1

CHIMA 2014 Conference Panel Presentationby Barbara McLean, CHIM, Director, Central Operations & Services, CIHI

2

Current Role

Director, Central Operations & Services Branch, Information Technology & Services (ITS) Division, CIHI

• spans the areas of IT infrastructure, technology and solutions, ITS operations and central client services (budget ~ $14.5m; includes capital budget for entire organization)

• 5 departments (74 staff) - includes both technical (ranging from Database and Server Administrators, Developers, Network/Desktop Technicians) and non-technical Client Service roles.

• Co-located between Toronto and Ottawa (approximately a 60/40 split)

3

Next StepCareer Path

Hamilton Health Sciences Centre - MRT/HRT (McMaster site - 6 years & HGH - 3 years)

Returned to HRA School – 9 months

HMRI – Liaison (Client Services) Representative – 6 years

CHRA - Membership Service Coordinator – 2 years

HMRI/CIHI – Manager, Client Services – 7 years

CIHI – Manager, Product Reengineering ~ 1.5 years

CIHI – Manager, IT Operations – 12 years (evolved from Production Systems & increased responsibilities)

CIHI – Acting Director, ITS Applications Development/Central Client Serv. – 2

years

CIHI – Director, ITS COS 1.5 year

HRT/HRA

HRA

MIDDLE M

ANAGEMENT

SR. MGT

Traditional

Non- Traditio

nal

Fanshawe College

+ Acting Manager, Classifications ~ 6 mo.

4

Growth & Opportunities

• Open

• Opportunistic

• Look outside the box – evaluate your skills/experience and how they translate to different job opportunities

• Build on your capabilities

Manage

Coach

Communicate

Lead

5

HIM Careers at CIHI

Areas Roles

Classifications & Terminologies Program Leads (5)

Acute & Ambulatory Care Information Program Area

Program Consultants (3)

Methodologies & Specialized Care (e.g., Case Mix)

Project Lead (1)

Privacy & General Counsel Classification Specialists (17)

Integrated eReporting Client Service Representatives (6)

Information Technology & Services (ITS)

Senior Analysts (2)

Regional Offices Manager (1), Director (1)

6

AIM

Extensive knowledge & experience of

ICD-10-CA/CCI

Health Info Concepts & Application

Project Management

Manipulating and Analyzing

Large, Complex Databases

Programming in SAS (or

other statistical software)

EHR &Systems

Adult Education

&/Or Specialized

Training Concepts

Results Oriented, Analytical Thinker

Skills needed for HIM Careers at CIHI