1 greeting&introductionfix

7/27/2019 1 Greeting&IntroductionFix

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The Business and Management Educational Institution of STMIK TEKNOKRAT

Engli sh for Business I1

GREETING AND INTRODUCTION

I. WORDS AND EXPRESSIONS TO LEARN

greeting marketing not so bad

introduce purchasing thank you

hello/hi accounting nice to meet you

fine office live at/in/on

at work by the way

in occupation I would like to …

on How do you do? Very pleased to know you

Director How are you? Branch Manager

Secretary Just fine Good bye

Manager Very well See you later

PROFESSIONAL IMAGE

Should be done Shouldn’t be done

shaking hands hand shake- rude

right hand for only a few second wipe

smile polite aggression

confidence eyes contact limp

friendliness firm grab

warm acknowledge grind knuckles

1

U N I T





II. SUBSTITUTION DRILLS

1. A :

B :

2. A :

B :

3. A : Excuse me,

B:

4. A :

B :

5. A :

your

B : Donald Trump

How are you?

How is it going?

How are you doing?

How is everything?

How is life?

How do you do?

Pretty well

Fine

Just fine

Very well Not bad

Can’t complain

What is your name?

May I have your name, please?

Could I have your name?

My name is Robert Thompson. I am the Director of Cassamba

Production House

I am James Richard, Account Manager of Trump Tower.

How do you do? I am Paula, pleased to meet you.

Hello. I am John.

Hi. My name is Tom. What is your name?

I don’t think we’ve met before. I am Bob.

How do you do? I am Pamela, pleased to meet you too.

Hello. I am Jane.

Hi. My name is Suzanne, but every one calls me Sue.

My name isI am

My complete name is

How do you do ?

Sorry, what is

what was

first name

last name

nick name

complete





6. A :

B :

7. A :

B :

8. A :

B : I live

9. A : What Jack?

B : Well I am

LANGUAGE FOCUS

1. Greeting

When we meet some one, we will make a kind of greeting. Greeting is divided into formal

and informal based on the addressee and situation.

a. Formal Greeting-

When we meet someone that we have never met before

-

In a formal situation

This is Mrs. Daniella, our new marketing manager.

I would like you to meet our secretary.

How do you do?

Pleased to meet you

Nice to meet you

Ron, (this is) Jane.

I want you to meet Jane.

Hello, Jane.

Hi, Jane. Nice to meet you, Jane.

Where do you live?

Where is your address?

on Riverside Street, Birmingham.

at 45 Riverside Street, Birmingham.

in Birmingham.

do you do for living,

do you do

is your occupation

is your job

an entrepreneur.

a director.

a policeman.





1. A : Good Mr. Bobby

B : Good

2. A : How do you do?

B : How do you do?

b. Informal Greeting-

When we meet our acquaintance

- In informal situation

1. A : Hello Miss Kelly, how is life?

B : Hi, Mr. Robert! I am very well, thank you.

2. A : Hi Paul, how is everything?

B : Hi, Tim, just fine.

When American have not seen someone for a while they might ask “How have you

been?”.

A : Hi! How have you been?

B : Pretty well, How about you?

A : Just fine.

Introducing Yourself

a. formal introductionA : How do you do? I am Henry. Pleased to meet you, I’m sure.

B : How do you do? My name is George. Pleased to meet you, too.

b. informal introductionA : I don’t think we’ve met before. I am Todd.

B : Hi! I am Mike.

2. Introducing Yourself by Title and Occupation

We can introduce ourselves by title and occupation. Tittle tells what position a

person can have in a company. Occupation tells kinds of work a person does

a. by title- I am Claudia Ford, Accounting Manager of World Bank of

Indonesia.

-

My name is Nick, Marketing Manager of Planet Hollywood

Jakarta.

morning

afternoon

evening

morningafternoon

evening





b. by occupation-

I am Claudia Ford. I am an Accounting Manager at World Bank of Indonesia.

- My name is Nick. I am a Marketing Manager at Planet Hollywood Jakarta.

3. Asking Someone’s Name

1. A : Excuse me, could I have your name, please?

B : Of course, my first name is Patricia and my last name is Alford. But, you

may call me with my nick name, it is Pat. And, what is your name?

A : My complete name is Catherine Josephine. And, you may call me Kat.

B : It’s a pleasure meeting you Kat.

A : nice to meet you too, Pat.

