080310 watson - msft in banking
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Microsoft in Financial Services
Erick WatsonLead Partner Marketing ManagerFinancial ServicesMicrosoft Corporation
Growing absolute revenue size Qualitative shift in our business – into more and more “mission critical” transactional rolesFocus on Industry Solution to solve real Business Problems People are noticing
Analysts, customers, partners
Increasingly influential in Microsoft’s core technology, marketing and product directionIncreasing importance of FS Industry partners
Global Business in FSI
Microsoft business
Massive amount of innovationOPERATING
SYSTEMS SECURITY IT OPERATIONS
COLLABORATION ENTERTAINMENT & DEVICES
BUSINESS PLATFORM
APPLICATION PLATFORM
ONLINE
V2
Santander – common payment backbone 62m message p/day, 1156 tps London Stock Exchange – TradElect 3000 trades per second; 10ms down from 140ms UniCredit (HVB) – 996 node cluster - reduced time to market for structured derivatives cross asset SWIFT - Gold Certified Central Bank of Spain - High Value Payments CheckFree – 1000 tps and 24% less TCO Nasdaq – Market Data Service handles 5,000 tps at market openGaranti Bank - Turkey’s Garanti Bank Reduces Mainframe Loads Using SQL Server 2005 SolutionBanco Azteca - 64-bit Platform for Bank’s Core Transactions DenizBank – Migrates Core Banking System to SQLServer 2005 (64 Bit) and .NETSAP Core Banking Benchmark 8,279,000 postings to bank accounts per hourNationwide (UK) - Basel II Compliance Solution with SQL 2005 consolidating 80 different systems data & storing for 7 yearsFiserv CBS - Banking Software Scales to 10,000+ Concurrent Users with SQL 2005
Citi - Market Montage Solution Supports 200,000 msg per sec (70tb on SQL and growing)Citi – CitiVision Integrates 270 Different Sources of Information for 12,000+ Global Investment Bankers Citi - Corporate and Investment Banking Develops New Digital Identity SolutionEquifax - Equifax Sees 14 Percent Lower TCO Deploying Supercomputers on Windows Instead of Linux Bank of Montreal: 18,000 users on .NET Smart Client for Branch (.NET Framework) Merrill Lynch: - High-Performance Database Helps Brokerage House Position for Future GrowthBank of America automates customer call center – 18,000 agents using Microsoft Customer Care Framework (CCF) Equens - 25 TB Payment System JPMorganChase – equities trading platform Allstate – Producer Connectivity network leverages .NET while helping enable Policy Management solution in record time.Barclays Capital Trade and Positioning System processing 200 trades/sec up to 1000 trades/secReuters - Reuters Equities Research High Availability for 10 Tb on 64bit
Mission Critical Deployment in FSIMission Critical Deployment in FSI
Mega trends in Banking:
Industrialization collaboration & partnering across supply chain infrastructure & applicationEverything is a platformOperational LeverageCost reductionStandardsCommodity Hardware
Mega trends in Banking:
Sales and ServiceInfluence of the consumer Social and community networksSustainable Differentiation?Unexpected mediaBanking Mash-upSales management & performance trackingOptimized user experience
Mega trends in Banking:
PricingValue at a personalized levelSustainable Competitive Advantage?Free is the new price?Address new entrantsDriven by BI and Customer Knowledge analytics bundling
Mega trends in Banking:
Mergers and AcquisitionsScaleProduct diversityBifurcation: small number of large banks, large number of small banksCustomer needs: cross border loans and investmentsBest of breed platformsSOA and Interoperability
So what is a solution?In MSFT speak
Horizont
al
Vertical
MSFT productSQL, BTS, Office, Server etc
PartnersLOB Apps, AML app, portfolio pricing, OMS, Core Policy etc
Frameworks, Accelerators, Adapters, Guidance, Bundles“Assets that reduce project
cycle times”
Industry Solutions FocusChannel Renewal
Risk Management
and Compliance
Insurance Value Chain Payments Advisor
Platforms Core Banking Investment Management
Branch(Teller and
Seller)
Customer Knowledge
Doc Manage and Records
Retention
Channel Sales and Service
Claims Processing
Payments Services Factory
Advisor Desktop/Portal
Priority focus areas for FY’08 programmatic build our and execution as per WWSMM
Loan Origination
Mobile
Audit and Controls
Treasury and Cash
Management
Lending Systems
Investment Analytics
Trade Compliance
Priority focus areas for FY’08 programmatic build out
Call Center
Internet
ATMs
Risk Analytics
Business Continuity
Management
Security and Privacy
Management
Underwriting
Core Policy Systems
Product Development
Payments Delivery Channels
Clearing and Settlement
Company/Industry
Provided Serv.
