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Welcome!IHI Patient Safety Executive

Development Program

“Quality improvement begins with love

and vision. Love of your patients. Love

of your work. If you begin with

technique, improvement won’t be

achieved.”

A. Donabedian, M.D

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Institute for Healthcare

Improvement

Our Mission Is…

To improve the lives of patients, the

health of communities, and the joy of

the health care workforce.

���� Close the Quality Gap as fast as

possible

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Realize Person- & Family-Centered Care

Usher in a new era of partnerships between

clinicians and individuals where the values,

needs, and preferences of the individual are

honored; the best evidence is applied; and the

shared goal is optimal functional health.

Our Aims

Optimize Health Care Delivery Systems

Encourage, empower, and enable health care

delivery systems to provide truly value-based

care that ensures the best health care outcomes

at the lowest costs.

Drive the Triple Aim for Populations

Strive to achieve the Triple Aim, simultaneously

improving the health of the population,

enhancing the experience and outcomes of the

patient, and reducing per capita cost of care for

the benefit of communities.

Build Improvement Capability

Build improvement capability into every

organization, health care executive, and

professional, while driving innovation to

dramatically improve performance at all levels of

the health care system.

Develop and implement

new methods for innovation

and harvesting to build

knowledge for all.

Our Innovation and Dissemination Engine

Design and deliver virtual

programming that connects

millions and accelerates the pace of

improvement worldwide. Provide

those who participate a virtual

“blue shirt” experience.

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17th Class

• Over 1,800 graduates

• Program has evolved based on the needs

of the participants

• Multidisciplinary

• International

IHI Faculty and Staff

• Doug Bonacum, MBA, CSP

• Moshe Cohen

• Frank Federico, RPh

• Allan Frankel, MD

• Tejal Gandhi, MD, MPH

• Sue Gullo, MS, RN

• Carol Haraden, PhD

• Martha Hayward

• Anila Hussaini, BSN, MPH

• Michael Leonard, MD

• Paul Levy

• Eugene Litvak, PhD

• Helen Macfie, PharmD, FABC

• Doug Salvador, MD, MPH

• Lauren Showalter

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The faculty and staff you will meet this week…

Maureen Bisognano IHI National Forum December 2011

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Now that you know who we

are, tell us who you are.

Name

Position

Where you are from

Orientation to the

Week Ahead

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Program Orientation

• Course Materials

• Week at a Glance

• Ground Rules

• Plan for Today

Course Materials

• All course materials on your USB drive, extranet and IHI.org – screen shots included

• Materials organized by course day 1 – 7

• Attendee biography sketches

• Computers welcome for note taking

• Agenda-at-a-glance

• Daily check-in sheets

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The Week Ahead at a Glance

• Safety Framework

• A blend of theory and concepts along with practical application

• Time throughout the week to apply what you have learned in your own institution

• Additional planning time to integrate what you have learned throughout the course

• High level agenda to allow for flexibility

• Group dinners

─Days 1, 4, 6

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Our Ask

• Everyone participates!

• Please use microphones

• Immerse yourself into the week

─ Disconnect from your cell phone, iPhone, Blackberry, WORK

─ Be respectful of fellow participants

• Bring your tent cards and safety case daily

• Take advantage of the faculty and networking opportunities

• Provide us with daily feedback

Making Connections

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• Lunch Discussion Tables – we are happy

to organize lunch tables on specific topics

of interest.

• Share What You Are Doing – this is an

interactive week. We welcome you to

share your own examples with the group.

• Table Assignments – we will move you

around throughout the program to get to

know others.

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An Ice Breaker

• Is my table assignment random?

• Can you guess why you are sitting

amongst this group?

Table Assignment by Topic

1: Falls

2: Handoffs

3: Medication

4: Communication

5: Culture

6: Electronic Records

7: HAI / Infection Control

8: Adverse Events

9: Safety

10: Protocols and Processes

11: Physician Engagement

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Your Interests – One Picture

Today

Theme of the Day:

• Safety Framework and Patient Engagement

Agenda:

• Orient you to a Framework for Safety

• Debrief the prework – world café style

• Introduce a case that we will revisit throughout the week

• Review diagnostics for patient safety

• Discuss influencing others