1. executive summary · international socio-economic development” with the following strategic...
TRANSCRIPT
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1. EXECUTIVE SUMMARY
The process of developing the 2016 to 2020 Strategic Plan was coordinated by a Strategic Planning Committee which conducted internal and
external stakeholder consultations. This culminated in the holding of a Strategic Planning Workshop at Kombani Lodge in Plumtree on the 1st
and 2nd
of October 2015. The external macro environment was analysed using the PESTLE (Political, Economic, Socio-cultural, Technological,
Legal and Environmental) analysis. Porters Five Forces Model was used to analyse competition within the industry (university sector). The
internal environment was conducted using the McKinsey 7-S Framework. Lupane State University’s Strengths, Weaknesses, Opportunities and
Threats (SWOT) were determined as drawn from the above internal and external analyses and their impacts thereof. The Strategic Plan
development was informed by the ZIMASSET, the national economic plan, and also had to address the following challenges; need to relocate to
Lupane; the 2017 deadline for lecturers to get PhDs; universities to pay part of the salary bill; low number of local students enrolling into the
university; lack of funding to support research and staff development; the ratification of the Joint Venture Bill by Parliament that will allow the
engagement of the private sector in the development of infrastructure.
The Vision of LSU is “To be an international premier university in research based knowledge, teaching and learning”. Its Mission Statement is
“To contribute research-based knowledge and learning for the development of humanity by working closely with communities and attracting the
best researchers and students from Zimbabwe and beyond. The University will be a one stop shop for knowledge based solutions for challenges
faced by community groups and the private sector nationally and internationally.” The Core Values guiding LSU are professionalism,
accountability, transparency, innovativeness, diversity, social and environmental responsibility.
The first Key Result Area (KRA) is Teaching. The corresponding strategic direction is “To improve the levels of competency of teaching staff as
well as the quality of teaching” with the following strategic initiatives: embrace technology and improve quality of content and lecture delivery;
acquire books and other reading material in order to improve the library resources; conduct peer and student evaluations; improve relevance of
programs to the market through curriculum review; engage in continuous staff skills development and retention; engage more professors and
PhD holders; develop new programmes and courses to meet market requirements; ensure high quality assurance standards; and improve
students’ soft skills.
The second KRA is Learning. The corresponding strategic direction is “To produce versatile graduates capable of contributing to national and
international socio-economic development” with the following strategic initiatives: improve practical learning; enforce quality assurance;
increase access to quality education; facilitate student exchange programs; improve the learning environment; Improve Information Literacy
Skills (ILS) and foster lifelong learning; and enhance student entrepreneurial skills.
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The third KRA is Research. The corresponding strategic direction is “To undertake research to yield knowledge and technologies required to
improve development outcomes in communities and to enhance teaching and learning” with the following strategic initiatives: enhance research;
identify various research needs; establish multi-disciplinary research clusters; and develop mechanisms of publishing and presenting research
findings.
The fourth KRA is Governance. The corresponding strategic direction is “To maintain an effectively and efficiently administered institution”
with the following strategic initiatives: provide leadership through well thought out regulations, policies and sound administrative systems;
improve the functional structure of the university; uphold an efficient and transparent financial management system; improve communication;
establish an Integrated Information Management System; and improve security management and systems.
The fifth KRA is resource mobilisation. The corresponding strategic direction is “To expand the income base of the university towards
achievement of self sustenance” with the following strategic initiatives: initiate income generating projects; utilise Joint Venture Initiatives and
fund raising activities; hire out facilities; generate income from university farms; and engage in commercial activities.
The sixth KRA is Infrastructure development and maintenance. The corresponding strategic direction is “To develop and maintain appropriate
infrastructure that will facilitate full relocation of the university to Lupane and its effective functionality” with the following strategic
initiatives: construct and equip the library; construct and equip administrative facilities; construct and equip teaching facilities; construct and
equip staff accommodation; construct and equip student accommodation; construct and equip recreational facilities; acquire strategic immovable
assets off campus; establish and equip a clinic and chapel; acquire farms and develop requisite infrastructure; establish alternative energy and
water sources; establish an effective information and communication backbone; and update Master Plan and revise the Master Budget.
The seventh KRA is Community Outreach. The corresponding strategic direction is “Establish sustainable collaborative outreach programs that
contribute to the development of communities and increase the university’s visibility nationally and internationally” with the following strategic
initiatives: create sustainable linkages with key stakeholders in community development and development of collaborative programs based on
community needs; develop an effective university marketing programme; design and run youth empowerment programmes in collaboration with
other organizations; contribute to the preservation of culture and endangered languages; and contribute to policy development and review.
A logical framework was developed showing; key performance indicators, targets for each year (with 2015 as the baseline); sources of
verification; unit or officer responsible; and assumptions. It was recommended that a Monitoring & Evaluation team needs to be established to
manage the implementation of the Strategic Plan and reporting on progress. The M&E team would be formed from the existing Strategic
Planning Committee, with representatives from each faculty and support services. This team will report directly to the Vice-Chancellors office.
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2. TABLE OF CONTENTS
1. EXECUTIVE SUMMARY .................................................... .................. ii - iii
2. TABLE OF CONTENTS .............................................................................. iv-v
3. ACRONYMS .............................................................................................. vi-vii
4. FOREWORD FROM THE CHAIRPERSON OF THE LSU COUNCIL ..... viii
5. FOREWORD FROM THE VICE-CHANCELLOR ..................................... ix-x
6. BACKGROUND ................................................................................................... 1
7. ENVIRONMENTAL ANALYSIS .................................................................... 2
7.1 The PESTLE Analysis .................................................................................... 2
7.1.1. Political ...................................................................................................... 2
7.1.2. Economic .............................................................................................. 3- 4
7.1.3. Socio-cultural ........................................................................................ 4-5
7.1.4. Technological ....................................................................................... 5- 6
7.1.5. Legal ...................................................................................................... 6-7
7.1.6. Environmental ....................................................................................... 7-8
7.2 Forces Driving Industry Competition ............................................................. 9
7.2.1 Rivalry among existing institutions ........................................................ 10
7.2.2 Buyers (Students) ............................................................................. 11-111
7.2.3 Substitutes ............................................................................................... 13
7.2.4. Suppliers ................................................................................................. 14
7.2.4 New Entrants 15
7.3 The Internal Analysis ............................................................................. 16-18
8 THE SWOT ANALYSES ................................................................................. 19
8.1. Strengths ..................................................................................................... 19
8.2. Weaknesses............................................................................................ 20-21
8.3. Opportunities ........................................................................................ 22-23
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8.4. Threats ...................................................................................................... 223
9 THE STRATEGIC PLAN ................................................................................ 24
9.1 Vision ........................................................................................................... 24
9.2 Mission Statement ........................................................................................ 24
9.3 Core Values .................................................................................................. 24
9.4 Key Result Areas (KRA) and Strategic Directions ...................................... 24
9.4.1 KRA 1: Teaching ............................................................................ 24-25
9.4.2 KRA 2: Learning ................................................................................. 25
9.4.3 KRA 3: Research .................................................................................. 25
9.4.4 KRA 4: Governance ............................................................................. 26
9.4.5 KRA 5: Resource Mobilisation ............................................................ 26
9.4.6 KRA 6: Infrastructure development and maintenance ......................... 27
9.4.7 KRA 7: Community Outreach .............................................................. 27
10.0 LOGICAL FRAMEWORK / SCORECARD ......................................... 28
10.1 Teaching ........................................................................................... 28-33
10.2 Learning ............................................................................................ 34-39
10.3 Research ............................................................................................ 40-42
10.4 Governance ....................................................................................... 43-47
10.5 Resource Mobilisation ..................................................................... 48-51
10.6 Infrastructure development and maintenance ................................... 52-59
10.7 Community Outreach ....................................................................... 60-65
11.0 MONITORING AND EVALUATION .................................................. 66
12.0 CONCLUSION ...................................................................................... 66
APPENDIX 1. COMPETITOR ANALYSIS .................................................... 67-70
APPENDIX 2: PARTICIPANTS OF THE STRATEGIC PLANNING WORKSHOP 71-73
APPENDIX 3: PROGRAMME OF THE STRATEGIC PLANNING WORKSHOP 74-75
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3. ACRONYMS AND ABBREVIATIONS
AAB – Academic Appointments Board
ARDA – Agricultural Rural Development Authority
AU – Africa University
BOQs – Bill of Quantities
BUSE - Bindura University of Science Education
CARRD – Centre for Research and Rural Development
CASA – Committee on Associate Status and Affiliation
CCE – Centre for Continuing Education
CDC – Campus Development Committee
CUT – Chinhoyi University of Technology
CUZ – Catholic University of Zimbabwe
ECD – Early Childhood Development
GNU – Government of National Unity
GPS – Geographic Positioning Systems
GZU – Great Zimbabwe University
HEI – Higher Education Institutions
HIT – Harare Institute of Technology
HOD – Head of Department
HR – Human Resources
ICTS – Information Communication technologies
IKS – Indigenous Knowledge Systems
ILS – Information Literacy Skills
IR-Institutional Repository
JVs – Joint Ventures
KPI – Key Performance Indicators
KRAs – Key Result Areas
LSU – Lupane State University LUCEP – Lupane Commercial Subjects Enhancement Programme
M & E – Monitoring and Evaluation
M & PR – Marketing and Public Relations
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MIS – Management Information Systems
MoA – Memorandum of Association
MoU – Memorandum of Understanding
MSU – Midlands State University
NGO – Non-Governmental Organisations
NUST – National University of Science and Technology
PESTLE – Political, Economic, Socio-cultural, Technological, Legal and Environmental factors
PhD – Doctor of Philosophy
PPPs - Public Private Partnerships
PPW & E – Physical Planning, Works and Estates
PSIP – Public Sector Investment Programme
PVC – Pro-Vice-Chancellor
R & D – Research and Development
RISO – Research and Innovation Office
SADC – Southern Africa Development Community
SAR – Senior Assistant Registrar
SEC – Student Executive Council
SMEs – Small to Medium Enterprises
SWOT – Strengths, Weaknesses, Opportunities and Threats
T & D – Training and Development
UZ – University of Zimbabwe
VC – Vice-Chancellor
VCEXCO – Vice-Chancellor’s Executive Committee
WUA – Women University of Africa
ZESA – Zimbabwe Electricity Supply Authority
ZIMASSET - Zimbabwe Agenda for Sustainable Socio-Economic Transformation
ZIMCHE – Zimbabwe Council for Higher Education
ZINWA – Zimbabwe National Water Authority
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4. FOREWORD FROM THE CHAIRPERSON OF THE LSU COUNCIL
The Vice-Chancellor and the Pro-Vice-Chancellor have been mandated by the University Council
and the Ministry of Higher and Tertiary Education, Science and Technology Development to
drive the institutional strategy for the next five years. It is their responsibility to ensure adherence
to the University vision and mission as well as to the institutional ideology and core values.
Successful implementation of the strategic plan thus calls for a total ownership and commitment
of the plan by those at the helm of the organisation as they steer the ship for the next five years.
