1 for financial professional/training use only – not for distribution to the general public....

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1 For Financial Professional/Training Use Only – Not for distribution to the general public. Objectives Learn about the benefits of Prudential LTC Evolution SM – to you and your prospects/clients Learn about the key features of Prudential LTC Evolution SM that make the product unique Gain an understanding of the main differences between Prudential LTC Evolution SM and LTC3 SM in order to discuss the right products with each prospect/client Gain insight into how best to position Prudential LTC Evolution SM with your prospects/clients as a key component of their financial portfolio

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1For Financial Professional/Training Use Only – Not for distribution to the general public.

Objectives Learn about the benefits of Prudential LTC

EvolutionSM – to you and your prospects/clients Learn about the key features of Prudential LTC

EvolutionSM that make the product unique Gain an understanding of the main differences

between Prudential LTC EvolutionSM and LTC3SM in order to discuss the right products with each prospect/client

Gain insight into how best to position Prudential LTC EvolutionSM with your prospects/clients as a key component of their financial portfolio

2For Financial Professional/Training Use Only – Not for distribution to the general public.

Long-Term Care Insurance

LTC insurance has been available for over 20 years

It’s estimated that approximately only 9% of those who need and can afford it have purchased it*

Prudential’s vast team of highly–paid Consultants have studied this in depth.

Their conclusion: “If only 9% of prospects have purchased it, that means 91% have not.”

How do we get LTC insurance to more people who need it?

*Source: LTCI - Searching for The Value Proposition, Conning & Associates April 2008

3For Financial Professional/Training Use Only – Not for distribution to the general public.

Individual LTC Sales

4For Financial Professional/Training Use Only – Not for distribution to the general public.

Long-Term Care Insurance

So in 20 years, we’ve only penetrated 9% of the market… and new sales have declined almost every year for the last seven years

If you have been in this business for a few years (or more) you’ve got to ask yourself, “Am I happy with that? What can we, as an industry, do to turn it around?”

We may not get to the other 91% of the eligible LTCi Market – but maybe we can get to another 10% , 20%, or 30%

5For Financial Professional/Training Use Only – Not for distribution to the general public.

So What Are OUR LTCi Challenges?

Average LTCi Premiums keep going up ($1924 in 2004, $2184 in 2008)

Producers who are not “LTCi Specialists” have been challenged to explain it and sell it

Producers and clients get confused by the many “moving parts“ of a traditional LTCi policy – many do not make a selling or a buying decision

The most common objection continues to be “It’s too expensive”

6For Financial Professional/Training Use Only – Not for distribution to the general public.

Here are some Solutions:

Make LTCi premiums more affordable Make LTCi product designs simpler but still

provide comprehensive coverage Agents and clients need to reassess LTCi

alternatives to pre-paying (over-paying?) for 5% Compound Inflation Benefit increases

7For Financial Professional/Training Use Only – Not for distribution to the general public.

Prudential LTC EvolutionSM is Simpler Fewer decision points in creating plan design

• Lifetime Maximum ($100,000 - $1,000,000)• 90 Calendar Day Elimination Period• Built-in Benefit Increase Feature/Option (GIF)• Fewer Optional Benefits

80/20 - coinsurance reimbursement model for most benefits No daily or monthly dollar limit on benefits - policy

automatically keeps pace with inflation’s effect on the daily or monthly actual costs of care

Lower premiums Federally tax-qualified policy

8For Financial Professional/Training Use Only – Not for distribution to the general public.

80% of Actual Expenses – No Daily Dollar Limit

Used for whatever and whenever covered services are needed

No discussion needed on “Cost of Nursing Home Care”

CLIENT CHOOSES at Claim Time:• Type and expense of service• Frequency (hours per day) of service

It doesn’t matter how much inflation has increased the cost of that service

This takes the guesswork out of the DBA/MBA decision at time of application

9For Financial Professional/Training Use Only – Not for distribution to the general public.

Built-in Guaranteed Increase Feature (GIF)

Built-in Feature – no additional Premium at time of application

Lock in insurability today – “buy up” later Every fifth policy anniversary, Policy

Lifetime Maximum is increased by 25% of Original Life time Maximum up to Insured’s 76th birthday

No medical underwriting – Additional increment rated at attained age

10For Financial Professional/Training Use Only – Not for distribution to the general public.

