1 building the team team formation team roles. castle college, nottingham2 ‘ “ the joy of...

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Building the TeamBuilding the Team

Team formationTeam formation

Team RolesTeam Roles

Castle College, NottinghamCastle College, Nottingham 22

‘ “ ‘ “ The joy of working harmoniously The joy of working harmoniously with small groups of people who are with small groups of people who are dedicated to something bigger than dedicated to something bigger than themselves, and are completely loyal themselves, and are completely loyal to each other, counts in my to each other, counts in my experience as one of the most experience as one of the most rewarding things in life,” a senior rewarding things in life,” a senior manager told me. Most of us would manager told me. Most of us would agree with him.’agree with him.’

- John Adair (1987), Effective Teambuilding, Pan- John Adair (1987), Effective Teambuilding, Pan


Lecture ObjectivesLecture ObjectivesRe-cap: Team v GroupRe-cap: Team v Group

Tuckman’s theory on group formationTuckman’s theory on group formation

Belbin on team rolesBelbin on team roles

Stress and ConflictStress and Conflict

Transactional AnalysisTransactional Analysis

H-Belbin Types to choose in secret


Right mix of Team RolesRight mix of Team RolesTeam

MaintenanceRoles

Team Blocking

Roles

Team Building

Roles


Role of the Team LeaderRole of the Team Leader

Achievethe Task

Build the Team

Support & Develop Individuals


Team vs GroupTeam vs Group

Concise Oxford Dictionary:Concise Oxford Dictionary:

‘A Group is a number of persons or ‘A Group is a number of persons or things located close together, or things located close together, or considered or classed together’considered or classed together’

Does this define a team?Does this define a team?


Features of GroupsFeatures of GroupsCommon aim or purposeCommon aim or purpose

A means of communicationA means of communication

A set of rulesA set of rules

Sanctions for breaking the rulesSanctions for breaking the rules

Individual achievementIndividual achievement

IdentificationIdentification


TeamsTeams‘‘A group which has developed to the A group which has developed to the stage where it is able to perform stage where it is able to perform effectively as a team, each member effectively as a team, each member adopting the role necessary to work adopting the role necessary to work with others, using complimentary skills’with others, using complimentary skills’

TogetherTogether

EveryoneEveryone

Achieves Achieves

MoreMore


Groups / TeamsGroups / TeamsTeamTeam GroupGroup

SizeSize LimitedLimited Medium or Medium or largelarge

SelectionSelection CrucialCrucial ImmaterialImmaterial

LeadershiLeadershipp

SharedShared LeaderLeader

PerceptionPerception Mutual Mutual knowledge & knowledge & understandingunderstanding

Focus on Focus on leaderleader


Good Team WorkGood Team Work

Loyalty to the teamLoyalty to the team

High levels of communicationHigh levels of communication

Freedom to express opinions & Freedom to express opinions & feelingsfeelings


Group FormationGroup FormationTuckman’s TheoryTuckman’s Theory

Forming

Storming

Norming

Performing


Group FormationGroup FormationTuckman’s TheoryTuckman’s Theory

Hx2

Forming

Mourning?

Storming

Norming

Performing

Adjourning?

Dorming?


Team Roles – BelbinTeam Roles – Belbin

PlantPlantResource InvestigatorResource InvestigatorCo-ordinatorCo-ordinatorShaperShaperMonitor-EvaluatorMonitor-EvaluatorTeam WorkerTeam WorkerImplementerImplementerCompleter / FinisherCompleter / FinisherSpecialistSpecialist

Hx2


Role StressRole Stress

Inappropriate role allocationInappropriate role allocation(p.32)(p.32)

Role ConflictRole Conflict(fulfil opposing roles)(fulfil opposing roles)

Role OverloadRole Overload(fulfil too many roles)(fulfil too many roles)


Dealing with ConflictDealing with Conflict

A level of turbulence id often A level of turbulence id often necessary to bring out the best in necessary to bring out the best in people or build teams.people or build teams.

‘‘Positive’ conflictPositive’ conflict

‘‘Negative’ conflictNegative’ conflict

H


Building your teamBuilding your team

Activity – suggest two or three useful ways in Activity – suggest two or three useful ways in which the team leader might try to help the which the team leader might try to help the team get on better togetherteam get on better together

Useful tipsUseful tips– Emphasize the value and importance of the taskEmphasize the value and importance of the task– Keep everyone busyKeep everyone busy– Praise loudly, criticise quietlyPraise loudly, criticise quietly– Encourage friendly rivalryEncourage friendly rivalry– Acknowledge the value of the skills and Acknowledge the value of the skills and

experience of individualsexperience of individuals– Watch out for the emergence of sub-groupsWatch out for the emergence of sub-groups


TA – How does it feel?TA – How does it feel?Someone talking down to you as if Someone talking down to you as if you are a child and they are your you are a child and they are your parentparent

Being nurtured and cared for when Being nurtured and cared for when you are illyou are ill

Respected and treated as an equalRespected and treated as an equal

Talk down to someone else when you Talk down to someone else when you believe you know what they should believe you know what they should learnlearn



ONE of the ways people’s behaviour ONE of the ways people’s behaviour can be describedcan be described

Dr Eric Berne, discharge from Second Dr Eric Berne, discharge from Second World WarWorld War

Ego-statesEgo-states– ParentParent– AdultAdult– Child Child

H


Leader’s Role for Creating the Leader’s Role for Creating the Climate for ChangeClimate for Change

ClarityClarity

ConsistencyConsistency

RealismRealism


In conclusionIn conclusionRe-cap: Team v GroupRe-cap: Team v Group

Tuckman’s theory – team buildingTuckman’s theory – team building

Belbin on team rolesBelbin on team roles

Stress and ConflictStress and Conflict


Questions?Questions?

1 building the team team formation team roles. castle college, nottingham2 ‘ “ the joy of...

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