The 2016 to 2020 University Strategic Plan shall be the guide for the University planning period.
The Plan will hedge the University against the unpredictable and uncertain socio-political and
economic environment. Thus, the plan will ensure that the University adheres to its mandate as it
executes its seven strategic directions. Furthermore, the strategic plan has been crafted in such a
way that it dovetails into the national economic blueprint (Zim-ASSET) as well as the 10 Point
Plan for economic growth.
The alignment will ensure University adherence to government economic plans. The full
realisation of the plan calls for effective and efficient co-ordination of the implementation matrix
by management. Management should ensure that the strategic plan is cascaded to all levels and
that there is a shared vision across the institution. All implementing agencies of the University are
urged to be resolute in operationalising the plan. It is therefore prudent for the University to develop an annual business plan to ensure effective
implementation. Successful plans also require a robust monitoring and evaluation component to keep the plan focused.
On behalf of the University Council, I therefore urge the University leadership to remain guided by the Plan in the next five years of the
University’s operations. University Council Chairman
Mr. S. M. T. Malaba
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5. FOREWORD FROM THE VICE-CHANCELLOR
Lupane State University (LSU) was established in 2005 in terms of the Lupane State University
Act [Chapter 25:25] of 2004. LSU’s primary mandate is the development and promotion of
Agriculture in semi-arid regions. The University has also been mandated to venture into
tourism and hospitality, wildlife management, extraction and processing of natural resources,
promotion of the minority African languages, fine and performing arts, mining engineering and
rural
development. To guide its operations and also plan for its growth, the university currently has a
number of key result areas, which are: Teaching, Learning, Research, Governance, Resource
Mobilization, Construction (Infrastructure Development) and Community Outreach.
The University is supportive of the Zimbabwe Agenda for Sustainable Socio-Economic
Transformation (ZIM-ASSET), through all the four main clusters of: Food Security and
Nutrition Cluster; Social Services and Poverty Eradication Cluster; Infrastructure and Utilities
Cluster; and Value Addition and Beneficiation Cluster.
At inception, LSU was running only one degree programme in the Faculty of Agricultural
Sciences, with an initial enrolment of 12 students. Over the years, the University has grown to
three fully-fledged faculties; Faculty of Agricultural Sciences, Faculty of Commerce and
Faculty of Humanities and Social Sciences. Across these faculties, the University is currently running several diploma programmes,
undergraduate degree programmes and a Masters’ degree programme. Student enrolment is currently 2929. To date, the University has held 5
graduation ceremonies, all of which were at the Campus in Lupane. The 6th
Graduation Ceremony is scheduled for 27 November 2015.
Currently the University is operating from six centres in Bulawayo, pending the completion of certain minimum infrastructure at its permanent
site for commencement of relocation. Relocation to the University’s permanent site has been planned to be in a phased approach with the initial
phase earmarked for January 2016, and subsequent phases coming through as and when more infrastructure is completed. For this phase of
relocation to be successful, the above infrastructure must be complete. In addition, there is need to have established a student clinic on campus.
Completion of these and other university infrastructure remains a key result area not only for our relocation to our permanent campus, but also
for our growth and development.
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Lastly, I would like to greatly appreciate the efforts of the LSU Strategic Planning Committee, Chaired by the Pro-Vice-Chancellor, Dr.
Nomathemba Ndiweni and the two Facilitators, Mr. Samson Mtisi and Prof. Carroll Themba Khombe for their various roles played in the
development and compilation of this Strategic Plan Document.
Vice-Chancellor
Professor P. K. Kuipa
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6. BACKGROUND
Lupane State University (LSU) is one of the state universities in Zimbabwe which was set up by an Act of Parliament in 2005. Currently, it
comprises three faculties namely Agricultural Sciences, Commerce and Humanities & Social Sciences. The University has a student population
of 2929 and a workforce of 289. The campus, which has been under construction since 2006, is located in Lupane, the provincial capital of
Matabeleland North. Although operations are still running from Bulawayo, the process of relocating to Lupane has been initiated.
The University has had two strategic plans since inception, namely the 2008 to 2011 Plan and the 2012 to 2014 Plan. The 2008 to 2011 Plan was
crafted at the tail end of the period of hyperinflation and the transitional period of the Government of National Unity (GNU). The Strategic Plan
had the following strategic directions; Research, Teaching, Learning, Governance, Fund raising, Construction and Community Outreach. The
2012 to 2014 Plan was crafted during a growing economy (average growth rate of 9.4%) with hopes of establishing a green belt through the
National Matabeleland Zambezi Water Project and exploitation of Lupane gas. The University expanded to three (3) faculties and intensified the
establishment of infrastructure at its main campus at Lupane. The current Strategic Plan is informed by the Zimbabwe Agenda for Sustainable
Social and Economic Transformation (ZIM-ASSET) and addresses the following issues:
Development of infrastructure which will enable relocation to Lupane,
2017 deadline for lecturers to attain the PhD qualification,
Universities to intensify income generation,
Low student enrolment in the university,
Lack of funding to support Research and Staff Development,
A Strategic Planning Committee coordinated the process of developing the 2016 to 2020 Strategic Plan. The latter conducted internal and
external stakeholder consultations. This culminated in the holding of a Strategic Planning Workshop at Kombani Lodge in Plumtree on the 1st
and 2nd
of October 2015. This workshop was attended by the Vice-Chancellor and Pro-Vice-Chancellor, 38 Heads of Departments/Sections,
Workers’ Committee Representative, as well as the Student Leadership (refer to Appendix 2 for a list of participants). The program of the
Strategic Planning workshop is presented in Appendix 3.
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7. ENVIRONMENTAL ANALYSIS
7.1 The PESTLE Analysis
An analysis of external factors that could impact on the LSU’s strategic initiatives and operational plans was undertaken using the PESTLE
(Political, Economic, Socio-cultural, Technological, Legal and Environmental) analysis. The table below shows the major issues in the macro
environment and their impact on Lupane State University.
7.1.1. Political
Issue Impact on LSU
Positive
Supportive Government policy on education Increase in student enrolment, especially from rural schools.
New Constitution - Devolution LSU will benefit from resources since it is the only university in Matabeleland North
Province.
ZIM-ASSET policy LSU engaged in the relevant sectors of Food Security & Nutrition and Social Services &
Poverty Eradication
Political stability 1. Can engage in long term planning and also establish partnerships with strategic
partners.
2. Teaching programs will not be disrupted.
Negative
Imposition of Western sanctions 1. University is affected in its endeavour to recruit international experts.
2. Support of financial resources from international partners is compromised.
3. Limited access to international research funding and partnerships.
Poor international image of the country Country not attractive to visiting scholars and experts.
Reduced NGO activity 1. Decrease in attachment opportunities for students.
2. Decrease in opportunities to conduct demand driven research.
Perceptions of marginalisation by rural communities Lack of a self-driven mindset to participate in University driven development
programs.
Political uncertainty Failure to engage in long term planning.
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7.1.2. Economic
Issue Impact on LSU
Positive
Adoption of the multi-currency system 1. Enabled formulation of long-term commitments and budgets; has enhanced
planning.
2. Stable currency improves staff retention.
Revision of the Indigenisation Policy 1. Increased economic activities likely to create jobs for students.
2. Increased opportunities for Research & Development (R&D) partnerships with
the private sector.
Matabeleland North endowed with many natural
resources
1. The university could design programs that are relevant to the available resources
(minerals/timber/ceramics/wildlife).
2. Opportunity to secure concessions to exploit natural resources for income
generation.
Support of the Informal Sector Increased income streams for parents and students.
Sound banking and pension institutions Opportunity for mobilising financial support for capital development especially the
construction of staff and student accommodation.
Engagement of Bretton Woods Institutions 1. Improved country image resulting in economic growth thus creating jobs for
parents and students.
2. Increased opportunities for research and development activities.
Negative
4
Issue Impact on LSU
High unemployment rate 1. Parents cannot afford funding their children resulting in high drop-out rates.
2. Low student intake resulting in the University failing to register a critical mass of
students necessary for its viability.
3. Low motivation for students because of low employment prospects.
Inconsistent Policies Long term planning and commitment becomes difficult for the University and its
partners.
Uncompetitive Business Community 1. Lack of opportunities to engage in R&D partnerships.
2. Lack of scholarship support for students.
High Political Risk 1. High costs of finance for projects.
2. University not attractive to international institutions and students.
7.1.3. Socio-cultural
Issue Impact on LSU
Positive
Recognition of endangered languages
(San, Xhosa, Kalanga, Dombe, Tonga, Nambya and
Ndebele)
1. Expedite development of programs addressing endangered languages.
2. Introduce short language courses.
Recognition of Indigenous Knowledge Systems (IKS) 1. Increased research opportunities.
2. Documentation and conservation of IKS.
High regard for Livestock
1. Establishment of projects that add value to livestock value chains.
2. Research, improvement and conservation of indigenous breeds and species.
3. Increased opportunities to run short courses on livestock production.
The existence African traditional governance systems Opportunities for research, documentation and incorporation into national policy.
Negative
High levels of poverty Failure to pay fees by students.
Stereotyping of gender roles Limits enrolment (as boys look after fields/livestock and girls carry out household chores
during school term).
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Issue Impact on LSU
Low enrolment in science courses 1. Low University enrolment in the niche area of semi-arid agriculture.
2. Limited scope of expansion into other mandate areas e.g. exploitation of natural
resources that require science background.
Brain drain
1. Breakdown of the family institution resulting in delinquencies and school dropouts.
2. Skills gap-negatively affects mentoring.
HIV and AIDS 1. Attendance and performance of orphaned students, especially those who are heads of
their families, may be disturbed.
2. Attendance and performance of students who are care givers to parents/siblings may
be disturbed.
3. Limited capacity to pay fees.
4. Low productivity at the work place.
Low regard for education Low enrolment.
Declining cultural values 1. Increased levels of misdemeanours, corruption and crime.
2. Negative impact on the University image.
7.1.4. Technological
Issue Impact on LSU
Positive
Development of the Social Media 1. More platforms for dialogue to raise various stakeholders’ interests.
2. Increased marketing opportunities for the University.
Development in ICTs 1. Reduced costs for bandwidth.
2. Enhanced Research processes and outputs
3. Increased access to scholarly resources (e-resources).
4. Reduced hardware costs.
5. Reduced stationery costs.
E-learning 1. Improved opportunity for distance /open learning.
2. Improved teaching and learning.
Promotion of Renewable Energy forms 1. Increased scope for research and development activities.
2. Increased scope of usage.
3. Significant saving on power bills.
Quest for Technological Innovation Involvement in value addition to agricultural and natural resources commodity chains for
rural communities.
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Issue Impact on LSU
Focus on Rural Development 1. Revival of CARRD (Centre for Agricultural Research and Rural Development).
2. Intensification of community outreach (engagement).
Negative
Social Media 1. Information overload.
2. Distraction or disturbance of learning and work ethos.
Unreliability of electricity supply 1. Hinders technological advancements and research.
