1 lakewood health system tim rice, president minnesota rural health conference, smart health 2006:...
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Lakewood Health System
Tim Rice, President
Minnesota Rural Health Conference, Smart Health 2006: Focus on Technology
July 17-18, 2006
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SMALL, RURAL, INTEGRATED HEALTH SYSTEM
PRIVATE, NOT FOR PROFIT ORGANIZATION
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SMALL, RURAL, INTEGRATED HEALTH SYSTEM
• Twenty-five bed critical access hospital
• Ninety-eight bed long term care
• Sixteen active medical staff – integrated clinic
• Four satellite clinics
• Sixty consulting specialists
• Ambulance/transportation
• Home Care/Hospice
• Forty independent senior living apartments
• Twenty-seven assisted living apartments
• Full continuum of services
• 650 employees
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INFORMATION TECHNOLOGY HISTORY
• Telemedicine
• Clinical Information System – Care Center
• Clinical Information System – Home Care
• IT Staff and Support
• PACS – Radiology
• Clinic Practice Management System
• Clinic EMR
• Hospital Clinical Information System
• USDA Grant System Connectivity
• Web-site/Intranet
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EHR IMPLEMENTATION PROCESS
• Administrative Direction
• RFI
• In-House Demonstration
• Site Visits
• Product Selection – Best Breed
• Team EMR – Clinic
• Physician Leadership
• Dedicated Support Team
• Selected Hospital System
• Team EMR – Hospital
• Team EHR
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LESSONS LEARNED
• Have Physician Champions
• Utilize a Team Approach
• Dedicated Clinical and IT Support
• Address Negativity Right Away
• Be Sensitive to Your Work Culture
• No Program or System is Right for Everyone
• Cannot Accommodate Every Wish / Set a Standard
• Have a Game Plan / Be Flexible
• Expect the Unexpected
• Celebrate the Victories
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FINANCIAL AND QUALITY CARE BENEFITS
• Increased Staff and Physician Productivity
• Capture Charges at Point of Care
• Significantly Reduced Clinic AR Days
• Enhanced Clinic Prescriptions
• Enhanced Quality Improvement
• Enhanced Transfer of Information
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SUMMATION
• Would Never Go Back
• Increased Public Perception
• Increased Professionalism
• Improved Patient Care
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