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    Profile Content Detail

    1. Friends Radio Communication Corporate Overview

    1.1Over View1.2Origin of Group1.3Beginning of FRC1.4Objectives1.5Mission1.6Focus1.7Goals1.8Coverage

    2. Organizational Structure

    2.1 Management Hierarchy

    2.2 Employee Management

    3. Market Approach

    3.1 Product Portfolio

    3.2 Services Portfolio

    4. Major Clientele

    5. Contact Information

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    1. FRIENDS RADIO COMMUNICATION

    An overview

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    FRIENDS RADIO COMMUNICATION

    www.frcpk.com

    Type Sole Proprietor

    Headquarters Karachi, Sindh, Pakistan

    Key person Shakir Ali Khan,

    Director, Sales & Marketing

    Industry Networking (Datacomm)

    Products & Solution

    Products Networking Products & solutions,

    computer hardware range & printer parts

    Parent Company ABM Data Systems Pvt. Ltd.

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    1.1Friends Radio CommunicationA Birds Eye View

    Friends Radio Communication combines 20 years of executive leadership in the IT

    industry with the Energetic experience of handling the clients with the way they deserve.FRC belongs to a group of companies that holds its origin with direct customer

    interaction. Hence we understand that satisfaction of clients is our prime responsibility.

    We offer a variety of products & services to business both large and small. We can

    realize the limits of any organization both monetary and physical. We can help devises

    and execute a plan that will steer your technology needs and implementations in the rightdirection. Well build scalable systems that will grow as the demand of your organization

    grows. And, well maintain your networking needs at a cost much less than employing a

    full-time information systems staff. Our company provides consistent satisfaction through

    value-added solutions in management, engineering, technical support and informationsystems. We aggressively pursue focused growth opportunities in the creative and

    challenging environment.

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    1.2 ORIGIN OF Friends Radio Communication &

    Its Group

    Friends Radio Communication belongs to a group of companies that came into existencein 1988 as Friends Radio Corporation. It was founded by Late Mr. Sharafat Ali Khan. Hewas assisted by his 4 sons namely:

    Mr. Azam Ali Khan, Mr. Sarfaraz Ali Khan, Mr. Sajid Ali Khan & Mr. Shakir Ali Khan.

    The business started from a shop at Corporative Market Saddar Karachi. They started

    with sales & purchase of Semi-Conductor Integrated Circuits (ICs) locally and then

    entered in the import & export of semi-conductor IC business.

    After establishing themselves in Semi-Conductor devices they expanded their business &

    included Computer Systems in their Product Range. Due to high costs & low revenuesthis part of business did not worked as was expected. The major reason behind it was that

    the target market was very limited.

    Than another product was added to the range i.e. Testing Equipments. These equipmentswere used to Measure, Detect & Test Voltage Distance, Ampere, Resistance & LAN

    testing. The business grabs its pace once again and good profits were earned.

    Than in early 1999 the family decided to diversify their business & hence purchased a

    Company having a running business. The Company is called as ABM Data Systems and

    holds the Country Dealership of Epson Printers & HP Computer Server. The major

    shareholders of this company are Mr. Azam Ali Khan, Mr. Sarfaraz Ali Khan, Mr. SajidAli Khan & Mr. Shakir Ali Khan. The office of ABM Data Systems was located at a

    distance from the existing shop. It is located at Dr. Dawood Pota Road near Shara-e-Faisal Road. All the selling was done from the same premises. Not only selling was done

    but company believed in providing good after sales service. The business prospered with

    passage of time.

    Than in the year 2007 Mr. Shakir Ali Khan decided to own a business of his own. Hencehe chose to work in the networking field. A Networking Company was established with

    the name of Friends Radio Communication. It holds its office at ABM Terrace along with

    ABM Data Systems. Selling of products is done from its main office & shop located thatis located at sadder.

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    1.3 Beginning of Friends Radio Communication

    In the year 2007 Friends Radio Communication initially started with mere 5 employees.The brand portfolio was limited. FRC started with the reselling of major networking

    products. The clientele was satisfied with our work.

