1 agenda –introductions –company overview –4100es –trueinsight –questions-discussion

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1 • Agenda – Introductions Company Overview – 4100ES – TrueInsight – Questions- Discussion

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Page 1: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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• Agenda– Introductions– Company Overview– 4100ES– TrueInsight– Questions-Discussion

Page 2: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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SimplexGrinnell at a Glance• North American leader in fire & life safety

– Market leader in fire alarm

– Largest fire sprinkler contractor

• 150-year heritage in fire protection

– Combined strength of Simplex & Grinnell

• A Tyco International company

• 11,800 employees, 150 offices

• Over 1 million customers

Page 3: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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A Complete Life-Safety Portfolio

Sprinkler

Electronic

Suppression

Fire alarms, mass notification, hospital nurse call, integrated systems

Sprinklers, engineered solutions, special hazards, water spray, foam, gas systems

Specialty systems, fire extinguishers

End Markets

Institutional Schools/Universities Hospitals Defense Government buildings Airports

Commercial Hotels Retailer Office buildings Shopping centers Financial institutions

Industrial Oil & gas Manufacturing Marine Mining

Page 4: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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Knowledge & Experience

The knowledge and experience of our people differentiateSimplexGrinnell as a leader in fire alarm systems.

• Commitment to employee training & certification– In-house factory-trained technicians– Over 1,600 NICET-certified employees

• Deep understanding of local & national codes• Strong relationships with local fire officials• Specialized vertical market knowledge• Large-scale project experience• Design expertise

– 3D design capabilities• Fire alarm centers of excellence to support local offices

Page 5: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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Single-Source Life-Safety SolutionsWe can meet the breadth of your life-safety needs with acomprehensive portfolio of products and services.

• Turnkey fire and life-safety packages

Fire alarm Needs analysisFire sprinkler & suppression System designEmergency communications InstallationIntegrated security Project managementSound & communications Commissioning Nurse call Service & support

• Wide array of life-safety services– Testing & inspection– Preventive maintenance– 24/7 emergency repair– Central monitoring

• We can finance your entire life-safety solution

• Simplicity, efficiency & value of working with one point of contact

Page 6: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

Introducing:The 4100ES

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Page 7: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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• 1988 – Launched 4100 on April 11th

– 512 Pt Fire Control Panel• 1990 – Launched TrueAlarm®

– 127 Addressable detectors on (1)SLC• 1992 – Updated 4100 to 4100+

– New CPU and Display– 1,000 Pt Capacity– Priority 2 Alarm Display

• 1992 – Launched 4120 Network– Style 7 Token passing– Network nodes are 4100s

with network cards– Miniplex Transponders

• 2001 – Launched 4100U– 2,000 Pt Fire Control Panel– Upgrade Kit for 4100 and 4100+

• 2002 – Launched 4100U Voice– Digital Simultaneous Audio (8 channels)– Redundant command centers– Agency Listed non-alarm audio

• 2003 – Launched Fiber Modem– Multiplex Data and Voice over single fiber network loop

• 2006 – Launched InfoAlarm (large screen display)• 2007 – Launched Multi-candela addressable appliances

– Programmable candela settings at panel– Built-in diagnostics (voltage & current draw at each appliance)

• 2011 – Launch 4100ES– Remote diagnostics– Building information network

4100 to 4100ES Evolution

Est. 150,000 + installed

4100

4100ES

2011 – 2xxx

Page 8: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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IDNet Addressable ComponentsAddressable Device Types:

• Intelligent NAC Extenders• ZAMs (Zone Adapter Modules, IDC, I/O, or Control)• Smoke Detectors (Photo, Ion, Duct, Heat, Photo/heat)• Pull Stations• IAMs (Individual Addressable Module, input, output types)• Multi-point IAMs• Isolators (Communications, Power) • AMZ (4-20 mA Analog Monitor Zam for Compatible Gas Det)• VESDA • En-Gauge Extinguisher Monitors• TrueAlert Messenger Boardo and more….

4009

Page 9: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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4100ES Mass Storage Device

The 2010 Edition of NFPA 72Requires on site storage of sitespecific software, site drawings

etc.