Prudential LTC EvolutionSM And LTC Partnerships

As of 12/2010: available in AL, AR, CO, CT, DC, DE, GA, IA, ID, IL, IN, KS, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, RI, SC, SD, UT, WA, WV, WY

Partnership–qualified w/GIF for all ages including under age 60 in AL, AR, CO, GA, IA, KS, LA, ME, MN, MO, ND, NE, NJ, NV, OH, OK, OR, SC, SD, RI, WY

Will roll out subsequently in states as the product and marketing material are approved (DOI Product Approval – But not yet available in TN*)

*Approved for Partnership w/GIF all ages

11For Financial Professional/Training Use Only – Not for distribution to the general public.

Prudential LTC EvolutionSM w/GIF and Partnership Requirements

DRA mandates that a Partnership policy sold to ages 60 and younger must include “Compound Inflation”

Also allows increases that track CPI as long as benefit increases are automatic – policyholder cannot choose whether or not to take an increase

But LTC Evolution w/GIF allows a policyholder to decide whether or not to take the increases to Policy Max

How/why does that meet the “Compound Inflation” requirement?

12For Financial Professional/Training Use Only – Not for distribution to the general public.

Inflation Protection:A Different Approach

For traditional LTCi, inflation protection has two parts:A. It increases the DBA by a % (i.e., 5%) B. It increases the balance of the Policy

Maximum Amount by a % Because Prudential LTC EvolutionSM does

not have a dollar limit/DBA, the basic policy keeps up with inflation’s effects on the daily costs of care – No option needs to be added; “A” is taken care of

13For Financial Professional/Training Use Only – Not for distribution to the general public.

What About 5% Compound Inflation?

Clients are required to sign an “I reject (the most expensive, pre-funded, richest benefit) Inflation” form when not applying for 5% Compound Inflation

As an industry we sell 5% Compound to 45% of our (rapidly dwindling) base of LTCi buyers

A pre-funded, high-priced, 30-year “Service Plan” may be suitable for some people – but many do not buy LTCi at all because of “Sticker Shock”

14For Financial Professional/Training Use Only – Not for distribution to the general public.

Q. What is The Best Deal?

Example: Annual Premium Comparison*LTC Evo GIF $948LTC3 GPO $916LTC3 5% Compound $1,816LTC3 5% Simple $1,381LTC3 5% Compound 2X Max $1,290

*Age 55, LTC3 = 5 Yr BP, 90 EP, $150 DBA, 100% HHC, Standard I, 2-Spouse Discount – LTC Evo = $200K

15For Financial Professional/Training Use Only – Not for distribution to the general public.

A. It DependsFor 9% of the population:Any of the LTC3SM options could be correct

For 91% of the population who won’t/don’t/can’t buy any Standard-model LTCi product:

The Prudential LTC EvolutionSM w/GIF solution may be the only one that’s correct!

How many potential buyers of LTCi are you missing?

16For Financial Professional/Training Use Only – Not for distribution to the general public.

Key Built-in Features

Starter Benefit Home Support Services Benefit Guaranteed Increase Feature (GIF)

17For Financial Professional/Training Use Only – Not for distribution to the general public.

Starter Benefit

Cash Benefit of $1,500/month as soon as benefit eligibility is established

Cash can be used for any purpose Can be paid while satisfying Calendar Day Elimination

Period Only available during first 12 cumulative months that a

Chronic Illness or Disability exists If Policy Lifetime Maximum is exhausted in less than 12

months, Starter Benefit may be paid for the remainder of the 12 month period (24 months in certain states)

18For Financial Professional/Training Use Only – Not for distribution to the general public.

Home Support Services Benefit Pays 100% of Actual Eligible Charges up to $10,000 Home

Support Services Lifetime Maximum Can be used during the Calendar Day Elimination Period Claims against Home Support Services reduce the Policy Lifetime

Maximum Provides benefits for:

• Assistive Devices• Durable Medical Equipment not covered by Medicare• Caregiver Training• Home Modifications• Emergency Medical Response System• Transportation Services• Private Care Consultant not affiliated with Prudential

19For Financial Professional/Training Use Only – Not for distribution to the general public.

Optional Riders

Additional inflation protection: 3% and 5% Automatic Compound Increase Options

Non-Forfeiture Option Shared Care Option (Allows up to $2M in

combined benefits for a couple!)

20For Financial Professional/Training Use Only – Not for distribution to the general public.

Shared Care Option

Shared Care Partner can access benefits under the other Shared Care Partner’s policy once his/her own Policy Lifetime Maximum is exhausted

If one Shared Care Partner dies before exhausting his/her own Lifetime Maximum, the remaining Lifetime Maximum is “inherited” by the surviving Shared Care Partner at no extra premium

If one Shared Care Partner’s Lifetime Maximum is exhausted by the other Shared Care Partner, he/she can purchase a new policy at attained age up to 50% of the original Policy Lifetime Maximum (with a minimum of $100,000 and a maximum of $300,000) on a Guaranteed Issue basis if age 90 or younger

21For Financial Professional/Training Use Only – Not for distribution to the general public.

