1 chapter 2 chapter 2 strategic leadership strategic leadership chapter 4 chapter 4 the internal the...

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1 Chapter 2 Chapter 2 Strategic Leadership Strategic Leadership Chapter 4 Chapter 4 The Internal The Internal Organization Organization Chapter 6 Chapter 6 Competitive Rivalry and Competitive Rivalry and Competitive Dynamics Competitive Dynamics Chapter 9 Chapter 9 International Strategy International Strategy Chapter 1 Chapter 1 Introduction to Introduction to Strategic Management Strategic Management Chapter 3 Chapter 3 The External The External Environment Environment Chapter 5 Chapter 5 Business-Level Business-Level Strategy Strategy Chapter 8 Chapter 8 Acquisition and Acquisition and Restructuring Strategies Restructuring Strategies Chapter 11 Chapter 11 Corporate Governance Corporate Governance Strategic Intent Strategic Intent Strategic Mission Strategic Mission Chapter 7 Chapter 7 Corporate-Level Strategy Corporate-Level Strategy Chapter 10 Chapter 10 Cooperative Strategy Cooperative Strategy Chapter 12 Chapter 12 Strategic Entrepreneurship Strategic Entrepreneurship Strategic Analysis Strategic Thinking Creating Competitive Advantage Monitoring And Creating Entrepreneurial Opportunities The Strategic The Strategic Management Process Management Process

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Page 1: 1 Chapter 2 Chapter 2 Strategic Leadership Strategic Leadership Chapter 4 Chapter 4 The Internal The Internal Organization Chapter 6 Chapter 6 Competitive

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Chapter 2Chapter 2Strategic LeadershipStrategic Leadership

Chapter 4Chapter 4The InternalThe InternalOrganizationOrganization

Chapter 6Chapter 6Competitive Rivalry andCompetitive Rivalry andCompetitive DynamicsCompetitive Dynamics

Chapter 9Chapter 9International StrategyInternational Strategy

Chapter 1Chapter 1Introduction toIntroduction to

Strategic ManagementStrategic Management

Chapter 3Chapter 3The ExternalThe ExternalEnvironmentEnvironment

Chapter 5Chapter 5Business-LevelBusiness-Level

StrategyStrategy

Chapter 8Chapter 8Acquisition andAcquisition and

Restructuring StrategiesRestructuring Strategies

Chapter 11Chapter 11Corporate GovernanceCorporate Governance

Strategic IntentStrategic IntentStrategic MissionStrategic Mission

Chapter 7Chapter 7Corporate-Level StrategyCorporate-Level Strategy

Chapter 10Chapter 10Cooperative StrategyCooperative Strategy

Chapter 12Chapter 12Strategic EntrepreneurshipStrategic Entrepreneurship

StrategicAnalysis

StrategicThinking

CreatingCompetitiveAdvantage

MonitoringAnd CreatingEntrepreneurialOpportunities

The Strategic Management ProcessThe Strategic Management Process

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©2004 by South-Western/Thomson Learning 2

Introduction toIntroduction toStrategic ManagementStrategic Management

Robert E. Hoskisson

Michael A. Hitt

R. Duane Ireland

Chapter 1Chapter 1

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Determinants of Firm RespectabilityDeterminants of Firm Respectability

1.1. Strong and well-thought-out strategyStrong and well-thought-out strategy

2. Maximize customer satisfaction and2. Maximize customer satisfaction and loyaltyloyalty

3. Business leadership3. Business leadership

4. Quality products and services4. Quality products and services

5. Strong and consistent profits5. Strong and consistent profits

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DefinitionsDefinitions

Strategic Management ProcessStrategic Management ProcessThe full set of commitments, decisions, The full set of commitments, decisions, and actions required for a firm to create and actions required for a firm to create value and earn above-average returnsvalue and earn above-average returns

Value CreationValue CreationWhat is achieved when a firm What is achieved when a firm successfully formulates and implements a successfully formulates and implements a strategy that other companies are unable strategy that other companies are unable to duplicate or find too costly to imitate.to duplicate or find too costly to imitate.