2. Increased risk of damage to equipment and infrastructure (fire).
Weak private sector Low business drive in Lupane which hinders community development and/or
technological advancements.
Low level of Science Subjects uptake in schools Low numbers of students enrolling for science/technological courses
Western sanctions 1. Negatively affects partnerships with international organisations.
2. Low funding for research.
Brain Drain Loss of institutional memory.
7.1.5. Legal
Issue Impact on LSU
Positive
New Constitution of Zimbabwe 1. Increased opportunities for the translation to endangered languages.
2. Research opportunities in the alignment of various Acts to the Constitution.
ZIMCHE regulations 1. Enhanced quality assurance.
2. Standardised system of recruitment, selection and promotion.
LSU Act 1. Generic and does not specify niche-no legal basis for focusing on agricultural
sciences.
2. Minimum qualifications for lecturers
Policy on minimum qualifications for lecturers 1. Improves quality of teaching and research
2. Need for LSU to invest in staff development.
Strong environmental laws Engagement of University Staff in monitoring and evaluation of programs.
Negative
Universities to augment government funding 1. Control of fees levels and students from poor families prejudiced.
2. Fees from low enrolment cannot sustain University operations.
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Issue Impact on LSU
3. Reduction of entry qualification for students to increase enrolment levels.
High Levels of Taxation 1. Discourages external partners from collaborating with the University.
2. Reduced spending power, thus reducing access to University education by the
poor.
ZIMCHE regulations 1. Regulations have usurped powers of University Senate
2. Time frame to approve academic programs too long (6 months to 1 year)
Cadetship Funding Delayed remittance negatively impacts on University cash flows.
7.1.6. Environmental
Issue Impact on LSU
Positive
Abundant Indigenous Forests 1. Increased scope for introduction of academic programs in forestry.
2. Opportunities to secure forestry concession for harvesting & processing timber
(Value Addition).
3. Improve and incorporate the indigenous knowledge systems in forestry related
projects.
4. Increased opportunities for research.
Abundant Wild life 1. Opportunities to secure wildlife conservancy, hunting quotas and licenses for
processing trophies.
2. Increased opportunities to participate and offer training in tourism.
3. Increased opportunities for research.
Large populations of livestock 1. Opportunities for research and improvement of indigenous livestock for poverty
alleviation.
2. Commercialisation of indigenous farming methods
3. Opportunities for capacity building and paradigm shift of rural communities.
4. Scope to accept the use of livestock for fee payment.
Rich Mineral reserves (Coal, methane gas)
1. Opportunities for research in exploitation and value addition.
2. Opportunities to introduce academic programs in mining & renewable energy
sources.
Abundant Sunshine Opportunities to champion the harnessing of solar energy to preserve the environment.
Experience in growing drought tolerant crops. 1. Identification and research of available indigenous crops.
2. Value addition of the identified crops (Bambara nuts, sorghum & sesame).
8
Issue Impact on LSU
Negative
Climate Change & Variability 1. Risk of depletion of livestock and forests.
2. Risk of crop failure.
3. Livelihoods negatively affected resulting in students failing to pay fees and
decreased enrolment.
Deep Kalahari Sands 1. Costly and difficult construction.
2. Low yields in agricultural production.
Environmental Degradation 1. Low yields in agricultural production
2. Livelihoods negatively affected resulting in students failing to pay fees and
decreased enrolment.
3. Decreased arable land.
Veld fires 1. Opportunities for research on impacts of the fires on the ecosystem (flora &
fauna) and on prevention/control measures.
2. Destruction of property, human life and livestock.
3. Livelihoods negatively affected resulting in students failing to pay fees and
decreased enrolment.
Water scarcity 1. Construction and landscaping slowed down.
2. Health and well-being of the community negatively affected.
3. Decreased cropping and livestock programs.
Deforestation 1. Hardwood forests depleted therefore ecosystem disturbed.
2. Academic activities in forestry negatively affected.
3. Low enrolment as a result of decreased employment.
9
7.2 Forces Driving Industry Competition
Porters Five Forces Model (shown below) was used to analyse the competition that LSU is facing in the market.
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The analysis of competitive forces is shown in the table below.
7.2.1 Rivalry among existing Higher Education Institutions (HEIs)
Forces Factors Rating Justification Action
Rivalry
amongst
existing
Higher
Education
Institutions
Many
competitors
High 1. More HEIs offering
similar programmes
2. Student pool growing at
a slower pace than the
growth of HEIs (few A-
level schools).
1. Bridging courses
2. Backward Integration e.g. LUCEP
3. Rebrand courses in line with trends
4. Lower entry points
5. Online Programmes
6. Satellite sites
(Tsholotsho , Nkayi ,Binga , Victoria Falls)
Low Switching
Costs
Low Not much of a threat
-
Low product
differentiation
High 1. Curriculum at A level
not diversified,
confines the HEIs to
“traditional”
programmes.
2. ZIMCHE
requirements may
hinder the
development of new
programmes.
1. Rebrand to suit industry requirements
2. Market to neighbouring countries (e.g.
tourism in Zambia).
3. Lobby ZIMCHE to review requirements for
programme accreditation.
High fixed costs High 1. Rentals of Bulawayo,
especially CBD
properties are high
2. Drains scarce
financial resources
Move to campus at Lupane
11
The Competitor Analysis is shown in Appendix 1.
7.2.2 Bargaining Power of Buyers (Students)
FORCE FACTORS RATING ACTION
Students 1. They are powerful
as LSU needs
students to survive
2. They are delicate
and can go to
competitor HEIs
High 1. Market segmentation
2. Price discrimination
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7.2.2.1 Student Segmentation
Students segments Buying behaviour What the university can do
Geographic (Harare, Mat North, Bulawayo) Collective bargaining Open satellite branches (Harare, Nkayi,
Victoria Falls)
Income It is varied and they influence payment
structures
Considerate planning (e.g. payment plans,
deferment)
Product They want value for money 1. Craft product to suit their needs.
2. Give them the best qualified
lecturers, PhD holders especially
for post graduate studies.
3. Continuous quality assurance
reviews (student and peer reviews,
skills development for module
writing and delivery).
4. Provisions of supplementary
learning materials (e.g. modules,
tutorials and posting course
material on the e-learning
platform).
In-service students They bargain (teaching format and times).
They also demand quality tuition given their
experience.
LSU must submit to their concerns (e.g.
relating to timetabling, timing of exams).
Normal entry students 1. They bargain in negotiating for
extension of the registration period.
2. They can choose any HEI.
1. The university should re-visit its rules.
2. The university should competitively
position itself as the University of
Choice.
Students with disabilities May need specific assistance. More time on computers in the lab and
increased one-on-one interaction with
University officers, e.g. with subject
librarians/lecturers.
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Students segments Buying behaviour What the university can do
Industry Dictate the graduate profile that they expect
(e.g. knowledge, skills, attitudes)
1. University to constantly carry out
industry consultations to gather their
expectation.
2. Continuous curriculum review to meet
industry expectations.
3. Training on soft skills (both staff and
students).
7.2.3 Threat of Substitutes
FORCES FACTORS RATING ACTION
Substitutes 1. Online programmes
2. Part-time/parallel/block
programmes
3. Distance learning (virtual
universities)
4. Polytechnics
5. Teachers’ Colleges
Medium 1. Design online/
block/parallel
programmes.
2. Consider offering distance
learning.
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7.2.4. Bargaining Power of Suppliers
FORCES FACTORS RATING ACTION
Suppliers ZESA Medium 1. Diversify the energy source e.g. renewable sources of energy.
2. Rationalise energy use.
ZINWA Medium 1. Negotiate for lower tariffs, especially for raw water.
2. Drill more boreholes on site.
3. Harvest and store rain water.
Stationery
suppliers
Low 1. Establish and regularly update a reputable suppliers’ list.
2. Have our own printing press.
ICT and Teaching
equipment
Medium Carry out due diligence.
Banking services Medium Carry out due diligence.
Suppliers of
consumables
(groceries)
Low Establish and regularly update a reputable suppliers’ list.
Vehicle
maintenance
Medium Carry out due diligence.
Office and
Teaching space
Medium 1. Negotiate tariffs.
2. Move to affordable places.
Internet and
Telephone
Medium Negotiate for low tariffs – with other suppliers such as Liquid, Econet, Powertel.
15
7.2.5 Threat of New Entrants
FORCES FACTORS RATING ACTION
New entrants Gwanda University College of
NUST
High 1. Bridging courses
2. Backward Integration e.g.
LUCEP
3. Rebrand courses in line
with trends
4. Lower entry points
5. Online Programmes
6. Satellite sites
(Tsholotsho , Nkayi,
Binga, Victoria Falls)
Marondera University of UZ Medium
Mutare University College of
MSU
Medium
16
7.3 The Internal Analysis
To analyse the internal environment of LSU, the McKinsey 7-S Framework (diagrammatically shown below) was used for that purpose.
Using the above framework a number of issues and possible actions were identified as shown in the table below. An analysis of financial and the non financial
resources was also included although they are not necessarily part of the 7-S Framework.
17
Focus Area Issues Possible Actions
Structure Matrix nature poses challenge for some
functionaries.
1. Strengthening trust and interpersonal relationships.
2. Streamline and share understanding of job descriptions.
Systems 1. Lack of an Integrated information
system.
2. Weak M & E plan.
3. Ineffective use of student evaluations,
peer evaluations, external examiners
comments & reviews.
1. Design and implement Integrated information system
2. Implement the M & E system.
3. Consistent evaluations and completion of the feedback loop.
Shared values/
Culture
1. Suspicion
2. Inconsistent and irregular channelling of
information.
3. Lack of code of conduct
4. Approval of the draft Culture Charter.
1. Share appropriate information
2. Participatory approach in developing institutional instruments
3. Finalisation, approval and sharing of the Culture Charter.
Style of
Leadership
Inappropriate leadership styles in certain
sections
Adopt Situational and
Transformational Leadership
Staff 1. Inadequate academic (low numbers of
PhD holders) and non-teaching staff.
2. Succession plans merely implied in the
structure.
1. Recruit, especially PhD holders.
2. Support research.
3. Facilitate staff development.
4. Need to be explicit on succession planning.
Skills 1. Shortage of Professors and PhD Holders
2. Low research output & poor research
culture.
3. Freeze affecting the recruitment of staff
(academic, professional and
administrative).
1. Head hunt Professors & establish attractive retention strategies.
2. Provide training to upscale research processes.
3. Lobby Government to unfreeze recruitment.
4. Implement self-sustaining programs.
5. Expedite recruitment of senior academics.
Financial resource
analysis
1. Available, but not adequate PSIP,
Government Grants, academic fees,
externally funded research grants.
2. Extremely weak financial position.
1. Engage partners on Joint Ventures for income generation.
2. Apply for research grants.
3. Expand income streams, income generating projects.
Non-financial
resource analysis
(Infrastructure and
1. Inadequate infrastructure, vehicle fleet,
computers, Wi-Fi, bandwidth.
