1 january 2014 wern village agents an integrated approach to reducing social isolation in rural...

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1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

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Page 1: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

January 2014

WERN Village AgentsAn Integrated Approach to Reducing Social Isolation in Rural Communities

Page 2: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

2

Page 3: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

The Isolation Spiral

Low level worry

Depression

Withdrawal

Desolation

Growing Fear

Village Agent Message

There are many service available to suit your needs

Open to ideas and change

Loss of personal perspective

Reluctance to accept help

Co Morbidity Risks increase

Life can be easier if you choose

You don’t have to do this alone

We are here to help you when you are ready

Emphasis on prevention

Spiral of attitude and perception

Page 4: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

4

Back down the River

Page 5: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

12 months of Onward Referrals

Other Requests

715 individual onward referrals to 99 different agencies and services

(some referrals have multiple benefits)Category Referrals Examples of Organisations

Wellbeing 460 CURO ILS, Dementia Support Group, Community Car Scheme

Health 395 DeafPLUS, VisionPLUSAccess Team, Falls Team

Practical Help 294 Care & Repair, Local Handymen, Somerset Care and Repair Home

Safety Checks

Preventative 364 Sirona Falls, Age UK Fit as a Fiddle, , specialist fire alarms

Financial 253 CAB, Age UK Benefits check, Attendance Allowance

Page 6: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Chew Medical Practice Patient Profiles

Source: National General Practice Profiles 2013, Surgery L81072

Males FemalesB&NES Average

National Average

Page 7: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Above Averages

Source: National General Practice Profiles 2013, Surgery L81072

Page 8: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

8

The Local Dementia Challenge“There have been times in the past whenI have been at the point of taking him to the suspension bridge when at my wits end. I hasten to add that I no longer have those days thank goodness.”

“I did wonder if the Chew Valley was too posh to have dementia or if there were lots of lonely carers like me who didn't know which way to turn.”

“Living with dementia can be great fun, it can be rewarding, but for me it's also totally isolating - who wants to go out for lunch with us? ”

Page 9: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Car Scheme Medical Journeys

Page 10: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Chew Valley Community Car SchemeSept 2012 to 2013

834 journeys from 13 villages to 30 different medical facilities

Passenger Journeys Destinations299 Local (within 5 miles)299 Bristol138 Bath48 Keynsham12 Weston super Mare

Page 11: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Measuring the Value of the Service

Sources:“Unit Costs of Health & Social Care

2012” compiled by Lesley Curtis, Personal Social Services Research Unit

The University of Kent

WERN Data collected by Village Agents over 1 year

Page 12: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Return on InvestmentSept 2012 to Sept 2013

• Operation Costs* : first year of PRG funding

£28,867• Value on Interventions :

£229,458

• Net Return On Investment per £1= £6.95 (695%)

(*Operation costs include project capital and revenue expenditure)

Page 13: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

The Dashboard provides “live” Data

Page 14: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

Social Impact Measurements at a glance

Improved Health

Making a positive

contribution

Freedom frm Dis-

crim. / Ha-rassment

Personal Dignity

Improved Quality of

life

Exercise of Choice and

Control

Economic well being

0

1

2

3

4

5

6

7

8

9

10

3.1 3.0 3.2 3.3 3.2 3.1 3.3

5.4 5.76.0 6.3

6.7 6.8 6.6

Before and After WERN Support

Before WERN Support

WERN Impact on Lives

0%

20%

40%

60%

80%

100%

120%

97%

Average Impact

Page 15: 1 January 2014 WERN Village Agents An Integrated Approach to Reducing Social Isolation in Rural Communities

15January 2014

WERN Village AgentsDenise Perrin

[email protected] 333700