1 introducing the kx-tvs50…. …the newest addition to the kx-tvs line of voice processing systems...
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Introducing the KX-TVS50….
• …the newest addition to the KX-TVS line of Voice Processing Systems (VPS)
• 2 ports, 2 hours voice storage, expandable to 4 hours of voice storage
• The 2 hours of voice storage will be reduced by recording User Prompts
• If all System Prompts were to be recorded by the user, voice storage would be reduced by approximately 40 minutes
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KX-TVS50 Specifications
• Increasing the voice storage from the initial 2 hours up to 4 hours is accomplished by adding an optional KX-TVS52 Flash Memory Expansion card
• 30 mailboxes, 2 manager mailboxes, utilizing Flash Memory with 7.2 Kbps voice compression
• New features include A-PITS integration with KX-TA624-1, Caller ID Routing, System and Station Caller ID Name Announce, and Personal Greeting for Caller ID
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So what is Flash Memory?
• Definition-A solid-state mass-storage device that emulates a hard-disk drive
• This type of mass-storage device is suitable for portable computers, personal digital assistants (PDA), digital still cameras, MP3 players and other devices requiring high-density non-volatile data storage
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What are the advantages?
• The advantages of this type of storage device is that it is:– extremely rugged and reliable – compact – fast sustainable read/write capability– much less expensive than hard-disk drives– and has low single-voltage power requirements
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KX-TVS50 Specifications
• The KX-TVS50 comes with 2 Flash memory chips, one for 2 hours of voice storage, the other for system prompts and programming storage.
• The KX-TVS52 Flash Memory Expansion card has one Flash memory chip for an additional 2 hours of voice storage
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KX-TVS50 Specifications
• The KX-TVS50’s appearance is very similar to the KX-TVS75, with two noticeable differences– A 4 position dip switch is used to determine the
system mode rather than a rotary switch– The system upper chassis has a built-in ferrite core
used to reduce noise and other spurious oscillations from being introduced into the system through station cabling
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Mode Switch Positions• Mode Switch Positions
– 0000 Normal operation position– 1000 Initializes RS-232C parameters– 0100 D-PITS Auto Configuration for AA service1
– 1100 D-PITS Auto Configuration for VM service1
– 1101 Not used– 1010 Initializes VPS. Clears all data and messages– 0110 Flash memory Read/Write test– 0101 A-PITS Auto Configuration for AA service2
– 1101 A-PITS Auto Configuration for VM service2
1 Used for KX-TD D-PITS integration only2 Used for KX-TA A-PITS integration only
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Some New Terminology
• To date, two types of Voice Processing System integration were available in the KX-TVS line of VPS’s, In-band and D-PITS
• A-PITS - Analog Proprietary Integrated Telephone System
• A-PITS Integration - A proprietary 4-wire out of band Voice Processing System integration supported by the KX-TVS50 and KX-TA624-1
NEWNEW
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A-PITS
• Signaling and control information is transmitted and received between the 624 and 50 across the D1 and D2 pair of an extension port
• Voice is provided by the Tip and Ring pair for that extension port
• Each A-PITS integrated port supports one VPS port (Unlike D-PITS integration which provides two VPS ports per station ports)
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Integration
• The KX-TVS50 supports: – In-band with telephone systems providing In-band
integration
– D-PITS with KX-TD308/816/1232/500
– A-PITS with the KX-TA624-1
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System Administration
• Programming and administration can be accomplished by using either a dumb terminal program (i.e.. HyperTerminal) or any other communication software (i.e. ProcommPlus)
• Programming menus are the same as the other KX-TVS models with additional programming added for the new features - System Caller ID Name Announce & Caller ID Call Routing
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New KX-TVS50 Features
• These features are supported by A-PITS or D-PITS integration – System Caller ID Name Announce– Station Caller ID Name Announce– Personnel Greetings for Caller ID– Caller ID Routing
• Caller ID card(s) are required for these features to operate KX-TD193 or KX-TA62493
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System Caller ID Name Announce
• 120 Caller ID Numbers (20 digit max.) can be entered into system programming via programming terminal– System Parameter Setting-System Caller ID Announce
• A name can be recorded for each of the 120 Caller ID numbers by the Message Manager in mailbox 998– *998-5-8 for System Caller ID Name Announce
recording
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System Caller ID Name Announce
• So how does this work?– An incoming Caller ID call arrives at CO port of phone
system that is programmed to ring to a VPS port – Caller ID information is transmitted to VPS via A-PITS
or D-PITS link. – VPS answers, plays prompts, caller dials digits to
transfer call to an extension– When extension answers, the user is given a prompt with
states “You have a call from (recorded name). To answer the call press one, otherwise press 2 and hang up.
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System Caller ID Name Announce
• If no Caller ID is provided, private, out of area, or the number is not registered, the normal transfer sequence occurs without announcement
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Station Caller ID Name Announce
• Functions in the same way as System Caller ID Name announce
• 30 Personal Caller ID Name Announce entries can be entered per mailbox– *MB 5-5 for Station Caller ID Name Announce
programming• System Caller ID Name Announce has priority
over Station Caller ID Name Announce
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What else is new in KX-TVS50?
• New factory default voice prompts– Faster cadence & less pause time between
prompts
• Improved Installation Manual provided on CD-ROM– Improved organization– Includes the KX-TA and KX-TD phone system
programming related to VPS integration
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Caller ID Personal Greeting
• Up to four personalized mailbox greetings can be recorded in addition to the normal busy, no answer, and after-hours greetings
• Each of the personalized greetings can have up to eight Caller ID numbers assigned to it– * can be used as a wildcard when entering the
Caller ID numbers– *MB 5-1-4 for Caller ID Personal Greeting
programming
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Caller ID Personal Greeting
• When an outside caller with a Caller ID number that has been assigned in the mailbox enters the mailbox, a custom greeting for that caller will be played
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Caller ID Routing
• Caller ID Routing allows an incoming caller to be routed to a specific location or service based on the Caller ID number provided
• Calls can be routed to a mailbox, extension, or Custom Service
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Caller ID Routing
• Up to 120 Caller ID numbers can be entered into the system– Service Setting - Caller ID Routing– Caller ID number can be up to 20 digits– * can be used as wildcard– O or P can be entered for Out of Area & Private– A route description up to 20 characters can be entered
• This feature can operate in conjunction with the System & Personal Caller ID Name Announce features