2. Not full utilisation of the available
1. Improve on infrastructure development through fund raising.
2. Relocate to site at the earliest opportunity.
3. Lobby government to provide PSIP & engage partners for JVs.
18
Focus Area Issues Possible Actions
premises;
Vehicles;
Equipment/Techno
logy)
infrastructure onsite.
3. Delayed phase one relocation.
4. Infrastructure inadequate in the
medium to long term period.
19
8 THE SWOT ANALYSES
The following table gives a summary of Lupane State University’s Strengths, Weaknesses, Opportunities and Threats (SWOT) as drawn from
the above internal and external analyses and their impacts thereof.
8.1. Strengths
Issue Impact on LSU
LSU now has a substantive Vice-
Chancellor and Pro-Vice-Chancellor
1. Leadership Stability
2. Continuity.eg if there is a vision it can be carried out on a longer term.
3. Mandate and authority to make decisions.
Committed Leadership and Staff Academic and administrative stability
Key faculties established (Agricultural
Sciences; Commerce and Humanities &
Social Sciences)
1. University able to capture the student market.
2. Increased student numbers.
3. Focused and relevant programmes rollout.
Main Campus in Lupane established (But
only one Faculty completed)
Identity of the University defined and visibility of LSU in Lupane established.
Satellite campuses in Bulawayo
functional
University able to capture a student market in the Matabeleland region.
Teaching of undergraduate courses in
Bulawayo campuses (Conventional;
Parallel and Block Release)
1. Popularized the LSU brand.
2. Ability to capture students who could have otherwise opted for other Universities.
Teaching of post graduate courses (Full
Time; Block Release) in Bulawayo
Campuses.
1. Raised the image of the institution.
2. Improved revenue flows.
Initiated Research and Development
activities.
Recognised as a knowledge development centre.
Strong Debate and Sports Teams. Enhancing student health and visibility of the University.
20
8.2. Weaknesses
Issue Impact on LSU
Low levels of enrolment for
undergraduate courses (Sciences).
Low financial in flows which impact negatively on efforts to finance University operations.
Low numbers of Professors and senior
academics (PhD)
Makes university less attractive to students.
Not capable of running post graduate programmes which are high paying and attract
partnerships (NGOs and Corporate).
Failure to attract international students.
Negatively affects ranking of the University.
Integrity of the institution is compromised.
Quality research output may be reduced.
Limited capacity to introduce higher
degrees across all faculties.
Losing the captive markets of post graduate candidates.
Limited involvement in knowledge generation and research.
Very low levels of funding limiting
development activities.
Delayed relocation to site (Lupane) and establishment of satellite campuses in other
markets (e.g. Hwange and Victoria Falls).
Staff accommodation not yet available at
the Main Campus in Lupane.
Delayed relocation to site
Increased uncertainty and low staff morale
Failure to enrol SADC students
(inflexible entry requirements).
Low income inflows from a high paying clientele.
Meagre Staff Development Programme. 1. Low staff motivation.
2. Slow rate of attaining PhD qualifications.
Failure to mobilise resources to conduct
demand driven research.
1. Low research output.
2. Low staff morale.
3. Failure to attract postgraduate students.
Expensive mandate of semi-arid
agriculture.
LSU may be viewed as a failure (This responsibility cannot be fulfilled without adequate
funding).
Weak marketing drive. 1. Lack of visibility of the University
2. Low student numbers.
Limited teaching resources. 1. Low staff and student morale.
21
Issue Impact on LSU
2. Quality of graduates compromised.
Low enrolment for Agricultural Science
programmes.
Threatens the existence of programmes in the Agricultural Sciences.
Lack of agricultural land and equipment
for use during student practicals.
1. Lack of exposure of students to practical training.
2. Inability to generate income from agro businesses.
High operational costs. Limited funding for core academic activities (e.g. library, research and staff development
budgets).
22
8.3. Opportunities
x Impact on LSU
Goodwill from National Government 1. Physical structures will be completed to facilitate phased relocation.
2. Support for basic salaries.
3. Can apply for the unfreezing of posts by exploiting the goodwill.
Located in a resource rich province presenting
opportunities for R & D (mining, livestock,
fisheries, hard woods).
1. LSU may gain relevance to communities through exploitation of these resources.
2. Opportunities to set up businesses.
3. Opportunities for Public Private Partnerships (PPPs) and Joint Ventures (JVs).
4. Opportunities to influence policy and advocacy initiatives.
Located in region with social challenges
presenting opportunities for R & D.
1. Opportunities to partner with NGOs.
2. Opportunities to develop junior staff and re-skilling of senior staff.
3. Opportunity to influence policy and advocacy.
Only HEI in Matabeleland North Province. 1. Opportunities to set up satellite campuses in other growth points and towns.
2. First port of call for Matabeleland North students.
3. Opportunities to offer accommodation and conference facilities for use by other
stakeholders during semester breaks.
Proximity to Bulawayo, Hwange and Victoria
Falls.
1. Opportunities to set up satellite centres in Bulawayo, Hwange and Victoria Falls.
2. Market for agricultural products.
3. Offer practical learning for forestry wildlife and other natural resources programs.
LSU can buy properties and establish a
Lodge/Hotel at Lupane.
1. Opportunities to raise income.
2. Provision of attachment places for students.
3. Opportunities to become a player in the real estate and tourism industries.
Establishment of R&D partnerships with
ARDA Estates within the Matabeleland region.
1. Opportunities to raise income
2. Provision of attachment places and practical hands-on training for students
3. Opportunities to conduct Action Research
Establishment of partnerships with NGOs. 1. Opportunities to raise income.
2. Provision of attachment places and practical hands on training for students.
3. Opportunities to conduct research.
Only University with semi-arid agriculture as a
niche area.
Opportunity to become a centre of excellence in the niche area.
Relatively young University. Amenable to adoption of new trends in teaching and learning.
23
8.4. Threats
Issue Impact on LSU
Relocation may have a serious impact on
LSU enrolment and staff retention.
1. Low student numbers.
2. Possible high staff turnover which may affect continuity of programmes.
3. Revenue inflows may be reduced.
4. Increased costs to staff and students (accommodation and transport).
High Dependence on Government
Funding
Creates a dependency syndrome, operations may grind to a halt when such disbursements do
not flow in (e.g. PSIP).
Lack of accommodation for both staff
and students in Lupane.
Increases costs of operations.
Economic uncertainty 1. Potential high staff turnover.
2. Freeze on employment results in staffing gaps.
Low enrolment of pupils in science
subjects.
Negatively impacts enrolment.
Limited ability to generate own income. 1. Viability threatened.
2. Limited access to quality academic materials/journals (e.g. Science Direct – Elsevier).
Corruption 1. Corrupt activities negatively affect the reputation of the University.
2. Reduced efficiency and effectiveness.
Relatively young staff. 1. Amenable to adoption of modern technologies for teaching and learning.
2. Opportunity to venture into emerging technologies.
Situated in a culturally rich and diverse
community.
1. LSU can tap from that wealth of culture to enrich its rural development programs.
2. Conduct research on endangered languages and cultures.
24
9 THE STRATEGIC PLAN
9.1 Vision
To be an international premier university in research based knowledge, teaching and learning.
9.2 Mission Statement
To contribute research-based knowledge and learning for the development of humanity by working closely with communities and attracting the
best researchers and students from Zimbabwe and beyond. The University will be a one stop shop for knowledge based solutions for challenges
faced by community groups and the private sector nationally and internationally.
9.3 Core Values
Professionalism
Accountability
Transparency
Innovativeness
Diversity
Social and Environmental Responsibility
9.4 Key Result Areas (KRA) and Strategic Directions
9.4.1 KRA 1: Teaching
Strategic Direction 1: To improve the levels of competency of teaching staff as well as the quality of teaching.
Strategic Initiatives
1. Embrace technology and improve quality of content and lecture delivery.
2. Acquire books and other reading material in order to improve the library resources.
3. Conduct peer and student evaluations.
4. Improve relevance of programs to the market through curriculum review.
5. Engage in continuous staff skills development and retention.
6. Engage more Professors and PhD holders
7. Develop new programmes and courses to meet market requirements
25
8. Ensure high Quality Assurance Standards
9. Improve Students’ Soft Skills
9.4.2 KRA 2: Learning
Strategic Direction 2: To produce versatile graduates capable of contributing to national and international socio-economic
development.
Strategic Initiatives
1. Improve practical learning.
2. Enforce quality assurance.
3. Increase access to quality education.
4. Facilitate Student Exchange Programs.
5. Improve the learning environment.
6. Improve Information Literacy Skills (ILS) and foster lifelong learning.
7. Enhance student entrepreneurial skills.
9.4.3 KRA 3: Research
Strategic Direction 3: To undertake research to yield knowledge and technologies required to improve development outcomes
in communities and to enhance teaching and learning.
Strategic Initiatives
1. Enhance research
2. Identify various research needs
3. Establish Multi-disciplinary Research Clusters
4. Develop mechanisms of publishing and presenting research findings
26
9.4.4 KRA 4: Governance
Strategic Direction 4: To maintain an effectively and efficiently administered institution.
Strategic Initiatives
1. Provide leadership through well thought out regulations, policies and sound administrative systems.
2. Improve the functional structure of the University.
3. Uphold an efficient and transparent financial management system.
4. Improve communication.
5. Establish an integrated Information Management System.
6. Improve Security Management and Systems
9.4.5 KRA 5: Resource Mobilisation
Strategic Direction 5: To expand the income base of the University towards achievement of self-sustenance
Strategic Initiatives
1. Initiate income generating projects
2. Utilise Joint Venture Initiatives and fund raising activities
3. Hire out Facilities
4. Generate income from University farms
5. Engage in Commercial activities
27
9.4.6 KRA 6: Infrastructure development and maintenance
Strategic Direction 6: To develop and maintain appropriate infrastructure that will facilitate full relocation of the University to
Lupane and its effective functionality.
Strategic Initiatives
1. Construct and equip the Library.
2. Construct and equip administrative facilities.
3. Construct and equip teaching facilities.
4. Construct and equip staff accommodation.
5. Construct and equip student accommodation.
6. Construct and equip recreational facilities.
7. Acquire strategic immovable assets off campus.
8. Establish and equip a clinic and chapel.
9. Acquire farms and Develop requisite infrastructure
10. Establish alternative energy and water sources.
11. Establish an effective information and communication backbone.
12. Update Master Plan and Revise the Master Budget.
9.4.7 KRA 7: Community Outreach
Strategic Direction 7: Establish sustainable collaborative outreach programs that contribute to the development of communities
and increase the University’s visibility nationally and internationally.
Strategic Initiatives
1. Create sustainable linkages with key stakeholders in community development and development of collaborative programs
based on community needs.
2. Develop an effective University marketing programme.
3. Design and Run Youth Empowerment Programmes in collaboration with other organizations.
4. Contribute to the preservation of culture and endangered Languages.
5. Contribute to policy development and review.
28
10.0 LOGICAL FRAMEWORK / SCORECARD
10.1 Teaching
1. TEACHING LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
1 To improve the levels of competency of teaching staff as well as the quality of teaching.
1.1
Em
bra
ce t
echnolo
gy a
nd i
mpro
ve
qual
ity o
f co
nte
nt
and
lect
ure
del
iver
y.
