1 agenda –introductions –company overview –4100es –trueinsight –questions-discussion
TRANSCRIPT
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• Agenda– Introductions– Company Overview– 4100ES– TrueInsight– Questions-Discussion
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SimplexGrinnell at a Glance• North American leader in fire & life safety
– Market leader in fire alarm
– Largest fire sprinkler contractor
• 150-year heritage in fire protection
– Combined strength of Simplex & Grinnell
• A Tyco International company
• 11,800 employees, 150 offices
• Over 1 million customers
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A Complete Life-Safety Portfolio
Sprinkler
Electronic
Suppression
Fire alarms, mass notification, hospital nurse call, integrated systems
Sprinklers, engineered solutions, special hazards, water spray, foam, gas systems
Specialty systems, fire extinguishers
End Markets
Institutional Schools/Universities Hospitals Defense Government buildings Airports
Commercial Hotels Retailer Office buildings Shopping centers Financial institutions
Industrial Oil & gas Manufacturing Marine Mining
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Knowledge & Experience
The knowledge and experience of our people differentiateSimplexGrinnell as a leader in fire alarm systems.
• Commitment to employee training & certification– In-house factory-trained technicians– Over 1,600 NICET-certified employees
• Deep understanding of local & national codes• Strong relationships with local fire officials• Specialized vertical market knowledge• Large-scale project experience• Design expertise
– 3D design capabilities• Fire alarm centers of excellence to support local offices
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Single-Source Life-Safety SolutionsWe can meet the breadth of your life-safety needs with acomprehensive portfolio of products and services.
• Turnkey fire and life-safety packages
Fire alarm Needs analysisFire sprinkler & suppression System designEmergency communications InstallationIntegrated security Project managementSound & communications Commissioning Nurse call Service & support
• Wide array of life-safety services– Testing & inspection– Preventive maintenance– 24/7 emergency repair– Central monitoring
• We can finance your entire life-safety solution
• Simplicity, efficiency & value of working with one point of contact
Introducing:The 4100ES
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• 1988 – Launched 4100 on April 11th
– 512 Pt Fire Control Panel• 1990 – Launched TrueAlarm®
– 127 Addressable detectors on (1)SLC• 1992 – Updated 4100 to 4100+
– New CPU and Display– 1,000 Pt Capacity– Priority 2 Alarm Display
• 1992 – Launched 4120 Network– Style 7 Token passing– Network nodes are 4100s
with network cards– Miniplex Transponders
• 2001 – Launched 4100U– 2,000 Pt Fire Control Panel– Upgrade Kit for 4100 and 4100+
• 2002 – Launched 4100U Voice– Digital Simultaneous Audio (8 channels)– Redundant command centers– Agency Listed non-alarm audio
• 2003 – Launched Fiber Modem– Multiplex Data and Voice over single fiber network loop
• 2006 – Launched InfoAlarm (large screen display)• 2007 – Launched Multi-candela addressable appliances
– Programmable candela settings at panel– Built-in diagnostics (voltage & current draw at each appliance)
• 2011 – Launch 4100ES– Remote diagnostics– Building information network
4100 to 4100ES Evolution
Est. 150,000 + installed
4100
4100ES
2011 – 2xxx
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IDNet Addressable ComponentsAddressable Device Types:
• Intelligent NAC Extenders• ZAMs (Zone Adapter Modules, IDC, I/O, or Control)• Smoke Detectors (Photo, Ion, Duct, Heat, Photo/heat)• Pull Stations• IAMs (Individual Addressable Module, input, output types)• Multi-point IAMs• Isolators (Communications, Power) • AMZ (4-20 mA Analog Monitor Zam for Compatible Gas Det)• VESDA • En-Gauge Extinguisher Monitors• TrueAlert Messenger Boardo and more….
4009
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4100ES Mass Storage Device
The 2010 Edition of NFPA 72Requires on site storage of sitespecific software, site drawings
etc.
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4100ES Mass Storage Device
2 Gigabytes of System Configuration
backup files
•NOT hot swappable • Data Storage for:
• Previous CFIG• Master Executives• Audio files, etc• Test Reports
•Use compact flash to recover/restore software if system is damaged.
4100ES CPU Card
West Gate
Command
Bldg A
Bldg B
Bldg D
Bldg C
Remote Building
East Gate
Command
4100U
Programming
Unit
Remote DownloadsProgram ReceivedProgram
Received
Program Received
Program Received
Program Received
Program Received
Program Received
Customer’s LAN
Customer’s LAN
DEVICES IN SHADED AREA NOT YET INSTALLED
4100U programmed with 21 devices in System Configuration Software
RESULT: 4100ES System annunciates 14 “Device Missing/Failed” troubles
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4100ES – Install Mode
DEVICES IN SHADED AREA NOT YET INSTALLED
4100U programmed with 21 devices in System Configuration Software
RESULT: 4100ES System annunciates 1 “INSTALL MODE ACTIVE” trouble
MARK ALL UNINSTALLED DEVICES AS “INSTALL MODE”
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4100ES – Install Mode
Remote Gateway
• A PC application that connects to the 4100ES panel computer port (service port, RS232 port, Ethernet port)
• Enables two-way remote communication between the user and the panel via email or instant messaging
• Live chat with your fire panel
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Wish that a service person could see what the panel’s doing while out in the building? “Did I fix it ???? Let me go see!”
Remote Gateway
WWW
Service Laptop with Dongle
Cat5 Cable or Serial Cable
Room 406 Room 407 Room 408
SMOKE ALARM ROOM 407
SMOKE ALARM
ROOM 407
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4100ES – Remote Gateway
SMOKE ALARM ROOM
407
Email or SMS (text message)
client
TrueInsight
Setting new standards for fire safety system service
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What is TrueInsight?
TrueInsight is a breakthrough, Internet-based diagnostic capability that provides real-time visibility into the operation of the 4100U fire
alarm system.
End User Benefits
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Faster Response Time
Better First Time Fix Rate
Reduced UnplannedBusiness Disruption
Reduced Fire Watch Costs
Reduced False Alarm Costs
Faster Overall Recovery Time
Solution Features
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SimplexGrinnellsupport
technicians candiagnose
remotely andisolate the
problem beforedispatching
SimplexGrinnellsupport
technicians candiagnose
remotely andisolate the
problem beforedispatching
Remote ProblemDiagnosis
Remote ProblemDiagnosis
SimplexGrinnellis notified
automaticallywhen a “Trouble”condition occursin your fire alarm
panel
SimplexGrinnellis notified
automaticallywhen a “Trouble”condition occursin your fire alarm
panel
Automated Real-timeAlerting of
Trouble Conditions
Automated Real-timeAlerting of
Trouble Conditions
Since the problemhas been
diagnosed first,SimplexGrinnellcan dispatch theright part with the
right skill set
Since the problemhas been
diagnosed first,SimplexGrinnellcan dispatch theright part with the
right skill set
Intelligent DispatchIntelligent Dispatch
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TrueInsight Solution Overview
SimplexGrinnellCustomer
RS Agent
Fire Alarm Panel Remote Technical Support
Enterprise Server
Internet
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1. TrueInsight Service Center automatically notified by fire panel. Customer will be contacted
2. TrueInsight Tech diagnoses fault
3. Remote Service Tech enters Recommendations into Electronic Service Request
4. Service Resource Center schedules best available technician for the job and dispatches call
5. District Tech can collaborate with remote services technician
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1
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Typical Incident Activity Summary
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THANK YOU!
Questions?