1 frank matejcik sd school of mines & technology ishikawa diagrams lab gear up summer 2007 june...
TRANSCRIPT
1 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagrams
Lab
GEAR UP
Summer 2007June 11 & 13 2007
Dr. Frank Matejcik
2 Frank Matejcik SD School of Mines &
Technology
How do I do this?
• Normal getting out, quitting time?
• Where is the regular teacher, name?
• Questions, requests for me?
• Are there GEAR UP gestures? bikes car operating motions.
• My wish: part of the organizational improvement merit badge.
3 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram Presentation
• Other Ishikawa’s
• Person behind the method
• Show Visio Tool
• Classic Method (Activity)
• Dr. Frank’s Modified Method– EI-PI– Research Area
4 Frank Matejcik SD School of Mines &
Technology
Which Ishikawa?
5 Frank Matejcik SD School of Mines &
Technology
Nerdy Japanese Professor & Quality Guru
• ASQ Award (for Humanity in Quality)
• Four points that totally encompass the beliefs of Kaoru Ishikawa:– Revolution in the philosophy of
management; that is, management in which humanity is respected.
– Company Wide Quality Control.– Effective use of catch phrases that
are adapted to the trend of the times.– Quality first concept; that is, customer
satisfaction.
Kaoru Ishikawa
Does not like …
6 Frank Matejcik SD School of Mines &
Technology
Nerdy Japanese Professor & Quality Guru
• "QC begins with the interaction of people."
• Quality Circles – eventually led to the development of team
concepts around the world.
• "Seven Tools of Quality“– (1) histograms– (2) cause and effect diagrams (Fishbone)– (3) check sheets– (4) Pareto diagrams– (5) graphs– (6) control charts– (7) scatter diagrams
Kaoru Ishikawa
Only pic found
7 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
8 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
9 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
10 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
11 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
12 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
13 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
14 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
15 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram
16 Frank Matejcik SD School of Mines &
Technology
Ishikawa Diagram Classical Style
• One Group Activity (No stopping rule)
• Assumptions everyone in one room
• Sometimes vote afterward
• Ishikawa’s Book (Delicious Rice)
• South Dakota (Delicious Hamburger)
17 Frank Matejcik SD School of Mines &
Technology
Use Visio• Visio is under
Microsoft Office on SDSM&T Machines
• Use the top menu in this sequence to start
File > New > Business Process> Cause and Effect Diagram
18 Frank Matejcik SD School of Mines &
Technology
Frank J. Matejcik’sExtended Ishikawa (not Rika)
• Works for Multiple site Questions / parallel work• Management Oriented not Publication Oriented • Additional samples by capture-recapture stats • Allows for dissent to be documented• Follow up recommendation method by QC• Sim class wants “Well written problems”• Topic: A good school trip, lunch?
19 Frank Matejcik SD School of Mines &
Technology
Matejcik’s Trial Procedure0) Have group decide main bones & their place1) Individually make Cause and Effect Diagrams2) Make a group composite C & E diagram
(no new contributions)3) Complete a check sheet (mark last contribution)4) Individually make additions sheets5) Update the composite C & E diagram (only from
additions sheets)6) Update the contribution check sheet (Mark Last
Contribution)7) Stop or go to step 4) If stopped, vote or rank.DISSENT SHEETS CAN BE USED AT ANYTIME!
20 Frank Matejcik SD School of Mines &
Technology
Cause and Effect Sheet
• Group or Individual Name
• Circle Group or Individual
• Date
• Topic
• Space to draw
21 Frank Matejcik SD School of Mines &
Technology
Additions/Dissent Sheet
• Individual Name
• Date
• Topic
• Round of Update
• Addition or Descent
• Space to draw
22 Frank Matejcik SD School of Mines &
Technology
Check Sheet
• Contains a table
• Names run across the top
• Segment terms run down the side
23 Frank Matejcik SD School of Mines &
Technology
Additions Sheet
• Individual Name
• Round of additions
• Date
• Topic
• Space to draw
24 Frank Matejcik SD School of Mines &
Technology
Start the class C&E Charts
Enough for today