D. In 2010 a lodge has a 31% conversion rate. In 2011, its conversation rate is 35%. Since the lodge increased the conversion rate by more than 3% (4% in this case) the lodge achieves the silver level points even though it did not reach a 40% conversion rate. In 2012, if the lodge wants to earn the silver level points again, the conversion rate must be at least 38%.

16

Page 17: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Membership

6. Membership retention: Improve retention rate of lodge members. [NEW]– Bronze: Achieve 50% or a 4% increase over

prior year– Silver: Achieve 60% or a 4% increase over

50%– Gold: Achieve 70% or a 5% increase over

60%

17

Page 18: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

MembershipMembership retention formula

[(2011 total lodge membership – 2011 ordeal inductions) * 100] / (2010 total membership)

18

Page 19: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

MembershipMembership retention scenario

[(2011 total lodge membership – 2011 ordeal inductions) * 100] / (2010 total membership)

2011 membership = 320

2011 ordeal inductions = 50

2010 membership = 280

[(320 – 50)*100] / 280 = [270 * 100] / 280 = 96.43% (retention percentage)

19

Page 20: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Question break

Remember, at any time you may submit your JTE questions to [email protected].

20

Page 21: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Program

7. Unit elections: Conduct unit elections in council troops and teams desiring them.– Bronze: Complete elections for at least 90% of

requesting units– Silver: Complete elections for at least 95% of

requesting units– Gold: Complete elections for 100% of

requesting units

21

Page 22: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Program

8. Section and national event attendance: Attend section and national events. – Bronze: Set and achieve a lodge attendance

goal at scheduled section & national events– Silver: Exceed the lodge attendance goal by

10%– Gold: Exceed the lodge attendance goal by

20%

NOTE: The score here is based on a lodge set goal rather than a goal specified by the national committee

22

Page 23: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Program

9. Lodge communications: Maintain active communications within the lodge.– Bronze: Have and follow a written lodge

communication plan– Silver: Publish a lodge newsletter or update

your lodge web site at least quarterly – Gold: Contribute to the Council newsletter or

web site

23

Page 24: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Program

10.Lodge event participation: Improve lodge membership participation at full lodge events. [NEW]– Bronze: Average at least 10% of lodge

membership at all lodge events– Silver: Average at least 20% of lodge

membership at all lodge events– Gold: Average at least 30% of lodge

membership at all lodge events

24

Page 25: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Program

11. Lodge planning: Maintain an active planning process that guides the lodge program and supports the Council Strategic Plan.– Bronze: Have a written annual plan approved

by the council scout executive– Silver: Conduct an annual review and update

of your plan in conjunction with a review of the council strategic plan

– Gold: Have an annual meeting with the council scout executive to review your updated plan

25

Page 26: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

ProgramLodge event participation formulas

Lodge event attendance rate =

[(Average event attendance)*100] / (Total lodge membership)

Average event attendance = (Sum of attendance at all full lodge events) / (Total number of full lodge events)

26

Page 27: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

ProgramLodge event participation scenario

Lodge membership: 150

4 full lodge events

Event 1 attendance: 55

Event 2 attendance: 45

Event 3 attendance: 65

Event 4 attendance: 35Sum of event attendance: 200

Step 1: Calculate average event attendance

Average event attendance = (Sum of attendance at all full lodge events) / (Total number of full lodge events)

Average event attendance = 200 / 4 = 50

27

Step 2: Calculate lodge event attendance rate

Lodge event attendance rate = [(Average event attendance)*100] / (Total lodge membership)

Lodge event attendance rate = [50 * 100] / 150 = 33.33%

On average, 33.33% of your lodge attends your lodge events.