    FRC is a company that rose from humble beginnings to newly-defining success by

    keeping in touch with customers' needs and always aspiring to the stars today, ourpresence reaches into industries spanning telecommunications, financial services,

    pharmaceuticals, government, and consumer services and emerging businesses.

    We have a broad range of technical and networking skills supporting environmentsranging from PCs, client-server, to thin client systems with emphasis on

    LAN/WAN/VPN/Security and Radio Links design & management.

    Today Friends Radio Communication is proud to be associated with Internationally

    Acclaimed Brands.

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    1.4 OBJECTIVES

    Our objective is to become the most reliable IT solution provider so we can full fill the

    needs of our valuable customers with full support to our international and local buyer.We want to see you happy and satisfied with us, as we know that we are here for

    guaranteed satisfaction of yours. Our objective is to provide you the quality product soyou can relay on us and have faith on us, as we know that we are here with you as long as

    we are doing the best for you. Our objective is to give you the total services and solution

    rounds the clock, as we know we are here to give you the total support at the time oftroubleshooting.

    1.5 OUR MISSION

    To be the leading Datacom & Telecom Solution and Service enabler, renowned for itstechnologies, competitiveness and quality customer services, while maximizing value of

    the company and rewards to its employees

    1.6 OUR FOCUSAs one of the leading Data & Telecommunication Solution providers, we are specialized

    and focus on the following:

    Networking and Integrating solutionsEnterprise system solutionsNetwork storage & infrastructure

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    1.7 GOALS

    Our goals are to approach end users for solution and sales and we are also looking

    forward to resellers network all over Pakistan as we are already in touch with 500resellers for different network products through out the Country with respect to our

    clients and customers. For that we have set an Internet networking division where we are

    totally focusing on services, solutions and sales. We have a team of professionals forthere relevant departments and they perform there task with full attention and dedication

    as we need you satisfaction. We are always at your doorstep so we can full fill you needs

    and requirements. For sales we have sales executive to be in touch with you for ant

    requirement and products. For Solution we have certified professional to give you theservices that you need and to perform all the trouble shootings and back up recoveries.

    Our main goal is to work with you and provide you the highest quality products alongwith best of best services.

    FRC is always in search of opportunities with emerging technologies and products thatcan complement and provide synergy to its present business activities.

    1.8 COVERAGEEducation Sector, Power and Energy, Banking and Financial Sector, Hospitals,

    Assembling and Manufacturing, Public/Government, Telco/ISP sectors etc.

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    2. ORGANIZATIONAL STRUCTURE

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    2.1 MANAGEMENT HIERARACHY

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    2.2 Employee Management

    The Management structure is centralized. All the final decisions and approvals are givenby the Director of the Company. Management welcomes any healthy idea for the benefit

    of its customers, employee or company growth.

    Friends Radio Communication believes in equal employment opportunity for all.

    Management makes sure that the employees are satisfied under their roof. A healthyworking environment is provided for all employees.

    The employee-management relationship is good hence resulting in long term retention ofemployees. We believe that the key for customer satisfaction & success is the retention of

    satisfied employees. Primarily there are 4 major departments at FRC. They are as follows:

    1.Marketing & Sales DepartmentFRC has some finest marketers in its Organization. The marketing team is responsible for

    launching of marketing campaigns, up gradation of websites, PR building etc.

    2.Networking Department

    Networking Department has expertise in all products. We provide 24/7 service to our

    valued clients. Networking Engineers are always working in order to get the bestsolutions for its customers.

    3.Accounts/Finance DepartmentAccounts department works on specialized software in order to maintain its records.

    4.HR Department

    For the benefit of employees & company a proper HR department has been setup. HR

    department looks after all the HR-issues. A specialized HR policy has been designedkeeping in view the employees rights & companys needs. A proper HRIS is used for

    employee data management.

    All the departments work in a hierarchy as shown above.

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    3. MARKET APPROACH

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    3. MARKET APPROACH

    In todays technical era customers are facing a continuous dilemma in selecting anappropriate gadget to solve their business needs in the first attempt. In the current

    environment rarely does a single vendor possess all the necessary capabilities, products

    and techniques, which can produce meaningful solution towards customers business

    requirement.