# of LCD
projectors
acquired
20 40 10 10 10 10 Asset Register Dir. ICTS LCD Projectors still
available and relevant
# of laptops
acquired
10 40 10 10 10 10 Asset Register Dir. ICTS Technology still
relevant
# of Interactive
boards acquired
- 5 - 5 5 5 Asset Register Dir. ICTS Availability of funding
# of students per
computer
46 30 20 15 10 6 Asset Register Dir. ICTS Availability of funding
# of teaching
software
acquired and
installed
1 10 20 30 40 50 Licences
acquired
Dir. ICTS Availability of funding
# of auditoriums
equipped
- 1 2 - - - Asset Register Dir. ICTS
Dir.
PPW&E
Availability of funding
# of e-learning
software
developed and
deployed
- 1 1 1 1 1 Minutes of the
T&L Board and
Computer
Committee
Dir. ICTS Availability of
expertise to customise
open source software
29
1. TEACHING LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of GPS
equipment
acquired
6 6 - - - - Departmental
records
Chairman
of Geo &
Pop Studies
Availability of funds
# of anti-
plagiarism
software acquired
and customised
- 1 1 1 1 1 Software
acquired
Dir. ICTS Availability of funds
1.2
Acq
uir
e books
and o
ther
rea
din
g m
ater
ial
in o
rder
to i
mpro
ve
the
libra
ry r
esourc
es
% of operational
budget allocated
to library
resources
1% 3% 4% 5% 6% 7% Financial
Statements
Librarian Disbursement of funds
# of titles
acquired
- 1000 1000 1000 1000 1000 KOHA
Database
Librarian Disbursement of funds
# of e-resource
platforms
subscribed to
4 5 6 7 8 10 E-Resources
databases
Librarian Disbursement of funds
# of library bodies
affiliated to
2 3 4 5 5 5 Registration
Documents
Librarian Availability of funds
# of marketing
campaigns on
library services
held
2 5 5 10 10 15 Library Records Librarian Library staff meet
expectation to carry
out the marketing
activities
1.3
Conduct
pee
r an
d
studen
t
eval
uat
ion
s.
# of peer
evaluations per
lecturer.
2 2 2 2 2 2 Lecturers’
annual report
Chairman
of
Department
s
Chairpersons meet
expectations to
coordinate peer
reviews
30
1. TEACHING LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of student
evaluations per
lecturer.
2 2 2 2 2 2 Lecturers’
annual report
Chairman
of
Department
s
Chairpersons meet
expectations to
coordinate student
reviews
1.4
Impro
ve
rele
van
ce o
f pro
gra
mm
es t
o t
he
mar
ket
thro
ugh c
urr
iculu
m r
evie
w.
# of programme
content reviews
held
13 20 20 30 35 40 Programme
Regulations
Faculty
Deans
Deans meet
expectation to
coordinate periodic
reviews of
programmes
# of Stakeholders’
consultations on
the content and
structure of
proposed
programmes held
1 20 20 30 35 40 Minutes of the
proceedings
Chairman
of
Department
Appropriate
stakeholders engaged
# of short courses 6 10 10 10 15 20 CCE Records Dir. CCE Dir. CCE meet
31
1. TEACHING LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
reviewed expectation to
coordinate review of
short courses
# of participants
enrolled in
"Entrepreneurship
for Aspiring
Entrepreneurs"
- 20 50 75 100 150 CCE Records Dir. CCE Dir. CCE meet
expectation to
coordinate enrolment
of participants
1.5
Engag
e in
conti
nuous
staf
f dev
elopm
ent
and r
eten
tion
# of staff
recommended and
financed for Staff
Development
Programmes
- 2 5 10 15 20 Minutes of the
SD committees
HODs Availability of funds
# of staff
members sent on
exchange
programmes
- 3 6 9 12 15 CASA Minutes VC Availability of funds
# of staff training
programmes
conducted
3 6 6 6 6 6 Training &
Development
records
SAR
Training
and
Developme
nt
SAR Training &
Development meets
expectation to
coordinate and conduct
training
# of retention
packages offered
1 3 - - - - Salaries and
Conditions of
Service
Committee
Minutes
Registrar Availability of funds
32
1. TEACHING LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
1.6
Engag
e m
ore
Pro
fess
ors
and P
hD
hold
ers
# of Professors
engaged
2 3 5 7 10 10 Minutes of AAB
Human
Resources
records
VC Availability of funds
# PhD holders
engaged
10 5 7 10 15 20 Minutes of AAB
Human
Resources
records
VC Availability of funds
1.7
Dev
elop n
ew p
rogra
mm
es a
nd c
ours
es t
o
mee
t m
arket
req
uir
emen
ts
# of PhD students
enrolled
1 3 5 7 10 10 Student records SAR
Admissions
Academic capacity to
supervise PhD
candidates
# of Masters
Programmes
introduced
2 4 6 6 6 6 Programme
regulations
Faculty
Deans
Academic capacity to
offer the programmes
# of
undergraduate
degree
programmes
introduced
30 4 6 8 10 15 Programme
regulations
Faculty
Deans
Availability of market
for the programmes
# of Diploma
programmes
introduced
5 9 12 15 15 15 Programme
regulations
Faculty
Deans
Availability of market
for the programmes
# of short courses
introduced
6 16 24 32 40 45 CCE records Dir. CCE Availability of market
for the programmes
1.8
Ensu
re
hig
h
Qual
it
y
Ass
ura
nce
Sta
nda
rds
# of degree
programmes
accredited by
31 8 12 14 16 21 Registrar
Department
records
Registrar Availability of
programmes for
accreditation
33
1. TEACHING LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
ZIMCHE
# of Favourable
reports from
External
Examiners
31 39 51 65 81 102 External
Examiners’
reports
Faculty
Deans
External Examiners’
meets expectation to
thoroughly review
examinations
1.9
Impro
ve
Stu
den
ts’
Soft
Skil
ls
# of compulsory
seminars run to
impart soft skills.
- 2 2 2 2 2 Department
records
Chairman
of
Department
Department has
capacity to facilitate
soft skills seminars
# of pre-
attachment
seminars run
8 8 10 12 14 16 Department
records
Chairman
of
Department
Department to meet
expectation to conduct
pre-attachment
seminars
34
10.2 Learning
2. LEARNING LOGFRAM / SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
2 To produce versatile graduates capable of contributing to national and international socio-economic development.
2.1
Impro
ve
pra
ctic
al l
earn
ing
# of farms acquired - 1 1 - - - Estate records VC The University
management
intensifies the
lobbying for farms
# of wildlife
conservancies
acquired
- 1 - - - - Estate records VC The University
management
intensifies the
lobbying for farms
# of practical
outreach
assignments given
per course
(minimum)
2 2 2 2 2 2 Course records Chairman of
Department
Availability of
funds
# of attachment
guidelines and
instruments
developed
8 1 2 2 3 5 Departmental
guidelines
Chairman of
Department
Department to
meet expectation
to develop
attachment
guidelines
# of new and
innovative models
for practical learning
equivalent to
industrial attachment
introduced
3 4 5 5 6 7 Faculty
regulations
Faculty
Deans
Availability of
capital
35
2. LEARNING LOGFRAM / SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of 4x4 off-road all-
terrain vehicles
- 3 3 3 5 5 Asset register Dir. PPW&E
Bursar
Availability of
PSIP funding
# of 65-seater buses
acquired
1 1 1 1 1 1 Asset register Dir. PPW&E
Bursar
Implementation of
transport levy
# of 30-seater buses
acquired
1 1 1 1 1 1 Asset register Dir. PPW&E
Bursar
Implementation of
transport levy
Availability of
PSIP funding
2.2
Enfo
rce
Qual
ity A
ssura
nce
# of peer
evaluations per
lecturer.
2 2 2 2 2 2 Lecturers’ annual
reports
Chairman of
Department
Chairpersons meet
expectations to
coordinate peer
evaluations
# of student
evaluations per
lecturer.
2 2 2 2 2 2 Lecturers’ annual
report
Chairman of
Departments
Chairpersons meet
expectations to
coordinate student
evaluation
Level of compliance
to ZIMCHE
Standards
60% 80% 100% 100% 100% 100% Registry records Registrar Reasonable
standards are set
Reasonable time
36
2. LEARNING LOGFRAM / SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
lines set
Level of Compliance
to Programme
Regulations
100% 100% 100% 100% 100% 100% Faculty
Regulations
Minutes of
Academic Board
Faculty
Deans
VC
Deans fully
comply to
University statutes
Level of compliance
to LSU Act
100% 100% 100% 100% 100% 100% Minutes of the
University
Council
Chairman of
Council
VC
Full compliance to
University Act
2.3
Incr
ease
acc
ess
to q
ual
ity
educa
tion
# of satellite
campuses
established
2 2 1 1 1 1 Departmental
records
Chairman of
Department
Availability of
market
# of undergraduate
and postgraduate
students enrolled
2929 4000 5000 6000 7000 8000 Student records SAR
Admissions
and student
records
Attractive
programmes
Chairman of
Department
offered
# of ‘O’ Level
pupils coached in
Mathematics
16 200 250 300 300 300 Records of CCE Dir. CCE Availability of
pupils studying for
‘O’ level
Mathematics
37
2. LEARNING LOGFRAM / SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of bridging
programmes
enhanced
1 2 3 - - - Departmental
records
Chairman of
Department
Availability of
candidates for
bridging
programmes
2.4
Fac
ilit
ate
Stu
den
t
Exch
ange
Pro
gra
mm
es # of students on
exchange
programmes
2 8 10 12 15 18 Departmental
records
Minutes of
External
Relations
Committee
Chairman of
Department
PVC
Attractiveness of
LSU to external
academic partners
# of operational
MOUs/MOAs
5 8 8 8 8 8 Minutes of
External
Relations
Committee
PVC Attractiveness of
LSU to external
academic partners
2.5
Impro
ve
the
lear
nin
g
envir
onm
ent.
# of chairs and desks
acquired for lecture
rooms
900 1600 1000 1000 1000 2000 Asset register
Inventory-
Central Services
Bursar
SAR Central
Services
Accurate
inventories
Availability of
funds
# of chairs and desks
acquired for the
Library
200 200 100 500 200 200 Asset register
Inventory-
Library
Bursar
Librarian
Accurate
inventories
Availability of
funds
38
2. LEARNING LOGFRAM / SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of incentives
(prizes) to motivate
and reward excelling
students
11 8 10 12 15 18 Minutes of
Academic Board
Minutes Student
Affairs
Committee
VC
PVC
Availability of
sponsors
# of financially
challenged students
assisted through
scholarships
19 300 400 500 600 700 Minutes of
Academic Board
Minutes Student
Affairs
Committee
VC
PVC
Availability of
sponsors
% of students
accessing e-learning
platforms
5% 20% 40% 60% 80% 100% ICTS System
reports
Dir. ICTS Functional and
populated e-
learning platforms
Students are
interested in
accessing
information on e-
learning platforms
2.6
Impro
ve
ILS
and f
ost
er
Lif
elong l
earn
ing
# of computers
acquired for the
Knowledge
Commons
20 80 100 500 200 200 Asset register
Inventory-
Library
Bursar
Librarian
Accurate
inventories
Availability of
funds
# of ILS training
sessions conducted
for students
12 15 18 21 25 30 Library records Librarian Library staff meet
expectation to
provide ILS
training
Staff and students
recognise need for
39
2. LEARNING LOGFRAM / SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
ILS training
2.7
Enhan
ce s
tuden
t
entr
epre
neu
rial
skil
ls
# of undergraduate
programmes with
Entrepreneurship as
a compulsory
module.