Page 10: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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4100ES Mass Storage Device

Page 11: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

2 Gigabytes of System Configuration

backup files

•NOT hot swappable • Data Storage for:

• Previous CFIG• Master Executives• Audio files, etc• Test Reports

•Use compact flash to recover/restore software if system is damaged.

4100ES CPU Card

Page 12: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

West Gate

Command

Bldg A

Bldg B

Bldg D

Bldg C

Remote Building

East Gate

Command

4100U

Programming

Unit

Remote DownloadsProgram ReceivedProgram

Received

Program Received

Program Received

Program Received

Program Received

Program Received

Customer’s LAN

Customer’s LAN

Page 13: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

DEVICES IN SHADED AREA NOT YET INSTALLED

4100U programmed with 21 devices in System Configuration Software

RESULT: 4100ES System annunciates 14 “Device Missing/Failed” troubles

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4100ES – Install Mode

Page 14: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

DEVICES IN SHADED AREA NOT YET INSTALLED

4100U programmed with 21 devices in System Configuration Software

RESULT: 4100ES System annunciates 1 “INSTALL MODE ACTIVE” trouble

MARK ALL UNINSTALLED DEVICES AS “INSTALL MODE”

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4100ES – Install Mode

Page 15: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

Remote Gateway

• A PC application that connects to the 4100ES panel computer port (service port, RS232 port, Ethernet port)

• Enables two-way remote communication between the user and the panel via email or instant messaging

• Live chat with your fire panel

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Wish that a service person could see what the panel’s doing while out in the building? “Did I fix it ???? Let me go see!”

Page 16: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

Remote Gateway

WWW

Service Laptop with Dongle

Cat5 Cable or Serial Cable

Room 406 Room 407 Room 408

SMOKE ALARM ROOM 407

SMOKE ALARM

ROOM 407

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4100ES – Remote Gateway

SMOKE ALARM ROOM

407

Email or SMS (text message)

client

Page 17: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

TrueInsight

Setting new standards for fire safety system service

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Page 18: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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What is TrueInsight?

TrueInsight is a breakthrough, Internet-based diagnostic capability that provides real-time visibility into the operation of the 4100U fire

alarm system.

Page 19: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

End User Benefits

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Faster Response Time

Better First Time Fix Rate

Reduced UnplannedBusiness Disruption

Reduced Fire Watch Costs

Reduced False Alarm Costs

Faster Overall Recovery Time

Page 20: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

Solution Features

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SimplexGrinnellsupport

technicians candiagnose

remotely andisolate the

problem beforedispatching

SimplexGrinnellsupport

technicians candiagnose

remotely andisolate the

problem beforedispatching

Remote ProblemDiagnosis

Remote ProblemDiagnosis

SimplexGrinnellis notified

automaticallywhen a “Trouble”condition occursin your fire alarm

panel

SimplexGrinnellis notified

automaticallywhen a “Trouble”condition occursin your fire alarm

panel

Automated Real-timeAlerting of

Trouble Conditions

Automated Real-timeAlerting of

Trouble Conditions

Since the problemhas been

diagnosed first,SimplexGrinnellcan dispatch theright part with the

right skill set

Since the problemhas been

diagnosed first,SimplexGrinnellcan dispatch theright part with the

right skill set

Intelligent DispatchIntelligent Dispatch

Page 21: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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TrueInsight Solution Overview

SimplexGrinnellCustomer

RS Agent

Fire Alarm Panel Remote Technical Support

Enterprise Server

Internet

Page 22: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

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1. TrueInsight Service Center automatically notified by fire panel. Customer will be contacted

2. TrueInsight Tech diagnoses fault

3. Remote Service Tech enters Recommendations into Electronic Service Request

4. Service Resource Center schedules best available technician for the job and dispatches call

5. District Tech can collaborate with remote services technician

2

1

3

4

Typical Incident Activity Summary

5

Page 23: 1 Agenda –Introductions –Company Overview –4100ES –TrueInsight –Questions-Discussion

THANK YOU!

Questions?