    Friends Radio Communication work proactively to provide a host of solutions and

    services to various businesses. While specializing in different areas, these business areascomplement each other, presenting a combined front that ensures value added and

    enhanced services to our clients.

    We have designed two portfolios in such a way that all needs of a customer can be

    fulfilled from one front. We believe in quality and customer satisfaction.

    3.1 PRODUCTS

    Our product portfolio consists of several brands that can fulfill different needs of our

    various customers. Our product portfolio has been designed in a way to cadre all types ofmarkets.

    We cadre all three types of market i.e. brand conscious, price conscious & product

    conscious market. Our ultimate objective is to make Pakistan a wireless networking zonewhere connection is on tips of your finger.

    Our brand & product information is as follows:

    Communications, Inc is your wireless networking solution provider. There is a wide

    range of products to its name

    Wireless/broadband router

    Managable/Unmanagable switches 6,8,16 port

    Wireless LAN cards, PCI, PCMCI, Print Server

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    Being the SMB partners of Cisco Systems we deal in

    Routers

    Switches

    Firewalls

    Systimax Solutions provides high performance cabling which makes business run

    faster & enables new ways of working. It provides:

    Structured Cabling Solution

    CAT 5, CAT 6 &

    Optical Fiber

    Jaguar Broadband offer carrier class efficient Point to Point and Point to Multi

    Point wireless solutions. Ethernet Bridges

    Point to Point connectivity, Point to Multi-Point Connectivity

    Also provides OFDM & Wimax services

    Motorola provides commercial OFDM products today. All its products are designed

    with futuristic approach.

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    OXCA Technology Co. Ltd. provides a wide range of

    KVM Switches, Rack Mounts & LCD Base.

    Sonic Wall security solutions enable organizations of all sizes to secure their

    network, systems, users & data with a deep level of protection. We deal in IP Based

    security products of sonic wall.

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    3.2 SERVICES:

    Designing & Implementing troubleshooting all types of Networks(LAN/WAN Solutions)

    Cisco Solutions

    Radio Links (Point-to-Point & Point-to-Multipoint)

    Routers Integration and Routing Solutions

    VPN and Security Solutions

    Voice Over IP Solutions

    Network Management System Solutions

    Structured Cabling Solutions(Fiber Optics and Copper)

    Help Desk Solution

    Internet Access & Services

    Network Security Solution

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    4. MAJOR CLIENTELE

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    MAJORCLIENTELE

    They are gearedwith friends

    ISPs

    Cybernet

    Netneed

    Gerrys Group

    Eworld

    Multinet

    Pharmaceuticals

    Abbot Laboratories

    Efroze Chemicals

    Bayer Pakistan

    Bosch Pharma

    Getz Pharma

    Corporate Sector

    TCS

    OCS

    Yunus Textile

    KICTLGAC Shipping

    Financial Sector

    Allied Bank

    MCB

    Citibank

    EFU General/LifeAl-Baraka Bank

    Govt. Sector

    Pakistan survey

    Police headquarters

    PAF Masroor Base

    Sindh High courtPTCL

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    5. CONTACT INFORMATION

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    Corporate Office

    ABM terrace Safety Pride CL-7/18/16

    Opp.F.G Public SchoolDr.Daud Pota Road Karachi

    Tel : +92 21 5214423 / 5214436 / 5214437/5214465 /5215321

    Fax : +92 21 5681361

    E-mail :[email protected]

    Lahore Office

    Office 401,4th Floor, Eden Towers

    Main boulevard Gulberg111, Lahore

    Tel : +92(42) 5782234-36

    Fax : +92(42) 5782241

    E-mail :[email protected]

    Islamabad Office

    Office No.19, First Floor, Al-Babar Centre

    F-8 Markaz, Islamabad

    Tel : +92(51)2252343-5 www.frcpk.com

    Fax : +92(51) 226-4804

    Email :[email protected]

    Hyderabad Office

    F-23 Mezzanine Floor, Shelter Cantt. Shopping Mall Saddar, Hyderabad.

    Tel : +92(022) 2720937

    Fax : +92(022) 2720938

    Email :[email protected]

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    Gear Up With Friends To Communicate

    Always Willing to Fulfill your Desires

    Friends Radio Communication(Internet Networking Company)