4 30 11 12 15 15 Programme
Regulations
Chairman of
Department
Appreciation of
the necessity of
entrepreneurship
skills by students
40
10.3 Research
3. RESEARCH LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
3 To undertake research to yield knowledge and technologies required to improve development outcomes in communities and to enhance
teaching and learning.
3.1
En
han
ce r
esea
rch
% budgetary
allocation
2% 3% 4% 4% 4% 4% Approved Budget
of Research
Board
Director of
RISO
Availability of funds
and quality proposals.
Frequency of
Research Board
meetings
2 4 4 4 4 4 Minutes of
meetings
PVC Availability of funds
and quality proposals.
# of proposals
approved and
funded by the
Research Board
5 15 20 30 40 40 Minutes of
Research Board
meetings
Individual
lecturers
Lecturers meet
expectation to carry
out research
# of papers
published per year
30 50 60 84 90 100 Records from
RISO
Director of
RISO
Lecturers meet
expectation to carry
out research
RISO compiles all
research statistics
41
3. RESEARCH LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of Conferences
papers presented
per department
2 4 5 6 6 6 Departmental
records
All
Academics
Lecturers meet
expectation to carry
out research
# of externally
funded research
projects
1 4 5 6 7 8 Records from
RISO
All
Academics
Lecturers meet
expectation to carry
out research
% research
profiles and
outputs maintained
20% 70% 100% 100% 100% 100% University
Website
Dir. RISO Academics
conducting research
3.2
Iden
tify
var
ious
rese
arch
nee
ds # of projects that
are in line with the
National Research
Agenda
2 4 5 6 7 8 Records from
RISO
Dir. RISO Academics carry out
research in line with
National Research
Agenda
# of externally
funded baseline
surveys or reports
2 2 2 2 2 2 Records from
RISO
Dir. RISO Academics carry out
baseline surveys and
produce reports
# of consultancy
assignments
undertaken
6 6 8 9 10 11 Departmental
records
All HODs All staff carry out
transparent
consultancy
Demand for
consultancy services
42
3. RESEARCH LOGFRAM / SCORECARD
No Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of research
training
workshops held
1 2 3 3 3 3 Records from
RISO
Director of
RISO
Researchers recognise
the need for training
3.3
Est
abli
sh M
ult
i-
dis
cipli
nar
y
Res
earc
h C
lust
ers # of
multidisciplinary
projects
0 1 2 3 3 3 Records from
RISO
Director of
RISO
Researchers willing to
collaborate
3.4
Dev
elop m
ech
anis
ms
of
publi
shin
g a
nd p
rese
nti
ng
rese
arch
fin
din
gs
# of platforms for
publishing
1 1 2 2 3 3 Published
journals
All
Academics,
Director of
RISO
Quality journal
manuscripts
Good reputation of
journals
# of platforms for
displaying
published work
1 3 4 4 4 4 Newsletters,
Institutional
Repository,
Programmes of
various
exhibitions
Librarian,
Dir. RISO,
Dir. M&PR
Availability of quality
published research
Availability of good
platforms
43
10.4 Governance
4. Strategic Direction 4 Governance
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
4 To maintain an effectively and efficiently administered institution.
4.1
Pro
vid
e le
ader
ship
thro
ugh w
ell
thought
out
regula
tions,
poli
cies
and s
ound a
dm
inis
trat
ive
syst
ems.
% of Compliance
to University
Procedures &
Policies
99% 100% 100% 100% 100% 100% Minutes of:
VCEXCO,
Senate,
Faculty Board,
Departmental
and Section
Meetings
VC
PVC
Principal
Officers
Deans
Directors
Chairpersons
Head of
Sections
Availability of
Policies and
Procedures
# of Formal
Committee
sittings
4 4 4 4 4 4 University
Calendar
Minutes of
committee
meetings
Registrar Meetings proceed as
per calendar
Works Council
established
- 1 - - - - Registry
Records
Registrar Buy-in from all
stakeholders
Code of Conduct
developed
- 1 - - - - Code of
Conduct
developed
Registrar Buy-in from all
stakeholders
% Compliance to
the National
Corporate
Governance Code
60% 70% 80% 90% 100% 100% Audit reports VC
Full compliance to
Corporate
Governance Code
44
4. Strategic Direction 4 Governance
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
% Support of
approved Student
Executive
Council (SEC)
Functions
100% 100% 100% 100% 100% 100% Minutes of
Student Affairs
Committee
Meetings
PVC
Dean of
Students
Recognition of the
important role of the
SEC
Finalisation &
operationalisation
of various
policies and
procedures, (e.g.
Disability,
HIV/AIDS,
Safety, Health &
Environment
Policies)
- 100% 100% 100% 100% 100% Registry
records
Registrar Realisation of the
importance of
catering for disabled
persons
4.2
Impro
ve
the
fun
ctio
nal
stru
cture
of
the
Univ
ersi
ty.
Work Related
Learning Office
established
- - 1 - - - Registry
records
Deputy
Registrar
(Academic)
Requirement to
make student
attachment more
efficient
Quality
Assurance
Directorate
established
- 1 - - - - University
Organogram
PRAC & HR
Records
VC Identification of
ideal candidate
45
4. Strategic Direction 4 Governance
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
% of filled posts 54% 64% 74% 84% 100% 100% HR records VC Availability of
funding for
recruitment costs
and salaries
Unfreezing of posts
Optimisation of
Student
Registration as
per Regulations
30% 100% 100% 100% 100% 100% Admission and
student records
SAR
Admissions
and student
records
Students meet
expectations to
register
Adequate and
consistent
communication/edu
cation regarding
registration
4.3
Uphold
an e
ffic
ient
and t
ransp
aren
t
finan
cial
man
agem
ent
syst
em.
Compliance to the
LSU and Public
Finance
Management Acts
100% 100% 100% 100% 100% 100% Minutes of the
Finance
Committee
Bursar’s
records
VC Full compliance to
the LSU and Public
Finance Acts
4.4
Impro
ve
Com
munic
atio
n Development and
implementation of
a Communication
Policy
- 80% 100% 100% 100% 100% Communicatio
n Policy
developed
Dir. M&PR Buy-in from all
stakeholders
% of Staff
members
compliant with
50% 100% 100% 100% 100% 100% Departmental
records
VC
PVC
Principal
Staff read and sign
for the policy
46
4. Strategic Direction 4 Governance
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
the ICT Policy Officers
Deans
Directors
Chairpersons
Heads of
Sections
4.5
Est
abli
sh a
n
inte
gra
ted
Info
rmat
ion
Man
agem
ent
Syst
em
Integrated
Information
Management
System (Mopane)
developed
50% 70% 90% 100% 100% 100% Mopane Dir. ICTS Competent and
adequate ICTS staff
4.6
Impro
ve
Sec
uri
ty
Man
agem
ent
and
Syst
ems
Security
Operations
Manual
developed
50%
100% 100% 100% 100% 100% Operations
Manual
developed
Registrar
Chief
Security
Officer
Realisation of the
importance of
adherence to
Operations Manual
CCTV Systems
installed
- 25 20 10 10 10 Asset Register Chief
Security
Officer
Financial Resource
availability
47
4. Strategic Direction 4 Governance
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
Guard monitoring
units installed
- 3 - - - - Asset Register Chief Security Officer
Financial Resource availability
3M Security
System acquired
- 1 - - - - Asset Register Librarian Financial Resource availability
Two way mobiles
radios acquired
7 4 2 2 2 2 Asset Register Chief Security Officer
Financial Resource availability
Security Vehicles
acquired
- 1 1 1 1 1 Asset Register Chief Security Officer
Financial Resource availability
48
10.5 Resource Mobilisation
5. RESOURCE MOBILIZATION LOGFRAM /
SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
5 Resource Mobilization :Goal- To expand the income base of the University towards achievement of self sustenance
5.1
Init
iate
inco
me
gen
erat
ing p
roje
cts
# of short courses
introduced
6 16 24 32 40 45 CCE Records Dir. CCE Dir. CCE meet
expectation to
coordinate short
courses
# of consultancy
assignments
undertaken
6 6 8 9 10 11 Departmental
records
All HODs All staff carry out
transparent
consultancy
Demand for
consultancy services
# of lodges
constructed
- 1 - 1 - - Estate records Dir. PPW&E Availability of
funding
# of timber
concessions
acquired
- 1 - - - - Estate records VC The University
management
intensifies the
lobbying for
concessions
# of microfinance
companies
established
- 1 - - - - Company
records
Registrar
Dean:
Faculty of
Commerce
Availability of
capital
Registration of
micro finance
company
49
5. RESOURCE MOBILIZATION LOGFRAM /
SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# satellite campuses
established
2 3 2 2 2 2 Departmental
records
Chairman of
Department
Availability of
market
# of students
enrolled
2929 4000 5000 6000 7000 8000 Student
records
SAR
Admissions
and student
records
Attractive
programmes offered
# of International
students enrolled
- 10 20 30 40 50 Student
records
SAR
Admissions
and student
records
Ability to attract
International
Students
# of hunting quotas
granted
- 1 1 1 1 1 Minutes of
Fundraising
Committee
PVC The University
management
intensifies the
lobbying for quotas
5.2
Uti
lise
Join
t
Ven
ture
Init
iati
ves
and f
und r
aisi
ng
acti
vit
ies
# of farming joint
ventures established
- 2 1 - 1 - Minutes of
Fundraising
Committee
PVC Availability of
willing partners
Availability of
funding
50
5. RESOURCE MOBILIZATION LOGFRAM /
SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of fundraising
activities
- 2 3 3 4 4 Minutes of
Fundraising
Committee
PVC Availability of
willing
philanthropists
Marketing of
fundraising activities
5.3
Hir
e out
Fac
ilit
ies
# of times facilities
are hired out
- 2 2 3 4 4 Registry
records
PPW&E
records
Bursar’s
records
Registrar
Dir. PPW&E
Bursar
Demand for hiring
facilities
5.4
Gen
erat
e in
com
e fr
om
Univ
ersi
ty f
arm
s
# of University
farms acquired
- 1 1 - - - Estate records VC The University
management
intensifies the
lobbying for farms
Realisation by land
authorities that the
University needs
farms
5.5
Engag
e in
com
mer
cial
acti
vit
ies
fuel service station
established
- - 1 - - 1 Company
Registration
documents
ZERA
Registration
Certificate
Registrar
Bursar
Dir. PPW&E
Availability of
capital
Registration of
company
Crèche/ECD centre - - 1 - - - Registration Registrar Availability of
51
5. RESOURCE MOBILIZATION LOGFRAM /
SCORECARD
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseli
ne
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
established Certificate Bursar
Dir. PPW&E
capital
Registration of
crèche/ECD centres
Supermarket
established
- - 1 - - - Company
Registration
documents
Operators
Licence
Registrar
Bursar
Dir. PPW&E
Availability of
capital
52
10.6 Infrastructure development and maintenance
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
6 To develop and maintain appropriate infrastructure that will facilitate full relocation of the University to Lupane and its effective
functionality.
