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International Leadership

International Leadership

William Y. Jiang, Ph.D.William Y. Jiang, Ph.D.

Professor and Department ChairProfessor and Department Chair

of Management and Managementof Management and Management

San José State University San José State University

Tel: 408-924-3551Tel: 408-924-3551

Email: jiang_w@cob.sjsu.eduEmail: jiang_w@cob.sjsu.edu

William Y. Jiang, Ph.D.William Y. Jiang, Ph.D.

Professor and Department ChairProfessor and Department Chair

of Management and Managementof Management and Management

San José State University San José State University

Tel: 408-924-3551Tel: 408-924-3551

Email: jiang_w@cob.sjsu.eduEmail: jiang_w@cob.sjsu.edu

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Leaders - Defined

Individuals who…Individuals who…Establish directionEstablish directionGain Trust and CommitmentGain Trust and CommitmentMotivate them to achieve goalsMotivate them to achieve goalsLead in the right directionLead in the right direction

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Global Leadership - Defined

Global Leadership - Defined

Global leadership is a process of Global leadership is a process of influencing the thinking, attitudes, influencing the thinking, attitudes, and behaviors of a global and behaviors of a global community to work together community to work together synergistically toward a common synergistically toward a common vision and common goalsvision and common goals

Global leadership is a process of Global leadership is a process of influencing the thinking, attitudes, influencing the thinking, attitudes, and behaviors of a global and behaviors of a global community to work together community to work together synergistically toward a common synergistically toward a common vision and common goalsvision and common goals

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Common Traits of a LeaderCommon Traits of a Leader

Personal CharismaPersonal Charisma ModestyModesty Quiet determinationQuiet determination InspiringInspiring Ambitious for the Organization rather Ambitious for the Organization rather

than for themselvesthan for themselves Driven to achieve sustained successDriven to achieve sustained success Give credit to others and take blame for Give credit to others and take blame for

failurefailure

Personal CharismaPersonal Charisma ModestyModesty Quiet determinationQuiet determination InspiringInspiring Ambitious for the Organization rather Ambitious for the Organization rather

than for themselvesthan for themselves Driven to achieve sustained successDriven to achieve sustained success Give credit to others and take blame for Give credit to others and take blame for

failurefailure

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Traits of Business LeadersTraits of Business Leaders

DriveDrive Honesty and integrityHonesty and integrity Leadership motivationLeadership motivation Self-confidenceSelf-confidence Business knowledgeBusiness knowledge CreativityCreativity FlexibilityFlexibility

DriveDrive Honesty and integrityHonesty and integrity Leadership motivationLeadership motivation Self-confidenceSelf-confidence Business knowledgeBusiness knowledge CreativityCreativity FlexibilityFlexibility

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Leadership Point-of-View

Have courage to initiate action and change

See what needs to be done

Understand all underlying forces in a situation

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ManagersManagers LeadersLeaders

Do things rightDo things right Do the right thingDo the right thing

Planning and budgetingPlanning and budgeting VisionVision

Processes and systemsProcesses and systems Imaginative ideasImaginative ideas

Organizing and staffingOrganizing and staffing Aligning people with Aligning people with visionvision

Control and problem Control and problem solvingsolving

Motivate and inspireMotivate and inspire

Produce order, Produce order, predictability & resultspredictability & results

Produce changeProduce change

Difference Between Managers and Leaders

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Behavior Styles in Leadership

Behavior Styles in Leadership

Task (initiating structure)

Low People

Low Task

Low People

High Task

High People

High Task

High People

Low Task

lo hi

hi

People (consideration behavior)

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Continuum of Leadership Behavior

Leader decides, announces decision

“Sells” decision to group

Area of freedom of the group

Use of authority by leader

Gives group as much freedom as possible to define problem and decide

Presents problem and boundaries, group decides

Presents problem, asks for ideas, decides

Presents tentative decision, consults group, and decides

Announces decision, permits questions

Group CenteredLeader Centered

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Transformational Leadership

Are value-driven change agentsAre value-driven change agentsMake followers conscious of the Make followers conscious of the

importance and value of taskimportance and value of taskProvide followers with a visionProvide followers with a visionMotivate followers to go beyond Motivate followers to go beyond

self-interestself-interest

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Effective Leadership Practices

Challenge the processChallenge the process

Inspire a shared visionInspire a shared vision

Enable others to actEnable others to act

Encourage the heartEncourage the heart

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Charismatic Leadership - Defined

Charismatic Leadership - Defined

Charismatic leaders Charismatic leaders

develop a specialdevelop a special

relationship with relationship with

followers who attribute followers who attribute

extraordinary or heroic extraordinary or heroic

leadership abilities toleadership abilities to

themthem

Charismatic leaders Charismatic leaders

develop a specialdevelop a special

relationship with relationship with

followers who attribute followers who attribute

extraordinary or heroic extraordinary or heroic

leadership abilities toleadership abilities to

themthem

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Charismatic LeadersCharismatic Leaders

Are adept at communicating Are adept at communicating and inspiring visionand inspiring vision Elicit:Elicit:

High levels of performanceHigh levels of performance LoyaltyLoyalty SacrificeSacrifice EnthusiasmEnthusiasm

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Charismatic Leaders Charismatic Leaders

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Unethical Charismatic Leaders

Motivated by personalized powerMotivated by personalized powerPursue their own vision and goalsPursue their own vision and goalsCensure critical or opposing viewsCensure critical or opposing viewsEncourage blind obedience, Encourage blind obedience,

dependency, submissiondependency, submissionLack internal moral compassLack internal moral compassPursue Personality CultPursue Personality Cult

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Servant Leaders - Defined

Servant leaders are stewards who Servant leaders are stewards who are responsible for serving, are responsible for serving, developing, and transforming the developing, and transforming the organization and its peopleorganization and its people

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Servant Leaders

Recognize they don’t have all the Recognize they don’t have all the answersanswers

Demonstrate sense of humility and Demonstrate sense of humility and vulnerabilityvulnerability

Build capability of company and Build capability of company and peoplepeople

Advance transformation of self, Advance transformation of self, others, and companyothers, and company

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Emotional Intelligence (EI) -

DefinedEmotional intelligence refers to an abilityEmotional intelligence refers to an ability

to recognize the meanings of emotions to recognize the meanings of emotions

and their relationships and to reason and and their relationships and to reason and

problem-solve on the basis of themproblem-solve on the basis of themSelf awarenessSelf awarenessSelf-managementSelf-managementSocial awarenessSocial awarenessRelationship managementRelationship management

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…Dimensions of Emotional Intelligence (EI)

Self-managementSelf-managementEmotional self-controlTransparency – integrity and

trustworthinessAdaptabilityAchievement Initiative Optimism

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…Dimensions of Emotional Intelligence (EI)

Relationship management Relationship management Inspirational leadership InfluenceDeveloping othersChange catalystConflict managementBuilding bonds Teamwork and collaboration

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Universal PositiveLeader Attributes

DecisiveDecisive HonestHonest InformedInformed DynamicDynamic Administratively skilled Administratively skilled CoordinatorCoordinator JustJust Team builderTeam builder Effective BargainerEffective Bargainer DependableDependable Win-win orientedWin-win oriented ExcellenceExcellence problem solverproblem solver IntelligentIntelligent

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Universal Negative Leader Attributes

RuthlessRuthless EgocentricEgocentric

AsocialAsocial Non-explicitNon-explicit

IrritableIrritable Non-Non-cooperativecooperative

LonerLoner DictatorialDictatorial