Shared Care Option - Considerations

Must purchase a policy and this rider together at policy inception

Both Shared Care Partners must have the rider and designate each other as the Shared Care Partner

Both Shared Care Partners must have and maintain identical Policy Benefits, including optional riders and premium payment options

Premium Factors range from 35% (younger age/$100k) to 5% (higher age/$1M) Example: Age 55 @ $500k = 24%

22For Financial Professional/Training Use Only – Not for distribution to the general public.

LTC EvolutionSM

Premium Rating Lifetime Pay Only New Business rates will be re-priced each year on a

“go-forward basis” to reflect increased cost of benefits/care

Geographic Rating• Multiple area rate tables based on cost of care

throughout the US• Areas with higher cost of care will have higher rates• Majority of states have one area rate table• Premium variations exist in four states: CA, NJ, NY, and

PA

23For Financial Professional/Training Use Only – Not for distribution to the general public.

NOTE: Premium variations exist in CA, NJ, NY, and PA.

Cost Areas

1 (4)2 (24)3 (10)4 (10)5 (2)NA (1)

LTC Evolution - Cost AreasPrudential LTC EvolutionSM Cost Areas

24For Financial Professional/Training Use Only – Not for distribution to the general public.

LTC EvolutionSM Discounts1

Spouse/Partner Discount2

• 15%: one Spouse/Partner applies and policy is issued• 30%: both Spouses/Partners apply and both policies

issued Affiliation Discounts3 – offset by commission

reduction• Producer’s Discount: 5%• Loyalty Discount: 5%• Association Discount: 5%

1No cap on discounts unless restricted by state law.2Available discount may vary by state.3Not all affiliation discounts are available in all states. Maximum of one affiliation discount may be applied to a policy.

25For Financial Professional/Training Use Only – Not for distribution to the general public.

What Sellers are Saying About Prudential LTC EvolutionSM

Prudential Career Agent – Southern Territory: “I will no longer sell LTC3. LTC Evolution is much easier to

explain to people.” “I learned the product from brochures and from the PLN

(Prudential’s web-based agent learning site).” “It’s a great sale along with Life Insurance. Life Insurance

protects you if you die too soon. LTC insurance protects you if you live too long.”

26For Financial Professional/Training Use Only – Not for distribution to the general public.

Brokerage Agent/LTCi Specialist – Midwest: “LTC Evolution had visceral appeal to me due to its simplicity.” “It’s easy to explain the bucket of money. And the 80/20 model fits

my coinsurance model of sales.” “LTC Evolution’s biggest feature is it’s the only product that can

solve 24/7 home care. The wealthiest people are adamant about never going into a facility. I never had a product to satisfy this until LTC Evolution. Round the clock home care is key.”

“I don’t sell LTC Evolution w/Inflation; it’s built-in anyway.”

What Sellers are Saying About Prudential LTC EvolutionSM

27For Financial Professional/Training Use Only – Not for distribution to the general public.

Prudential LTC EvolutionSM is a New and Different Tool for You, the LTCi Specialist

Younger market Least expensive Partnership choice Flexibility to add coverage down the road Emphasis on Home Care Ease of “explaining product” may allow

you to get in front of more clientsHow will YOU use it?

For Financial Professional/Training Use Only – Not for distribution to the general public.

Prudential LTC EvolutionSM

The Future of Long-Term Care Insurance!

For Financial Professional/Training Use Only – Not for distribution to the general public.

Prudential LTC EvolutionSM long-term care insurance policy is issued by The Prudential Insurance Company of America, 751 Broad Street, Newark, NJ 07102 (800 732-0416). This coverage contains benefits,

exclusions, limitations, eligibility requirements and specific terms and provisions under which the insurance coverage may be continued in force or discontinued. Prudential is authorized to conduct business in all U.S.

states and the District of Columbia. Product availability varies by state. Coverage is issued under policy number GRP 114018; however, policy numbers may vary by state.

LTC3SM long-term care insurance policy is issued by The Prudential Insurance Company of America, 751 Broad Street, Newark, NJ 07102 (800-732-0416). This coverage contains benefits, exclusions, limitations,

eligibility requirements and specific terms and provisions under which the insurance coverage may be continued in force or discontinued. Prudential is authorized to conduct business in all U.S. states and the

District of Columbia. Product availability varies by state. Coverage is issued under policy number GRP 113096; however, policy numbers may vary by state.