6.1
Const
ruct
and e
quip
the
Lib
rary
Library plan
approved
- 1 - - - - Approved
Library Plan
Dir. PPW&E Plan compliant to
modern trends
Bills of Quantities
approved
- 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
# of funding
partners identified
- 1 - - - - National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing
philanthropists
Library
Commissioned
- - - 1 - - Certificate of
occupation
Dir. PPW&E
Building will be
completed and
usable
6.2
Const
ruct
and
equip
adm
inis
trat
ive
faci
liti
es
Administration
Block plan
approved
- 1 - - - - Approved
Administratio
n Block Plan
Dir. PPW&E Plan compliant to
modern trends
Bills of Quantities
approved
- 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
53
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
PSIP funding
disbursed
- - 1 - - - National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing
philanthropists
Administration
Block
Commissioned
- - - - - 1 Certificate of
occupation
Dir. PPW&E
Building will be
completed and
usable
6.3
Const
ruct
and e
quip
tea
chin
g f
acil
itie
s
Teaching facilities
plan approved
- - - - 2 - Approved
Teaching
facilities
Plan
Dir. PPW&E Plan compliant to
modern trends
Bills of Quantities
approved
- - - - 1 1 Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
PSIP funding
disbursed
- - - - 2 2 National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing
philanthropists
Teaching
Facilities
Commissioned
- - - - - - Certificate of
occupation
Dir. PPW&E
Building will be
completed and
usable
6.4
Co
nst
ruc
t an d
eq uip
sta
ff
acc
om
mo
dat
ion
Staff
Accommodation
1 - - - - - Approved
Staff
Dir. PPW&E Plan compliant to
modern trends
54
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
(Houses) plans
approved
Accommodat
ion Plan
Bills of Quantities
approved
- 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
# of funding
partners identified
4 2 1 2 1 1 National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing partners for
JVs
Staff Houses
Commissioned
2 4 15 15 20 11 Certificate of
occupation
Dir. PPW&E
Building will be
completed and
usable
6.5
Const
ruct
and e
quip
stu
den
t
acco
mm
odat
ion
Student
Accommodation
plans approved
1 1 - - - - Approved
Student
Accommodat
ion Plan
Dir. PPW&E Plan compliant to
modern trends
Bills of Quantities
approved
1 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
# of funding
partners identified
- 1 - - - - National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing partners
and JVs
55
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
Student Hostels
Commissioned
- - - 1 2 3 Certificate of
occupation
Dir. PPW&E
Building will be
completed and
usable
6.6
Const
ruct
and e
quip
rec
reat
ional
fac
ilit
ies
Recreation
Facilities plans
approved
- 1 - - - - Approved
Recreation
Facilities
Plan
Dir. PPW&E Plan compliant to
modern trends
Bills of Quantities
approved
- 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
# of funding
partners identified
- 1 1 1 1 - National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing partners
and JVs
Recreation
Facilities
Commissioned
- - - 1 1 1 Certification
for use
Dir. PPW&E
Structures will be
completed and
usable
56
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
6.7
Acq
uir
e st
rate
gic
im
movab
le a
sset
s off
cam
pus
# of appropriate
properties
identified
1 3 3 3 4 5 Departmental
records
Chairman of
Department
Availability of
suitable market
Availability of
suitable properties
# of Properties
approved by
relevant
committees
- 1 1 1 1 1 Minutes of
CDC
Chairman of
CDC
Properties deemed
suitable for
intended use
Properties
affordable
Funding
sources
identified
- 1 1 1 1 1 LSU budget Bursar
Funding sources
available
Number of
properties
purchased
- 1 1 1 1 1 Estate
records
Dir. PPW&E Availability of
funds
6.8
Est
abli
sh a
nd
equip
a c
linic
and
chap
el
Clinic and Chapel
plans approved
1 1 - - - - Approved
Clinic and
Chapel Plan
Dir. PPW&E Plan compliant to
modern trends
Bills of Quantities
approved
1 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
# of funding
partners identified
1 1 - - - - National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing partners
and JVs
57
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
Clinic and Chapel
Commissioned
- 1 1 - - - Certificate of
occupation
Dir. PPW&E
Building will be
completed and
usable
6.9
Acq
uir
e fa
rms
and D
evel
op
requis
ite
infr
astr
uct
ure
# of farms
acquired
- 1 1 - - - Estate
records
VC The University
management
intensifies the
lobbying for farms
# of approved
business plans
- 2 - - - - Business
Plans
approved
Registrar
Dean:
Faculty of
Agric. Scie.
Development of
bankable business
proposals
Farm machinery
acquired
- 3 5 3 4 4 Minutes of
Farms
Committee
Asset register
Dean:
Faculty of
Agric. Scie.
Bursar
Availability of
funds
Availability of
willing sponsors
6.10
Est
abli
sh a
lter
nat
ive
ener
gy
and w
ater
sou
rces
.
# of approved
business plans
- 3 - - - - Business
Plans
approved
Registrar
Dean:
Faculty of
Agric. Scie &
Commerce
Development of
bankable business
proposals
# of buildings
installed with solar
geysers
3 5 6 6 7 7 Asset register Bursar
Dir. PPW&E
Availability of
funds
Recognition of
advantages of
renewable energy
source
58
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
# of water
harvesting systems
installed
- 5 6 6 7 7 Asset register Bursar
Dir. PPW&E
Availability of
funds
Recognition of
advantages of
renewable energy
source
# of biogas plants
installed
- 2 1 1 - - Asset register Bursar
Dir. PPW&E
Availability of
funds
Recognition of
advantages of
renewable energy
source
% of alternative
energy used
- 10% 15% 25% 30% 40% PPW&E
records
Dir. PPW&E Recognition of
advantages of
renewable energy
source
6.11
Est
abli
sh a
n e
ffec
tive
info
rmat
ion a
nd c
om
mun
icat
ion
bac
kbone
Information and
Communication
Infrastructure
plans approved
- 1 - - - - ICTS
infrastructure
Plans
approved
Dir. ICTS
Dir. PPW&E
Development of
realistic plans
Bills of Quantities
approved
- 1 - - - - Approved
BoQs
Dir. PPW&E Realistic and
Affordable BoQs
# of funding
partners identified
- 1 - - - - National
Budget
Minutes of
the
Fundraising
Committee
Dir. PPW&E
Bursar
PVC
Availability of
PSIP funding
Availability of
willing
philanthropists
59
6. INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baselin
e
Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY16 FY17 FY18 FY19 FY20
quantity of optic
fibre installed
0.5km 5km 10km - - 15km ICTS
infrastructure
installation
progress
reports
Dir. ICTS
Dir. PPW&E
Availability of
PSIP funding
Availability of
willing partners
6.12
Updat
e M
aste
r
Pla
n a
nd
Rev
ise
the
Mas
ter
Budget
Master Plan
Updated
- 1 - - - - Updated
Master Plan
Dir. PPW&E Availability of
funds
Master Budget
Revised
- 1 - - - - Updated
Master
budget
Dir. PPW&E
Bursar
Availability of
funds
60
10.7 Community Outreach
7. COMMUNITY OUTREACH
No. Strategic
Directions
and
Initiatives
Key performance
Indicator
(KPI)/Measure
Baseline Targets Sources of
verification
Unit/Officer
Responsible
Assumptions
FY15 FY1
6
FY17 FY1
8
FY1
9
FY20
7.0 Establish sustainable collaborative outreach programmes that contribute to the development of communities and increase the
University’s visibility nationally and internationally
7.1
Cre
ate
sust
ainab
le l
inkag
es w
ith
key
sta
keh
old
ers
in
com
munit
y d
evel
opm
ent
and d
evel
opm
ent
of
coll
abora
tive
pro
gra
mm
es b
ased
on c
om
munit
y n
eeds.
#. of schools
supported
1 3 4 5 7 7 Faculty
records
Library
records
Faculty
Deans
Librarian
Availability of funds
#. of
MOUs/MOAs
operationalized
5 3 4 4 8 10 Minutes of
CASA
Meetings
Minutes of
Faculty Board
Meetings
Departmental
records
PVC
HODs
Faculty Dean
Availability of
Funds
Realisation of the
importance of
operationalising
# of stakeholder
workshops held
2 3 4 4 8 10 Departmental
records
VC
PVC
Principal
Officers
Deans
Directors
Chairpersons
Head of
Sections
Availability of
Funds
Realisation of the
importance of
stakeholder
engagement
61
# of teachers
trained
- 400 500 600 700 800 Minutes of the
Faculty Board
Faculty
Deans
Buy-in from all
stakeholders
# of business
/Agricultural
associations
formed and / or
supported
3 4 6 8 10 12 Minutes of the
Faculty Board
Meetings
Faculty of
Agriculture
Dean
Buy-in from all
stakeholders
# of small holder
farmers trained in
collaboration with
NGOs
60 60 70 100 120 150 Minutes of the
Faculty Board
Faculty
Deans
Buy-in from all
stakeholders
7.2
Dev
elop a
n e
ffec
tive
Univ
ersi
ty m
arket
ing p
rogra
mm
e.