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Groups who are affected by a Groups who are affected by a firm’s performance and who firm’s performance and who have claims on its wealthhave claims on its wealth

The firm must maintain The firm must maintain performance at an adequate performance at an adequate level in order to retain the level in order to retain the participation of key participation of key stakeholdersstakeholders

The Firm and Its StakeholdersThe Firm and Its Stakeholders

StakeholdersStakeholders

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Capital Market StakeholdersCapital Market Stakeholders

The Firm and Its StakeholdersThe Firm and Its Stakeholders

ShareholdersShareholdersMajor suppliers of capitalMajor suppliers of capital

•BanksBanks•Private lendersPrivate lenders•Venture capitalistsVenture capitalists

StakeholdersStakeholders

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Capital Market StakeholdersCapital Market Stakeholders

Product Market StakeholdersProduct Market Stakeholders

The Firm and Its StakeholdersThe Firm and Its Stakeholders

Primary customersPrimary customersSuppliersSuppliersHost communitiesHost communitiesUnionsUnions

StakeholdersStakeholders

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Capital Market StakeholdersCapital Market Stakeholders

Product Market StakeholdersProduct Market Stakeholders

Organizational StakeholdersOrganizational Stakeholders

The Firm and Its StakeholdersThe Firm and Its Stakeholders

EmployeesEmployeesManagersManagersNonmanagersNonmanagers

StakeholdersStakeholders

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Stakeholder InvolvementStakeholder Involvement

Two issues affect the Two issues affect the extent of stakeholder extent of stakeholder involvement in the firminvolvement in the firm

How do you divide the How do you divide the returns to keep returns to keep stakeholders involved?stakeholders involved?

11

Capital Capital MarketMarket

Product Product MarketMarket

OrganizationalOrganizational

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Stakeholder InvolvementStakeholder Involvement

Two issues affect the Two issues affect the extent of stakeholder extent of stakeholder involvement in the firminvolvement in the firm

How do you increase the How do you increase the returns so everyone has returns so everyone has more to share?more to share?

22

Capital Capital MarketMarket

Product Product MarketMarket

OrganizationalOrganizational

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Fundamental nature of competition is changing

Hypercompetitive Hypercompetitive environmentsenvironments

Competitive LandscapeCompetitive Landscape

Emergence of global economy

Goods, services, people, skills, and ideas move freely across geographic borders

Spread of economic innovations around the world

Political and cultural adjustments are required

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Hypercompetitive Hypercompetitive environmentsenvironments

Competitive LandscapeCompetitive Landscape

Emergence of global economy

Rapid technological change

Increasing rate of technological change and diffusion

The information age

Increasing knowledge intensity

Fundamental nature of competition is changing

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Strategic FlexibilityStrategic Flexibility

A set of capabilities used to respond to A set of capabilities used to respond to various demands and opportunities various demands and opportunities existing in a dynamic and uncertain existing in a dynamic and uncertain competitive environmentcompetitive environment

Andrew Grove, Intel’s former CEO: Andrew Grove, Intel’s former CEO:

““Only paranoid companies survive and Only paranoid companies survive and succeedsucceed.”.”

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1.1. Strategy dictated by the Strategy dictated by the external environment of external environment of the firm (what the firm (what opportunities exist in opportunities exist in these environments?)these environments?)

2.2. Firm develops internal Firm develops internal skills required by skills required by external environment external environment (what can the firm do (what can the firm do about the opportunities?)about the opportunities?)

GeneralGeneral

EnvironmentEnvironment

GlobalGlobal

TechnologicalTechnological

Eco

nom

ic

Eco

nom

ic

Sociocultural

Sociocultural

Polit

ical

/Leg

al

Polit

ical

/Leg

al Dem

ographic

Dem

ographic

1. External Environments

Industry Environment

Competitor Environment

I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

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Four Assumptions of the I/O ModelFour Assumptions of the I/O Model

1.1. The external environment is assumed to The external environment is assumed to possess pressures and constraints that possess pressures and constraints that determine the strategies that would result determine the strategies that would result in above-average returnsin above-average returns

2.2. Most firms competing within a particular Most firms competing within a particular industry or within a certain segment of it industry or within a certain segment of it are assumed to control similar are assumed to control similar strategically relevant resources and to strategically relevant resources and to pursue similar strategies in light of those pursue similar strategies in light of those resourcesresources

