11

Chapter 9

Managing Careers and Fair Treatment

The Building Blocks of fairness Building Two Way Communications

Employee Discipline and Privacy Managing Dismissals

Managing Careers from Hiring to Retirement

22

Introduction

Levi Strauss

33

The Building Blocks of Fairness

Why Treat Employees Fairly?

44

Building Two Way Communications

Speak Up Programs

What is Your Opinion

Top Down Programs

Engagement – Explanation – Expectation Clarity

55

Employee Discipline and Privacy

Handling Grievances

The FedEx Guaranteed fair Treatment Program

Management Review Officer Complaints

Executive Appeals Review

Fairness in Disciplining

A Set of Clear Rules A System of Progressive Penalties

Appealing Process

66

Employee Discipline and Privacy

Discipline Without Punishment

Issue an oral reminderA formal written reminder within six weeks if

another incident arise

Give a paid one day decision making leaveRemove the one day suspension from personal

file if no incidents arise within one year

Electronic Trespassing and Employee Privacy.

77

Managing Dismissals

Grounds for Dismissals

Avoiding Wrongful Discharge Suits

Unsatisfactory Performance Misconduct

Lack of Qualifications for the JobChanged Requirement or Elimination

of the Job

Follow Employment Policies and Dispute Resolution Procedures

Lay the Groundwork

88

Managing Dismissals

The Termination Interview

Plan the Interview Carefully Get to the Point

Describe the Situation Listen

Review All Elements of Severance Package

Identifying Next Step

Guide Lines for the Termination Interview

Outplacement Counseling

Exit Interviews

99

Managing Careers: From Hiring to Retirement

Career Planning and the Web Layoffs and the Plant Closing Law

Managing the Early Steps in the Career Management Process

Managing Promotions and Transfers

RetirementAdjusting to Downsizing and Mergers