# of programme
brochures designed
and reviewed
4 11 12 15 18 20 M&PR records
Departmental
records
Dir. M&PR
Chairman of
Department
Dir. M&PR
Chairman meet
expectations to
design and review
brochures
# of website
updates
2 12 24 24 24 24 ICTS records Dir. ICTS Dir. ICTS meet
expectations to
update website
# of social media
likes/followers
3540 5000 6500 7500 8500 10000 Records from
Social media
platforms
Dir. ICTS Dir. ICTS meet
expectations to
collect disseminate
statistics
# of exhibitions
attended
5 7 10 10 10 10 M&PR records
Departmental
records
Dir. M&PR
Chairman of
Department
Dir. M&PR
Chairman meet
expectations to
coordinate
attendance of
exhibitions
# of open days
held (biennial)
- 1 - 1 - 1 M&PR records
Minutes of the
Faculty Board
Meetings
Dir. M&PR
Faculty
Deans
Dir. M&PR and
Deans meet
expectations to
coordinate open
62
days
# of career
guidance events
held/attended per
year
25 40 50 60 60 70 M&PR records
Departmental
records
Dir. M&PR
Chairman of
Department
Dir. M&PR
Chairman meet
expectations to
coordinate career
guidance events
Availability of
vehicle, funds
#of students
registered for
co- curricular
activities per year
594 750 1000 1500 2000 3000 Student Affairs
records
Dean of
Students
Realisation of the
importance of co-
curricular
activities
# of affiliations
with industry and
professional bodies
2 4 6 8 10 10 Departmental
records
HODs Availability of
willing partners
Availability of funds
# of specialist
public lectures
held
1 3 6 6 6 6 Minutes of the
Faculty Board
Meetings
Dir. M&PR
Faculty
Deans
Realisation of the
importance of public
lectures
# of road shows
held
- 1 1 1 1 1 M&PR records
Student Affairs
records
Dir. M&PR
Dean of
Students
Realisation of the
importance of road
shows
Clearance for road
shows
# of health expos
held
1 1 1 1 1 1 HR records
Student Affairs
Registrar
Dean of
Students
Realisation of the
importance of health
education
# of linkages
facilitated between
SMEs and large
corporates/NGOs
- 3 3 6 6 6 Minutes of the
Faculty Board
Meetings
Faculty
Deans
Availability of
willing partners
63
7.3
Des
ign a
nd R
un Y
outh
Em
pow
erm
ent
Pro
gra
mm
es i
n c
oll
abora
tion w
ith o
ther
org
aniz
atio
ns
# of needs analysis
workshops held
- 2 2 2 2 2 Minutes of the
Faculty Board
Meetings
Faculty
Deans
Availability of
willing partners
# of youth
empowerment
programmes run
1 3 4 4 4 4 Minutes of the
Faculty Board
Meetings
Workshop
reports
Faculty
Deans
SAR T&D
Availability of
willing partners
64
7.4
Contr
ibute
to t
he
pre
serv
atio
n o
f C
ult
ure
and E
nd
anger
ed L
anguag
es # of programmes
in endangered
languages and
cultures offered by
the University
- 4 4 2 2 2 Minutes of the
Faculty Board
Meetings
Faculty
Deans
Availability of
capacity
Realisation of the
importance of all
languages
# of Cultural
Events hosted
- 1 2 2 2 2 Students
Affairs records
HR records
Registrar
Dean of
Students
Faculty
Deans
Tolerance of the
importance of
cultural diversity
# of research
projects on
endangered
languages/cultures
1 3 5 7 9 11 Minutes of the
Faculty Board
Meetings
RISO records
Faculty
Deans
Dir. RISO
Realisation of the
importance of all
languages and
cultural diversity
# of
documentaries,
books and/or
recordings on
endangered
languages/cultures
- 1 2 3 5 7 Minutes of the
Faculty Board
Meetings
RISO records
Faculty
Deans
Dir. RISO
Realisation of the
importance of all
languages and
cultural diversity
# of documented
Indigenous
Knowledge
Systems (IKS)
3 5 7 9 11 15 Minutes of the
Faculty Board
Meetings
RISO records
Faculty
Deans
Dir. RISO
Realisation of the
importance of
Indigenous
Knowledge Systems
(IKS)
65
7.5
Contr
ibute
to P
oli
cy D
evel
opm
ent
and R
evie
w
# of Policy Briefs
submitted to
Policy Makers
3 6 10 12 12 12 Minutes of:
VCEXCO,
Senate,
Faculty Board,
Departmental
and Section
Meetings
VC
PVC
Principal
Officers
Deans
Directors
Chairpersons
Head of
Sections
Realisation of the
importance of
participation in
policy issues
66
11.0 MONITORING AND EVALUATION
It was recommended that a Monitoring & Evaluation Team needs to be established to
manage the implementation and reporting of the Strategic Plan. The M&E team
would be formed from the existing Strategic Planning Committee, with
representatives from each Faculty and Support Services. This team will report directly
to the Vice-Chancellor’s office. It will determine the progress made in achieving
indicators, identify challenges faced and contribute to the formulation of solutions.
The team will provide regular (6 months) reports.
12.0 CONCLUSION
This is a Corporate Strategic Plan for Lupane State University. The various
Departments of the University should use it to inform their work plans and budgets.
Drawing up a strategic plan is one thing and implementing it is indeed another. Most
well written strategic plans fail to bring the desired results due to challenges
experienced in implementation. Resource allocation, management commitment,
strategic leadership and monitoring and evaluation, are some of the important
ingredients, among others, that dictate successful implementation. It is, therefore,
hoped that if the strategic directions and strategic initiatives agreed to and contained
in this document are resolutely implemented. Lupane State University should be in a
position to fulfil its vision and mission statement and would be outstanding in the
higher and tertiary education sector.
67
APPENDIX 1. COMPETITOR ANALYSIS
COMPETITOR FOCAL
AREA
OBJECTIVES STRATEGIES STRENGTHS WEAKNESSES
NUST Science and
Technology,
Commerce
Produces graduates
for Industry and
Commerce
1. Industrial
attachment.
2. Backward
integration.
3. Access course.
1. Lab. facilities
2. Human
resource base
3. Brand
Incomplete
development of
Laboratories &
facilities
UZ Medicine,
Law
Engineering,
Political
Science
Produce human
capital for the
nation
1. Maintaining
relevance to
society.
2. Diversification of
the revenue base.
1. National
Brand.
2. Well-
developed
infrastructure.
3. Large student
numbers.
4. Solid research.
5. Focus on
postgraduate
programs.
1. Rowdy
culture.
2. Heavy
political
involveme
nt.
BUSE Science &
Mathematics
Education of
teachers for science
and mathematics.
Aggressive marketing
and satellite centres.
Brand in Science &
Mathematics,
Human Capital Base.
Excessive
expansion
MSU Commerce 1. Access to
education
2. Income
generation
1. Opening up
satellite
campuses.
1. Initial
infrastructure.
2. Central
geographical
Compromise on
quality of
teaching and
learning due to
68
COMPETITOR FOCAL
AREA
OBJECTIVES STRATEGIES STRENGTHS WEAKNESSES
2. Semesterisation.
3. Focus in various
disciplines.
4. Bridging
programs.
5. Admitting ‘O’
level holders who
are professionals.
6. Admission of
“low pointers.”
7. Online services.
8. Low cost
infrastructure for
teaching and
learning.
9. Parallel and block
programs.
10. Staff
development
programs.
location.
3. Availability
of
accommodati
on.
4. Strong
financial base
5. Highly
qualified
academic staff
6. Post Grad
diploma in
tertiary
education
7. Wide range of
Post Grad
studies (MSc
in
Agriculture,
etc.)
8. Political
support.
large classes
69
COMPETITOR FOCAL
AREA
OBJECTIVES STRATEGIES STRENGTHS WEAKNESSES
11. Publicity
12. Management of
two payrolls.
Great Zimbabwe
University
Arts and
culture
1. Access to
education.
2. Income
generation.
1. Opening up
satellite
campuses.
2. Introducing new
programmes.
3. Semesterisation.
4. Bridging
programs
5. Admitting ‘O’
level holders who
are professionals.
6. Staff
development
programs
7. Publicity
1. Imitating
MSU
2. Initial
infrastructure
3. Large
catchment
area (Mission
schools).
4. Centrality in a
long
established
town
5. Location at a
tourist resort
area
6. Political
support
1. Imitating
MSU
2. Compromi
se on
quality of
teaching
and
learning
due to
high
numbers
of intakes.
Chinhoyi
University of
Technology
Technology Academic
excellence
1. Staff development
2. Income generation
1. Inherited well
established
infrastructure.
2. Capacity to
exploit
Low numbers in
niche area.
70
COMPETITOR FOCAL
AREA
OBJECTIVES STRATEGIES STRENGTHS WEAKNESSES
urban/farming
environment
71
APPENDIX 2. Members of the Strategic Planning Committee
NAME DESIGNATION
1 Dr N Ndiweni Pro-Vice-Chancellor
2 Dr M Mpofu Acting Dean Humanities and Social Sciences
3 Mr H Ncube Dean of Students 4 Mr S Silundika Acting Deputy Bursar
5 Mrs MT Moyo Senior Lecturer -Department of Animal Science and Rangeland Management
6 Mr J Tapera Chairperson - Accounting and Finance
7 Mr N Ndlovu Lecturer - Business Management
8 Mr E Nkala SAR - Centre for Continuing Education
9 Mr FQ Mabikwa SAR - Training and Development
10 Mr R Sebata Acting Deputy Librarian
72
APPENDIX 3: PARTICIPANTS OF THE STRATEGIC PLANNING WORKSHOP
NAME DESIGNATION
1 Prof. CT Khombe Consultant
2 Mr S Mtisi Consultant
NAME DESIGNATION
1 Prof. PK Kuipa Vice-Chancellor
2 Dr N Ndiweni Pro-Vice-Chancellor
3 Dr G Nyakutse Assistant to the Vice-Chancellor
4 Mr SC Sibanda Bursar
5 Mr J Makunde Registrar
6 Ms SN Ndlovu Librarian
7 Miss SH Sibanda Acting Director - ICTS
8 Dr NJ Ncube Director - Centre for Continuing Education
9 Prof. B Sibanda Director - Research and Innovation Services Office
10 Mr Z Dhlamini Acting Director - Marketing, Information and Public Relations.
11 Mr H Ncube Dean of Students
12 Mr C Mpala Acting Dean - Faculty of Commerce
13 Dr M Mpofu Acting Dean - Faculty of Humanities and Social Sciences
14 Dr M Maphosa Dean - Faculty of Agricultural Sciences
15 Mrs CS Makoni Deputy Registrar
16 Mr S Silundika Acting Deputy Bursar
17 Mr R Sebata Acting Deputy Librarian
18 Mr M Sithole Chairperson - Department of Geography and Population Studies
19 Mr M Ndlovu Chairperson - Department of Languages
73
NAME DESIGNATION
20 Mr AB Dube Chairperson - Department of Animal Science and Rangeland Management
21 Mrs S Manzini Chairperson - Department of Business Management
22 Mrs M T Moyo Senior Lecturer - Department of Animal Science and Rangeland Management
23 Mr J Tapera Chairperson - Department of Accounting and Finance
24 Mr P Sibanda Lecturer - Department of Crop and Soil Sciences
25 Mr N Ndlovu Lecturer - Department of Business Management
26 Mrs E Mangwaya Lecturer - Department of Educational Foundations
27 Mr S B Mutale Lecturer - Department of Development Studies
28 Dr J S Dube Senior Lecturer - Department of Animal Science and Rangeland Management
29 Mr F Q Mabikwa Senior Assistant Registrar - Training and Development
30 Mrs I Tshalibe Senior Assistant Registrar - Faculty of Commerce
31 Mrs S Mabhena Senior Assistant Registrar - Central Services
32 Mr N Sibindi Senior Assistant Registrar - Admissions and Students’ Records.
33 Mr K Mpala Security Officer
34 Mr N D S Goba Chairperson - Workers’ Committee
35 Mr Z Nleya President - Students’ Executive Council
36 Mr M Mathuthuka Vice President - Students’ Executive Council
37 Mr S Ncube Driver
38 Mr P Dube Driver