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Four Assumptions of the I/O ModelFour Assumptions of the I/O Model

3.3. Resources used to implement strategies Resources used to implement strategies are highly mobile across firmsare highly mobile across firms

4.4. Organizational decision makers are Organizational decision makers are assumed to be rational and committed to assumed to be rational and committed to acting in the firm’s best interests, as acting in the firm’s best interests, as shown by their profit-maximizing shown by their profit-maximizing behaviorsbehaviors

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Industrial Organization Industrial Organization ModelModel

I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

1.1. Study the external Study the external environment, especially the environment, especially the industry environmentindustry environment• economies of scaleeconomies of scale• barriers to market entrybarriers to market entry• degree of concentration of degree of concentration of

firms in the industryfirms in the industry• etc.etc.

The External EnvironmentThe External Environment

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I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

2.2. Locate an attractive industry Locate an attractive industry with a high potential for with a high potential for above-average returnsabove-average returns

Attractive industry: one whose Attractive industry: one whose structural characteristics structural characteristics suggest above-average returnssuggest above-average returns

Industrial Organization Industrial Organization ModelModel

The External EnvironmentThe External Environment

An Attractive IndustryAn Attractive Industry

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I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

3.3. Identify the strategy called Identify the strategy called for by the attractive industry for by the attractive industry to earn above-average returnsto earn above-average returns

Strategy formulation: selection Strategy formulation: selection of a strategy linked with of a strategy linked with above-average returns in a above-average returns in a particular industryparticular industry

Industrial Organization Industrial Organization ModelModel

The External EnvironmentThe External Environment

An Attractive IndustryAn Attractive Industry

Strategy FormulationStrategy Formulation

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I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

4.4. Develop or acquire assets and Develop or acquire assets and skills needed to implement skills needed to implement the strategythe strategy

Assets and skills: those assets Assets and skills: those assets and skills required to and skills required to implement a chosen strategyimplement a chosen strategy

Industrial Organization Industrial Organization ModelModel

The External EnvironmentThe External Environment

An Attractive IndustryAn Attractive Industry

Strategy FormulationStrategy Formulation

Assets and SkillsAssets and Skills

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I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

5. Use the firm’s strengths (its 5. Use the firm’s strengths (its developed or acquired assets developed or acquired assets and skills) to implement the and skills) to implement the strategystrategy

Strategy implementation: Strategy implementation: select strategic actions linked select strategic actions linked with effective implementation with effective implementation of the chosen strategyof the chosen strategy

Industrial Organization Industrial Organization ModelModel

The External EnvironmentThe External Environment

An Attractive IndustryAn Attractive Industry

Strategy FormulationStrategy Formulation

Assets and SkillsAssets and Skills

Strategy ImplementationStrategy Implementation

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I/O Model of Above-Average ReturnsI/O Model of Above-Average Returns

Industrial Organization Model

The External EnvironmentThe External Environment

An Attractive IndustryAn Attractive Industry

Strategy FormulationStrategy Formulation

Assets and SkillsAssets and Skills

Strategy ImplementationStrategy Implementation

Superior ReturnsSuperior Returns

Superior returns: earning of above-average returns

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1.1. Strategy dictated by the Strategy dictated by the firm’s unique resources firm’s unique resources and capabilitiesand capabilities

2.2. Find an environment in Find an environment in which to exploit these which to exploit these assets (where are the best assets (where are the best opportunities?)opportunities?)

Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

1. Firm’s Resources1. Firm’s Resources

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1.1. Identify the firm’s Identify the firm’s resources-- strengths and resources-- strengths and weaknesses compared with weaknesses compared with competitorscompetitorsResources: inputs into a firm’s Resources: inputs into a firm’s production processproduction process

Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

Resource-based Resource-based ModelModel

ResourcesResources

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2.2. Determine the firm’s Determine the firm’s capabilities--what it can do capabilities--what it can do better than its competitorsbetter than its competitors

Capability: capacity of an Capability: capacity of an integrated set of resources to integrated set of resources to integratively perform a task or integratively perform a task or activityactivity

Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

Resource-based Resource-based ModelModel

ResourcesResources

CapabilityCapability

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Four Attributes of Resources and Four Attributes of Resources and Capabilities (Competitive Advantage)Capabilities (Competitive Advantage)

when there are no structural equivalents, when there are no structural equivalents, i.e., no strategically equivalent resourcesi.e., no strategically equivalent resources

ValuableValuable allow the firm to exploit opportunities or allow the firm to exploit opportunities or neutralize threats in its external neutralize threats in its external environmentenvironment

RareRare possessed by few, if any, current and possessed by few, if any, current and potential competitorspotential competitors

Costly to imitateCostly to imitate when other firms cannot obtain them or when other firms cannot obtain them or must obtain them at a much higher costmust obtain them at a much higher cost

NonsubstitutableNonsubstitutable

Res

ourc

es a

nd C

apab

ilit

ies

Res

ourc

es a

nd C

apab

ilit

ies

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Core CompetenciesCore Competencies

Resources and capabilities that meet these four criteria become:

ValuableValuable

RareRare

Costly to imitateCostly to imitate

NonsubstitutableNonsubstitutable

Core CompetenciesCore Competencies

Res

ourc

es a

nd C

apab

ilit

ies

Res

ourc

es a

nd C

apab

ilit

ies

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Core Competencies are the basis for a firm’s

Competitive Competitive advantageadvantage

Value CreationValue Creation

Ability to earn Ability to earn above-average above-average

returnsreturns

Core CompetenciesCore Competencies

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3.3. Determine the potential of the Determine the potential of the firm’s resources and firm’s resources and capabilities in terms of a capabilities in terms of a competitive advantagecompetitive advantage

Competitive advantage: ability Competitive advantage: ability of a firm to outperform its of a firm to outperform its rivalsrivals

Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

Resource-based Resource-based ModelModel

ResourcesResources

CapabilityCapability

Competitive AdvantageCompetitive Advantage

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4.4. Locate an attractive industryLocate an attractive industry

An attractive industry: an An attractive industry: an industry with opportunities that industry with opportunities that can be exploited by the firm’s can be exploited by the firm’s resources and capabilitiesresources and capabilities

Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

Resource-based Resource-based ModelModel

ResourcesResources

CapabilityCapability

Competitive AdvantageCompetitive Advantage

An Attractive IndustryAn Attractive Industry

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5.5. Select a strategy that best Select a strategy that best allows the firm to utilize its allows the firm to utilize its resources and capabilities resources and capabilities relative to opportunities in relative to opportunities in the external environmentthe external environment

Strategy formulation and Strategy formulation and implementation: strategic implementation: strategic actions taken to earn above actions taken to earn above average returnsaverage returns

Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

Resource-based Resource-based ModelModel

ResourcesResources

CapabilityCapability

Competitive AdvantageCompetitive Advantage

An Attractive IndustryAn Attractive Industry

Strategy Form/ImplStrategy Form/Impl

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Resource-based Model of Above Resource-based Model of Above Average ReturnsAverage Returns

Resource-based Resource-based ModelModel

ResourcesResources

CapabilityCapability

Competitive AdvantageCompetitive Advantage

An Attractive IndustryAn Attractive Industry

Strategy Form/ImplStrategy Form/Impl

Superior ReturnsSuperior Returns

Superior returns: earning Superior returns: earning of above-average returnsof above-average returns

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Four Assumptions of the Resource-Four Assumptions of the Resource-Based ModelBased Model

1. Differences in firms’ performances are 1. Differences in firms’ performances are primarily due to unique core competences primarily due to unique core competences rather than industry characteristicsrather than industry characteristics

2.2. Across time, firms acquire different Across time, firms acquire different resources and develop unique capabilitiesresources and develop unique capabilities

3. Resources are not highly mobile across 3. Resources are not highly mobile across firmsfirms

4. Each firm is a unique collection of 4. Each firm is a unique collection of resources and capabilitiesresources and capabilities

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Strategic Intent & MissionStrategic Intent & MissionStrategic IntentStrategic Intent

Winning competitive battles by leveraging the Winning competitive battles by leveraging the firm’s resources, capabilities, and core firm’s resources, capabilities, and core competenciescompetencies

Strategic MissionStrategic Mission An application of strategic intent in terms of An application of strategic intent in terms of

products to be offered and markets to be products to be offered and markets to be servedserved