2. A : How do you do? My name is Alicia Jones, Secretary of Harold Cooperation.

May I have your name, Sir?

B : How do you do. I am Fernando Thomas, Purchasing Manager of Jack &

Jill Production.A : Very pleased to meet you, Mr. Thomas.

B : Very pleased to meet you too, Mrs. Jones.

4. Introducing Others

a. formal introduction

- High Level Employee

(We use the before the tittle)

A : Mrs. Jones, I would like to introduce you to Mrs. Josephine, the Operational

Manager of International Bank. Mrs. Jones, is the Financing Manager.B : How do you do Mrs. Josephine.

C : How do you do too, Mrs. Jones.

- Low Level Employee(We use our before the tittle)

A : Mr. Frank, this is dr. Brown, our new doctor in this hospital. dr. Brown is

our cardiologist.

B : Nice to meet you Mr. Frank

C : Nice to meet you too, dr. Brown.

b.

informal introduction

A : Wily (this is) Diana. Diana, (this is) Wily.

B : Hi, Diana, nice to meet you.

C : Glad to know you to Wily.

Or identifying people:

A : Sam, this is Jane Smith. She is a dentist.

B : Wow! Great, how do you do?

C : How do you do.

B : Where exactly you do practice?

C : I am working at Siloam Gleneagles International Hospital.





5. Asking additional informationTo continue our conversation we usually ask some additional information as follows:

a. someone’s address A : Where is your address, Miss. Barbara?

B : I live at 82 Otista Street Bandung.

b. someone’s job 1. A : What are you Miss. Barbara?

B : Well, I am a secretary.

2. A : What is your occupation Mrs. Harold?

B : I am a lawyer.

6. Pre-closing phrases and closing phrasesThere are many ways in ending a conversation, such as:

A (Pre-Closing) : Well, I should be going.

I’m sorry, but I have to go now.

It has been nice talking to youWell, I have to go now.

B (Closing ) : Take it easy

You take care

See you later

Good bye

See you tomorrow





III. DIALOGUES

A. Jane : Hi, my name is Jane.

Karen : Hallo, my name is Karen.

Jane : By the way, where are you from?

Karen : I am from Italy. How about you Jane, where are you from?Jane : I am from Hong Kong. Where do you stay here?

Karen : I stay on Ahmad Yani Street 23. What is your occupation, Jane?

Jane : I am a stewardess. And, what are you Karen?

Karen : I am a journalist, and I will only be here for two weeks.

Jane : Oh, I have to go now. It’s a pleasure meeting you Karen.

Karen : It’s also a pleasur e meeting you Jane. Good bye.

Jane : Good bye.

B. Mr. Kane : How do you do? My name is Paul Kane, Director of Puma Shoes.

May I have your name, please?Mr. Smith : How do you do, too? I am Harold Smith, Director of Harold

Cooperation.

Mr. Kane : Mr. Harold, I would like you to meet Mrs. Theresa Lane, our

secretary.

Mrs. Lane : It’s a pleasure to meet you Mr. Harold.

Mr. Smith : It’s a pleasure meeting you too, Mrs. Lane.

IV. PRACTICE

A. Complete this dialogue below and practice it with your friend!

Ronnie : I don’t think we’ve met before. I am Ronnie. Could I have your name, please?

Cathie : _________________________. But you may call me Kat.

Ronnie : Okay, Kat, where do you live?

Cathie : _________________________. How about your address Ronnie, may I know

your address?

Ronnie : I live in Jakarta. And, what is your job?

Cathie : ______________________.

Ronnie : What is your hobby Cathie?

Cathie : ______________________.

Ronnie : Well, I have to go now. It’s been nice talking to you, Cathie.

Cathie : ______________________. Take care.

B. Complete the following dialogue and practice introducing your self by tittle or

occupation below!

Accounting Manager Human Resource Department Manager

Production Director Financial Consultant

Marketing Manager Computer Programmer

Secretary Executive DirectorBranch Manager Receptionist





William : How do you do? I am William, ______________ at _____________.

Harry : How do you do? My name is Harry. I am _____________ at ____________.

William : It’s _____________.

Harry : ______________, too.

C. Take in turns to introduce yourself to your partner in the following situation, and try

to introduce someone else: a.

At a formal occasion.

b. At a friend party.

c. At school.

d. At movie theater.

e. At Shopping center.

f.

At restaurant.

g. At Bank.

1 greeting&introductionfix

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