Benefits of 1-1s

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Why complete 1-1’s?

Benefits for the individual:

• Gaining a better understanding of their role • Understanding how and where they fit in the bigger picture • A better understanding of how performance is assessed and

monitored • Getting an insight into how their performance is perceived • Improving understanding of their strengths, weaknesses and

development needs • Identifying ways in which they can improve performance • Understanding and agreeing their objectives for the next

period

Why complete 1-1’s?

Benefits to the line manager

• An improved understanding of the resources available

• Provides the opportunity: – to identify areas for improvement– to plan for and set SMART objectives for the next period – to think about and clarify their own role – to plan for achieving improved performance – to plan for further delegation and coaching – to motivate members of the team

Why complete 1-1’s?

Benefits to the organisation:

• A structured means of identifying and assessing potential • Up-to-date information regarding the expectations and

aspirations of employees • Information on which to base decisions about promotions and

motivation • An opportunity to review succession planning • Information about training needs which can act as a basis for

developing training plans • Updating of employee records (achievements, new competencies

etc)• Communication of information

1-1 Communication model

How can I help?

Where are we heading?

How is my unit doing?

Does anyone care?

How am I doing?

What’s my job?

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5 2

6 1 Job responsibilities

Performance feedback

Individual needsWork unit objectives, results

Vision, Mission & Values

Empowerment Engagement

Source: Roger D’Aprix Communicating for Productivity

1-1 Framework

1-1 Frequency suggestion

Personnel Minimum Recommended

Site Director -> Senior Manager Monthly Monthly(weekly informal)

Senior Manager -> Middle Manager Monthly Monthly

Middle Manager -> Team Leader Monthly Monthly

Team leader -> Associate Twice yearly Quarterly