Page 28: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Council Service

12.Council service projects: Complete scout executive approved service project(s) on council property and in the community.– Bronze: Complete project(s) equal to at least 2

hours of service per lodge member– Silver: Complete project(s) equal to at least 2.5

hours of service per lodge member– Gold: Complete project(s) equal to at least 3

hours of service per lodge member

28

Page 29: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Council Service

13.Council camping support: Conduct camp promotion contacts to council troops and teams– Bronze: Complete contacts to at least 75% of

units or 3% increase– Silver: Complete contacts to at least 80% of

units or 3% increase over 75%– Gold: Complete contacts to at least 85% of

units or 3% increase over 80%

NOTE: The scout executive determines what a “contact” is whether that be a letter, phone call, or email.

29

Page 30: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Council Service

14.Council program support: Provide OA member staff support for council and district program events.– Bronze: Support 2 council or district events– Silver: Support 3 council or district events– Gold: Support 5 council or district events

30

Page 31: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Council Service

15.Council designated support: Complete scout executive designated program support projects– Bronze: Complete one project – Silver: Complete two project– Gold: Complete three projects

31

Page 32: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Council ServicePossible council designated service options

• Contributing to the council endowment  • Creating a Where to Go Camping? Guide• Conducting consecutive key-3 meetings• Supporting the Cub Scout outdoor program• Conducting Cub Scout crossover ceremonies• Participating in NLS/NLATS• Supporting units via the OA mentoring

program• Participating in OA high adventure

NOTE: These were the optional requirements on the Quality Lodge petition

32

Page 33: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Leadership & Governance

16.Lodge and chapter leadership: Conduct at least one LLD during the year with qualified instructors using current material– Bronze: Achieve at least 75% of eligible

members trained or 3% increase– Silver: Achieve at least 80% of eligible

members trained or 3% over 75%– Gold: Achieve at least 85% of eligible

members trained or 3% over 80%

Note: The lodge determines who constitutes eligible members and qualified instructors.

33

Page 34: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Leadership & Governance

17.Annual report: Submit a written annual report of accomplishments to the council executive board– Bronze: Written report– Silver: Submitted written report submitted and

verbal report given to the council executive board

– Gold: Verbal report given by the lodge chief to the council executive board

34

Page 35: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Question break

Remember, at any time you may submit your JTE questions to [email protected].

35

Page 36: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How does it work?

A lodge must complete 3 main goals in order to achieve at least bronze level of Journey of Excellence.

• First, complete minimum number of objectives.– 10 bronze level objectives for bronze level– 12 bronze level objectives for silver level– 15 bronze level objectives for gold

36

Page 37: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How does it work?

• Second, the lodge MUST complete at least the bronze level #3 (positive membership growth) and #5 (brotherhood conversion of 30% or an increase of 5%).– A lodge must complete at least the bronze level

for objectives #3 and #5 in order to earn any level.

37

Page 38: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How does it work?

• Third, total your points to obtain minimum score. After completing the desired number of objectives (including bronze level #3 and #5), a lodge needs to accumulate points in order to determine level (only after completing enough objectives).– Bronze level = 800 points– Silver level = 1100 points– Gold level = 1400 points

38

Page 39: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

How does it work?

• The most significant part of JTE: Reflection– reflect over the past year’s performance, – identifying their areas for growth, – and set goals for the coming year.

39

Page 40: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

JTE for chapters and sections

• Will be posted to JTE portion of website

• Chapter JTE– Similar to Lodge JTE requirements– Designed to help lodges meet JTE

• Section JTE– Measures performance of sections

40

Page 41: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Question break

Remember, at any time you may submit your JTE questions to [email protected].

41

Page 42: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Call for best practices

• Each lodge / chapter share what they do best

• Include– Description– Instructions for implementation– Support tools

• December 15• [email protected]

42

Page 43: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Follow up

• Remember, at any time you may submit your JTE questions to [email protected].

43

Page 44: 1 Lodge Journey to Excellence Program Lodge Evaluation Tool Lodge and Section Leaders Webinar December 2011

Save-the-date2012 NOAC Webinars

• Northeast - Tuesday, January 10, 8:00 PM EST• Central - Tuesday, January 10, 9:30 PM EST /

8:30 CST

• Southern - Thursday, January 12, 8:00 PM EST• Western - Thursday, January 12, 9:30 PM EST /

6:30 PM Pacific

44