Advisory Management
Client Data File
Deposit Systems
Corporate and Wholesale Banking
Statement of Production
Credit Decisioning
Trade Compliance
Investment Services
Trade Floor in-a-box
Reinsurance
The Face of SOAFinancial Services OBA Component Library
90+ OBA componentsbased on both common financial schemas and standard web service protocolsaccelerate both custom development and partner purchased solutionsIn line with FS business process payloadsThe components are built in a composite way. This enables customers to assemble OBA components into existing or new business processeshttp://msdn.microsoft.com/FinServArch
Included in the MSDN site• Architecture Guidance – a set of whitepapers that are real world scenarios driven by the financial industry.• Application Building Blocks - An installable code base, message schemas and install guides will jump start your
development effort• Hands on Lab –Virtual PC image that allows customers to jump right in!• Rich Media – WebCasts and PodCasts
What does the future look like?EFMA banking advisory council:
Significantly lower cost baseMuch greater customer-centricityProcess excellenceEasier cross border operationsTruly integrated customer and channel experienceAny sales or service request in any channelSimpler product and service value propositions
Our vision of the Bank of the Future
Our Vision of future state
Business Value of IT
Dynamic
IT is astrategic
asset
Rationalized
IT is abusiness enabler
Optimizing Your Environment
Standardized
IT is an efficient cost
center
IT is a cost center
Basic
People, Process, Technology
Dynamic Applications
Core Infrastructure Application Platform
Business Productivity
Identity & Access
Security
Networking
Management
Virtualization
User Experience
Business Intelligence
SOA & BPM
Data Management
Development
Search
Business Intelligence
Unified Comms
Collaboration
Ent. Content Mgmt.
Dynamic Infrastructur
e
Dynamic Business
Realized through Capabilities and Optimization Models
Rationalized
IT Is A Business Center
BPI Optimization Model
DynamicIT Is A Strategic Asset
Standardized
IT Is An Efficient Cost Center
BasicIT Is A Cost Center
Integrated, software powered business communications
Federated collaboration outside firewall
Basic e-mail & traditional phone
Content on files shares and poor discoverability
File share based collab and ad-hoc teaming
Federated documents and records mgmt withintegrated search
ECM
Real-time, strategy-driven closed loop analysis
Data silos & manual analysis
Collaboration
Unified information access infrastructure
Simple keyword search of web and documents
Search
UCBI
identify where
you are
identify where you
want to be
Business Productivity
CRM @ Raymond James
4600 advisors, 80% of which are independentThe company estimates that, at one time, more than 2,500 different third-party databases were in use. Benefits
Improves efficiency across branch offices Offers easy user adoption Enhances customer service Ensures compliance
CRM @ EDS Solcorp
Scalable, web-based enterprise solutionwill enable agents to have 360º view of their customers’ portfolioBenefits
improve communication with customerstrack applications through their lifecyclesanalyze business data access real-time reports – all from their familiar desktops
User experience - Silverlight
http://silverlight.net/community/gallerydetail.aspx?cat=4&sort=2#vid91
Microsoft Silverlightcross-browser, cross-platformimplementation of .NET for building and delivering the next generation of media experiencesrich interactive applications
Online Banking – the next wave of UI
Surface
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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after
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